Specifications

Resolving IT policy conflicts
If you add a user account to multiple groups, multiple IT policies can be added to the user account. You can control how
the BlackBerry Device Service applies the correct IT policies and IT policy rules to the user account.
The BlackBerry Device Service applies the IT policy that you assign directly to the user account first.
If you do not assign an IT policy directly to the user account, the BlackBerry Device Service applies the IT policies that you
assign to the group using one of the following methods:
Method Description
Apply one IT policy to a user account You can configure the BlackBerry Device Service to apply only one IT policy to a
user account. If you select this method to resolve IT policy conflicts, the
BlackBerry Device Service applies the IT policy with the highest ranking in the
BlackBerry Administration Service.
Apply multiple IT policies to a user
account
You can configure the BlackBerry Device Service to apply multiple IT policies to
a user account. If you select this method to resolve IT policy conflicts, the
BlackBerry Device Service combines the IT policies into one IT policy and
applies it to the user account.
A conflict occurs when you change an IT policy rule from the default value to
different values in different IT policies. If there is a conflict between IT policy
rules in different IT policies, the BlackBerry Device Service uses the IT policy
rule from the IT policy with the highest ranking in the BlackBerry Administration
Service.
Security Technical Overview Using IT policies to manage BlackBerry Device Service security
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