Specifications
Related information
Transferring work data from devices using Bluetooth, 55
Managing how apps open links in the work and personal spaces on
devices
In general, work apps can open only other work apps and personal apps can open only other personal apps on BlackBerry
Balance devices running BlackBerry 10. For example, if users click on links in personal email messages, the browser in the
personal space will open. There are a few cases where work apps will open apps that are classified as personal apps, such
as Phone, BBM, or SMS. In these cases, devices have restrictions in place to protect against data leakage and to ensure
that only the minimum amount of data required to initiate the personal apps is passed between the work apps and the
personal apps.
By default, users can use the browser in the personal space to open links in both personal and work email messages. Links
in work email messages will open in the browser in the personal space and devices display a message that provides users
with the option to open the link in the browser in the work space instead.
Your organization may require that intranet links be opened in the browser in the work space. If you want to prevent users
from using the browser in the personal space to open links in work email messages, you can set the "Open Links in Work
Email Messages in the Personal Browser" IT policy rule to Disallow and links in work email messages will always open the
browser in the work space.
Managing work apps using the BlackBerry World for Work storefront
After BlackBerry 10 devices are activated on the BlackBerry Device Service using the BlackBerry Balance option, devices
have two separate BlackBerry World storefront clients: BlackBerry World located in the personal space and BlackBerry
World for Work located in the work space.
BlackBerry World for Work contains a Company Apps tab and a Public Apps tab. The Company Apps tab provides a list of
apps that are hosted by your organization and that you have specified as optional apps. The Public Apps tab provides a list
of apps that are available from the public BlackBerry World storefront that you have specified as optional apps.
Users can install only apps that are hosted by your organization that you deploy using the BlackBerry Device Service and
public BlackBerry World apps that you specify as optional apps in the work space on devices. Users cannot choose to
install apps that have not been approved by your organization in the work space on devices. All apps that users download
from the public BlackBerry World are installed in the personal space on devices.
If any of the apps that you specify as optional apps that users can install in the work space do not meet specific criteria for
devices (for example, service provider, country, or device version), the apps will not appear in the BlackBerry World for
Work storefront on those devices.
Devices classify Android apps as personal apps and you cannot specify Android apps as optional apps that users can install
in the work space.
For more information about specifying apps in the BlackBerry World for Work storefront on devices in your organization,
see the BlackBerry Device Service Advanced Administration Guide.
Related information
Managing app availability on devices, 83
BlackBerry World for Work, 78
Security Technical
Overview
Using BlackBerry Balance to secure BlackBerry 10 devices in your organization’s environment for work
use and personal use
54