Installation guide

Item Requirement

DIIOP task running In your organization's environment, an IBM Lotus Domino server running the DIIOP

task and, if you are using IBM Lotus Domino authentication with BlackBerry

Administration Service or BlackBerry® Web Desktop Manager, with the directory

assistance feature turned on

database conditions for the BlackBerry®

MDS Integration Service

A database server that hosts the BlackBerry Configuration Database

static IP address for the computer To install the BlackBerry MDS Integration Service or the BlackBerry Administration

Service in a pool, a static IP address for the computer

browser Windows® Internet Explorer® version 6.0 or later with the following settings:

• Java® or JavaScript® turned on

• language preferences configured to display encoded web pages

media player To support audio attachments, Windows Media® Player version 9 or later

network proximity A high-speed, switched connection between the BlackBerry Enterprise Server and

messaging servers

monitoring To support the BlackBerry Monitoring Service, the SNMP service must be running

System requirements: BlackBerry Administration Service and BlackBerry

Web Desktop Manager

The following system requirements apply when you install the BlackBerry® Administration Service and BlackBerry® Web Desktop

Manager on a computer that is separate from the computer that hosts the BlackBerry® Enterprise Server.

Item Requirement

operating system Any of the following operating systems:

• Windows Server® 2003 SP1 or later

• Windows Server 2003 R2

• Windows Server 2003 (64-bit)

• Windows Server 2003 R2 SP2 (64-bit)

• Windows Server® 2008 or later

• Windows Server 2008 (64-bit)

BlackBerry Web Desktop Manager users To support BlackBerry Web Desktop Manager users, the following conditions:

Upgrade Guide

System requirements: BlackBerry Administration Service and BlackBerry Web Desktop Manager