Installation guide

Upgrade the BlackBerry Enterprise Server

software by overwriting the existing version

and retaining the existing BlackBerry

Configuration Database

The in-place upgrade process requires that you restart the computer. During the BlackBerry Enterprise Server installation

process, you must restart the computer.

Before you begin:

• If your organization uses the tools available in the BlackBerry Enterprise Server Resource Kit to manage the BlackBerry

Enterprise Server, download and install versions of the tools that match the version of the upgraded BlackBerry

Enterprise Server. For more information about the BlackBerry Enterprise Server Resource Kit, visit

www.blackberry.com/go/serverdocs to read the documentation for the BlackBerry Enterprise Server Resource Kit.

• If a remote Microsoft SQL Server hosts the BlackBerry Configuration Database, upgrade the BlackBerry database

notification system.

• Document the existing software configurations before you start the upgrade process so that you can create the software

configurations again after the upgrade process is complete. For more information, see the BlackBerry Enterprise Server

Administration Guide.

• If you configured database mirroring for the BlackBerry Configuration Database, you must verify that the principal

database is available before you upgrade the BlackBerry Enterprise Server.

1. Log in to the computer using the Windows account that the BlackBerry Enterprise Server services run on.

2. In the BlackBerry Enterprise Server installation files, double-click setup.exe.

3. In the Setup type dialog box, select Use an existing BlackBerry Configuration Database.

4. In the Database information dialog box, perform the following actions:

a. Verify the names of the database server and BlackBerry Configuration Database that the BlackBerry Enterprise

Server uses.

b. If you configured the database server to use static ports, select the Static option. If the static port number is not

1433, in the Port field, type the port number.

5. In the Database mirroring options dialog box, if you want to configure database mirroring, select the Add support for

database mirroring

check box and type the name of the database server that hosts the mirror database in the Name

of the mirror database server field. The setup application does not create the BlackBerry Configuration Database on

Upgrade Guide Upgrading the BlackBerry Enterprise Server software by using the in-place upgrade process