Installation guide

Item Requirement

browser settings To support BlackBerry® Web Desktop Manager, the following conditions must be

met:

• the BlackBerry Web Desktop Manager web address added as a trusted site or

local intranet site

• the following settings turned on to support Microsoft® ActiveX®:

• Automatic prompting for ActiveX controls

• Download signed Microsoft ActiveX controls

• Run ActiveX controls and plug-ins

• Script ActiveX controls marked safe for scripting

• support for JavaScript®

• support for TLS or SSL

• the SSL certificate installed to permit trusted connections with the BlackBerry

Administration Service

• if using Windows Vista or Windows Server® 2008, the BlackBerry

Administration Service web address added as a trusted site and Enable

protected mode cleared

System requirements: Messaging server

Any of the following messaging servers that is located in close proximity to where you want to install the primary BlackBerry®

Enterprise Server:

• IBM® Lotus® Domino® version 7.0 or later

• IBM Lotus Domino version 8.0.0 or later

• IBM Lotus Domino version 8.5.0

• IBM Lotus Domino Express version 7.0

• IBM Lotus Domino Express version 8.0

System requirements: Email applications for users

To support the BlackBerry® Enterprise Server, any of the following email applications:

• IBM® Lotus Notes® version 7.0 (to support encrypted message display when the user.id file is stored in BlackBerry® Desktop

Manager version 4.1)

• IBM Lotus Notes version 8.0

• IBM Lotus Notes version 8.5

Upgrade Guide

System requirements: Messaging server