Installation guide

5. On the Security tab, in the Accepted community names section, add the community name that you typed in step 3. The

SNMP community name is read-only.

6. Select the Accept SNMP packets from any host or Accept SNMP packets from these hosts option, depending on your

organization's environment.

7. If you selected Accept SNMP packets from these hosts, type the IP address of the computer that hosts the BlackBerry

Monitoring Service.

8. Click Apply.

9. In the Services list, right-click SNMP Service. Click Restart.

Configure the BlackBerry Monitoring Service to monitor a BlackBerry Enterprise Server

Before you begin: Verify that the computer that hosts the BlackBerry® Enterprise Server has access to the computer that hosts

the BlackBerry Monitoring Service.

1. In a browser, type https://<server_name>:8443/webconsole/app, where <server_name> is the FQDN of the computer

that hosts the BlackBerry Monitoring Service.

2. Log in as an administrator that has permissions to access the BlackBerry Monitoring Service.

3. On the Configuration menu, expand Servers.

4. Click Manage Servers.

5. Click the Edit icon for the BlackBerry Enterprise Server that you want the BlackBerry Monitoring Service to monitor.

6. In the SNMP Configuration section, type the SNMP port number that the SNMP service on the BlackBerry Enterprise

Server computer uses.

7. In the SNMP Configuration section, type the SNMP community name that the SNMP service on the BlackBerry Enterprise

Server computer uses.

8. In the SNMP Configuration section, select the Monitoring status check box.

9. Click Save.

Configure the BlackBerry MailStore Service to use a local system account

After you complete the BlackBerry® Enterprise Server installation process, you can change the account that the BlackBerry

MailStore Service uses to run to a local system account. If you do so, the BlackBerry MailStore Service does not start and you

cannot log in to the BlackBerry Administration Service unless you add the executables for IBM® Lotus® Domino® to the system

environment variables.

Note: You cannot configure the BlackBerry Administration Service services to use a local system account. The BlackBerry

Administration Service console cannot run when you configure the BlackBerry Administration Service services to use a local

system account.

Before you begin: Verify that the local system account has permission to access the Internet.

Upgrade Guide

Configure the BlackBerry MailStore Service to use a local system account