v6.0

Table Of Contents
Setting Description
Keep Wi-Fi on during sleep Tap this option to choose whether your device remains connected to the Wi-Fi
network when your device sleeps. If you turn o your Wi-Fi connection when
your device sleeps, you might increase the amount of mobile data you use.
Wi-Fi frequency band Tap to set the frequency band. When you set the band to 5 GHz, your device
connects to access points on the 5-GHz band only. When set to 2.4 GHz, your
device connects to access points on the 2.4-GHz band only. When set to
automatic, your device tries to connect to the band with the stronger signal
strength.
Install certificates Tap this option to install digital certificates that can identify your device when,
for example, your device connects to VPN or a Wi-Fi network.
Wi-Fi Direct Tap this option to connect with available Wi-Fi Direct compatible devices.
WPS Push Button Tap this option to turn on the Wi-Fi Protected Setup feature.
WPS PIN Entry Tap this option to enter the PIN for the Wi-Fi Protected Setup feature.
Troubleshooting: Wi-Fi connections
I can’t connect to a Wi-Fi network
Start by checking the following:
Verify that Wi-Fi is turned on. Swipe down from the top of the screen once using two fingers, or twice using one finger.
Tap > Wi-Fi. Check that the switch is turned on.
Try turning airplane mode on and o. Learn how to turn on airplane mode.
Check that your password for the Wi-Fi network is correct.
Turn o your device, and then turn it on again.
Delete the information used to connect to the Wi-Fi network, and then try to connect again. Learn how to delete a saved
Wi-Fi network.
Verify that mobile hotspot mode is turned o. If mobile hotspot mode is on, your device can’t connect to a Wi-Fi
network. Swipe down from the top of the screen once using two fingers, or twice using one finger. Tap > More >
Tethering & Mobile Hotspot. Check that the Mobile Hotspot switch is turned o.
Unplug your modem or router for 15 seconds, and then plug it in again.
Try connecting your device to another Wi-Fi network at another location. If you can connect to another Wi-Fi network,
the problem might be specific to the Wi-Fi network at the original location.
Try more advanced troubleshooting options:
Try choosing a dierent authentication type. Swipe down from the top of the screen once using two fingers, or twice
using one finger. Tap > Wi-Fi. Touch and hold the Wi-Fi network, and then tap Modify network. Tap EAP method,
and then tap a dierent authentication type.
User Guide Wireless & networks
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