Installation guide

Item Requirement

• IBM® Lotus® Domino® Internet accounts and passwords for BlackBerry Web

Desktop Manager users

• all user accounts located on the same IBM Lotus Domino server

browser Windows® Internet Explorer® version 6.0 or later with the following settings:

• Java® or JavaScript® turned on

• language preferences configured to display encoded web pages

DIIOP task running In your organization's environment, an IBM Lotus Domino server running the DIIOP

task and, if you are using IBM Lotus Domino authentication with BlackBerry

Administration Service or BlackBerry Web Desktop Manager, with the directory

assistance feature turned on

System requirements: BlackBerry Enterprise Server databases

Item Requirement

database management system Any of the following database management systems:

• MSDE 2000 SP4

• Microsoft® SQL Server® 2000 SP3 or SP4

• Microsoft SQL Server 2005 Standard, Enterprise, or Express

• Microsoft SQL Server 2005 (64-bit)

For all versions of the Microsoft SQL Server earlier than Microsoft SQL Server 2005 SP3,

Microsoft Security Bulletin MS09-004 (for more information, visit http://

technet.microsoft.com to read article KB960082).

collation setting The following conditions on the database server:

• collation set to default case-insensitive

• BlackBerry® Configuration Database collation set to default case-insensitive

remote database conditions Named pipes and TCP/IP network protocols turned on

database mirroring To support database mirroring for the BlackBerry Configuration Database or BlackBerry

MDS Integration Service database, the following conditions:

• the database server must be Microsoft SQL Server 2005 SP2 (32-bit or 64-bit)

• the database server that hosts the mirror database must use the same version and

build as the principal database

Upgrade Guide

System requirements: BlackBerry Enterprise Server databases