Specifications

Controlling when BlackBerry PlayBook tablets delete

all data in the work space

To protect your organization's data on a BlackBerry PlayBook tablet, you can delete all work data from the tablet by wiping

the work space and all of its contents. All personal data remains on the device. For example, you can do this if a user no

longer works at your organization.

Users can remove the work space from their tablets using the delete option in the BlackBerry Balance settings on the

tablet.

To require that a tablet delete all data in the work space, you can use the BlackBerry Device Service to send the "Delete

only the organization data and remove device" IT administration command to the tablet. If the BlackBerry Device Service

cannot connect to the tablet because the tablet is turned off or not connected to a network, the BlackBerry Device Service

sends the command after the tablet connects to a network. A user can still use the tablet while the tablet deletes the data

in the work space. For more information about sending the "Delete only the organization data and remove device" IT

administration command to tablets, see the BlackBerry Device Service Advanced Administration Guide.

You can also use the "Wipe the Work Space without Connectivity" and "Maximum Password Attempts" IT policy rules to

require that a tablet deletes the work space under specific conditions.

You can set the "Wipe the Work Space without Network Connectivity" IT policy rule to the number of hours that must

elapse when a tablet does not connect to your organization's network before the tablet deletes all data in the work space.

You can use this rule to make the tablet delete the data in the work space if the tablet cannot receive updates or

commands from the BlackBerry Device Service.

You can set the "Maximum Password Attempts" IT policy rule to the number of times that a user can try an incorrect

password on a tablet before the tablet deletes all data in the work space.

The following table lists examples of the data that is removed when tablets delete all data from the work space:

Item Description

Work email messages

• Email messages that are sent to the user's work email account and email

messages that the user sends from the work email account

• Draft email messages that the user creates using their work email account

Attachments Attachments that are sent to the user's work email account and the

attachments that the user sends from the work email account

Calendar entries Calendar entries that the user creates using their work calendar

Contacts Contacts that the BlackBerry Device Service synchronizes with the user's work

email account

Browser cache Browser cache, Bookmarks, History, and Cookies.

Files Files that the user accessed and downloaded from your organization's network

Security Technical

Overview

Using BlackBerry Balance to secure BlackBerry PlayBook tablets in your organization’s environment

for work use