System information

42
BlackBerry Enterprise Server for IBM Lotus Domino Upgrade Guide
Resolving issues after the upgrade process
Symptom Possible solution
The BlackBerry Collaboration Service is not connecting to the
Microsoft Live Communications Server.
If you are using TLS as the communication protocol, verify that authentication
is configured.
1. Visit www.microsoft.com/downloads to download Microsoft Office
Communicator 2005 Trial Edition.
2. Install the Microsoft Office Communicator 2005 client on the computer on
which the BlackBerry Collaboration Service is located.
3. Use Microsoft Office Communicator 2005 to connect to the Microsoft Live
Communications Server.
4. If a connection cannot be made, confirm that you have installed or
imported the required authentication certificates.