Specifications

• Roaming

• Voice dictation

• Voice control

For more information about these IT policy rules, see the BlackBerry Device Service Policy and Profile Reference Guide.

Controlling voice control

By default, users can use voice control commands on BlackBerry 10 devices. To prevent users from using voice control

commands for Email and Calendar apps on devices, set the "Voice Control" IT policy rule to Disallow for Email and

Calendar. To prevent users from using any voice commands on devices, set this rule to Disallow.

For more information, visit blackberry.com/go/kbhelp to read article KB33430.

Controlling software

By default, users can back up, restore, and update their device software.

Users can use BlackBerry Link to back up and restore apps and data on work space only devices. A user can restore data

to a device after a device software update or if an issue occurs and the information needs to be restored. A user can restore

data to the same device or transfer it to another device. Backed up data is encrypted and stored on the user's computer.

To prevent users from backing up and restoring device data, set the "Backup and Restore Device" IT policy rule to

Disallow. When you do this, the option to back up and restore data is disabled in BlackBerry Link.

Users can also update their device software by downloading BlackBerry 10 OS updates over the wireless network. Users

can download all software updates that Research In Motion or a wireless service provider makes available. To limit users to

downloading only security-related software updates over the wireless network that RIM or the wireless service provider

makes available, you can set the "Wireless Software Updates" IT policy rule to Allow Security Updates Only. To prevent

users from downloading any software updates over the wireless network, set the "Wireless Software Updates" to Disallow.

For more information about these IT policy rules, see the BlackBerry Device Service Policy and Profile Reference Guide.

Related information

Back up and restore, 101

Controlling wallpaper

You can apply a customized wallpaper image to the home screen on work space only devices. After you specify an image

file, the BlackBerry Device Service sends the wallpaper image to devices in the BlackBerry Enterprise Service 10 domain

and users cannot change their wallpaper to a different wallpaper image.

If you don't send a work space wallpaper image to a device, users can set a wallpaper image using the Wallpaper option on

devices. If users select images for wallpaper, devices save copies of the images in case they are deleted or the media cards

that they are stored on are removed from devices.

Wallpaper images that you send to devices are stored in a protected folder on devices that is separate from the folders that

store other wallpaper images and is removed if the devices are wiped.

For more information about sending wallpaper images to devices, see the BlackBerry Device Service Advanced

Administration Guide.

Security Technical Overview Securing work space only devices