System information

1
Planning to upgrade your BlackBerry
environment
Upgrading to BlackBerry Enterprise Server Version 4.1.4
When you upgrade to BlackBerry® Enterprise Server Version 4.1.4, the changes to your BlackBerry environment
depend on the version from which you are upgrading.
Confirm the version from which you are upgrading
1. On the taskbar, click Start > Settings > Control Panel.
2. Double-click Add/Remove Programs.
3. In the list of currently installed programs, click BlackBerry Enterprise Server.
4. Click Support Information.
5. Retrieve the version number.
Changes to the BlackBerry Enterprise Server Version 2.2 environment
When you upgrade from BlackBerry Enterprise Server Version 2.2, the following changes occur:
• updates to the BlackBerry Enterprise Server software
• creation of the BlackBerry Configuration Database
• migration of user accounts to that database
You can preview the user account migration into the BlackBerry Configuration Database to estimate the time that
it should take to migrate user accounts during the upgrade process.
Changes to the BlackBerry Enterprise Server Version 4.0 environment
When you upgrade from BlackBerry Enterprise Server Version 4.0, the following changes occur:
Upgrading to BlackBerry Enterprise Server Version 4.1.4
Choosing a BlackBerry Enterprise Server upgrade option
Upgrading to BlackBerry Device Software Version 4.1 and later
Choosing a BlackBerry Device Software upgrade option
Additional upgrade resources