Installation guide

ManualsBrandsBlackberry ManualsCell PhoneENTERPRISE SERVER FOR MICROSOFT EXCHANGE - -

Contents

1 Overview: BlackBerry Enterprise Server.............................................................................................7

2 Planning a BlackBerry Enterprise Server........................................................................................... 8

Supported BlackBerry Enterprise Server versions that you can upgrade ............................................................................... 8

Replacing the BlackBerry Manager with the BlackBerry Administration Service ....................................................................9

Removing the BlackBerry Monitoring Service....................................................................................................................... 9

Upgrade implications for the BlackBerry Configuration Database........................................................................................10

Synchronizing data over the wireless network automatically................................................................................................10

Corrective calendar synchronization...................................................................................................................................10

Upgrade application for BlackBerry Enterprise Server.........................................................................................................11

Upgrading the BlackBerry Enterprise Server if your organization's environment includes BlackBerry Mobile Voice

System 4.6.........................................................................................................................................................................11

3 Hardware requirements: BlackBerry Enterprise Server....................................................................13

4 System requirements......................................................................................................................15

System requirements: BlackBerry Enterprise Server........................................................................................................... 15

System requirements: BlackBerry Administration Service and BlackBerry Web Desktop Manager.......................................16

System requirements: BlackBerry Enterprise Server databases...........................................................................................17

System requirements: BlackBerry Attachment Service .......................................................................................................19

System requirements: BlackBerry Collaboration Service..................................................................................................... 20

System requirements: BlackBerry MDS Connection Service................................................................................................23

System requirements: BlackBerry Router .......................................................................................................................... 24

System requirements for your organization's environment.................................................................................................. 24

System requirements: Computers for BlackBerry Web Desktop Manager and BlackBerry Administration Service users....... 25

System requirements: Messaging server.............................................................................................................................27

System requirements: Firewall........................................................................................................................................... 27

System requirements: Instant messaging server................................................................................................................. 28

Supported features and environments................................................................................................................................28

Unsupported environments................................................................................................................................................29

Preupgrade tasks........................................................................................................................... 31

Configuring a Microsoft Exchange 2010 messaging environment........................................................................................ 31

Create a Windows account that has a Microsoft Exchange 2010 mailbox ..................................................................... 31

Configure Microsoft Exchange 2010 permissions for the Windows account ..................................................................32

Increase the maximum number of connections to the Address Book service in Microsoft Exchange 2010..................... 32

Turn off client throttling in Microsoft Exchange 2010....................................................................................................33

Configure a management role and scope for Microsoft Exchange Web Services............................................................33

Configure the BlackBerry Enterprise Server to run without public folders......................................................................34