Installation guide

Item Requirement

operating system Any of the following operating systems:

• Windows Server® 2003 SP1 or later

• Windows Server 2003 R2

• Windows Server 2003 (64-bit)

• Windows Server 2003 R2 SP2 (64-bit)

• Windows Server® 2008 or later

• Windows Server 2008 (64-bit)

database conditions A database server that also hosts the BlackBerry Configuration Database

static IP address To support the BlackBerry MDS Integration Service pool, a static IP address for the

computer

System requirements: BlackBerry Monitoring Service

The following system requirements apply when you install the BlackBerry® Monitoring Service on a computer that is separate

from the computer that hosts the BlackBerry® Enterprise Server.

Item Requirement

operating system Any of the following operating systems:

• Windows Server® 2003 SP1 or later

• Windows Server 2003 R2

• Windows Server 2003 (64-bit)

• Windows Server 2003 R2 SP2 (64-bit)

• Windows Server® 2008 or later

• Windows Server 2008 (64-bit)

SNMP The SNMP service running on the computer that hosts the BlackBerry Enterprise Server

browser Windows® Internet Explorer® version 6.0 or later with the following conditions:

• support for JavaScript®

• cookies turned on

wireless modem To send SMS messages to BlackBerry devices, an SMS wireless modem connected to the

computer that accepts the AT command set

Upgrade Guide

System requirements: BlackBerry Monitoring Service