Installation guide

2. Click the instance that you upgraded.
3. Click Edit instance.
4. In the Distiller section, in the Allowed column, turn on the attachment distillers that you want the BlackBerry
Attachment Service to support.
5. If required, in the Distiller section, in the Attachment size (KB) column, change the attachment size, in KB, for the
new attachments.
6. Click Save.
Assigning an IT policy to a group
After you complete the upgrade process, you can assign an IT policy to a group. When you assign an IT policy to a group,
the BlackBerry Enterprise Server can assign the IT policy to each user account in the group. However, if an IT policy is
already assigned to a user account in a group, the BlackBerry Enterprise Server sends the IT policy that is assigned to the
user account to the
BlackBerry device. To use the IT policy that is assigned to the group, you must remove the IT policy that
is assigned to the user account.
Remove an IT policy from a user account
Before you begin: Assign an IT policy to a group that includes the user account.
1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.
2. Click Manage users.
3. Search for the user account.
4. Click the user account.
5. On the Policies tab, click Edit user.
6. In the drop-down list, click the blank option (the first entry in the drop-down list) to remove the IT policy.
7. Click Save all.
After you finish: Resend the IT policy to the user account.
Upgrade Guide Postupgrade tasks
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