Specifications

Related information
Back up and restore, 101
Controlling how work and personal apps
connect to your organization's network
The BlackBerry Device Service controls how work apps and personal apps on BlackBerry Balance devices running
BlackBerry 10 connect to your organization's network. Work data traffic and personal data traffic are routed
independently, and you can use IT policy rules to control the type of connections that work data and personal data use to
connect to your organization's network. Apps that are in the work space on devices can access and connect only to your
organization's network and cannot connect to personal networks. By default, personal apps can access and connect to
personal networks and your organization's network.
Work apps and personal apps can access your organization's network using a number of communication methods. Based
on the settings of IT policy rules, certain interfaces are available to apps that are in the work space and the personal space
on devices. Those interfaces are prioritized and apps usually use the default route for the space that they are located in.
The "Network Access Control for Work Apps" and "Work Data Uses Only Work Network" IT policy rules control what
interfaces are available to apps that are in the work space. The "Network Access Control for Work Apps" IT policy rule
controls whether work apps on a device must connect to your organization’s network through the BlackBerry Device
Service. The "Work Data Uses Only Work Network" IT policy rule controls whether a device must route work traffic through
a work VPN or work Wi-Fi connection and cannot go through the BlackBerry Infrastructure.
The "Network Access Control for Work Apps" IT policy rule controls what interfaces are available to work apps. If the
"Network Access Control for Work Apps" IT policy rule is set to No, work apps attempt to connect to your organization's
network using the following communication methods, in order:
1. Work VPN profiles over a Wi-Fi network
2. Work VPN profiles over a mobile network
3. Work Wi-Fi profiles
4. BlackBerry Infrastructure over a Wi-Fi network
5. BlackBerry Infrastructure over a mobile network
However if the "Work Data Uses Only Work Network" IT policy rule is set to Yes, the #4 and #5 communication methods
above are not available.
Security Technical
Overview
Using BlackBerry Balance to secure BlackBerry 10 devices in your organization’s environment for work
use and personal use
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