Specifications

When users are in the work space on devices, they see the work space wallpaper. If you do not send a work space
wallpaper image to devices, users can still set a different wallpaper image for the work space using the Wallpaper option in
the Display settings, from the work space on devices. If a user selects images, such as pictures, as their work space
wallpaper, the device saves a copy of the image in case it is deleted or the media card that it is stored on is removed from
the device. Users can set the personal space wallpaper using the Wallpaper option in the Display settings on devices, from
the personal space on devices.
The work space wallpaper that you send to devices is stored in a protected folder on devices that is separate from the
folders that store other wallpaper images and is removed if the work space is removed.
For more information about sending work space wallpaper to devices, see the BlackBerry Device Service Advanced
Administration Guide.
Controlling app access to work and personal content on devices
Files and data are stored in either the work space or personal space on BlackBerry Balance devices running BlackBerry 10
OS. Devices do not permit users to move files from the personal space to the work space or from the work space to the
personal space. Devices do not permit users to cut, copy, or paste text from work space apps to personal space apps.
Devices do permit users to cut, copy, or paste text from personal space apps to work space apps. Devices store data that
users copy from work space apps in the work space only and data that users copy from personal space apps in the personal
space only. Apps that are available in the work and personal spaces in a unified view can attach personal files to the work
portion of the app. For example, users can attach personal files to work email messages. Devices use read-only versions of
these files and do not transfer or copy those files from the personal file system to the work file system.
By default, work apps can access shared files that are located in the personal space if a user permits it. When a user
installs a work app, the device displays a message that provides the user with the option to allow or deny the app’s request
to access shared files. If you want to prevent work apps from accessing shared personal files, set the "Work App Access to
Shared Files in the Personal Space" IT policy rule to Disallow. This will prevent work apps from accessing shared personal
files regardless of the user settings on the device and users cannot attach personal files to messages sent from a work
account.
By default, all apps in the personal space can access required data for work contacts.
You can change IT policy rule settings to:
• Prevent all personal apps from accessing data for work contacts all the time by setting the "Personal Apps Access to
Work Contacts" IT policy rule to None
• Allow only the following personal apps developed by RIM to access data for work contacts by setting the "Personal Apps
Access to Work Contacts" IT policy rule to Only RIM Applications: Phone, BlackBerry Messenger (including BBM Video
and BBM Voice), Text Messages, Smart Tags, visual voice mail, and voice dialing.
Managing sharing of work and personal files using the Share option on
devices
BlackBerry Balance devices running BlackBerry 10 allow users to share personal files with work apps using the Share
option. If users want to share personal files with work apps, the work space must be unlocked.
Users can share work files only with work apps using the Share option.
You can prevent users from sharing work content using Bluetooth or NFC by setting the "Transfer Work Files Using
Bluetooth OPP" IT policy rule to Disallow.
Security Technical
Overview
Using BlackBerry Balance to secure BlackBerry 10 devices in your organization’s environment for work
use and personal use
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