BlackBerry Enterprise Server for Microsoft Exchange Version: 5.
SWDT561574-561574-0330020240-001
Contents 1 Overview: BlackBerry Enterprise Server.................................................................................................................................. 5 2 Planning a BlackBerry Enterprise Server upgrade................................................................................................................. Supported BlackBerry Enterprise Server versions that you can upgrade from........................................................................
Configure permissions for the Windows account............................................................................................................... Configure Microsoft Exchange 2003 permissions for the Windows account................................................................. Resolve the Microsoft Exchange known issues for wireless calendar synchronization................................................. Verify if the Windows account can access a user account in Microsoft Exchange............
Upgrade the BlackBerry Enterprise Server software by overwriting the existing version and use the existing BlackBerry Configuration Database................................................................................................................................................................. Specifying a name for the BlackBerry Administration Service pool during the installation process...........................
Configure an upgraded BlackBerry Enterprise Server to support new attachment extensions................................... Configure an upgraded BlackBerry Attachment Service to support new attachment distillers................................... Assigning an IT policy to a group.................................................................................................................................................. Remove an IT policy from a user account..............................................
Upgrade Guide Overview: BlackBerry Enterprise Server Overview: BlackBerry Enterprise Server 1 The BlackBerry® Enterprise Server is designed to be a secure, centralized link between an organization's wireless network, communications software, applications, and BlackBerry devices.
Upgrade Guide Planning a BlackBerry Enterprise Server upgrade Planning a BlackBerry Enterprise Server upgrade 2 If your organization's environment includes only one BlackBerry® Enterprise Server at version 4.0 SP7 or 4.1 SP3 or later, you can upgrade the BlackBerry Enterprise Server to the latest version by overwriting it or by installing the BlackBerry Enterprise Server on a different computer and moving the user data to the upgraded BlackBerry Enterprise Server.
Upgrade Guide Upgrade implications for the BlackBerry Configuration Database Upgrade implications for the BlackBerry Configuration Database When you upgrade to the latest BlackBerry® Enterprise Server version, you must upgrade to the lastest BlackBerry Configuration Database version.
Hardware requirements: BlackBerry Enterprise Server Upgrade Guide Hardware requirements: BlackBerry Enterprise Server 3 The following are requirements for a BlackBerry® Enterprise Server and the BlackBerry Enterprise Server components that you install on a single computer, and excludes the BlackBerry Collaboration Service and the BlackBerry MDS Integration Service. The requirements are for a BlackBerry Enterprise Server environment that includes users that receive 100 to 200 email messages each day.
System requirements Upgrade Guide System requirements 4 For information about calculating hardware requirements, visit www.blackberry.com/go/serverdocs to see the BlackBerry Enterprise Server Capacity Calculator and BlackBerry Enterprise Server Performance Benchmarking Guide.
System requirements: BlackBerry Administration Service and BlackBerry Web Desktop Manager Upgrade Guide Item Requirement • • media player network proximity monitoring Java® or JavaScript® turned on language preferences configured to display encoded web pages To support audio attachments, Windows Media® Player version 9 or later A high-speed, switched connection between the BlackBerry Enterprise Server and messaging servers To support the BlackBerry Monitoring Service, the SNMP service must be running
System requirements: BlackBerry Enterprise Server databases Upgrade Guide Item Requirement • • • • collation setting MSDE 2000 SP4 Microsoft® SQL Server® 2000 SP3 or SP4 Microsoft SQL Server 2005 Standard, Enterprise, or Express Microsoft SQL Server 2005 (64-bit) For all versions of the Microsoft SQL Server earlier than Microsoft SQL Server 2005 SP3, Microsoft Security Bulletin MS09-004 (for more information, visit http:// technet.microsoft.com to read article KB960082).
System requirements: BlackBerry Attachment Service Upgrade Guide System requirements: BlackBerry Attachment Service The following system requirements apply when you install the BlackBerry® Attachment Service on a computer that is separate from the computer that hosts the BlackBerry® Enterprise Server.
System requirements: BlackBerry MDS Connection Service Upgrade Guide Item Requirement Microsoft® Office Live Communications Server 2005 or Microsoft® Office Communications Server 2007 The latest Microsoft hotfixes installed. System requirements: BlackBerry MDS Connection Service The following system requirements apply when you install the BlackBerry® MDS Connection Service on a computer that is separate from the computer that hosts the BlackBerry® Enterprise Server.
System requirements: BlackBerry Monitoring Service Upgrade Guide Item Requirement operating system Any of the following operating systems: • Windows Server® 2003 SP1 or later • Windows Server 2003 R2 • Windows Server 2003 (64-bit) • Windows Server 2003 R2 SP2 (64-bit) • Windows Server® 2008 or later • Windows Server 2008 (64-bit) database conditions static IP address A database server that also hosts the BlackBerry Configuration Database To support the BlackBerry MDS Integration Service pool, a stati
System requirements: BlackBerry Router Upgrade Guide System requirements: BlackBerry Router To install the BlackBerry® Router on a computer that is separate from the computer that hosts the BlackBerry® Enterprise Server, any of the following operating systems: • Windows Server® 2003 SP1 or later • Windows Server 2003 R2 • Windows Server 2003 (64-bit) • Windows Server 2003 R2 SP2 (64-bit) • Windows Server® 2008 or later • Windows Server 2008 (64-bit) System requirements: Computers for BlackBerry Web Deskt
System requirements: Messaging server Upgrade Guide Item Requirement • if using Windows Vista or Windows Server® 2008, the BlackBerry Administration Service web address added as a trusted site and Enable protected mode cleared System requirements: Messaging server Any of the following messaging servers that is located in close proximity to where you want to install the primary BlackBerry® Enterprise Server: • Microsoft® Exchange 2003 or later • Microsoft Exchange 2007 or later • Microsoft Exchange mixe
Supported features and environments Upgrade Guide Supported features and environments Item Description virtual environment The BlackBerry® Enterprise Server and BlackBerry Enterprise Server components support the following virtual environments: • VMware® ESX Server version 2.5.2 or later • VMware ESX Server version 3.0.0, 3.0.1, 3.0.2, or 3.5 enhanced network authentication The BlackBerry Enterprise Server and BlackBerry Enterprise Server components support RSA® Authentication Agent version 5.
Upgrade Guide Preupgrade tasks Preupgrade tasks 5 Configuring a Microsoft Exchange 2007 messaging environment Create a Microsoft Exchange 2007 account and mailbox Before you begin: • You must configure Microsoft® Exchange 2007 to support versions of Microsoft® Outlook® earlier than 2007 by creating the public folder database. For more information about supporting earlier versions of Microsoft Outlook, visit http:// support.microsoft.com to read article 555851 and visit http://technet.microsoft.
Upgrade Guide 5. 6. 7. 8. 9. Configuring a Microsoft Exchange 2007 messaging environment Click Add. In the Enter the object names to select field, type the account name that you want the services for the BlackBerry Enterprise Server to use (for example, BESAdmin). Click OK. Click Apply. Click OK. Configure Microsoft Exchange 2007 permissions for the Microsoft Exchange account 1. 2. On a computer that hosts the Microsoft® Exchange Management Shell, open the Microsoft Exchange Management Shell.
Upgrade Guide Configuring a Microsoft Exchange 2003 messaging environment Configuring a Microsoft Exchange 2003 messaging environment Create a Windows account and mailbox You must create and configure a Windows® account and mailbox in Microsoft® Active Directory® for the BlackBerry® Enterprise Server so that the account can authenticate to the Microsoft® Exchange messaging server. 1.
Upgrade Guide Configuring a Microsoft Exchange 2003 messaging environment Configure Microsoft Exchange 2003 permissions for the Windows account On each computer that you want to install the BlackBerry® Enterprise Server or BlackBerry Administration Service on, you must configure the Microsoft® Exchange permissions of the Windows® account that you want to use to complete the installation process.
Upgrade Guide Verify if the Windows account can access a user account in Microsoft Exchange Verify if the Windows account can access a user account in Microsoft Exchange The BlackBerry® Enterprise Server uses the Windows® account to run its services. The IEMSText.exe tool runs a test on Microsoft® Active Directory® to verify whether the Windows account has Send As permission to the mailbox of a BlackBerry device user in Microsoft® Exchange.
Upgrade Guide Configuring connections for the BlackBerry Enterprise Server databases Specifying permissions when connecting to the BlackBerry Enterprise Server databases using Windows authentication During the installation process, if you connect the BlackBerry® Enterprise Server, BlackBerry MDS Integration Service, and BlackBerry Monitoring Service to the BlackBerry® Enterprise Server databases using Windows® authentication, the Windows account that you specify must have database permissions on the datab
Upgrade Guide Resolving IT policy and application control policy conflicts in a mixed version environment Resolving IT policy and application control policy conflicts in a mixed version environment In BlackBerry® Enterprise Server versions earlier than version 5.0, the BlackBerry Policy Service queues delivery requests for IT policies and application control policies and sends them to BlackBerry devices. In BlackBerry Enterprise Server version 5.
Backing up the BlackBerry Configuration Database Upgrade Guide Back up the BlackBerry Configuration Database 1. 2. 3. 4. Copy the BlackBerry® Enterprise Server installation media to the database server that hosts the BlackBerry Configuration Database. Extract the contents of the installation media to a folder on the computer. At the command prompt, navigate to the Tools folder in the BlackBerry Enterprise Server installation media. Run BlackBerryDbBackup.exe.
Configuring the LDAP information for the BlackBerry Administration Service Upgrade Guide Parameter Description [-P] [-p] The default user name is sa. This parameter specifies the password that you use for for database authentication. This parameter specifies the interval, as a percentage, that you want the BlackBerry Configuration Database Backup Tool to report progress at. [-?] The default percentage is 10.
Upgrade Guide Configuring the LDAP information for the BlackBerry Administration Service Find the LDAP information that the BlackBerry Administration Service requires You can use the ldp support tool to access the domain controller in your organization's environment and locate the LDAP information before you install the BlackBerry® Administration Service. Before you begin: • Verify that you have a domain administrator account. • Download and install the Windows® support tools.
Upgrade Guide Migrating BlackBerry MDS Runtime Applications If the user accounts in your organization's environment are stored in more than one domain in a Microsoft® Active Directory® forest, you must configure the LDAP settings that the BlackBerry Administration Service uses so that the BlackBerry Administration Service can search the global catalog. 1. 2. 3.
Upgrade Guide 5. Install the SNMP service for monitoring by the BlackBerry Monitoring Service Import the data into the BlackBerry MDS Integration Service database. After you finish: To migrate user accounts to the BlackBerry MDS Integration Service pool after you complete the upgrade process, use the BlackBerry Administration Service to update the BlackBerry® Enterprise Server to use the new BlackBerry MDS Integration Service pool.
Upgrade Guide Creating a BlackBerry MDS Integration Service pool pool name that you specified during the installation process in the URLs for the BlackBerry Administration Service console and BlackBerry Web Desktop Manager (for example, https:///webconsole/login or https:///webdesktop/ login).
Upgrade Guide Configuring the setup application to use a non-default static port number for the database server • • You must have permission to manage the DNS. If you configure DNS round robin, you must configure clients to resolve the DNS name into a list of IP addresses and distribute traffic equally across the BlackBerry Administration Service or BlackBerry MDS Integration Service instances in the pool. 1. 2. Log in to the DNS server.
Applications that are installed with the BlackBerry Enterprise Server components Upgrade Guide 2. 3. 4. 5. 6. 7. 8. Expand SQL Native Client Configuration. Right-click Aliases. Click New Alias. In the Alias Name field, type the database server name. In the Port No field, type the static port number. In the Protocol drop-down list, click TCP/IP. In the Server field, type the database server name. Click OK. Create an alias to the database server using the cliconfg.exe tool 1. 2. 3. 4. 5. 6. 7. 8. 9. 10.
Prerequisites: Upgrading the BlackBerry Enterprise Server software Upgrade Guide Application BlackBerry Enterprise Server components that the application is installed with Microsoft® XML Parser version 6.0.1 Microsoft® SQL Server® Express 2005 (if selected) all components except the BlackBerry Router • • • • BlackBerry Administration Service BlackBerry Enterprise Server BlackBerry MDS Integration Service BlackBerry Monitoring Service Microsoft® .NET Framework version 2.
Upgrade Guide Upgrading the BlackBerry Enterprise Server software by using the in-place upgrade process Upgrading the BlackBerry Enterprise Server software by using the in-place upgrade process 6 Using the in-place upgrade process, you can upgrade the BlackBerry® Enterprise Server software by replacing the existing version and upgrading the BlackBerry Configuration Database.
Upgrade Guide Upgrade the BlackBerry Enterprise Server software by overwriting the existing version and use the existing BlackBerry Configuration Database 5. In the Advanced database options dialog box, consider the following information: • If you configured database mirroring, you can select Add support for database mirroring and type the name of the database server that hosts the mirror database in the Name of the mirror database server field.
Upgrade Guide Upgrade the BlackBerry Enterprise Server instances that you configured for disaster recovery 13. Start the services for the BlackBerry Enterprise Server. If you installed the BlackBerry Administration Service, the setup application waits until the services for the BlackBerry Administration Service are running before the setup application continues. 14. In the Console addresses dialog box, copy the web addresses for the BlackBerry Enterprise Server components.
Upgrade Guide 3. 4. 5. 6. 7. Upgrade the BlackBerry Enterprise Server instances that you configured for disaster recovery Start the latest BlackBerry Enterprise Server version so that it becomes the primary instance. Verify that users can send and receive messages on their BlackBerry devices. Upgrade the earlier BlackBerry Enterprise Server version using the in-place upgrade process.
Upgrade Guide Upgrading the BlackBerry Enterprise Server using the cutover upgrade process and upgrade the existing BlackBerry Configuration Database Upgrading the BlackBerry Enterprise Server using the cutover upgrade process and upgrade the existing BlackBerry Configuration Database 7 Using the cutover upgrade process, you can install a BlackBerry® Enterprise Server on a new computer and move user accounts and server information from a previous BlackBerry Enterprise Server to the new one.
Upgrade a BlackBerry Configuration Database Upgrade Guide 5. 6. 7. 8. 9. 10. Open the BesMgmt.cfg file in a text editor. Change the file to include information that is specific to your organization's environment. Save and close the file. Open a command prompt window. Navigate to \Database. Type CreateDB.exe BESMgmt.cfg. BESMgmt.cfg properties Property Description DATABASE_NAME CMD SCRIPT_ROOT This property specifies the name of the BlackBerry® Configuration Database.
Upgrade Guide Property Install the BlackBerry Enterprise Server on the new computer and upgrade the existing BlackBerry Configuration Database Description By default, this folder is located in the same root folder that the CreateDB.exe file is located in. Install the BlackBerry Enterprise Server on the new computer and upgrade the existing BlackBerry Configuration Database To administer the BlackBerry® Enterprise Server, you must install the BlackBerry Administration Service.
Upgrade Guide Install the BlackBerry Enterprise Server on the new computer and upgrade the existing BlackBerry Configuration Database 9. In the CAL and SRP Information dialog box, type the SRP credentials that the BlackBerry Enterprise Server that you are replacing uses. 10. In the Application extensibility information dialog box, consider the following information: • You can type a FQDN to create a new BlackBerry MDS Integration Service pool.
Upgrade Guide Move user accounts to a new BlackBerry Enterprise Server using the BlackBerry Administration Service Specifying a name for the BlackBerry Administration Service pool during the installation process During the installation process, the setup application prompts you to specify the name of the BlackBerry® Administration Service pool.
Upgrade Guide Prevent the previous BlackBerry Enterprise Server from connecting to the BlackBerry Infrastructure After you finish: Reassign the IT policies to the user accounts. Prevent the previous BlackBerry Enterprise Server from connecting to the BlackBerry Infrastructure If you try to connect two BlackBerry® Enterprise Server instances to the BlackBerry® Infrastructure using identical SRP credentials, the BlackBerry Infrastructure deactivates the credentials, and wireless traffic stops. 1.
Upgrade Guide Upgrading the BlackBerry Enterprise Server using the cutover upgrade process and create a BlackBerry Configuration Database Upgrading the BlackBerry Enterprise Server using the cutover upgrade process and create a BlackBerry Configuration Database 8 Using the cutover upgrade process, you can install the BlackBerry® Enterprise Server on a new computer and move user accounts and server information from the previous BlackBerry Enterprise Server to the new one.
Create a BlackBerry Configuration Database Upgrade Guide 4. 5. 6. 7. 8. 9. 10. Navigate to \Database. Open the BesMgmt.cfg file in a text editor. Change the file to include information that is specific to your organization's environment. Save and close the file. Open a command prompt window. Change to \Database. Type CreateDB.exe BESMgmt.cfg. BESMgmt.
Upgrade Guide Install the BlackBerry Enterprise Server on a new computer and create a new BlackBerry Configuration Database Property Description BACKUP_DIR This property specifies an existing folder where you want to save the database backup in. By default, this folder is located in the same root folder that the CreateDB.exe file is located in.
Upgrade Guide Install the BlackBerry Enterprise Server on a new computer and create a new BlackBerry Configuration Database 10. In the Application extensibility information dialog box, consider the following information: • You can type a FQDN to create a new BlackBerry MDS Integration Service pool.
Upgrade Guide Install the BlackBerry Enterprise Server on a new computer and create a new BlackBerry Configuration Database The BlackBerry Administration Service instances use the pool name for interprocess communication and when you configure BlackBerry Administration Service high availability using DNS round robin. You must specify a valid DNS host name during the installation process, even if you do not configure BlackBerry Administration Service high availability using DNS round robin.
Upgrade Guide Upgrading the BlackBerry Enterprise Server software in phases Upgrading the BlackBerry Enterprise Server software in phases 9 Using the phased upgrade process, you can maintain previous versions of the BlackBerry® Enterprise Server software, install additional BlackBerry Enterprise Server instances over time, and move user accounts to the latest BlackBerry Enterprise Server versions. When you use the in-place upgrade process, all BlackBerry devices receive new IT policies.
Upgrade Guide Upgrade multiple BlackBerry Enterprise Server instances in phases 4. Move user accounts to the upgraded BlackBerry Enterprise Server by performing one of the following actions: • To upgrade an existing BlackBerry Configuration Database, move user accounts using the BlackBerry Administration Service. • To create a new BlackBerry Configuration Database, move user accounts using the BlackBerry Enterprise Transporter. 5. 6.
Postupgrade tasks Upgrade Guide Postupgrade tasks 10 Best practice: Running the BlackBerry Enterprise Server Best practice Description Do not change the startup type for the BlackBerry® Enterprise Server services. When you install or upgrade the BlackBerry Enterprise Server, the setup application configures the startup type for the BlackBerry Enterprise Server services to automatic or manual.
Upgrade Guide Configure support for Unicode text in calendars on BlackBerry devices in a Microsoft Exchange 2003 environment 5. If the MAPIEncoding registry key exists, perform one of the following actions: • Delete the key. • Change the value of the key to 1. 6. 7. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion\BlackBerry Enterprise Server\Setup.
Upgrade Guide 5. Configuring BlackBerry MDS Integration Service high availablility during the upgrade process Click Log in. Configuring BlackBerry MDS Integration Service high availablility during the upgrade process The setup application creates a separate pool for each BlackBerry® MDS Integration Service instance that you upgrade. You cannot add the upgraded BlackBerry MDS Integration Service instances to a pool so that you can configure high availability.
Upgrade Guide • Change applications to support BlackBerry MDS Connection Service failover For more information, see the BlackBerry Enterprise Server Installation Guide. Change applications to support BlackBerry MDS Connection Service failover In earlier versions of the BlackBerry® Enterprise Server, an organization's push applications connected to only one instance of the BlackBerry MDS Connection Service central push server.
Upgrade Guide 8. 9. Assigning an IT policy to a group Click Save all. Restart the BlackBerry Enterprise Server by performing the following actions: a. On the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view > BlackBerry Enterprise Server. b. Click the BlackBerry Enterprise Server instance that you upgraded. Click Restart instance.
Upgrade Guide 5. 6. 7. Restrict database permissions for the BlackBerry Attachment Service On the Policies tab, click Edit user. In the drop-down list, click the blank option (the first entry in the drop-down list) to remove the IT policy. Click Save all. After you finish: Resend the IT policy to the user account.
Configuring minimum Microsoft SQL Server permissions for the Windows account Upgrade Guide Configuring minimum Microsoft SQL Server permissions for the Windows account The BlackBerry® Enterprise Server setup application requires the Windows® account that it uses during the installation process or upgrade process to have Microsoft® SQL Server® permissions to create or upgrade the BlackBerry Configuration Database.
Upgrade Guide 3. 4. 5. 6. 7. Configuring a computer for monitoring Right-click the Windows account that the BlackBerry Enterprise Server uses to run. Click Properties. Map the Windows account to the BlackBerry Configuration Database. Change the Database role membership to rim_db_bes_server. Remove all other database role memberships. Apply your changes.
Upgrade Guide 4. 5. 6. 7. 8. 9. Configuring a computer for monitoring Click Manage Servers. Click the Edit icon for the BlackBerry Enterprise Server that you want the BlackBerry Monitoring Service to monitor. In the SNMP Configuration section, type the SNMP port number that the SNMP service on the BlackBerry Enterprise Server computer uses. In the SNMP Configuration section, type the SNMP community name that the SNMP service on the BlackBerry Enterprise Server computer uses.
Upgrade Guide Troubleshooting the BlackBerry Enterprise Server upgrade process Troubleshooting the BlackBerry Enterprise Server upgrade process 11 Failed to write License Key to the Database This error message appears when you try to add the BlackBerry® Client Access License key during the installation process.
Upgrade Guide You encounter errors when you try to upgrade the BlackBerry Configuration Database You encounter errors when you try to upgrade the BlackBerry Configuration Database Possible solution 1. 2. 3. Navigate to C:\Program Files\Research In Motion\BlackBerry Enterprise Server\Logs\Installer or to the location of the log files that you specified in the setup application. Open DB_InstallV.
Upgrade Guide 1. 2. 3. 4. The setup application did not prompt you to change or confirm the MAPI profile Download the trial edition of Microsoft® Office Communicator 2005 from www.microsoft.com/downloads. Install Microsoft Office Communicator 2005 on the computer that hosts the BlackBerry® Collaboration Service. Connect to Microsoft® Office Live Communications Server 2005 using Microsoft Office Communicator 2005.
Upgrade Guide Restore a BlackBerry Configuration Database To complete the installation process, configure the SNMP service to monitor the BlackBerry Enterprise Server activity. Restore a BlackBerry Configuration Database If you created a copy of the BlackBerry® Configuration Database using the CreateDB tool, you can restore the copy if you determine that the upgrade process did not complete successfully. 1. 2. 3. 4. 5. 6. In the Windows® Services, stop the BlackBerry® Enterprise Server services.
Various BlackBerry Enterprise Server components do not start Upgrade Guide 4. 5. 6. In C:\Windows\System32, run the FixMapi.exe application. Install the MAPI and CDO client version 6.5.8022. Restart the services for the BlackBerry Enterprise Server and any processes that use the MAPI and CDO client.
Upgrade Guide Could not create a user account in the BlackBerry Administration Service Could not create a user account in the BlackBerry Administration Service Possible cause The BlackBerry® Administration Service is configured to use static ports when it connects to the BlackBerry Configuration Database server, but the BlackBerry Configuration Database server uses a dynamic port.
Upgrade Guide Glossary Glossary 12 AJAX Asynchronous JavaScript® and XML BlackBerry Client Access License A BlackBerry® Client Access License (BlackBerry CAL) limits how many users you can add to a BlackBerry® Enterprise Server. BlackBerry Domain A BlackBerry Domain consists of the BlackBerry Configuration Database with its users and any BlackBerry® Enterprise Server instances that connect to it.
Upgrade Guide Glossary JDK Java® Development Kit JRE Java® Runtime Environment LDAP Lightweight Directory Access Protocol LMM The Low Memory Manager (LMM) is an application on the BlackBerry device that deletes medium-priority items, such as old email messages and out-of-date calendar entries, when the amount of available flash memory on the BlackBerry device is less than 400 KB.
Upgrade Guide Provide feedback To provide feedback on this deliverable, visit www.blackberry.com/docsfeedback.
Upgrade Guide Legal notice Legal notice 14 ©2009 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, SureType®, SurePress™ and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. IBM, Lotus, and Sametime are trademarks of International Business Machines Corporation. Java, JavaScript, and JRE are trademarks of Sun Microsystems, Inc.
Upgrade Guide Legal notice PERMITTED BY LAW, ANY IMPLIED WARRANTIES OR CONDITIONS RELATING TO THE DOCUMENTATION TO THE EXTENT THEY CANNOT BE EXCLUDED AS SET OUT ABOVE, BUT CAN BE LIMITED, ARE HEREBY LIMITED TO NINETY (90) DAYS FROM THE DATE YOU FIRST ACQUIRED THE DOCUMENTATION OR THE ITEM THAT IS THE SUBJECT OF THE CLAIM.
Upgrade Guide Legal notice Certain features outlined in this documentation require a minimum version of BlackBerry® Enterprise Server, BlackBerry® Desktop Software, and/or BlackBerry® Device Software. The terms of use of any RIM product or service are set out in a separate license or other agreement with RIM applicable thereto.
