System information

Assign a software configuration to a user (optional).........................................................................59
Upgrade the BlackBerry Device Software ...........................................................................................59
Confirm that the upgrade is successful ...............................................................................................60
Sending the BlackBerry Device Software upgrade to user computers...................................................60
Add the BlackBerry Desktop Software installation files to the network drive...............................60
Add the BlackBerry Device Software installation files to the network drive ..................................61
Create and send a wireless enterprise activation password..............................................................61
Push the installation files to user computers.......................................................................................61
Force the BlackBerry Device Software upgrade ..................................................................................61
Confirm that BlackBerry Device Software upgrade was successful................................................62
Troubleshooting the BlackBerry device upgrade.......................................................................................62
Resolving issues during the upgrade ...................................................................................................62