Installation guide

Upgrading the BlackBerry Enterprise Server software by

using the in-place upgrade process

Using the in-place upgrade process, you can upgrade the BlackBerry® Enterprise Server software by replacing the existing version

and upgrading the BlackBerry Configuration Database.

You can use the in-place upgrade process if your organization's environment includes a standalone BlackBerry Enterprise Server

instance.

When you use the in-place upgrade process, all BlackBerry devices receive new IT policies. BlackBerry devices that are running

BlackBerry® Device Software version 4.1 or later receive new service books and data synchronization occurs over the wireless

network.

Avantages of this upgrade process include:

• You do not require an extra computer to perform this upgrade.

• When the upgrade process completes, user accounts are active and no additional administrative action is required.

Disadvantages of this upgrade process include:

• After you upgrade the BlackBerry Enterprise Server, you cannot return to an earlier version of the software automatically.

• You must turn off the BlackBerry Enterprise Server during the upgrade process. The interruption to services for BlackBerry

devices lasts for as long as it takes the upgrade process to complete.

Upgrade the BlackBerry Enterprise Server software by overwriting the

existing version and use the existing BlackBerry Configuration Database

The in-place upgrade process requires that you restart the computer.

Before you begin:

• Instruct your organization's administrators to stop managing the BlackBerry® Enterprise Server using the BlackBerry

Manager or administration clients that use the BlackBerry® Enterprise Server Resource Kit.

• If a remote Microsoft® SQL Server® hosts the BlackBerry Configuration Database, upgrade the BlackBerry database

notification system.

1. Log in to the computer using the Windows® account that the BlackBerry Enterprise Server services run on.

2. Stop the IBM® Lotus® Domino® server.

3. In the Windows Services, change the startup type of the IBM Lotus Domino server to manual.

4. Double-click setup.exe.

5. In the Setup type dialog box, select I would like the installation process to use an existing BlackBerry Configuration

Database.

Upgrade Guide

Upgrading the BlackBerry Enterprise Server software by using the in-place upgrade process