Installation guide

Upgrading the BlackBerry

Enterprise Server using the

cutover upgrade process and

creating a BlackBerry

Configuration Database

Using the cutover upgrade process, you can install the BlackBerry Enterprise Server on a new computer and move user

accounts and server information from the previous BlackBerry Enterprise Server to the new one.

You can use the cutover upgrade process to create a new BlackBerry Configuration Database and BlackBerry Enterprise

Server domain. If you create a new BlackBerry Configuration Database, you require SRP credentials for the new BlackBerry

Enterprise Server. You can move user accounts from the previous BlackBerry Configuration Database to the new

BlackBerry Configuration Database using the BlackBerry Enterprise Transporter.

When you use the cutover upgrade process, all BlackBerry devices receive new IT policies. BlackBerry devices that are

running BlackBerry Device Software version 4.1 or later receive new service books and wireless data synchronization

occurs.

Advantages of this upgrade process include:

• You can move user accounts back to the previous BlackBerry Enterprise Server if you experience any issues with the

new one.

• You can upgrade server hardware.

• Users experience minimal service interruptions because user accounts remain active on the previous BlackBerry

Enterprise Server until you start the new one.

Disadvantages of this upgrade process include:

• You require an extra computer.

• The BlackBerry Enterprise Server sends new service books to all of the BlackBerry devices that are capable of

synchronizing data over the wireless network.

Upgrade Guide Upgrading the BlackBerry Enterprise Server using the cutover upgrade process and creating a BlackBerry

Configuration Database