Installation guide

Item Requirement

• Java® or JavaScript® turned on

• language preferences configured to display encoded web pages

media player To support audio attachments, Windows Media® Player version 9 or later

network proximity A high-speed, switched connection between the BlackBerry Enterprise Server and

messaging servers

monitoring To support the BlackBerry Monitoring Service, the SNMP service must be running

System requirements: BlackBerry Administration Service and BlackBerry

Web Desktop Manager

The following system requirements apply when you install the BlackBerry® Administration Service and BlackBerry® Web Desktop

Manager on a computer that is separate from the computer that hosts the BlackBerry® Enterprise Server.

Item Requirement

operating system Any of the following operating systems:

• Windows Server® 2003 SP1 or later

• Windows Server 2003 R2

• Windows Server 2003 (64-bit)

• Windows Server 2003 R2 SP2 (64-bit)

• Windows Server® 2008 or later

• Windows Server 2008 (64-bit)

memory A minimum of 1.2 GB of memory

browser Windows® Internet Explorer® version 6.0 or later with the following settings:

• Java® or JavaScript® turned on

• language preferences configured to display encoded web pages

System requirements: BlackBerry Enterprise Server databases

Item Requirement

database management system Any of the following database management systems:

Upgrade Guide

System requirements: BlackBerry Administration Service and BlackBerry Web Desktop Manager