Installation guide

• Document the existing software configurations before you start the upgrade process so that you can create the software
configurations again after the upgrade process is complete. For more information, see the BlackBerry Enterprise Server
Administration Guide.
• If you configured database mirroring for the BlackBerry Configuration Database, you must verify that the principal
database is available before you upgrade the BlackBerry Enterprise Server.
1. Log in to the computer using the Windows account that you want the BlackBerry Enterprise Server services to run on.
2. In the BlackBerry Enterprise Server installation files, double-click setup.exe.
3. In the Setup type dialog box, select Use an existing BlackBerry Configuration Database.
4. In the Database information dialog box, perform the following actions:
a. Verify the names of the database server and BlackBerry Configuration Database that the BlackBerry Enterprise
Server uses.
b. If you configured the database server to use static ports, select the Static option. If the static port number is not
1433, in the Port field, type the port number.
5. In the Database mirroring options dialog box, if you want to configure database mirroring, select the Add support for
database mirroring check box and type the name of the database server that hosts the mirror database in the Name
of the mirror database server field. The setup application does not create the BlackBerry Configuration Database on
the mirror
Microsoft SQL Server; it adds a registry key to the computer that includes the name of the mirror Microsoft
SQL Server.
6. In the MAPI Settings dialog box, perform the following actions:
a. In the Microsoft Exchange server field, type the name of the Microsoft Exchange server.
b. In the Mailbox field, type the name of the administrator that has the appropriate permissions.
c. Click Check Name.
d. Click OK.
7. In the Setup options dialog box, consider the following information:
• For the first upgrade in a BlackBerry Enterprise Server domain and to install the BlackBerry Administration
Service, select BlackBerry Administration Service under Additional Components.
• To install the BlackBerry Administration Service by itself, select Remote component and BlackBerry
Administration Service.
8. If the setup application prompts you to restart the computer, click Yes.
9. Log in to the computer using the same account that you used in step 1.
10. In the CAL and SRP Information dialog box, type the SRP credentials that the BlackBerry Enterprise Server that you
are replacing uses.
11. In the Administration settings dialog box, perform the following actions:
a. In the Pool name field, type an FQDN that the setup application can use to create the BlackBerry
Administration Service web address. If you install only one BlackBerry Administration Service instance in the
BlackBerry Enterprise Server domain, you can accept the default pool name. If you install more than one
Upgrade Guide Upgrading the BlackBerry Enterprise Server using the cutover upgrade process and upgrading the existing
BlackBerry Configuration Database
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