Installation guide

3. If you upgrade an existing BlackBerry Configuration Database, remove BlackBerry Manager instances from your

organization's environment.

4. Move user accounts to the upgraded BlackBerry Enterprise Server by performing one of the following actions:

• To upgrade an existing BlackBerry Configuration Database, move user accounts using the BlackBerry Administration

Service.

• To create a new BlackBerry Configuration Database, move user accounts using the BlackBerry Enterprise Transporter.

5. Upgrade instances of the central push server for the BlackBerry MDS Connection Service.

6. Upgrade the earlier BlackBerry Enterprise Server version using an in-place upgrade process. You can use the upgraded

BlackBerry Enterprise Server instance as the destination for user accounts that you move from earlier BlackBerry Enterprise

Server versions.

7. Move user accounts to the upgraded BlackBerry Enterprise Server instances, and upgrade the old BlackBerry Enterprise

Server instances until all BlackBerry Enterprise Server instances are running the latest software version.

After you finish: To enable BlackBerry device users to access the features that are part of the latest version, upgrade the

BlackBerry® Device Software. For more information, see the BlackBerry Device Software Update Guide.

Upgrade Guide

Upgrade multiple BlackBerry Enterprise Server instances in phases