BlackBerry Notes for iOS User Guide 3.
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Contents What is BlackBerry Notes?................................................................................4 Installing and activating BlackBerry Notes........................................................ 5 System requirements............................................................................................................................................. 5 Install BlackBerry Notes and activate using an access key, activation password, or QR code........................
What is BlackBerry Notes? BlackBerry Notes provides you with a secure, synchronized connection to the notes in your work email account. You can use BlackBerry Notes to create and manage your notes while you're away from your desk. BlackBerry Notes provides the following features: Feature Description Rich-text editing • Create notes with a full set of rich-text editing features. Organize and categorize • • • • • Sort notes by title, last modified, or creation date.
Installing and activating BlackBerry Notes Before you can begin using BlackBerry Notes, you must activate it. The steps you take to install BlackBerry Notes depend on how you will be activating it.
5. Complete one of the following tasks: Activation method Steps * Access key a. In the Email Address field, type the email address located in the activation email message that you received from your administrator or type your work email address if you generated your own access key. b.
2. 3. 4. 5. 6. Note: If your administrator did not make the app available to you, you can download and install the BlackBerry Notes app from the App Store. However, the application will not activate. On your device, tap Notes. Tap Client End User License Agreement to read the license agreement and, if you accept the terms, tap I Agree. Tap Allow to allow BlackBerry Notes to send notifications. Tap Set up using .
Using BlackBerry Notes Use the BlackBerry Dynamics Launcher The BlackBerry Dynamics Launcher allows you to easily navigate to all of your business tools and apps with just a couple of taps. 1. To open the BlackBerry Dynamics Launcher, tap 2. Perform any of the following tasks: . Task Steps Open an app listed in the Launcher. Tap the icon for the app that you want to open. Your options vary depending on the apps that you have installed.
Task Steps Search for an app or web clip on an iOS device. Tap . Launcher icons are searched and listed by first letter. Click on an icon to launch the app or clip. Scan a QR code. Tap . QR codes cannot be larger than 2078 bytes and must not contain any non-keyboard characters. Open the BlackBerry Dynamics app Settings. Tap Open the Quick Create menu. a. Tap . b. Tap an option to quickly create email, contacts, notes, tasks, and calendar events. Open the BlackBerry UEM App Catalog.
View an attachment Attachments with the following file types can be viewed in BlackBerry Notes. • bmp, bmpf, cur, dib, gif, heic, ico, jpg, jpeg, png, tiff, tif, doc, docx, ppt, pptx, xls, pdf, txt, html, htm 1. 2. 3. 4. Tap the task or note with the attachment that you want to view. Tap Attachments. In the Attachments list, tap the attachment that you want to download. Tap the downloaded attachment to view it. Search for a note 1. On the main page, tap . 2. Tap All, Title, or Notes. 3.
Edit a note 1. Tap a note to edit it. 2. To edit the note, perform any of the following tasks: • • • • Tap the title of the note to change the title and tap Save to save your changes. Tap > Edit Categories to add or remove assigned categories. Tap in the note body to edit the text for your note. Use the rich text toolbar below the text field to show or hide the keyboard and change font style, size and color.
Task Steps Add a new category. a. Tap . b. Enter a name for the category. c. To select the color of the category, tap the color that you want. d. Tap Add to save your changes. Edit a category. a. b. c. d. Delete a category. Swipe left on a category and tap Delete. Swipe left on a category and tap Edit. Change the name of the category. To select the color of the category, tap the color you want. Tap Save to save your changes.
Change your app settings 1. Access your app settings from the BlackBerry Dynamics Launcher by tapping . 2. Complete any of the following tasks: Task Steps Update settings in your work email account. Under General, tap Accounts. Change password. Tap Change Password. Optionally, you can enable the biometric option, if allowed by your administrator. Adjust the BlackBerry Dynamics Launcher icon brightness. Under Application Settings, tap Launcher.
Change your theme On devices that are running iOS 13 or later, you can change the theme for BlackBerry Dynamics apps using the iPhone device settings. For instructions, see the iOS documentation. For more information about supported operating systems, see the Mobile/Desktop OS and Enterprise Applications compatibility matrix.
Using the Quick Create tool You can tap in the BlackBerry Dynamics Launcher and select a shortcut to create a new email, calendar entry, contact, task, or note.
Frequently Asked Questions FAQ Answer How do I change BlackBerry Work settings? Tap Why aren't my email messages synchronizing? There is probably an issue with your connection to your mail server. > . If the issue persists after 1 hour, contact your administrator. Administrators can contact the BlackBerry Support Team if they require assistance to diagnose the underlying issue. I'm getting too many email notifications. I can't distinguish between calendar reminders and new email alerts.
FAQ Answer How do I change to conversation view This is managed in the BlackBerry Work settings. See Change your settings. How do I change the font size in BlackBerry Work? By default, BlackBerry Work uses the system font settings. Here's how to adjust. 1. 2. 3. 4. Open the Settings app Tap Display & Brightness Tap Text size Adjust the font size slider. You can also set a custom font for composing or replying to email messages. This is managed in the BlackBerry Work settings.
Troubleshooting Generate a diagnostics report on iOS devices If this feature is enabled by your administrator, you can generate a diagnostics report and send the results to your administrator. 1. Tap 2. Tap to open the BlackBerry Dynamics Launcher. . 3. In the Support section, tap Run Diagnostics. 4. Tap Start Diagnostic. 5. When the diagnostics complete, click Share logs to send an email with the report details.
Send feedback to BlackBerry If you have feedback about the BlackBerry Dynamics app that you are using, you can send it to BlackBerry. 1. Tap 2. Tap 3. 4. 5. 6. to open the BlackBerry Dynamics Launcher. . In the Support section, click Feedback. In the Comments field, type your message. By default, the Upload Logs and Send to Self options are enabled. Tap Send. An email message with the proper recipient name, subject line, app details, and comments is prepopulated for you. Tap the Send icon.
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