User s Guide User’s Guide BlackBerry Internet Service BlackBerry Internet Service General Inquiries 9 a.m. to 8 p.m. (open all year round) ・Please double-check the number before dialing. 0120-005-250 (toll free) • Information available in: English, Portuguese, Chinese, and Spanish. Can be called from mobile phones (including non-DOCOMO phones). ●From a DOCOMO mobile phones (no area code) 1 5 1 ● From landline telephones, etc.
Use an i-mode email address with BlackBerry. Wi-Fi indoors, FOMA*1 outdoors In moving bullet trains*2 Enjoy watching YouTube*3 Using docomo Wi-Fi (BlackBerry) Using FOMA Bullet trains, stations, etc.*2 Outdoors (Illustration) Easy connection anytime, anywhere. With docomo Wi-Fi (BlackBerry), you can connect to public wireless LANs in docomo Wi-Fi areas and docomo Wi-Fi roaming areas such as inside bullet trains*2, stations, hotels, and cafeterias.
Contents User’s Guide Setting up email account (setup from a PC) BlackBerry Internet Service About BlackBerry Internet Service About BlackBerry device ・ Be sure to read the following P.05 ・ Basic operation P.07 ・ Notes on using BlackBerry Internet Service P.05 ・ Main menu icons P.08 ・Setting up filters for email accounts P.43 ・Editing ISP email accounts ・Deleting ISP email accounts P.39 ・Switching devices ・Changing language settings P.48 ・Sending service books P.49 P.
About BlackBerry Internet Service 必ずお Be sure 読 みください to read the following Notes on using BlackBerry Internet Service Device notes The BlackBerry device can only be used in the service area of the FOMA network provided by NTT DOCOMO and in NTT DOCOMO’s roaming service areas. Availability of features varies depending on signal conditions. You are required to submit an application for WORLD WING to use your mobile phone overseas (WORLD WING service is not available in certain countries and regions).
About BlackBerry device Basic operation Main menu icons Home screen Menu screen Setup screen Menu key Before using For BlackBerry® Bold™ 9900 and BlackBerry® Bold™ 9780 ・Open the menu in an application. ・Cancel operation.（“Menu key” →“Close”） Trackpad ・Align the cursor with the menu item you want to use. ・Press to open the screen for that item. Escape key ・Exit a screen. ・Cancel an action. ・Go back one page. Messages Setup Email Accounts View the message list as well as compose and send email.
Memo ● Write down anything, such as account information. Setting up accounts Types of accounts P.11 Setting up BlackBerry ID ・Creating a new BlackBerry ID ・Changing BlackBerry ID P.12 P.14 Setting up BIS user account (setup from the device) ・Creating a new BIS user account P.15 ・Changing the BIS user account password P.17 Setting up BIS user account (setup from a PC) 09 ・Confirming your PIN and IMEI numbers P.17 ・Creating a new BIS user account P.
Setting up accounts Types of accounts BlackBerry has four types of accounts. BlackBerry Internet Service user account Creating a BlackBerry Internet Service user account (described hereafter as “BIS user account” ) allows you to manage your BlackBerry device by entering the user name and password to log in on a PC. BlackBerry ID Please save a copy of the user name and password of each account for your records.
Setting up accounts Changing BlackBerry ID A B C 7 D 1 Press “All” in the Navigation bar. 2 Press the “Options” icon. 3 Press “Device”. F G H Setting up accounts E The message “You’ve created a BlackBerry ID!” appears.Press “Continue”. A 6 Type in the fields and press “Submit”. A First Name/Last Name Enter your name. B Screen Name Enter the screen name. C Username Enter the valid ISP email account. ・Username can regist ISP email account. D Password Enter the password.
Setting up accounts 6 Press “Menu key press “Save”. ”, then 7 8 The message “Your BlackBerry ID account has been updated.” appears. Press “OK”. 4 Press “Create User Name”. 5 Press “Create Login”. 6 Enter the “User name” and “Password” of your choice. Enter the password again in the “Confirm password” field. Press “Next”.
Setting up accounts Changing the BIS user account password Follow steps 1 to 3 on P.15 1 7 Press “Change Password”. 5 Enter the “Old password” (the one currently set). 6 Enter the “New password”. Enter it again in the “Confirm password” field, then press “Save”. The screen above appears if your password has been successfully updated. Press “OK”. ◎ For devices other than BlackBerry® BoldTM 9780 Press “Menu key Home screen. 4 ” at the PIN and IMEI numbers appear. 2 Press “Options”.
Setting up accounts Setting up and using email Setting up email account (set up from the device) 12345678 ＊＊＊＊＊＊＊＊＊＊＊＊＊ A B C For BlackBerry® Bold™ 9900 1 Access https://docomo.blackberry. com/ with your PC’s browser and click “Create New Account”. 2 Read the End User Agreement, check mark the checkbox and click “I Agree” if you agree. 3 A B Enter the device PIN (half-width alphanumeric characters) for your BlackBerry device in “Device PIN”.
Setting up email account ｜ Setup from the device For BlackBe rr y Bold™ 9 9 0 0 ® ● Once you apply for BlackBerry Internet Service, the icon for setting up your email account automatically appears under the “Setup” icon on the Home screen of the BlackBerry device. Setting up ISP email accounts 7 1 Press “All” in the Navigation bar. 2 Press the “Setup” icon. 3 Enter the “Password” of your email address. Press “Continue”.
Setting up email account 6 ｜ Setup from the device The setting screen appears. To change settings, type in the fields. After filling up the fields, press “Save”. Setting up the BlackBerry email account Follow steps 1 to 4 on P. 21 Depending on your provider, this page may appear differently or may not appear at all. The following services are not available when configuring an sp-mode email account: “ E Reply to”, “ F Auto BCC” and “ G Deleted items”.
Setting up email account ｜ Setup from the device Editing the BlackBerry email account 4 5 Select an BlackBerry email account you wish to edit. Press “Menu key ”. 6 C The editing screen appears. To change settings, type in the fields. After filling up the fields, press “Save”. Email account name You can change the name of your email account. B Your name Enter the name you wish to appear in the sender field.
Setting up email account ｜ Setup from the device Switching devices S e nding se r vice books Follow steps 1 to 3 on P. 21 ● What are service books? ● What are switching devices ? Service books are data files containing information about your BlackBerry Internet Service settings. Send the service books if you have problems such as not being able to receive email correctly on your BlackBerry device. If problems aren’t resolved after sending service books, contact docomo Information Center.
Setting up email account ｜ Setup from the device For devices othe r than BlackBe rr y ® Bold T M 9 9 0 0 ● How to enter characters ・Screen captures are based on BlackBerry® Bold™ 9780. ・ Entering alphabetical characters in caps → Press and hold the desired letter key. ・ Entering numbers/symbols → Press the “Alt key ● Once you apply for BlackBerry Internet Service, the icon for setting up your email account automatically appears under the “Setup” icon on the Home screen of the BlackBerry device.
Setting up email account ｜ Setup from the device Editing ISP email accounts Deleting ISP email accounts Follow steps 1 to 2 on P. 29 Follow steps 1 to 2 on P. 29 A B C D 3 Press “Edit” under the email account you wish to edit. 3 E F 4 Press “Delete” under the email account you wish to delete. Confirm the email account to be deleted and press “Delete”. 5 To continue on and delete another account, repeat the procedure from step 3 .
Setting up email account ｜ Setup from the device Editing the BlackBerry email account Follow steps 1 to 2 on P. 29 A 6 Scroll down and enter the email password again in the “Confirm password ” field. 7 Scroll down further and select the “Security question” in case forgetting a passsword. 8 B Enter the answer to your security question in the “Answer to security question” field. C 3 D Press “Edit” under the BlackBerry email account. E F G 4 9 Press “Finish”.
Setting up email account 5 Enter the password of your email address. Press “OK”. 6 ｜ Setup from the device 6 The screen above appears if setup is successfully completed. The screen above appears if setup is successfully completed. Press “OK”. 7 All menus switch to Japanese. Switching devices Deleting the BlackBerry email account Follow steps 1 to 2 on P. 29 Follow steps 1 to 2 on P. 29 ● What are switching devices ? 3 Press “Delete” under the BlackBerry email account. 4 Press “Delete”.
Setting up email account ｜ Setup from the device Setting up and using email 6 Confirm that the icon for the email address you are setting up appears on the Home screen. Setting up email account (set up from a PC) If the icon does not appear, please next instructions at “Sending service books”. Sending service books Follow steps 1 to 2 on P. 29 Ac c es f r o m t h e fo ll ow i n g URL https://docomo.blackberry.
Setting up email account ｜ Setup from a PC Setting up ISP email accounts A Email account name You can change the name of your email account. B Reply to If a reply email address has been set, replies to your email will be sent to the reply email address, not the email address from which the original message was sent. A B C D E A F G B C 1 Access https://docomo. blackberry.com/ with your PC’s browser. Enter the “User name” and “Password”. Click “Log In”.
Setting up email account ｜ Setup from a PC Setting up the BlackBerry email account Editing the BlackBerry email account Follow step 1 on P.39 Follow step 1 on P.39 A A B B C C 2 D D Click the “Edit” icon displayed to the right of “Email Accounts” and the General Settings screen appears. E 2 Click “Set Up Another Email Account”. I The setting screen appears. After filling up the fields, click “Finish”. ・If the user name you specify is already in use, see [Reference] below.
Setting up email account ｜ Setup from a PC Deleting the BlackBerry email account Not apply filters Follow step 1 on P.39 Follow step 1 on P. 39 A B 2 Click the “Delete” icon displayed to the right of “Email Accounts”. 3 The confirmation message appears. Click “OK”. 2 Click the “Filters” icon displayed to the right of “Email Accounts” . 3 When choosing “When no filters apply”. A B Forward messages to device: Receive messages regardless of filter settings.
Setting up email account ｜ Setup from a PC Follow step 1 on P. 39 Editing filters A B A B 5 Choose conditions for applying filters. A B Select the conditions for applying filters from the menu. Select actions applied by filters and click “Add Filters”. A Forward messages to device: BlackBerry device receives only messages as defined by filter settings. 3 Click the “Edit” icon. 4 The “Filter” editing screen appears. Select the item to edit and update it. After editing, click “Save”.
Setting up email account ｜ Setup from a PC Switching devices Changing language settings（English to Japanese） Follow step 1 on P.39 Follow step 1 on P.39 ● What are switching devices? This section explains how to transfer BlackBerry Internet Service settings from your old BlackBerry device to your new BlackBerry device. Please note that you will not be able to send/receive emails using your new device until you complete this operation.
Setting up email account ｜ Setup from a PC Sending service books Follow step 1 on P.39 ● What are service books? Service books are data files containing information about your BlackBerry Internet Service settings. Send the service books if you have problems such as not being able to receive email correctly on your BlackBerry device. If problems aren’t resolved after sending service books, contact docomo Information Center. Setting up and using email 2 Click “Help”.
Using email service Opening email １ Press your email address icon. Composing and sending email ２ Press the message you wish to open. 3 The message appears. Follow step 1 on P. 51 2 Press the “Menu key ” and press “Compose Email”. 3 If you have set up multiple email accounts, press the “Send Using” field. 4 Press the email address of the email account you wish to use.
Using email service Setting up delivery confirmation Follow step 1 on P. 51 ● Each email account has its own settings. If you have multiple email accounts, please set up for each account. Setting up sp-mode email 2 Press the “Menu key Press “Options”. ” 3 Press “Email Preferences”. ◎ For devices other than BlackBerry® BoldTM 9900 and BlackBerry® BoldTM 9780 Press “Email Settings”. 4 Press the email account under “Message Services”. Confirm Delivery: Confirm receipt of sent email.
Setting up sp-mode email Steps to use sp-mode email Notes on using sp-mode email ● 1 ● Applying for sp-mode ● ・ Requires BlackBerry Internet Service and BlackBerry Dual Service contracts. sp-mode cannot be used in conjunction with a BlackBerry Enterprise Service contract. ・ See the Mobile Phone User’s Guide [sp-mode] smartphone version for sp-mode instructions and regulations. ● ● 2 Installing the docomo service portal ● ● P.57 ● ● ● 3 Setting up your email address and password P.
Setting up sp-mode email Setting up your email address and password Setting up sp-mode email (Japanese only) It may take a few minutes to initialize an application when launching it for the first time. The following email setting screens will not appear when BlackBerry email sending/receiving is ON. Installing the docomo service portal docomo service portal is an application used to setup sp-mode and a docomo ID. ◎ For BlackBerry ® Bold™ 9900 1 1 3 Select “All” in the Navigation bar.
Setting up sp-mode email Follow steps 1 to 3 on P. 58 Switching sp-mode email and i-mode email addresses Follow steps 1 to 3 on P. 59 Checking email settings with BlackBerry 4 If you subscribe to both sp-mode and i-mode under the same subscription, the i-mode email address will not be available in sp-mode. To use the i-mode email address with sp-mode, configure the setting for switching the email address. ● Your email address cannot be switched if: ・ You are using a secret code with i-mode.
Setting up sp-mode email A When selecting “spモードセンターに保存されているメールを残す (Leave emails stored at the sp-mode center)” Follow steps 1 to 3 on P. 59 Changing your email password 9 Press “決定 (Enter)” to stop sending/receiving email with BlackBerry. B When selecting “指定期間より前に受信したメールを削除する (Delete emails recieved before a designated number of days)” 9 Input designated period, then press “ 決 定 (Enter)”. ・ Select from 1 to 30 days.
Setting up sp-mode email Follow steps 1 to 3 on P. 59 Deleting email stored at the sp-mode center Additional Services A B 7 A Scroll down, then press “spモードセンターのメール削除 (Delete emails stored at the sp-mode center)”. 8 “メール削除 (Delete emails)” screen appears. Select A or B and press “決定 (Enter)”. A “指定期間より前に受信したメー ルを削除する (Delete emails received before a designated number of days)” Delete email received before a designated period.
Additional Services Follow steps 1 on P. 65 How to register messages on Disaster Message Board Safety Confirmation If you are in a disaster area, you can post details about your situation on Disaster Message Board. ● What is Safety Confirmation ? This is a public safety service that is available when an earthquake with a seismic intensity of 6-lower or greater, or other major disaster occurs.
Additional Services 3 The top page for SMS Rejection Settings is displayed. Select the conditions and press “決定 (Select)”. Setting is completed when the setting completion screen appears. ・ When SMS messages are sent from a phone other than a DOCOMO mobile phone to a subscriber who has activated SMS Rejection Settings, messages will not be delivered, however communications charges may apply to the sender.
Additional Services How to use imadoco kantan search Follow steps 1 on P. 68 1 2 Press “イマドコかんたんサーチ (imadoco kantan search)”. 3 Press “実際に使ってみる (Try out imadoco kantan search)”. 4 Input the “sp-mode password” and press “決定 (Enter)”. Press “All” in the Navigation bar, then launch “docomo service portal”. Press “Directly send a message with your voice”. 2 Press “受信メッセージ (Received messages)”.
Additional Services 6 5 3 4 Check “ドコモのメールアドレス で登録する (Register with a docomo email address)” and enter the password in the “パスワード (Password)” field. Enter the same password in the “パスワードの 再入力 (Re-enter the password)” field and press “内容を確認する (Confirm the registration information)”. It is recommended to enter your alternate email address in the “予備メールアドレス (Alternate email address)” field in case of forgetting your ID and password.
Additional Services docomo Wi-Fi (BlackBerry) Notes on using docomo Wi-Fi (BlackBerry) ● To use docomo Wi-Fi (BlackBerry), you need a subscription to BlackBerry Internet Service, BlackBerry Enterprise Service, or BlackBerry Dual Service. ● YouTube and other mobile streaming services can only be used with Wi-Fi. Please note that switching from wireless LAN networks to the FOMA network is automatic. Separate communication charges are applicable.
Additional Services Setting up the device A B C D E F 9 G Press “All” in the Navigation bar. 1 2 Press the “Manage Connections” icon. 3 ◎ For devices other than BlackBerry® Bold™ 9900 and BlackBerry® Bold™ 9780 Press the “Menu key the Home screen. 8 Check mark the “Wi-Fi”. ◎ Device A B C ” at Filling up fields as follws.
Additional Services Connecting to docomo Wi-Fi (BlackBerry) Access Restriction Service About Access Restriction Service Access Restriction Service (BlackBerry Web Filter) is available for users of BlackBerry Internet Service. BlackBerry Web Filter restricts access to harmful sites to minors, such as dating sites, and allows access to all sites excluding those in the access restriction category. BlackBerry Web Filter 1 Press “All” in the Navigation bar. 2 Press the “Manage Connections” icon.
Additional Services ブラックベリー Webフィルタご利用規則 (BlackBerry Web Filter usage instructions) 79 それのある行為 (5) サーバへの不正なアクセス等、本サービスの運営を妨げる行為 (6) コンピュータウイルス等の有害なプログラムを、本サービスを 通じて、または本サービスに関連して使用し、もしくは提供する 行為 (7) 特定商取引に関する法律に違反する行為 (8) その他法令または公序良俗に反する行為、またはそのおそれ のある行為 (9) その他当社が不適切と判断する行為 第 7 条（本サービスの中断） (1) 当社は、次の場合には、直ちに本サービスの全部または一部の 中断を行うことができるものとします。 ①当社の設備またはサービスの障害による場合 ②当社の設備の保守上または工事上やむを得ない場合 ③接続事業者およびアプリケーション提供元の都合による場合 ④その他技術上または当社の業務の遂行上やむを得ない場合 (2) 前項に定める本サービスの全部もしくは一部の中断によって 生じ たお客さまの損害について当社は一切責任を負わない
FAQ Please check the FAQ page before contacting us. 4Q -1 4A-1 4Q -2 4A-2 4Q -3 A-3 4Q -4 4A-4 4Q -5 4A-5 81 I forgot my email password. 4Q -6 For BlackBerry email account: 1. Press “Edit” for the BlackBerry email account. 2. Press “Forgot Password?” 3. Enter the answer for your secret question and press “OK”. Your password will be sent. For ISP email accounts: Contact your email service provider. Can spam email prevention be configured for an i-mode email address (@docomo.ne.
Index Expand your world with BlackBerry® New BlackBerry’ s services. Function names and terminology are listed in alphabetical order. A ・Auto BCC P.23,25,31,34,40,42 P.25,34,42 ・Auto Forward B P.11,12 ・BlackBerry ID ・BlackBerry Internet Ser vice user account P.11,15 (BIS user account) P.57 ・BlackBerry Virtual Preload Agreement ・BlackBerry email account P.11,24,32,41 P.84 ・BlackBerry ® Messenger P.13 ・BlackBerry membership terms P.
