Installation guide

Postupgrade tasks
10
Best practice: Running the BlackBerry Enterprise Server
Best practice Description
Do not change the startup type for the
BlackBerry® Enterprise Server services.
When you install or upgrade the BlackBerry Enterprise Server, the setup application
configures the startup type for the BlackBerry Enterprise Server services to
automatic or manual. For example, the setup application configures the startup type
for the BlackBerry MailStore Service, BlackBerry Policy Service, and BlackBerry
Synchronization Service to manual.
To avoid errors in the BlackBerry Enterprise Server, do not change the startup type
for the BlackBerry Enterprise Server services.
Do not change the account information
for BlackBerry Enterprise Server
services.
When you install or upgrade the BlackBerry Enterprise Server, the setup application
configures the account information for the BlackBerry Enterprise Server services.
Do not change the account information for the BlackBerry Enterprise Server unless
the BlackBerry Enterprise Server documentation specifies that you can.
Run the BlackBerry Configuration Panel
as an administrator.
Consider the following guidelines if you are running the BlackBerry Configuration
Panel on Windows Server® 2008:
• Log in to the computer with a user account that is in the Administrator group
on the Windows Server.
• Right-click the BlackBerry Configuration Panel icon and click Run as
administrator.
Use Windows® Services to stop and start
the BlackBerry Messaging Agent.
To stop and start the BlackBerry Messaging Agent after you have made changes to
the configuration, stop and start the BlackBerry Controller service and BlackBerry
Dispatcher service in the Windows Services, or stop and start the BlackBerry
Enterprise Server in the BlackBerry Administration Service.
You should not use the IBM® Lotus® Domino® console to stop and start the
BlackBerry Messaging Agent. If you use the IBM Lotus Domino console, the
BlackBerry Messaging Agent libraries might not load properly and, if you configure
high availability, the BlackBerry Messaging Agent might not start correctly as the
primary or standby instance.
Upgrade Guide
Postupgrade tasks
49