Installation guide

BlackBerry Administration Service instance in the BlackBerry Enterprise Server domain, you must create a DNS
entry for the pool name that is not the name of a computer and is mapped to the IP address of each BlackBerry
Administration Service instance.
b. In the New password and Confirm password fields, type the password for the SSL certificate that the
BlackBerry Administration Service uses to authenticate with browsers. You must use the same password for
every BlackBerry Administration Service instance in the BlackBerry Enterprise Server domain.
12. In the Microsoft Active Directory settings dialog box, in the User password field, type the password for the Microsoft
Active Directory account that the BlackBerry Enterprise Server uses to authenticate with Microsoft Active Directory
(for example, BESAdmin). If you want to specify a different username and Windows domain, you must make sure that
the Windows domain belongs to the same Microsoft Active Directory forest as the Microsoft Exchange organization.
13. In the Advanced administration settings dialog box, perform one of the following actions:
• If you select Use Windows authentication, you can choose to use the Microsoft Active Directory account that you
used in the previous step, or you can specify login information for a
Microsoft Active Directory administrator.
• If you select Use BlackBerry Administration Service authentication, type and confirm a password for the
BlackBerry Administration Service administrator account. Consider using the minimum rules for password
complexity when you create the password for the administrator account. The password should be at least 8
characters in length and contain at least one number, letter, and special character, and should not contain
dictionary words.
You use the login information that you specify to log in to the BlackBerry Administration Service for the first time.
14. If you specified the SRP credentials of an existing BlackBerry Enterprise Server in the BlackBerry Enterprise Server
domain, do not start the BlackBerry Enterprise Server services.
15. In the Console addresses dialog box, copy the web addresses for the BlackBerry Enterprise Server components and
paste them into a document for future reference. You can use the web addresses to log in to the BlackBerry
Enterprise Server components that you installed.
Specifying a name for the BlackBerry Administration
Service pool during the installation process
During the installation process, the setup application prompts you to specify the name of the BlackBerry Administration
Service pool.
The BlackBerry Administration Service instances use the pool name for interprocess communication and when you
configure BlackBerry Administration Service high availability using DNS round robin. You must specify a valid DNS host
name during the installation process, even if you do not configure
BlackBerry Administration Service high availability using
DNS round robin.
The setup application uses the FQDN of the computer that you install the first BlackBerry Administration Service instance
on as the default value for the pool name. If you keep the default value and configure BlackBerry Administration Service
high availability using DNS round robin at a later time, you must use the BlackBerry Configuration Panel to change the pool
name to the host name for the pool.
Upgrade Guide Upgrading the BlackBerry Enterprise Server using the cutover upgrade process and upgrading the existing
BlackBerry Configuration Database
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