User guide

Process flow: Restoring cryptographic services data using the BlackBerry Desktop Manager
or BlackBerry Application Web Loader
1. After the update process completes, the BlackBerry® Desktop Manager or BlackBerry Application Web Loader determines
that cryptographic services data must be restored to the BlackBerry device. The BlackBerry Desktop Manager or BlackBerry
Application Web Loader sends a BlackBerry device a command to restore the cryptographic services data.
2. The BlackBerry device performs the following actions:
a. retrieves the BlackBerry services key and verifies that the BlackBerry services key was not used previously
b. decrypts the BlackBerry services key if you or a user turn on content protection
3. The BlackBerry Desktop Manager restores the encrypted cryptographic services data to the BlackBerry device.
4. The BlackBerry device performs the following actions:
a. decrypts the encrypted cryptographic services data using the BlackBerry services key
b. restores the decrypted cryptographic data
c. deletes the BlackBerry services key from the NV store
Security Technical Overview
Updating the BlackBerry Device Software from an update web site
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