User Guide BBD100-1 BBD100-6
Contents Setup and basics...............................................................................................................4 Your device at a glance..................................................................................................................................4 Insert the SIM card........................................................................................................................................5 Insert a media card...........................................
About the Google™ app and Now on Tap......................................................................................................28 Clock...........................................................................................................................................................29 BlackBerry Device Search...........................................................................................................................32 Location services and Google Maps.........................
Setup and basics User guide Setup and basics Your device at a glance Microphone Sensors Receiver Front camera Notification LED Volume up/down key Power key Convenience key Home key (Fingerprint sensor) Back key Recents key Microphone USB Type-C Headset connector 4 Speaker
User guide Setup and basics Insert the SIM card Your device uses a nano SIM card. If you don't have a SIM card or don't have the right type of SIM card, contact your service provider. CAUTION: Do not use a larger SIM card that was cut to a smaller size. Your device might not recognise the SIM card, or the SIM card might get stuck because it is thicker than a nano SIM card. 1.
User guide Setup and basics 4. Put the SIM card in the tray. 5. Push the SIM/microSD tray back into the slot. Insert a media card If you want more storage for pictures, videos, music, and documents, you can insert a media card (microSD card). 1. Release the SIM/microSD tray by pushing the SIM pin tool tip (provided in the box) into the hole on the right side of your device. If you don't have the SIM pin tool that came with your device, you can also use a paper clip.
User guide Setup and basics 2. Pull out the SIM/microSD tray completely and set it on a flat surface. 3. Hold the media card so that the metal contacts are facing away from you. Align the notch on the media card with the notch in the larger section of the tray. 4. Put the media card in the tray. 5. Push the SIM/microSD tray back into the slot.
Setup and basics User guide Troubleshooting: How to properly care for my phone for water resistance The device may be damaged if water or dust enters the device (NOTE). Follow these tips carefully to prevent damage to the device: • Make sure the SIM/microSD tray is tightly closed. • Do not immerse the device in water deeper than 1 meter and keep it submerged for more than 30 minutes. • Do not immerse the device to water moving with force, such as ocean waves, or waterfalls.
Setup and basics User guide Get around with navigation buttons No matter what you're doing on your device, navigation buttons appear at the bottom of your screen. Do any of the following: • To go back to the previous screen, tap . • To go to your home screen, press the • To see your recently opened apps and screens, tap key. . Touch screen gestures Take a moment to learn the common gestures that you can use on the touch screen. Wake up your device Tap the screen twice.
User guide Setup and basics Select items Do any of the following: • To select an item, tap it. If the item can be opened, it opens. • To select multiple items, such as photos that you want to share or email messages that you want to delete, touch and hold one item. Tap more items. To clear an item, tap it again. Scroll or move between items Slide your finger to scroll through a list or move between items, such as photos.
User guide Setup and basics Open Quick Settings You can open Quick Settings to turn on or turn off common settings such as Wi-Fi and aeroplane mode. Swipe down from the top of the screen once using two fingers, or twice using one finger. Use a slider If a slider appears on your screen, you can progress through a file, such as a song or video, or adjust a setting, such as the screen brightness. Drag the slider handle to the right or left.
Setup and basics User guide Zoom in to or zoom out from the screen If you want to see something in more detail, such as a photo or part of a map, you can magnify the image. To zoom in, slide two fingers apart. To zoom out, slide two fingers together. Tip: In some cases, you can tap twice to zoom in or zoom out. Apps, widgets and shortcuts About apps, widgets and shortcuts When you tap on your home screen, a tray opens where you can access installed apps and widgets and set up shortcuts.
Setup and basics User guide Search for installed apps, widgets and shortcuts 1. On the home screen, tap . 2. Enter a search term in the Search apps, widgets and shortcuts field. Add an app, a widget or a shortcut to your home screen 1. On the home screen, tap . 2. Tap Apps, Widgets or Shortcuts. 3. Touch and hold an app, a widget, or a shortcut, and then release your finger when the home screen appears.
Setup and basics User guide Open a popup widget for an app With popup widgets, you can access a widget for an app without having that widget on the home screen. If a popup widget is available for an app, an indicator ( ) appears beneath the app icon. On the home screen, swipe up or down on an app that has a popup widget. Change the popup widget for an app If an app has more than one widget available, when you first swipe up or down on the app icon, you choose a widget to set as the popup widget.
Phone and voice User guide Phone and voice Phone icons During a call Icon Description Show the dial pad Mute your microphone Tip: You can also press the Convenience key to mute your microphone. Put a call on hold Make another call Turn on the speakerphone Merge calls to start a conference call Split a conference call into multiple calls Troubleshooting: The sound quality of the calls is poor Make sure that the microphone, receiver or speaker is clean and dry, if the device has been immersed in water.
Phone and voice User guide Change your ringtone 1. Swipe down from the top of the screen. 2. Tap > Sound > Phone ringtone. 3. Tap a ringtone, and then tap OK. Tip: To use a song or a custom sound as your ringtone, move the .mp3 file you want to use to the Ringtones folder on your device. You might need to install a file manager app from the Google Play™ store first. Making calls Make a call 1. In the Phone app, tap . 2. Enter the number. 3. Tap . Call a recent number 1.
Phone and voice User guide Show or hide your number on outgoing calls Depending on your service provider, this feature might not be supported. 1. In the Phone app, in the upper-right corner of the screen, tap . 2. Tap Settings > Calls > Additional settings > Caller ID. 3. Tap Show number or Hide number. View your call history You can view past outgoing, incoming, and missed calls on the History screen. 1. In the Phone app, in the upper-right corner of the screen, tap > Call History.
Phone and voice User guide Change your default quick response messages You can create your own quick response messages to replace the available defaults. 1. In the Phone app, in the upper-right corner of the screen, tap > Settings > Quick responses. 2. Tap the quick response you want to change. 3. Type a new message. 4. Tap OK. To reset to the default quick responses, on the Edit quick responses screen, tap > Reset default app.
Phone and voice User guide Blocking calls Block incoming calls When you block calls, you won't receive calls or texts from the blocked specific phone number. Contact your service provider for more information. 1. In the Phone app, in the upper-right corner of the screen, tap > Settings > Call blocking. 2. tap Add a number, enter a blocking phone number, tap Block. 3. tap > Unblock to remove the blocked number.
Phone and voice User guide 3. Tap Enable FDN. 4. Enter the SIM security code provided to you by your service provider. 5. Tap OK. 6. Tap FDN list > > Add contact. 7. Type a name and phone number. 8. Tap Save. Add a contact or number to your speed dial list Contacts that you add to your speed dial list appear in the 1. In the Phone app, tap tab in the Phone app. . 2. Tap the picture or letter beside a contact's name. 3. Tap .
Phone and voice User guide Set up call forwarding Depending on your service provider, this feature might not be available. 1. In the Phone app, in the upper-right corner of the screen, tap . 2. Tap Settings > Calls > Call forwarding. 3. To change the number that your calls are forwarded to, tap a call forwarding option and type a number. Start a conference call 1. While on a call, make or answer another call. 2. To merge the calls, tap .
Phone and voice User guide Remove people from a conference call 1. While in a conference call, to view the conference call participants, tap Manage conference call. 2. Do one of the following: • To remove a person from the conference call and hang up, tap • To remove a person from the conference call and keep them in a separate call, tap . .
Phone and voice User guide Switch between the front-facing and rear-facing camera During a video call, do one of the following: • Tap . • Tap Switch camera. Put a video call on hold During a video call, do one of the following: • Tap . • Tap Hold call. Share video one way During a voice call, you can share video with the contact you're talking to, if they also have the LTE video calling feature, but the contact doesn't have to share video with you. 1. During a voice call, tap . 2.
Phone and voice User guide 5. Tap Wi-Fi calling preferences > Connection preferences. • To use a Wi-Fi network, even when you have a mobile signal, tap Wi-Fi preferred. • To never use a mobile network and only use a Wi-Fi network, tap Wi-Fi only. • To only use a Wi-Fi network for calls when you don't have a mobile signal, tap Mobile network preferred. Make a Wi-Fi call Make sure that appears at the top of your screen. 1. In the Phone app, tap . 2. Enter the number. 3. Tap .
User guide Applications and features Applications and features Download an app on Google Play™ 1. Open the Google Play™ store app. 2. If necessary, sign in with your Google™ account. 3. Browse or search for an app that you want to download. 4. Tap the app, and then tap Install. Organising your home screen Move an app, a widget, or a shortcut around 1. Touch and hold an an app, a widget, or a shortcut, and then drag it to a new spot. 2. Release your finger.
Applications and features User guide Change the default home screen Change the home screen that is displayed when you turn on your device or when you press the Note: You might have to press the key. key twice to open your default home screen. 1. On the home screen, touch and hold an empty area on the screen. 2. Above the home screen that you want to set as your default, tap . Delete a home screen If you're not using one of your home screens, you can delete it.
Applications and features User guide 1. Touch and hold an app, a widget, or a shortcut. 2. Drag the app, widget, or shortcut toward the top of the screen. • To uninstall an app, drag the app toward Uninstall. • To turn off an app, drag the app toward Disable. • To remove an app, a widget, or a shortcut from the home screen, drag the app toward Remove. You can use the Google Play™ store to reinstall apps that you uninstall. In the Google Play™ store, tap > My apps > All.
Applications and features User guide 5. Tap . Note: If you close the screen while composing a message, it is saved as a draft. You can tap on the conversation to resume typing the message. Delete a message 1. In the Messages app, touch and hold the message. 2. Tap > Delete. Manage conversations 1. In the Messages app, touch and hold a conversation until a toolbar appears along the top of the screen. 2.
Applications and features User guide Clock Setting the alarm clock Set an alarm 1. In the Clock app, tap . • To set an existing alarm, tap the time shown on the alarm. • To create a new alarm, tap . 2. To adjust the alarm time, tap the hour or minute. Touch and hold the dial, and then slide the dial to your desired time. 3. Tap AM or PM. 4. Tap OK. Create or delete an alarm In the Clock app, do one of the following: • To create an alarm, tap > .
Applications and features User guide Set the snooze length By default, the alarm snoozes for ten minutes. 1. In the Clock app, tap > Settings > Snooze length. 2. Slide your finger up or down over the numbers. 3. Tap a time. Set the silence time By default, the alarm is silenced after ten minutes. 1. In the Clock app, tap > Settings. 2. Tap Silence after. 3. Tap a time. Use the stopwatch 1. In the Clock app, tap . 2. To start the stopwatch, tap .
Applications and features User guide Set your home time zone 1. In the Clock app, tap > Settings. 2. Tap Home time zone. 3. Tap a time zone. Tip: If you would like the clock to update automatically to your current location's time zone when you're travelling, turn on the Automatic home clock switch. View the time for other locations You can view the time for multiple locations on the clock screen. 1. In the Clock app, tap 2. Tap . . 3.
Applications and features User guide BlackBerry Device Search Search your device With the BlackBerry Device Search app, you can search your device for files, apps, help, and more. You can also type an Instant Actions command in the search field to perform a task quickly. In the BlackBerry Device Search app, type a search term or an Instant Actions command. Change the search categories To look for a specific type of file, you can specify categories to include in searches.
User guide Applications and features Perform tasks quickly with Instant Actions Instant Actions are shortcuts that allow you to perform tasks quickly. Note: Instant Actions use the input language that is set on your device. 1. In the search field, type a command. 2. From the results, tap Instant Actions column menu. Make a call You can call a contact or dial a phone number right from the search field. Type phone, dial, or call, and then select Make a call to enter a contact name or phone number.
Applications and features User guide Location services and Google Maps About location services You can turn on location services so that location-based applications and services, like Google Maps™, can find your location. Location-based applications can use GPS technology and other positioning information to provide you with information, such as driving directions. From the Location settings screen, you can also see the apps that are using location services.
Applications and features User guide 3. If necessary, add your Google™ account. 4. At the top of the screen, turn the switch on or off. About Google Maps™ Google Maps™ helps you to find businesses, restaurants, and other places of interest, and can provide you with turn-by- turn directions to your destination. Find help for Google Maps™ Do one of the following: • In Google Maps™, tap > Help. • Visit the Maps for mobile Help Centre at support.google.com/gmm/android.
Applications and features User guide Printing Print from your device You can print webpages, photos, documents, and more from your device using compatible Wi-Fi or Bluetooth enabled printers and printers connected to your computer. Not all applications support printing. 1. In an app, tap > Print. Depending on the app, this option might appear in a different location, or might be called something different, such as Share & export. 2.
User guide Applications and features Printing using Google Cloud Print™ You can use Google Cloud Print™ to print from your device to a Cloud Ready printer or to any printer that's connected to a computer. To print to a printer that's not Cloud Ready, you must also do the following: • Make sure that Google Chrome™ is installed on your computer, and then log in to the same Google™ account that you use on your device. • When you print, make sure that your computer is turned on.
Settings User guide Settings Change your device settings 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap a setting or, to see more settings, tap Tip: To find a setting quickly, tap . , and then type the setting that you're looking for. Customise the quick settings menu 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap . 3.
Settings User guide Dismiss a notification 1. Swipe down from the top of the screen with one finger. 2. Swipe left or right on a notification. Note: To dismiss all of your notifications at once, tap Clear all. Change the volume of your notifications You can quickly access the volume sliders for notifications, media, and alarms when you press the "Volume up/down key" and then tap . You can also customise the volume from the device settings screen. 1. Swipe down from the top of the screen. 2.
Settings User guide Flip to mute If this feature is turned on, when you receive a call and it isn’t a convenient time to respond, you can turn your device facedown on a flat surface to silence the ringtone or vibration. You still receive a notification of the missed call. 1. Swipe down from the top of the screen. 2. Tap > Sound. 3. To turn this feature on or off, tap the Flip to mute switch.
Settings User guide Automatically turn on Do not disturb at certain times You can automatically turn on Do not disturb at regular times or during all events of a certain type in your calendar. 1. Swipe down from the top of the screen. 2. Tap > Sound > Do not disturb > Automatic rules. 3. Tap one of the existing rules or add a new one. 4. If necessary, change the rule's settings. 5. If necessary, tap the switch at the top of the screen to turn on the rule.
Settings User guide • To get all notifications on the lock screen, including the contents of incoming email messages and chats, tap Show all notification content. • To receive a notification, but keep the contents hidden (such as who sent an email or the title of the song you downloaded), tap Hide sensitive notification content. (To see this option, a screen lock option, such as a password, must be set.
Settings User guide Create an item using the BlackBerry Productivity Tab You can add new items, such as calendar events or email messages, right from the BlackBerry Productivity Tab without opening your calendar or email apps. 1. Swipe on the tab toward the centre of the screen. 2. Tap an app icon. 3. Do one of the following: • To add an event, task, or contact, tap • To compose an email, tap . .
Settings User guide Share, copy, or delete a file or folder 1. Swipe down from the top of the screen. 2. Tap > Storage. 3. If necessary, tap Internal shared storage. 4. Tap Explore. 5. Touch and hold a file or folder. 6. Do any of the following actions: • To share a file, tap , and then select how you want to share the file. • To copy a file or folder, tap • To delete a file or folder, tap > Copy to..., and then select where you want to copy the file to. Tap Copy. .
Settings User guide CAUTION: When you format your media card, you can't recover any of the deleted data. 1. Make sure that your device isn’t connected to a computer. 2. Swipe down from the top of the screen. 3. Tap > Storage. 4. Tap your media card. 5. Tap > Storage settings > Format. Remove a media card 1. Do one of the following: • Turn off your device. • Swipe down from the top of the screen. Tap > Storage. Tap your media card. Tap • Swipe down from the top of the screen.
Settings User guide 4. T o see more details about an item in the list, tap the item. For example, to see which apps are using the most storage space, tap Apps. Free up storage space You may notice slower performance on your device if your device's internal storage space is full or almost full. You can try removing unnecessary files and clearing cached data to free up space and improve your device's performance. 1. Swipe down from the top of the screen. 2. Tap > Storage. 3.
Settings User guide Connections Wireless connection icons The following icons might appear at the top of your screen to indicate the wireless coverage level that your device currently has. Icon Description The amount of solid colour indicates the strength of the mobile signal. If the signal is weak, your device might use more power to try to maintain the connection. Your device is connected to the mobile network and can access all of the features of your mobile network plan.
Settings User guide The following icons appear at the top of your screen if your device is connected or trying to connect to another device using mobile hotspot mode, Internet tethering, Bluetooth technology, a USB cable, or NFC. Icon Description Mobile hotspot mode is turned on. Bluetooth technology is turned on. If this icon is inside a box, your device is connected to another device using Bluetooth tethering. Your device is connected to another device using a USB cable.
Settings User guide To turn off your mobile network connection, turn on aeroplane mode. Set a preferred network type 1. Swipe down from the top of the screen. 2. Tap > More > Mobile networks > Preferred network type. 3. Tap the type of network you prefer. Switch mobile networks manually If you can't connect to a mobile network or if the network signal is weak, you can try switching networks manually. 1. Swipe down from the top of the screen. 2.
Settings User guide Change the APN settings for your default Internet connection Your device uses Access Point Name (APN) settings to open a data connection with your service provider's wireless network. You might need to change your APN settings if you change your wireless service plan or if the default settings don't apply to your service provider. Depending on your service provider, you might not be able to change the APN settings. 1. Swipe down from the top of the screen. 2.
Settings User guide 4. Tap a network, do one of the following: • Enter the password for the Wi-Fi network, and then tap Connect. • To connect to a Wi-Fi network at work, enter your username and password, and then tap Connect. • To connect to a public network, tap the sign-in notification and accept the licence agreement. Tap network as is.
Settings User guide Delete a saved Wi-Fi network If you don't want your device to connect to a Wi-Fi network automatically, you can delete the information used to connect to the network. 1. Swipe down from the top of the screen. 2. Tap > Wi-Fi. 3. Turn on the switch. 4. Tap a network, and then tap Forget network. Set a static IP address for a Wi-Fi connection You must be within range of your Wi-Fi network to change the IP settings.
Settings User guide Advanced Wi-Fi connection settings Setting Description Saved networks Tap to set the frequency band. When you set the band to 5 GHz, your device connects to access points on the 5-GHz band only. When set to 2.4 GHz, your device connects to access points on the 2.4-GHz band only. When set to automatic, your device tries to connect to the band with the stronger signal strength.
Settings User guide Try more advanced troubleshooting options: • Try choosing a different authentication type. Swipe down from the top of the screen. Tap Wi-Fi network, and then tap Modify network. > Wi-Fi. Touch and hold the • Check that the time on your device is correct and synchronised with the network time.
Settings User guide Change the name of your device for Bluetooth connections If you turn on Bluetooth technology, the name of your device is visible to other Bluetooth enabled devices nearby. 1. Swipe down from the top of the screen. 2. Tap > Bluetooth. 3. Turn on the switch. 4. Tap > Rename this device. 5. Enter a new name for your device. 6. Tap Rename. Change the settings for a paired Bluetooth enabled device Some Bluetooth enabled devices support more than one Bluetooth feature.
Settings User guide Profile Description Advanced Audio Distribution Profile (A2DP) This profile allows your device to stream audio files to Bluetooth enabled devices that support stereo audio, such as stereo headsets, speakers, and car kits. Audio/Video Remote Control Profile (AVRCP) This profile allows you to use the buttons on a Bluetooth enabled device, such as a headset, to perform actions such as adjusting the volume or playing the next or previous media file on your device.
Settings User guide Troubleshooting: Bluetooth connections I can't pair my device with a Bluetooth enabled device • Check that your device and the device that you want to connect to have Bluetooth technology turned on. • To scan again for nearby Bluetooth enabled devices, on the Bluetooth screen, tap • If your Bluetooth enabled device requires a passkey and you don't know what the passkey is, try 0000 or 1234, or check the documentation that came with your Bluetooth enabled device.
Settings User guide 3. To send a file, if necessary, touch your device screen. When the devices connect, you might hear a sound or your device might vibrate. Tip: If you can't share content, try using the Android™ Beam feature. Open a screen that shows what you want to share. Tap > Share > Android Beam. Complete the instructions on the screen. Change the NFC settings 1. Swipe down from the top of the screen. 2. Tap > More > NFC. 3. Turn on the Turn on NFC switch. 4.
Settings User guide Mobile hotspot When you use the mobile hotspot feature, your device becomes a wireless access point for other Wi-Fi enabled devices to connect to and access the Internet. For the best performance, plug your device into a battery charger and connect it to a power source. Since the mobile hotspot feature uses the mobile network, you might incur additional data charges.
Settings User guide Troubleshooting: Tethering and mobile hotspot I can't use Internet tethering • Check that your device is connected to the mobile network. • Check that data services are turned on. Swipe down from the top of the screen. Tap Mobile data switch is turned on. • Check that your wireless service plan is set up to use Internet tethering. • If your wireless service plan supports Internet tethering while roaming, check that data roaming is turned on.
Settings User guide Add a VPN profile Before you can add a VPN profile, you must set a screen lock for your device. 1. Swipe down from the top of the screen. 2. Tap > More > VPN > . 3. Complete the fields on the screen. If you don't know the network information, contact your administrator. 4. Tap SAVE. Connect to a VPN You must add a virtual private network (VPN) profile to your device before you can connect to a VPN. 1. Swipe down from the top of the screen. 2. Tap > More > VPN.
Settings User guide Emergency broadcast messages Depending on your region, service provider, and wireless network, you might receive text messages (SMS or MMS) about possible threats to safety in your area. For example, you might receive messages with information about severe weather, a missing child, or a national emergency. For more information, contact your service provider or administrator.
Settings User guide Change when you get notified about data usage Your wireless service plan must include data services. 1. Swipe down from the top of the screen. 2. Tap > Data usage. 3. If necessary, turn on the Mobile data switch. 4. To see your mobile date usage, tap Mobile data usage. Set a limit for data usage You can set a limit on the amount of data that your device can use when it's connected to the mobile network.
Settings User guide Troubleshooting: Device temperature Some of the following use cases may raise the device temperature: • Continues wireless data transfer, such as application upgrade though Wi-Fi, tethering and mobile hotspot mode; • Prolonged calls, game playing, and internet surfing or running other complex applications. This device temperature raise is a normal behaviour of the CPU handling excessive data. Ending above actions will make your phone return to normal temperature.
Settings User guide Battery and charging icons The battery power level icons appear at the top of the screen. Icon Description The battery is charging. The battery is fully charged and still connected to a power source. The battery is getting low on power. Battery saver mode is turned on, or you can turn it on from your list of notifications. The battery is at 5% power or less. If the battery charge gets too low, your device might turn off. Save any work in progress and charge your device.
User guide Settings Turn off network connections that you aren't using When your device is outside a wireless coverage area, you can turn off your mobile network or Wi-Fi connections so that your device doesn’t search for a wireless network signal continuously. In the device settings, do any of the following: • To turn off all connections, tap More. Turn on the Aeroplane mode switch. • To turn off Wi-Fi only, tap Wi-Fi. Turn off the switch. Delete saved Wi-Fi networks 1.
Settings User guide Note: When battery saver is turned on, some applications and messaging services that rely on syncing might not update unless you open them. 1. In the device settings, tap Battery > Battery saver. 2. Turn on the switch. 3. T o turn on battery saver automatically when your device is low on battery power, tap Turn on automatically. Tap a percentage. Turn on battery optimisation By default, battery optimisation is turned on for most apps and features.
Settings User guide Display Change your wallpaper Add your favourite photo to the home screen of your device. 1. In the Photos app, tap a picture. 2. Tap > Use as > Wallpaper. 3. Slide your fingers apart or together to zoom in or zoom out. 4. Tap Set wallpaper. Tip: To change your wallpaper, touch and hold a blank area on a home screen, tap WALLPAPERS. To use a picture as your wallpaper, tap Select image and tap a picture.
Settings User guide 3. Tap Add a language to select a preference language. 4. Tap and swipe up to the top of the list. Turn on or turn off screen rotation Choose whether or not your screen rotates when you turn your device. 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap or . Note: If you don't see the rotation icons, tap > Accessibility and turn on the Auto-rotate screen switch.
Settings User guide Tip: After you set up devices that you want to share your screen on, you can access them in the Quick Settings menu by tapping . To stop casting your screen, swipe down from the top of the screen once with two fingers or twice with one finger. Tap then tap the device you're casting to and tap Disconnect. , Use your device as a flashlight 1. Swipe down from the top of the screen once using two fingers, or twice using one finger. 2. Tap . To turn off the flashlight, tap .
Settings User guide Home profile Press the convenience key to display the following shortcuts automatically when connected to special Wi-Fi network. 1. Tap Home profile. 2. Turn on the Home profile switch. 3. Tap right of Set home Wi-Fi network. 4. Tap to add home Wi-Fi connections. Accounts Manage your accounts Add an account You can add an account, such as a Microsoft Exchange or Yahoo! email account, to your device. 1. Swipe down from the top of the screen. 2.
Settings User guide 3. Tap the type of account that you want to delete, and if necessary, tap the account. 4. Tap > Remove account. Accessibility About accessibility features on your device Your device comes with several well-established accessibility aids for people with disabilities. For more information on the following features, visit Android Accessibility Help. • Magnification settings allow you to zoom in or zoom out to increase or decrease the display magnification.
Settings User guide • An integrated hands-free speakerphone is available, or you can connect your device to a hands-free headset or Bluetooth enabled headset. Change accessibility settings You can turn accessibility settings on or off, such as Google™ TalkBack, captions, touch & hold delay, and colour inversion. 1. Swipe down from the top of the screen. 2. Tap > Accessibility. 3. Set the accessibility options switches.
User guide Settings Users About users The users feature lets you share your device with others while keeping your personal or work information private. For example, users that you add to your device can't access your info, such as your email, contacts, pictures, apps, and more. By default, your device is set up with a device owner and a guest. You can also add more user profiles to your device. To improve privacy between users, each user should set up a screen lock.
Settings User guide Add user A user profile creates a separate space on your device for another person to use and customise. For example, the user can add a Google™ account or download apps, wallpaper, and music without seeing the device owner or other users' account info, apps, and data. 1. Swipe down from the top of the screen. 2. Tap > Users > Add user. 3. Tap OK. 4. Tap SET UP NOW. 5. If necessary, to wake up your device, swipe up from the bottom of the screen. 6.
Settings User guide • Beside the guest profile, tap • Beside a user profile, tap . Tap the Turn on phone calls switch. . Tap the Turn on phone calls & SMS switch. Delete a user or guest When you delete a user from your device, you permanently delete the user's space and all of the apps and data in it. The user is no longer available from the list of users. When you delete a guest, all of the apps and data in the guest space are permanently deleted, but the guest profile remains on the device. 1.
Settings User guide Backup method Description Android™ Backup Service With Android™ Backup Service, you can back up your data to your Google™ account. If you must replace your device unexpectedly (for example, if your device is damaged, lost, or stolen), you can restore your data on a device running Android™.
Settings User guide Change the Google™ account that you use to back up device data If you have more than one Google™ account, or if you start using a new Google™ account, you can change the account that you use to back up your data. 1. Swipe down from the top of the screen. 2. Tap > Backup & reset > Backup account. 3. T ap an account. If you haven't added the account to your device yet, tap Add account, and then follow the prompts to add the account.
Settings User guide I can't get out of safe mode To get out of safe mode, press and hold the Power on/off key (on the left side of your device). Tap Restart. Update your device software Updating your device software to the latest version can help your device stay secure and run as expected. Do one of the following: • To update your device software when a notification appears, swipe down from the top of the screen using one finger. On the system update notification, tap Install.
User guide Security Security Locks, passwords, and protecting your data There are several types of locks, PINs, and security features that you can use to help protect the data on your device. If you use your device for work, your organisation might have security rules in place. The organisation might require you to enter a password to unlock your device or might prevent you from using the Smart Lock feature.
Security User guide SIM card PIN You can set up a PIN for your SIM card, which you can use to help prevent unauthorised use of your SIM card in another device. For example, if you lose your SIM card and someone tries to use it in another device, the SIM card can't be used unless the PIN is entered correctly.
Security User guide 2. Tap > Security > besides of Screen lock. 3. Do any of the following: • To lock your device automatically after a certain amount of inactive time, tap Automatically lock, and then tap an interval. • To lock your device when you press the Power on/off key, turn on the Power button instantly locks switch. • To delete your device data automatically after ten unsuccessful attempts to unlock the device, turn on the Automatically wipe switch.
Security User guide About Smart Lock The Smart Lock feature makes it easy for you to unlock your device.
Security User guide 4. Do any of the following: • Tap On-body detection. Turn off the switch. • Tap Trusted devices. Tap a device, and then tap Remove trusted device. • Tap Trusted places. Tap a location, and then tap Turn off this location. • Tap Trusted face. Tap Remove trusted face, and then tap Remove. • Tap Trusted voice. Turn off the Trusted voice switch. 5. If you turn off all of your Smart Lock settings, you should also turn off the Smart Lock trust agent: • a.
Security User guide Store your smart card password on your device You can set up your device to store your smart card password temporarily, so that you don't have to enter it as often. To remove the password from your device cache, lock your device. 1. Swipe down from the top of the screen. 2. Tap > Security > Smart Card. 3. Turn on the PIN Caching switch. Set or change the PIN for your smart card reader 1. Swipe down from the top of the screen. 2. Tap > Security > Smart Card. 3.
Security User guide • If your device remains unlocked when it is close to a trusted location instead of when you are at the trusted location, try improving the accuracy of the trusted location. Delete the trusted location. Tap > Location > Mode. Tap High accuracy or Battery saving, and then add the trusted location again. Your device might detect a trusted location outside of the physical walls of a building, such as your house.
Security User guide • Make your device ring • Add a phone number or message to the home screen of your device • View the approximate location of your device on a map • Delete all of the data on your device If your device is not connected to the wireless network or if data services are turned off, you should still try to lock your device and delete your device data.
Security User guide 3. Do any of the following: • To be able to locate your device if it is lost or stolen, turn on the Remotely locate this device switch. • To be able to lock your device and delete all of your device data if it is lost or stolen, turn on the Allow remote lock and erase switch. Security settings About app permissions When you download an app that is designed for Android™ 6.0 or later, you can install the app on your device without accepting any app permissions.
Security User guide Download apps from sources other than Google Play™ Google Play™ is the default trusted source for downloading Android™ apps onto your device. You can set up your device to let you download apps onto your device from other websites and sources. If you want to download apps from other sources, you should also set up your device to scan for malicious app activity. 1. Swipe down from the top of the screen. 2. Tap > Security. 3. Turn on the Unknown sources switch. 4. Tap OK.
Security User guide 2. Tap . 3. On the app or screen that you want to pin, tap To unpin a screen, touch and hold . . If necessary, enter your screen lock. Install a certificate Some Wi-Fi and VPN networks require your device to have a security certificate before the device can connect to the network. You can install a certificate to help identify your device.
Security User guide Turn off access to the usage info for apps Some apps and services monitor the active apps on your device. If you turn off access to this info, some apps might not work correctly. 1. Swipe down from the top of the screen. 2. Tap > Security > Apps with usage access. 3. Tap an app and then turn off the Permit usage access switch.
User guide Legal notice Legal notice Trademarks, including but not limited to BLACKBERRY and EMBLEM Design, are the trademarks or registered trademarks of BlackBerry Limited and used under licence by TCL Communication Ltd. Bluetooth is a trademark of Bluetooth SIG. Call2Recycle is a trademark of Call2Recycle, Inc. CTIA - The Wireless Association is a trademark of CTIA - The Wireless Association. GSM is a trademark of the GSM MOU Association. IEEE Std 1725, IEEE 802.11a, 802.11b, 802.11g, and 802.
