User guide
9. The BlackBerry Enterprise Server sends the certificate chain to the BlackBerry device.
10. The BlackBerry MDS Connection Service sends a status update to the BlackBerry device and sends the certification request
to the certification authority that is associated with the profile ID.
11. The certification authority performs the following actions:
a. waits for the certification authority administrator to approve the certificate request
b. after the certification authority administrator approves the certificate request, issues the certificate, and sends the
certificate to the user in an email message
12. The BlackBerry MDS Connection Service performs the following actions:
a. polls the user's mailbox on the messaging server, at specified intervals, for the certificate
b. sends the certificate to the BlackBerry Enterprise Server after the BlackBerry MDS Connection Service retrieves the
certificate
13. The BlackBerry Enterprise Server performs the following actions:
a. verifies the certificate by checking whether the public key matches the public key that is stored in the BlackBerry
Configuration Database
b. sends the certificate to the BlackBerry device over the wireless network
14. The BlackBerry device adds the certificate and private key to the key store.
Process flow: Enrolling a certificate using an RSA certification authority
After a BlackBerry® device receives an IT policy that includes a certification authority profile, the enrollment process can start
automatically or you can instruct a user to start it.
1. The CA Profile Manager on the BlackBerry device generates the key pair for the certificate.
2. The BlackBerry device requests the user's distinguished name from the BlackBerry® Enterprise Server.
3. The BlackBerry Enterprise Server retrieves the user's distinguished name from the messaging server and sends the
distinguished name to the BlackBerry device.
4. The BlackBerry device encrypts the key pair, and stores the key pair, distinguished name, and profile ID for the certification
authority in the persistent store in flash memory.
5. The CA Profile Manager creates the PKCS #10 certificate request and signs it with the private key.
6. The BlackBerry device sends the certificate request and the name of the certification authority profile to the BlackBerry
MDS Connection Service.
7. The BlackBerry MDS Connection Service performs one of the following actions:
• sends the certificate chain to the BlackBerry Enterprise Server if the certificate chain is in the BlackBerry MDS
Connection Service cache
• retrieves the certificate chain from the certification authority and sends it to the BlackBerry Enterprise Server if the
certificate chain is not in the BlackBerry MDS Connection Service cache
Security Technical Overview
Process flow: Enrolling a certificate using an RSA certification authority
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