Installation guide

populates the BlackBerry Configuration Database if you did not create the BlackBerry Configuration Database previously

using the SQL scripts. You must install the BlackBerry Administration Service if you create a BlackBerry Configuration

Database and you must also either install or upgrade the BlackBerry Administration Service on the computer that you

perform the BlackBerry Enterprise Server installation process on in the BlackBerry Enterprise Server domain first.

Before you begin:

Document the existing software configurations before you start the upgrade process so that you can create the software

configurations again after the upgrade process is complete. For more information, see the BlackBerry Enterprise Server

Administration Guide.

1. Log in to the computer using the Windows account that you want the BlackBerry Enterprise Server services to run on.

2. In the BlackBerry Enterprise Server installation files, double-click setup.exe.

3. In the Setup type dialog box, select Create a BlackBerry Configuration Database.

4. In the Setup options dialog box, consider the following information:

• You can select or remove BlackBerry Enterprise Server components from the Additional Components list.

• To install the BlackBerry Administration Service only during the first installation, click Remote component. In the

Additional components list, expand BlackBerry administration. Click BlackBerry Adminstration Service.

5. If the setup application prompts you to restart the computer, click Yes.

6. Log in to the computer using the same account that you used in step 1.

7. In the Database information dialog box, perform the following actions:

a. Specify the names of the database server and BlackBerry Configuration Database that the BlackBerry

Enterprise Server uses.

b. If you configured the database server to use static ports, select the Static option. If the static port number is not

1433, in the Port field, type the port number.

8. In the Database mirroring options dialog box, if you want to configure database mirroring, select the Add support for

database mirroring check box and type the name of the database server that hosts the mirror database in the Name

of the mirror database server field. The setup application does not create the BlackBerry Configuration Database on

the mirror

Microsoft SQL Server; it adds a registry key to the computer that includes the name of the mirror Microsoft

SQL Server.

9. In the CAL and SRP information dialog box, type the new SRP credentials.

10. In the MAPI Settings dialog box, perform the following actions:

a. In the Microsoft Exchange server field, type the name of the Microsoft Exchange server.

b. In the Mailbox field, type the name of the administrator that has the appropriate permissions.

c. Click Check Name.

d. Click OK.

11. In the Administration settings dialog box, perform the following actions:

Upgrade Guide Upgrading the BlackBerry Enterprise Server using the cutover upgrade process and creating a BlackBerry

Configuration Database