User Guide

FAQ Answer
How do I change to conversation view This is managed in the BlackBerry Work settings.
See Change your settings.
How do I change the font size in BlackBerry Work? By default, BlackBerry Work uses the system font
settings. Here's how to adjust.
1. Open the Settings app
2. Tap Display & Brightness
3. Tap Text size
4. Adjust the font size slider.
You can also set a custom font for composing or
replying to email messages. This is managed in the
BlackBerry Work settings.
You can also adjust the font size forthe email list and
the meeting agenda view. See Change your settings.
See Change your settings.
How do I turn off the avatars in my email list? This is managed in the BlackBerry Work settings.
See Change your settings.
Why am I getting the message that
"[Your device's browser] / [Safari] has been blocked
by your IT administrator. Install BlackBerry Access to
continue" when I tap a link in a BlackBerry Work email
message?
Your administrator may have restricted this
behavior for security reasons.In many cases, your
administrator will allow BlackBerry Access to be
used for links in an email. Contact your administrator
for more information on how to install BlackBerry
Access.
How can I synchronize tasks? You must install BlackBerry Tasks. Contact your
administrator for more information.
How can I synchronize notes? You must install BlackBerry Notes.Contact your
administrator for more information.
How can I convert an email message to a note? See Convert an email message to a note.
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