Installation guide

5.0 SP1 and later, the setup application installs the BlackBerry Administration API automatically when the setup
application installs the BlackBerry Administration Service.
• Close all BlackBerry Manager instances in the BlackBerry Enterprise Server domain and do not open the instances
again. If you run the BlackBerry Manager with BlackBerry Enterprise Server 5.0 and later, you might experience issues
with the BlackBerry Configuration Database.
• Back up the BlackBerry Enterprise Server databases.
• If you configured database replication for the BlackBerry Configuration Database, turn database replication off during
the upgrade process to avoid possible errors.
• If you installed the BlackBerry database notification system on a remote Microsoft SQL Server, upgrade the BlackBerry
database notification system manually.
• If you configured the BlackBerry Administration Service instances in a pool to communicate across network subnets
using TCP, you must configure the instances again in the BlackBerry Administration Service after you complete the
upgrade process.
• Verify that the Windows account that you use to upgrade the BlackBerry Enterprise Server software is the same
account that you used to install the BlackBerry Enterprise Server software.
• If you install the BlackBerry Administration Service, verify that a WAN bridge does not separate the computers that host
the BlackBerry Administration Service and BlackBerry Configuration Database.
• If you perform the upgrade on a computer that has more than one NIC, verify that the production NIC is first in the bind
order in Windows network settings.
• If you want to install Microsoft SQL Server 2008 R2 Express Edition on a computer that does not host any BlackBerry
Enterprise Server components, you can navigate to the Tools folder in the BlackBerry Enterprise Server installation files
and run Sqlexpr.exe.
Performing a test upgrade of the BlackBerry
Configuration Database
If you want to make sure that you can upgrade the BlackBerry Configuration Database in your organization's environment
without any issues or if you want to find out how long it takes to upgrade the BlackBerry Configuration Database, you can
perform a test upgrade of the BlackBerry Configuration Database.
When you perform a test upgrade of the BlackBerry Configuration Database, you back up the BlackBerry Configuration
Database, restore the backup version of the BlackBerry Configuration Database to a database server that does not host the
BlackBerry Configuration Database, and then run the CreateDB executable.
Upgrade Guide Preupgrade tasks
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