Installation guide

To open the BlackBerry® Administration Service, you can use a browser on any computer that has access to the computer that

hosts the BlackBerry Administration Service.

Before you begin: To manage a BlackBerry device using the BlackBerry Administration Service while the BlackBerry device is

connected to the computer, the browser must permit Microsoft® ActiveX® controls.

1. In the browser, type https://<server_name>/webconsole/app, where <server_name> is the name of the computer that

hosts the BlackBerry Administration Service.

2. In the User name field, type admin.

3. In the Password field, type the password that you created during the installation process.

4. In the Log in using drop-down list, click BlackBerry Administration Service.

5. Click Log in.

Configuring BlackBerry MDS Integration Service high availablility during the

upgrade process

The setup application creates a separate pool for each BlackBerry® MDS Integration Service instance that you upgrade. You

cannot add the upgraded BlackBerry MDS Integration Service instances to a pool so that you can configure high availability. You

can configure high availability only for new BlackBerry MDS Integration Service instances that you install.

You can consider upgrading a BlackBerry MDS Integration Service instance to the latest version if one of the following conditions

apply:

• Your organization uses the BlackBerry MDS Integration Service as a standalone service and does not have plans to configure

BlackBerry MDS Integration Service high availability.

• Your organization plans to configure BlackBerry MDS Integration Service high availability and the existing BlackBerry MDS

Integration Service version 4.1 instance is installed on a computer that does not have other software (for example, a database

server or third-party applications) installed on it.

If your organization plans to configure BlackBerry MDS Integration Service high availability, you must upgrade the BlackBerry

MDS Integration Service version 4.1 instance as the first instance in the BlackBerry MDS Integration Service pool. You must use

the FQDN of the computer that hosts the BlackBerry MDS Integration Service instance as the virtual name of the BlackBerry

MDS Integration Service pool.

If one of the above conditions do not apply, you can consider installing the latest BlackBerry MDS Integration Service version on

new computers. When you do so, after installing the BlackBerry MDS Integration Service instances, you must republish the

BlackBerry® MDS Runtime Applications.

Upgrade Guide