Installation guide

Specifying a name for the BlackBerry Administration Service pool during the installation process................................. 62
Upgrade the BlackBerry Enterprise Server instances that you configured for disaster recovery............................................62
7 Upgrading the BlackBerry Enterprise Server using the cutover upgrade process and upgrading
the existing BlackBerry Configuration Database.............................................................................. 64
Upgrade a BlackBerry Configuration Database...................................................................................................................65
BESMgmt.cfg properties............................................................................................................................................. 65
Install the BlackBerry Enterprise Server on a new computer and upgrade the existing BlackBerry Configuration
Database
.......................................................................................................................................................................... 66
Specifying a name for the BlackBerry Administration Service pool during the installation process................................. 68
Move user accounts to a new BlackBerry Enterprise Server using the BlackBerry Administration Service.............................69
Prevent the previous BlackBerry Enterprise Server from connecting to the BlackBerry Infrastructure.................................. 70
Start the new BlackBerry Enterprise Server ........................................................................................................................70
8 Upgrading the BlackBerry Enterprise Server using the cutover upgrade process and creating a
BlackBerry Configuration Database ................................................................................................71
Create a BlackBerry Configuration Database...................................................................................................................... 72
BESMgmt.cfg properties............................................................................................................................................. 72
Install the BlackBerry Enterprise Server on a new computer and create a BlackBerry Configuration Database..................... 73
Specifying a name for the BlackBerry Administration Service pool during the installation process................................. 75
9 Upgrading the BlackBerry Enterprise Server software in phases...................................................... 77
Upgrade multiple BlackBerry Enterprise Server instances in phases ...................................................................................78
Upgrade a standalone BlackBerry Router...........................................................................................................................79
Test the connection from the BlackBerry Router to the BlackBerry Infrastructure.........................................................79
10
Postupgrade tasks..........................................................................................................................80
Resend the database mirroring parameters to BlackBerry Enterprise Server components................................................... 80
Restore the BlackBerry MDS Connection Service configuration files....................................................................................81
Upgrade the BlackBerry database notification system........................................................................................................ 81
Best practice: Running the BlackBerry Enterprise Server....................................................................................................82
Configuring support for Unicode languages........................................................................................................................ 83
Configure support for Unicode languages.................................................................................................................... 83
Change the character encoding that the BlackBerry Enterprise Server uses to send Unicode messages........................84
Configure the BlackBerry Enterprise Server to use only UTF-8 to send Unicode messages............................................85
Configure support for Unicode text in calendars on BlackBerry devices in a Microsoft Exchange environment...............85
Configuring the BlackBerry Enterprise Server to use Microsoft Exchange Web Services....................................................... 86
Prerequisites: Configuring the BlackBerry Enterprise Server to use Microsoft Exchange Web Services.......................... 87
Configure the BlackBerry Enterprise Server to use Microsoft Exchange Web Services................................................... 87
Manage the BlackBerry Enterprise Server performance in a Microsoft Exchange 2010 environment....................................88
Configure a Hosted BlackBerry services environment for use with Microsoft Exchange 2010 SP1 Multi-Tenant
Deployment.......................................................................................................................................................................89
Configure the BlackBerry Administration Service instances in a pool to communicate across network subnets ....................89
Log in to the BlackBerry Administration Service for the first time.........................................................................................90