Installation guide

Planning a BlackBerry Enterprise Server upgrade

If your organization's environment includes only one BlackBerry® Enterprise Server at version 4.0 SP7 or 4.1 SP3 or later, you

can upgrade the BlackBerry Enterprise Server to the latest version by overwriting it or by installing the BlackBerry Enterprise

Server on a different computer and moving the user data to the upgraded BlackBerry Enterprise Server.

If your organization's environment includes more than one BlackBerry Enterprise Server at version 4.1 SP3 or later, you can

upgrade each BlackBerry Enterprise Server instance to the latest version in phases to reduce the risk to your organization's

environment and minimize the number of users that are affected at the same time.

For information about upgrading more than one BlackBerry Enterprise Server, see the BlackBerry Enterprise Server Upgrade

Planning Guide.

Supported BlackBerry Enterprise Server versions that you can upgrade from

You can upgrade from the following BlackBerry® Enterprise Server versions to the latest BlackBerry Enterprise Server version:

• BlackBerry Enterprise Server version 4.0 SP7 if your organization has only one BlackBerry Enterprise Server instance in the

BlackBerry Domain

• BlackBerry Enterprise Server version 4.1 SP3 or later

Replacing the BlackBerry Manager with the BlackBerry Administration

Service

In BlackBerry® Enterprise Server versions later than version 4.1, the BlackBerry Administration Service replaces the BlackBerry

Manager as the BlackBerry Enterprise Server component that you use to manage the BlackBerry Enterprise Server and BlackBerry

device users.

During the BlackBerry Enterprise Server upgrade process, the setup application removes the BlackBerry Manager. If you installed

a standalone BlackBerry Manager, you can remove the BlackBerry Manager after you install the BlackBerry Administration Service.

After the BlackBerry Enterprise Server upgrade process completes, you must create administrator accounts for the administrators

in your organization and provide the administrators with new login information and the BlackBerry Administration Service web

address. If you try to run the BlackBerry Manager, it displays the "DB version greater than maximum currently supported" message

and closes.

Upgrade Guide

Planning a BlackBerry Enterprise Server upgrade