User Guide

Contents
What isBlackBerry Notes?................................................................................4
Installing and activating BlackBerry Notes........................................................5
System requirements............................................................................................................................................. 5
Install BlackBerry Notes and activate using an access key, activation password, or QR code........................ 5
Install and activateBlackBerry Noteswhen the BlackBerry UEM Client or another BlackBerry Dynamics
appis already activated................................................................................................................................... 6
Using BlackBerry Notes.................................................................................... 8
Use the BlackBerry Dynamics Launcher.............................................................................................................. 8
Viewing notes......................................................................................................................................................... 9
View an attachment............................................................................................................................................. 10
Search for a note................................................................................................................................................. 10
Create a note........................................................................................................................................................ 10
Edit a note.............................................................................................................................................................11
Delete a note........................................................................................................................................................ 11
Move a note to a folder.......................................................................................................................................11
Manage your categories......................................................................................................................................11
Change your app settings............................................................................... 13
Change your theme.........................................................................................14
Using the Quick Create tool............................................................................ 15
Frequently Asked Questions............................................................................16
Troubleshooting.............................................................................................. 18
Generate a diagnostics report on iOS devices.................................................................................................. 18
Upload log files to BlackBerry Support.............................................................................................................. 18
Resynchronize BlackBerry Notes with your mail server....................................................................................18
Send feedback to BlackBerry.......................................................................... 19
Legal notice.................................................................................................... 20
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