Installation guide

Permit meeting requests from outside of your organization when using Microsoft Exchange Web Services for
Microsoft Exchange 2010............................................................................................................................................35
Configuring a Microsoft Exchange 2007 messaging environment........................................................................................ 35
Create a Windows account that has a Microsoft Exchange 2007 mailbox ..................................................................... 35
Configure Microsoft Exchange 2007 permissions for the Windows account ..................................................................36
Permit users to send email messages in a Microsoft Exchange environment................................................................. 36
Permit meeting requests from outside of your organization when using Microsoft Exchange Web Services for
Microsoft Exchange 2007............................................................................................................................................37
Configuring a Microsoft Exchange 2003 messaging environment........................................................................................ 38
Create a Windows account that has a Microsoft Exchange 2003 mailbox ..................................................................... 38
Configure Microsoft Exchange 2003 permissions for the Windows account...................................................................38
Permit users to send email messages in a Microsoft Exchange environment................................................................. 39
Configure permissions for the Windows account................................................................................................................. 40
Prevent the Microsoft Exchange known issues for wireless calendar synchronization...........................................................41
Verify if the Windows account can access a user account in Microsoft Exchange................................................................. 41
Configuring connections for the BlackBerry Enterprise Server database..............................................................................42
Specifying permissions when you connect to the BlackBerry Configuration Database using Windows
authentication or Microsoft SQL Server authentication.................................................................................................42
Specifying permissions for the Windows account or Microsoft SQL Server account........................................................43
Assign permissions to the Windows account or Microsoft SQL Server account.............................................................. 43
Resolving IT policy and application control policy conflicts in a mixed version environment .................................................44
Resolve IT policy and application control policy conflicts in a mixed version environment .............................................44
Backing up the BlackBerry Enterprise Server databases..................................................................................................... 45
Back up the BlackBerry Enterprise Server databases...................................................................................................45
Removing the BlackBerry MDS Integration Service............................................................................................................. 46
Run the CreateDB executable to remove the BlackBerry MDS Integration Service........................................................ 47
Upgrade implications for VoIP profiles................................................................................................................................ 48
Delete a VoIP profile....................................................................................................................................................49
Install the SNMP service for monitoring by a monitoring application.................................................................................... 49
Creating a BlackBerry Administration Service pool that includes the BlackBerry Web Desktop Manager using DNS
round robin
....................................................................................................................................................................... 50
Create the DNS record for a BlackBerry Administration Service instance.............................................................................51
Preparing the computer that hosts the BlackBerry Collaboration Service for use with Microsoft Office Communications
Server 2007 R2
..................................................................................................................................................................52
Preparing the computer that hosts the BlackBerry Collaboration Service for use with Microsoft Lync Server 2010................53
Applications that are installed with the BlackBerry Enterprise Server components...............................................................54
Prerequisites: Upgrading the BlackBerry Enterprise Server software................................................................................... 55
Performing a test upgrade of the BlackBerry Configuration Database..................................................................................56
Perform a test upgrade of the BlackBerry Configuration Database................................................................................57
6
Upgrading the BlackBerry Enterprise Server software by using the in-place upgrade process...........59
Upgrade the BlackBerry Enterprise Server software by overwriting the existing version and retaining the existing
BlackBerry Configuration Database ...................................................................................................................................60