Installation guide

the mirror Microsoft SQL Server; it adds a registry key to the computer that includes the name of the mirror Microsoft
SQL Server.
6. In the MAPI Settings dialog box, perform the following actions:
a. In the Microsoft Exchange server field, type the name of the Microsoft Exchange server.
b. In the Mailbox field, type the name of the administrator that has the appropriate permissions.
c. Click Check Name.
d. Click OK.
7. In the Setup options dialog box, for the first upgrade in the BlackBerry Enterprise Server domain and to install the
BlackBerry Administration Service, under Additional Components, select BlackBerry Administration Service. If you
do not want to install the BlackBerry Administration Service, you must perform the first upgrade in the BlackBerry
Enterprise Server domain on a computer that the BlackBerry Administration Service is already installed on.
8. If the setup application prompts you to restart the computer, click Yes.
9. Log in to the computer using the same account that you used in step 1.
10. If you upgrade from the BlackBerry Collaboration Service for use with Windows Messenger, in the Instant messaging
settings dialog box, type the Microsoft Office Communicator Web Access server address.
11. In the Administration settings dialog box, perform the following actions:
a. In the Pool name field, type an FQDN that the setup application can use to create the BlackBerry
Administration Service web address. If you install only one BlackBerry Administration Service instance in the
BlackBerry Enterprise Server domain, you can accept the default pool name. If you install more than one
BlackBerry Administration Service instance in the BlackBerry Enterprise Server domain, you must create a DNS
entry for the pool name that is not the name of a computer and is mapped to the IP address of each
BlackBerry
Administration Service instance.
b. In the New password and Confirm password fields, type the password for the SSL certificate that the
BlackBerry Administration Service uses to authenticate with browsers. You must use the same password for
every
BlackBerry Administration Service instance in the BlackBerry Enterprise Server domain.
12. In the Microsoft Active Directory settings dialog box, in the User password field, type the password for the Microsoft
Active Directory account that the BlackBerry Enterprise Server uses to authenticate with Microsoft Active Directory
(for example, BESAdmin). If you want to specify a different username and Windows domain, you must make sure that
the Windows domain belongs to the same Microsoft Active Directory forest as the Microsoft Exchange organization.
13. In the Advanced administration settings dialog box, perform one of the following actions:
• If you select Use Windows authentication, you can choose to use the Microsoft Active Directory account that you
used in the previous step, or you can specify login information for a Microsoft Active Directory administrator.
• If you select Use BlackBerry Administration Service authentication, type and confirm a password for the
BlackBerry Administration Service administrator account. Consider using the minimum rules for password
complexity when you create the password for the administrator account. The password should be at least 8
characters in length and contain at least one number, letter, and special character, and should not contain
dictionary words.
You use the login information that you specify to log in to the BlackBerry Administration Service for the first time.
Upgrade Guide Upgrading the BlackBerry Enterprise Server software by using the in-place upgrade process
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