Installation guide

1. Upgrade the standby BlackBerry Enterprise Server using the in-place upgrade process. During the upgrade process,
do not verify the SRP credentials or start the BlackBerry Enterprise Server services so that you do not deactivate the
SRP credentials.
2. Stop BlackBerry Enterprise Server so that you can start a manual failover process.
3. Start the latest BlackBerry Enterprise Server version so that it becomes the primary instance.
4. Verify that users can send and receive messages on their BlackBerry devices.
5. Upgrade the earlier BlackBerry Enterprise Server version using the in-place upgrade process. During the upgrade
process, specify that this BlackBerry Enterprise Server instance is a standby BlackBerry Enterprise Server, and
associate it with the BlackBerry Enterprise Server instance that you upgraded in step 1.
6. Using the BlackBerry Administration Service, fail over to the BlackBerry Enterprise Server manually that you want to
use as the primary instance.
7. Configure the automatic failover feature.
After you finish: For more information, see the BlackBerry Enterprise Server Installation Guide and the BlackBerry
Enterprise Server Administration Guide.
Upgrade Guide Upgrading the BlackBerry Enterprise Server software by using the in-place upgrade process
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