Specifications
On BlackBerry 10 devices, certain apps, such as apps that display navigation information, slideshows, and videos, can
extend the security timeout. By default, these apps can reset the security timer to prevent the device from locking after the
period of user inactivity that you specify in the "Security Timeout" IT policy rule or specified in the Password Lock settings
on the device. If you want to prevent apps from doing this, set the "Application Security Timer Reset" IT policy rule to
Disallow. If the "Application Security Timer Reset" IT policy rule is set to Allow, users can still prevent apps from extending
the password lock time in the Device Password settings on the device.
Data wipe
To protect your organization’s data and user information on devices, you or a user can wipe data from devices as follows:
Device What you can wipe
BlackBerry Balance device (including BlackBerry
PlayBook tablet)
• Full device
• Work space
Work space only device
• Full device
Full device wipe
Devices delete all data in the device memory, including all data on the media card when any of the following events occur:
Event Device type Description
You send the “Delete all device data
and remove device” IT
administration command to a
device.
• BlackBerry Balance
• Work space only
You can use the BlackBerry Device Service to send
the "Delete all device data and remove device" IT
administration command to the device to delete all
data on the device.
If the BlackBerry Device Service can’t connect to
the device because it is off or not connected to a
network, the BlackBerry Device Service sends the
command after the device connects to a network.
For more information about sending this IT
administration command, see the BlackBerry
Device Service Advanced Administration Guide.
You send the “Delete only the
organization data and remove
device” IT administration command
to a device.
• Work space only
You can use the BlackBerry Device Service to send
the "Delete only the organization data and remove
device" IT administration command to the device
to delete all data on work space only devices.
Because these devices only have a work space, you
Security Technical Overview Protecting data
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