Installation guide

Server and database roles Description

You can remove this role from the Windows account that the BlackBerry Enterprise

Server uses to run after the setup application creates or upgrades the BlackBerry

Configuration Database.

rim_db_bes_server The BlackBerry Enterprise Server requires this role to run the BlackBerry Enterprise

Server services. The setup application or the createDB executable creates the role

automatically when it creates the BlackBerry Configuration Database.

This role is the minimum Microsoft SQL Server permission for running the BlackBerry

Enterprise Server.

Configure minimum Microsoft SQL Server permissions for the Windows account

You can configure the minimum Microsoft® SQL Server® permissions for the Windows® account that the BlackBerry® Enterprise

Server uses to run.

1. Open the Microsoft SQL Server console.

2. Expand Microsoft SQL Server > Security > Logins.

3. Right-click the Windows account that the BlackBerry Enterprise Server uses to run. Click Properties.

4. Map the Windows account to the BlackBerry Configuration Database.

5. Change the Database role membership to rim_db_bes_server.

6. Remove all other database role memberships.

7. Apply your changes.

Configuring a computer for monitoring

Configure the SNMP service for monitoring

You can configure the SNMP service on the computer that hosts the BlackBerry® Enterprise Server so that the BlackBerry

Monitoring Service can monitor BlackBerry Enterprise Server activity.

Before you begin: Verify that the SNMP service is installed and running.

1. On a computer that hosts the BlackBerry Enterprise Server or BlackBerry Enterprise Server components, in the Windows®

Services, right-click SNMP Service. Click Properties.

2. On the General tab, change the startup type to Automatic.

3. On the Traps tab, in the Community name field, type the community name for the SNMP service. The field is case-sensitive.

4. In the Trap Destinations section, add the IP address of the computer that hosts the BlackBerry Monitoring Service.

Upgrade Guide

Configuring a computer for monitoring