BlackBerry Curve 8520 Smartphone Version: 4.6.1 User Guide To find the latest user guides, visit www.blackberry.com/docs/smartphones.
SWD-693131-0501014303-001
Contents Shortcuts..................................................................................................................................................................................................................................................... BlackBerry basics shortcuts......................................................................................................................................................................................................................
Message shortcuts..................................................................................................................................................................................................................................... S/MIME-protected messages................................................................................................................................................................................................................... PGP protected messages......
Browser troubleshooting........................................................................................................................................................................................................................... 118 Date, time, and alarm................................................................................................................................................................................................................................
Change the display language................................................................................................................................................................................................................... Add a display language............................................................................................................................................................................................................................. Delete a display language....
Bluetooth technology................................................................................................................................................................................................................................ Bluetooth technology basics.....................................................................................................................................................................................................................
Network connection indicators................................................................................................................................................................................................................ Turn on wireless coverage notification....................................................................................................................................................................................................
Memory cleaning........................................................................................................................................................................................................................................ Certificates.................................................................................................................................................................................................................................................. PGP keys.
User Guide Shortcuts Shortcuts BlackBerry basics shortcuts • • • • • • • • • • • To move the cursor, slide your finger on the trackpad. To move back a screen, press the Escape key. To open a menu in an application to access options and available actions, press the Menu key. To move to a list item or menu item, type the first letter of the item. To select a highlighted menu item, press the Menu key. To select or clear a check box, press the Space key.
User Guide • • • • • • Attachment shortcuts To reply to a message, press R. To reply to all in an email message or a PIN message, press L. To forward a message, press F. To file a highlighted email message, press I. To view the email address of a contact, highlight the contact in the To or From field. Press Q. To view the display name, press Q again. To move to the last cursor position after you close and reopen a received email message or PIN message, press G.
User Guide • • • Camera and video camera shortcuts To move to the next slide when viewing a presentation in slide view, press N. To move to the previous slide when viewing a presentation in slide view, press P. To move to the last cursor position after closing and reopening a presentation attachment that you were viewing in text view or in text and slide view, press G. Camera and video camera shortcuts Depending on your BlackBerry® device, the camera or video camera feature might not be supported.
User Guide • • • • • • • • • • • • • • • Calendar shortcuts To switch between Column view and Page view, press Z. To zoom in to a web page, press I. To zoom out from a web page, press O. To move to a specific web page, press G. To return to the home page, press H. To turn on support for JavaScript, press J. To open the bookmark list, press K. To add a bookmark, press A. To view a list of web pages that you have visited recently, press Y. To refresh a web page, press R.
User Guide • • • • • • Search shortcuts To type the alternate character on a key, press the Alt key and the character key. To type an accented or special character, hold the letter key and slide your finger left or right on the trackpad. For example, to type ü, hold U and slide your finger left until ü appears. Release the letter key when the accented or special character appears. To type a number in a number field, press a number key. You do not need to press the Alt key.
Phone User Guide Phone Phone basics Find your phone number Perform one of the following actions: • To view your active phone number, from the Home screen, press the Send key. Your active phone number appears beside the My Number field at the top of the screen. • If you have multiple phone numbers associated with your BlackBerry® device, to view a list of your phone numbers, from the Home screen, press the Send key. Click the My Number field at the top of the screen.
User Guide Phone basics Place a call on hold If your BlackBerry® device is connected to a CDMA network, you cannot place a call on hold. 1. During a call, press the Menu key. 2. Click Hold. To resume a call, press the Menu key. Click Resume. Turn on the speakerphone During a call, press the Speakerphone key. Do not hold the BlackBerry® device near your ear while you use the speakerphone. Hearing damage can occur. For more information, see the safety and product information booklet for your device.
User Guide Emergency calls 3. Perform one of the following actions: • Type a phone number. • Type part of a contact name. Click a contact or phone number. 4. Press the Send key. To end the call, press the End key. Related topics Turn on dialing from the Lock screen, 29 About using a headset You can purchase an optional headset to use with your BlackBerry® device. If you use a headset, you can use a headset button to answer or end a call, or turn on or turn off mute during a call.
User Guide Volume Adjust the volume • • To increase the volume, press the Volume Up key. To decrease the volume, press the Volume Down key. Change the default volume for calls You can increase or decrease the default volume for calls. The higher the volume percentage, the louder the volume. 1. In the phone application, press the Menu key. 2. Click Options. 3. Click General Options. 4. Change the Default Call Volume field. 5. Press the Menu key. 6. Click Save.
User Guide Voice mail Voice mail Check your voice mail Depending on your theme, you might be able to check your voice mail from the Home screen. 1. In the phone application, press the Menu key. 2. Click Call Voice Mail. Change the voice mail access number If a voice mail access number is not already set on your BlackBerry® device, you can type the access number for a different voice mail system. 1. In the phone application, press the Menu key. 2. Click Options. 3. Click Voice Mail. 4.
User Guide Voice dialing • To change the contact that is assigned to a speed dial key, click Edit. Click a new contact. • To assign the contact to a different speed dial key, click Move. Click a new speed dial key. • To delete the contact from the speed dial list, click Delete.
User Guide Voice dialing 3. Change the Voice Dialing Language field. 4. Press the Menu key. 5. Click Save. Turn off choice lists for voice commands If your BlackBerry® device identifies more than one possible match to a voice command, your device presents you with a list of possible matches, or a choice list. You can turn off choice lists so that your device always selects the best match and dials the phone number automatically. 1. On the Home screen, click the Options icon. 2. Click Voice Dialing. 3.
User Guide Conference calls 4. Press the Menu key. 5. Click Save. Improve voice recognition of numbers 1. 2. 3. 4. 5. On the Home screen, click the Options icon. Click Voice Dialing. Press the Menu key. Click Adapt Digits. Complete the instructions on the screen. Conference calls About conference calls You can create two types of conference calls with your BlackBerry® device.
User Guide Call logs Speak privately with a contact during a conference call You can perform this task only if you make a conference call by joining calls together, and not if you create a conference call meeting in the calendar. 1. During a conference call, press the Menu key. 2. Click Split Call. 3. Click a contact. To return to the conference call, press the Menu key. Click Join.
User Guide View call logs in a message list 1. 2. 3. 4. In the phone application, press the Menu key. Click Options. Click Call Logging. Select an option for a call log type. To hide call logs in a message list, select the None option. Add notes to a call log 1. 2. 3. 4. 5. 6. 7. 8. In the phone application, highlight a call log. Press the Menu key. Click View History. Press the Menu key. Click Add Notes. Type call notes. Press the Menu key. Click Save. Change call log notes 1. 2. 3. 4. 5. 6. 7. 8.
User Guide 3. 4. 5. 6. 7. 8. 9. Call waiting Click View History. Press the Menu key. Click Edit Notes. Press the Menu key. Click Clear Field. Press the Menu key. Click Save. Call waiting Turn on call waiting To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service. 1. 2. 3. 4. 5. 6. In the phone application, press the Menu key. Click Options. Click Call Waiting. Change the Call Waiting Enabled field to Yes. Press the Menu key. Click Save.
User Guide Call forwarding 4. Perform one of the following actions: • To forward all calls to a call forwarding number, select the Forward All Calls option. Change the Forward All Calls field to a call forwarding number. • To forward unanswered calls only, verify that the Forward All Calls field is set to Do Not Forward. Change the If Busy, If No Reply, and If Not Reachable fields to a call forwarding number. 5. Press the Menu key. 6. Click Save.
User Guide 3. 4. 5. 6. 7. Call blocking Click Call Forwarding. Press the Menu key. Click Edit Numbers. Click a phone number. Click Delete. Call blocking Depending on your wireless service provider and wireless network, this feature might not be supported. About call blocking You can block all incoming calls or block incoming calls only when you roam to another wireless network.
User Guide Fixed dialing Fixed dialing Depending on your wireless service provider and wireless network, this feature might not be supported. About fixed dialing If you turn on fixed dialing, you can only make calls to contacts that appear in your fixed dialing list and to official emergency access numbers (for example, 911 or 112). If your wireless service plan includes SMS text messaging, you can also send SMS text messages to contacts that appear in your fixed dialing list.
User Guide Smart dialing 9. Type a name and a phone number. 10. Press the Menu key. 11. Click Save. Change a contact in your fixed dialing list 1. 2. 3. 4. 5. 6. 7. 8. 9. In the phone application, press the Menu key. Click Options. Click FDN Phone List. Highlight a contact. Press the Menu key. Click Edit. Change the contact information. Press the Menu key. Click Save. Delete a contact from your fixed dialing list 1. 2. 3. 4. 5. 6. In the phone application, press the Menu key. Click Options.
User Guide 2. 3. 4. 5. 6. 7. TTY support Click Options. Click Smart Dialing. Set the Country Code and Area Code fields. In the National Number Length field, set the default length for phone numbers in your country. Press the Menu key. Click Save. Note: When you calculate the default length for phone numbers, include your area code and local number, but do not include your country code or the National Direct Dialing prefix. Set options for dialing extensions 1. 2. 3. 4. 5. 6. 7. 8.
User Guide Multiple phone numbers 6. Press the Menu key. 7. Click Save. A TTY indicator appears in the device status section of the screen. To turn off TTY support, change the TTY Mode field to No. Multiple phone numbers About multiple phone numbers You can have multiple phone numbers associated with your BlackBerry® device if one of the following situations applies: • • Your wireless service provider has provided you with a SIM card that supports more than one phone number.
User Guide Phone options 5. Click Save. Sort phone numbers or contacts on the Phone screen 1. 2. 3. 4. In the phone application, press the Menu key. Click Options. Click General Options. Perform one of the following actions: • To sort phone numbers or contacts by frequency of use, change the Phone List View field to Most Used. • To sort contacts alphabetically by contact name, change the Phone List View field to Name.
User Guide Phone shortcuts Stop ending calls when you insert your device in the holster 1. 2. 3. 4. 5. 6. In the phone application, press the Menu key. Click Options. Click General Options. Change the Auto End Calls field to Never. Press the Menu key. Click Save. Answer calls automatically when you remove your device from the holster 1. 2. 3. 4. 5. 6. In the phone application, press the Menu key. Click Options. Click General Options. Change the Auto Answer Calls field to Out Of Holster.
User Guide • • • Phone troubleshooting To turn on the speakerphone during a call, press the Speakerphone key. To turn off the speakerphone during a call, press the Speakerphone key again. To listen to a call using wired headphones, press the Speakerphone key. To stop listening to a call with wired headphones, press the Speakerphone key again. To switch phone numbers, in the phone application, click your active phone number. Click a phone number.
User Guide Phone troubleshooting • You need a voice mail access number to check your voice mail. To obtain a voice mail access number, contact your wireless service provider or administrator. I cannot make calls using a voice command Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network.
User Guide Messages Message basics Composing messages Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling. 3. Perform any of the following actions: • To accept the suggested spelling, click a word in the list that appears. • To ignore the suggested spelling, press the Escape key. • To ignore all instances of the suggested spelling, press the Menu key.
User Guide Message basics 2. Click Attach Address or Attach Contact. 3. Click a contact. Add a signature To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. If you use the BlackBerry® Internet Service, see the BlackBerry Internet Service Online Help for more information. 1. 2. 3. 4. 5. 6. 7. 8. 9. On the Home screen, click the Messages icon.
User Guide • Type a contact name. • Type part of a contact name. Click a contact. 5. Type a message. key. 6. Press the 7. Click Send. Related topics Search for contacts in your organization's address book, 124 Mailing lists, 126 Send a PIN message 1. 2. 3. 4. On the Home screen, click the Messages icon. Press the Menu key. Click Compose PIN. In the To field, perform one of the following actions: • Type a PIN. Press the Enter key. • Type a contact name. Press the Enter key. • Type part of a contact name.
User Guide Message basics Send an MMS message Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the Messages icon. 2. Press the key. 3. Click Compose MMS. 4. Perform one of the following actions: • If the contact is not in your contact list, click [Use Once]. Click Email or Phone. Type an email address or an MMS phone number. Press the Enter key. • If the contact is in your contact list, click a contact. Click an email address or phone number. 5.
User Guide Message basics 2. Highlight the message. 3. Press the Menu key. 4. Click Delete. Managing messages Open a message If your BlackBerry® device is associated with more than one email address, you might be able to open messages from the message list for a specific email address. 1. On the Home screen, click the Messages icon. 2. Click a message. If you open an MMS message and the content does not appear, press the Menu key. Click Retrieve. Save a message 1. In a message, press the Menu key. 2.
User Guide Email messages View messages in a specific folder You can view email messages and MMS messages in a specific folder. 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click View Folder. 4. Click a folder. Delete a message 1. In a message, press the Menu key. 2. Click Delete. Delete multiple messages 1. On the Home screen, click the Messages icon. 2. Perform one of the following actions: • To delete a range of messages, highlight a message. Press and hold the Shift key.
User Guide Email messages Related topics Search for contacts in your organization's address book, 124 Mailing lists, 126 Delete the original text from a reply message 1. When replying to a message, press the Menu key. 2. Click Delete Original Text. File an email message To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. 2. 3. 4. 5. 6. 7.
User Guide Email messages 10. Click Save. Note: If you click the Select All menu item, all email messages, including email messages that appear in the sent items folder in the email application on your computer, appear on your device. Related topics Stop storing messages sent from your computer on your device, 41 Add, change, or delete an email message folder, 40 Stop storing messages sent from your device on your computer 1. 2. 3. 4. 5. 6. 7. 8. On the Home screen, click the Messages icon.
User Guide Email messages Create an email message filter To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. If you use the BlackBerry® Internet Service, see the BlackBerry Internet Service Online Help for more information. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. On the Home screen, click the Messages icon. Press the Menu key. Click Options.
User Guide Email messages CC to me: Set whether the email message filter applies to email messages that include your email address in the CC field. BCC to me: Set whether the email message filter applies to email messages that include your email address in the BCC field. Importance: Set the importance level of email messages that the email message filter applies to. Sensitivity: Set the sensitivity level of email messages that the email message filter applies to.
User Guide 5. 6. 7. 8. Email messages Highlight an email message filter. Press the Menu key. Click Move. Click the new location. Delete an email message filter 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Messages icon. Press the Menu key. Click Options. Click Email Filters. Highlight an email message filter. Press the Menu key. Click Delete. Email message options Check spelling automatically before sending email messages 1. 2. 3. 4. 5. On the Home screen, click the Options icon.
User Guide Email messages Request delivery or read confirmation for email messages Depending on your wireless service provider, this feature might not be supported. 1. 2. 3. 4. 5. 6. On the Home screen, click the Messages icon. Press the Menu key. Click Options. Click Email Settings. If necessary, change the Message Services field to the email account that uses the BlackBerry Internet Service.
User Guide 3. 4. 5. 6. 7. Click Options. Click General Options. Change the Hide Filed Messages field to Yes. Press the Menu key. Click Save. Receive only the first section of long email messages 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Messages icon. Press the Menu key. Click Options. Click General Options. Change the Auto More field to No. Press the Menu key. Click Save. To download more of an email message, press the Menu key. Click More or More All.
User Guide PIN messages PIN messages About PIN messages A PIN uniquely identifies BlackBerry® devices and BlackBerry enabled devices on the wireless network. If you have contacts who use a BlackBerry device or a BlackBerry enabled device and you know their PIN, you can send them PIN messages. PIN messages are not routed through your email account. When your PIN message is delivered to the recipient, in a message list, a D appears with a check mark beside the PIN message. Find your PIN 1.
User Guide SMS text messages SMS text messages SMS text message basics About SMS text messages With an SMS phone number, you can send and receive SMS text messages. An SMS phone number is a phone number that your wireless service provider sets up for SMS text messaging. If you have more than one phone number associated with your BlackBerry® device, your device sends SMS text messages using the first phone number that appears in the drop-down list at the top of the Phone screen in the phone application.
User Guide SMS text messages Options for SMS text messages Turn off AutoText for SMS text messages 1. 2. 3. 4. 5. On the Home screen, click the Options icon. Click SMS. Set the Disable AutoText field to Yes. Press the Menu key. Click Save. View more of the history in SMS text messages 1. 2. 3. 4. 5. On the Home screen, click the Options icon. Click SMS. Set the Number of Previous Items field. Press the Menu key. Click Save.
User Guide SMS text messages Set how long your service center attempts to send SMS text messages If you send an SMS text message and it cannot be delivered immediately, your service center tries to send the SMS text message for the amount of time set in the Validity Period field. Depending on your wireless service provider, this option might not appear. 1. On the Home screen, click the Options icon. 2. Click SMS. 3. Set the Validity Period field. 4. Press the Menu key. 5. Click Save.
User Guide 5. Perform one of the following actions: • If a cell broadcast channel appears on the screen, select the check box beside the channel. • If a cell broadcast channel does not appear on the screen, highlight the Empty field. Click Add Channel. Type the channel ID and a nickname. Click OK. 6. Select the check box beside a language. 7. Press the Menu key. 8. Click Save. To turn off cell broadcasting, change the Cell Broadcasting Service field to Off.
User Guide MMS messages MMS messages MMS message basics About MMS messages With an MMS phone number, you can send and receive MMS messages that contain media files such as .jpg, .gif, .wbmp, .midi, .vcf (vCard®), .ics (iCalendar), .avi, .mpg, or .mov files. An MMS phone number is a phone number that your wireless service provider sets up for MMS messaging.
User Guide MMS messages • Attach Audio • Attach Video • Attach Voice Note 3. Click a media file. 4. To add another media file, repeat steps 1 to 3. 5. To customize the slide show, perform any of the following actions: • To add text to a slide, highlight the empty field below the attachment. Type text. • To change how long a slide appears, change the Slide Duration field. • To move an item on a slide, click the item. Click Move Field. Click the new location.
User Guide Add a contact to your contact list from an MMS message 1. 2. 3. 4. 5. In an MMS message, highlight a vCard® attachment. Press the Menu key. Click View Attachment. Press the Menu key. Click Add to Contacts. Save a media file from an MMS message 1. In an MMS message, press the Menu key. 2. Click one of the following menu items: • Save Image • Save Audio • Save Ringtone • Save Video • Save Voice Note MMS message options Request delivery or read notification for an MMS message 1.
User Guide Message list options 2. Click Options. The Estimated Size field displays the size of the MMS message. Stop receiving MMS messages when roaming 1. 2. 3. 4. 5. On the Home screen, click the Options icon. Click MMS. Set the Multimedia Reception and Automatic Retrieval fields to Home Only. Press the Menu key. Click Save. Block MMS messages 1. 2. 3. 4. 5. On the Home screen, click the Options icon. Click MMS.
User Guide Message list options Set how long your device stores messages 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Messages icon. Press the Menu key. Click Options. Click General Options. Set the Keep Messages field. Press the Menu key. Click Save. Use color to differentiate work messages from other messages To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server. 1. 2. 3. 4. On the Home screen, click the Options icon.
User Guide Message list options About multiple message lists Depending on your email setup option, you might be able to associate your BlackBerry® device with more than one email account. For example, you might be able to associate your device with a work email account and one or more personal email accounts. If you associate your device with more than one email account, multiple message lists might appear on your device.
User Guide Message list options 6. Press the Menu key. 7. Click Save. View call logs in a message list 1. 2. 3. 4. In the phone application, press the Menu key. Click Options. Click Call Logging. Select an option for a call log type. To hide call logs in a message list, select the None option. Block incoming messages If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server, you might not be able to block PIN messages from contacts in your organization.
User Guide 4. 5. 6. 7. 8. 9. 10. 11. Message shortcuts Press the Menu key. Click Configure Exceptions. Press the Menu key. Click one of the following menu items: • Add Email Address • Add Phone Number • Add PIN Type the contact information. Press the Enter key. Press the Menu key. Click Save. Reset a blocked message counter 1. 2. 3. 4. 5. 6. On the Home screen, click the Options icon. Click Security Options. Click Firewall. Highlight a message type. Press the Menu key.
User Guide • S/MIME-protected messages To view all your messages, press the Escape key. Move around a message list • To move up a screen, press the Shift key and the Space key. • To move down a screen, press the Space key. • To move to the top of a message list, press T. • To move to the bottom of a message list, press B. • To move to the next date, press N. • To move to the previous date, press P. • To move to the next unopened item, press U. • To move to the next related message, press J.
User Guide 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. S/MIME-protected messages Set the Use Password-Based Encryption field to Yes. In the Allowed Content Ciphers section, select the check box beside one or more allowed content ciphers. If you are signing the message, in the Signing Options section, select a certificate. Press the Menu key. Click Save. Type your message. Press the Menu key. Click Send. Type a pass phrase to encrypt the message. Confirm the pass phrase. Click OK.
User Guide Attachment indicators in S/MIME-protected messages : The message includes a certificate attachment. : The message includes multiple certificate attachments. : The message includes a certificate server attachment. Add connection information for a certificate server from a message 1. In a message, highlight the certificate server indicator. 2. Press the Menu key. 3. Click Import Server. View the certificate used to sign or encrypt a message 1.
User Guide S/MIME-protected messages : Your device trusts the certificate chain. : The sender’s email address does not match the email address of the certificate subject, or the sender’s certificate is revoked, is not trusted, cannot be verified, or is not on your device. : The certificate is weak, the certificate status is not current, or your device requires more data to verify the trust status of the certificate. : The sender’s certificate is expired.
User Guide S/MIME-protected messages 6. Click Save. Change the default signing and encryption option Your BlackBerry® device is designed to use the default signing and encryption option when you send a message to a contact that you have not sent a message to or received a message from previously. If you have sent a message to or received message from the contact previously, your device tries to use the signing and encryption option that was used for the last message. 1.
User Guide S/MIME-protected messages 5. Press the Menu key. 6. Click Save. Change the encryption algorithms for S/MIME-protected messages If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in the list that all recipients are known to support. 1. On the Home screen, click the Options icon. 2. Click Security Options. 3. Click S/MIME. 4. Select the check box beside one or more encryption algorithms. 5. Press the Menu key. 6. Click Save.
User Guide PGP protected messages S/MIME-protected message troubleshooting Some signing and encryption options are not available on my device Try performing the following actions: • Verify that the email account that you are using supports all signing and encryption options. • If you use message classifications, verify that the message classification supports the signing or encryption options that you want. Try using a different message classification.
User Guide PGP protected messages Encrypt a PGP protected message with a pass phrase By default, your BlackBerry® device uses your PGP® key to encrypt messages. 1. When composing a message, change the Encoding field to one that uses encryption. 2. Press the Menu key. 3. Click Options. 4. Change the Use Conventional Encryption field to Yes. 5. Press the Menu key. 6. Click Save. Using a secure method, let the recipient know what the pass phrase is.
User Guide Attachment indicators in PGP protected messages : The message includes a PGP® key attachment. : The message includes multiple PGP key attachments. : The message includes a certificate server attachment. Add connection information for a certificate server from a message 1. In a message, highlight the certificate server indicator. 2. Press the Menu key. 3. Click Import Server. View the PGP key used to sign or encrypt a message 1.
User Guide PGP protected messages Your device cannot verify the digital signature. : Your device requires more data to verify the digital signature. : Your device trusts the sender’s PGP® key. : The sender’s email address does not match the email address in the key, or the sender’s PGP key is revoked, is not trusted, cannot be verified, or is not on your device. : The key status is not current, or your device requires more data to verify the trust status of the key. : The sender’s PGP key is expired.
User Guide PGP protected messages 5. Press the Menu key. 6. Click OK. Change the default signing and encryption option Your BlackBerry® device is designed to use the default signing and encryption option when you send a message to a contact that you have not sent a message to or received a message from previously. If you have sent a message to or received message from the contact previously, your device tries to use the signing and encryption option that was used for the last message. 1.
User Guide PGP protected messages 4. Change the Message Viewer Icons field. 5. Press the Menu key. 6. Click Save. Change the encryption algorithms for PGP protected messages If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in the list that all recipients are known to support. 1. On the Home screen, click the Options icon. 2. Click Security Options. 3. Click PGP. 4. Select the check box beside one or more encryption algorithms. 5.
User Guide Message troubleshooting • If you use message classifications, verify that the message classification supports the signing or encryption options that you want. Try using a different message classification.
User Guide Message troubleshooting • If you created an email address or added an existing email address to your device using the email setup screen in the setup wizard, verify that you have received an activation message on your device from the BlackBerry® Internet Service. If you have not received an activation message (the message might take a short period of time to arrive), in the setup wizard, open the email setup screen to send a service book to your device.
User Guide Message troubleshooting I am not receiving SMS text messages Depending on your wireless service plan, this feature might not be supported. Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, you should receive messages when you return to a wireless coverage area. The number of new or unopened messages is different than I expected The number of new or unopened messages includes saved messages and filed messages.
User Guide Message troubleshooting Related topics Reconcile email messages over the wireless network, 179 Email message filters are not working correctly Try performing the following actions: • Verify that your email message filters are turned on. • Verify that your email message filters appear in the order that you want your BlackBerry® device to apply them to email messages.
User Guide Attachments Attachments Attachment basics About attachments You can view several attachment types on your BlackBerry® device, including .zip, .htm, .html, .doc, .dot, .ppt, .pdf, .wpd, .txt, .vcf, and .xls files. You can also view .bmp, .gif, .jpg, .png, .tif, and .wmf files, and play .wav and .mp3 files. If you save an email message that contains an attachment that you have previewed, the email message and the attachment are stored in the device memory until you delete the email message.
User Guide Attachment basics Stop downloading an attachment 1. In a message, highlight an attachment that you are downloading. 2. Press the Menu key. 3. Click Cancel Download. Open a link in an attachment Some attachments might contain links to embedded content, such as tables, pictures, footnotes, text boxes, or comments. 1. In an attachment, click a link. 2. Press the Menu key. 3. Click one of the following menu items: • Get Link • Retrieve To return to the attachment, press the Escape key.
User Guide Documents Documents Open a password-protected .pdf file To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. When the "Password protected document" message appears, press the Escape key. 2. Press the Menu key. 3. Click Password. 4. Type the password. 5. Press the Enter key. 6.
User Guide Spreadsheets 4. Press the Enter key. View the content of a cell In a spreadsheet, click the trackpad. View a list of worksheets 1. In a spreadsheet, press the Menu key. 2. Click Table of Contents. To move to a specific worksheet, click a worksheet. Click View. Switch worksheets 1. In a spreadsheet, press the Menu key. 2. Click Next Sheet or Prev Sheet.
User Guide Media files View a list of pages in a multi-page .tif file You can view a list of pages in a multi-page .tif file, such as a scanned fax document saved as a .tif file. 1. In a multi-page .tif file, press the Menu key. 2. Click Table of Contents. To move to a specific page, click a page. Switch pages in a multi-page .tif file 1. In a multi-page .tif file, press the Menu key. 2. Click Next Page or Prev Page. Presentations Switch presentation views 1. In a presentation, press the Menu key. 2.
User Guide vCard contact attachments Zoom in to or out from a slide When viewing a presentation in slide view, press the Menu key. To zoom back to the original slide size, press the Menu key. Click Fit to Screen. Save a slide 1. 2. 3. 4. When viewing a presentation in slide view, press the Menu key. Click Save Slide. Type a name for the file. Click Save. vCard contact attachments About vCard contact attachments vCard® contact attachments (.vcf files) contain information for a specific contact.
User Guide • • • • Attachment troubleshooting To move to a specific cell, press G. To view the content of a cell, press the Space key. To switch worksheets, press V. Highlight a worksheet. Press the Enter key. To view hidden columns or rows, press H. To hide the columns or rows, press H. In a presentation • To switch presentation views, press M. • To move to the next slide when viewing a presentation in slide view, press N.
User Guide Camera and video camera Camera and video camera Depending on your BlackBerry® device, the camera or video camera feature might not be supported. Depending on your device model, some camera and video camera features might not be supported. Take a picture Depending on your BlackBerry® device, the camera or video camera feature might not be supported. 1. On the Home screen, click the Camera icon. 2.
User Guide Record a video Record a video To perform this task, you might need to have a media card inserted in your BlackBerry® device. 1. On the Home screen, click the Camera icon. 2. In the video camera, click the trackpad. 3. To pause recording, click the trackpad again. Note: The approximate amount of memory available for saving videos appears on the lower part of the screen.
User Guide Camera and video camera shortcuts Change the location for storing pictures or videos 1. 2. 3. 4. On the Home screen, click the Camera icon. Press the Menu key. Click Options. Perform any of the following actions: • In the camera, change the Store Pictures and Folder fields. • In the video camera, change the Folder field. 5. Press the Menu key. 6. Click Save. Change options to compensate for different lighting conditions in pictures or videos 1. 2. 3. 4.
User Guide Camera and video camera troubleshooting Camera and video camera troubleshooting I cannot save pictures or videos Your BlackBerry® device memory or media card might not have enough available memory to store pictures or videos. Try performing the following actions: • If you are trying to save a picture or video to your device memory, delete old data or messages from your device. • If you are trying to save a picture or video on your media card, delete old media files.
User Guide Media Media Transferring and downloading media files About transferring media files You can connect your BlackBerry® device to your computer to transfer files between your device and your computer, or you can use Bluetooth® technology to send media files to or receive media files from a Bluetooth enabled device. If you connect your device to your computer, you can transfer files quickly between your media card and your computer using mass storage mode.
User Guide Transferring and downloading media files Save a song or video from a web page 1. 2. 3. 4. In the browser, click a link for a song or video. Click Save. Type a name for the song or video. Click Save. Receive a media file using Bluetooth technology To perform this task, Bluetooth® technology must be turned on and your BlackBerry® device must be paired with a Bluetooth enabled device. 1. 2. 3. 4. 5. 6. On the Home screen, click the Media icon. Click a media type. Press the Menu key.
User Guide Playing media files and recording voice notes Download a Home screen background Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the Media icon. 2. Click Pictures. 3. Click a category. 4. Press the Menu key. 5. Click Download Images. Playing media files and recording voice notes Play a media file 1. 2. 3. 4. 5. On the Home screen, click the Media icon. Click a media type. If necessary, click a category. Click a media file.
User Guide To resume playing the song, video, or voice note, press the Play/Pause/Mute key again. Fast-forward or rewind a media file 1. When playing a song, video, or voice note, click the progress bar. 2. On the trackpad, slide your finger to the right or left. 3. Click the trackpad. Play the next or previous song in a category When playing a song, press the Next or Previous key. Search for a media file 1. 2. 3. 4. On the Home screen, click the Media icon. Click a media type.
User Guide Improve sound quality for media files Depending on your BlackBerry® device, this feature might not be supported. You can only improve sound quality when you use stereo headphones with your device. 1. On the Home screen, click the Media icon. 2. Press the Menu key. 3. Click Options. 4. Change the Headset Equalizer field. 5. Press the Menu key. 6. Click Save.
User Guide Managing media files Managing media files Playlists About playlists You can create both standard and automatic playlists for songs. You create a standard playlist by manually adding songs that are on your BlackBerry® device. You create an automatic playlist by specifying criteria for artists, albums, or genres of songs. When you add a song to your device that meets the criteria, your device adds it to the playlist automatically.
User Guide Managing media files Create an automatic playlist 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. In the media application, click Music. Click Playlists. Click New Playlist. Click Automatic Playlist. Type a name for the playlist. Click the plus sign (+) beside Artists, Albums, or Genres. Click an artist, album, or genre. To add more criteria, repeat steps 6 and 7. Press the Menu key. Click Save. To view the songs in the playlist, press the Menu key. Click View Songs. Repeat a playlist 1. 2. 3. 4. 5.
User Guide Managing media files View properties for a media file 1. 2. 3. 4. 5. 6. On the Home screen, click the Media icon. Click a media type. If necessary, click a category. Highlight a media file. Press the Menu key. Click Properties. Change the amount of memory available for media files To optimize the performance of your BlackBerry® device, you can change the amount of memory that your device allocates for media files. 1. On the Home screen, click the Media application. 2. Press the Menu key. 3.
Viewing pictures User Guide 6. 7. 8. 9. Click Move. Navigate to the new location. Click a folder. Click Move Into. Delete a media file You can only delete songs, ring tones, videos, or voice notes that you added. 1. On the Home screen, click the Media icon. 2. Click a media type. 3. If necessary, click a category. 4. Highlight a song, ring tone, video, or voice note. 5. Press the Menu key. 6. Click Delete. Viewing pictures View a picture 1. 2. 3. 4. On the Home screen, click the Media icon.
User Guide 4. 5. 6. 7. If necessary, click a folder. Highlight a picture. Press the Menu key. Click View Slide Show. To close the slide show, press the Escape key. Change the number of seconds between slides in a slide show 1. 2. 3. 4. 5. On the Home screen, click the Media icon. Click Options. Change the Slide Show Interval field. Press the Menu key. Click Save. View pictures by name 1. 2. 3. 4. 5. On the Home screen, click the Media icon. Click Pictures. Click a category. Press the Menu key.
User Guide Managing pictures 2. Click Rotate. The picture turns 90 degrees in a clockwise direction. Managing pictures Save a picture Save picture files, such as .jpg, .png, .gif, or .bmp files, to the BlackBerry® device memory or a media card. 1. Open a picture attachment or highlight a picture on a web page. 2. Press the Menu key. 3. Click Save Image. 4. Click Save. Sort pictures 1. 2. 3. 4. 5. 6. On the Home screen, click the Media icon. Press the Menu key. Click Options. Change the Sort By field.
User Guide Media card and mass storage mode options 8. Click Save. Move a picture You can only move pictures that you added. 1. On the Home screen, click the Media icon. 2. Click Pictures. 3. Click a category. 4. Highlight a picture. 5. Press the Menu key. 6. Click Move. 7. Navigate to the new location. 8. Highlight a picture folder. 9. Press the Menu key. 10. Click Move Into. Delete a picture or picture folder You can only delete pictures or picture folders that you added to your BlackBerry® device. 1.
User Guide Media card and mass storage mode options 4. Click Format. 5. Complete the instructions on the screen. View the amount of available memory 1. On the Home screen, click the Options icon. 2. To view the amount of memory available for application data or for storing files in the BlackBerry® device memory or on a media card, click Memory.
User Guide Media shortcuts Turn off mass storage mode 1. 2. 3. 4. 5. On the Home screen, click the Options icon. Click Memory. Change the Mass Storage Mode Support field to Off. Press the Menu key. Click Save. Turn off the mass storage mode prompt 1. 2. 3. 4. 5. On the Home screen, click the Options icon. Click Memory. Change the Auto Enable Mass Storage Mode When Connected field to Yes or No. Press the Menu key. Click Save.
User Guide Media troubleshooting Media troubleshooting I cannot play a song or video on a web page Your BlackBerry® device might not support the size or file format of the song or video file. I cannot open media files Try performing the following actions: • If you are trying to open a media file on your BlackBerry® device and your device is connected to your computer, disconnect your device from the computer or turn off mass storage mode.
User Guide Media troubleshooting Some features are not available on my device The availability of certain features on your BlackBerry® device might be affected based on various items such as your device model and wireless service plan. If your email account uses a BlackBerry® Enterprise Server, your organization might not have set up some features or might prevent you from using some features or options. If an administrator has set an option for you, a red lock indicator appears beside the option field.
User Guide Browser Browser Browser basics Browsing web pages Visit a web page Depending on your wireless service provider, multiple browsers might appear on your BlackBerry® device. For more information about the charges associated with using each browser, contact your wireless service provider. 1. On the Home screen, click the Browser icon. 2. Perform one of the following actions: • If a web address field appears on the screen, type a web address.
User Guide Move back or forward a web page 1. On a web page, press the Menu key. 2. Click Back or Forward. Refresh a web page 1. On a web page, press the Menu key. 2. Click Refresh. Save a web page to a message list A saved web page displays content that was current at the time that you saved the web page. 1. On a web page, press the Menu key. 2. Click Save Page. 3. Click OK. Stop loading a web page 1. When a web page is loading, press the Menu key. 2. Click Stop.
User Guide Browser basics 3. Click Close. Viewing, copying, and forwarding addresses View the address for a web page 1. On a web page, press the Menu key. 2. Click Page Address. View the address for a link or picture 1. On a web page, highlight or pause on a link or picture. 2. Press the Menu key. 3. Click Link Address or Image Address. Copy an address for a web page, link, or picture 1. On a web page, perform one of the following actions: • Highlight or pause on a link. Press the Menu key.
User Guide Browser bookmarks Viewing pictures and playing media files Play a song or video on a web page 1. In the browser, click a link for a song or video. 2. Click Open. Save a song or video from a web page 1. 2. 3. 4. In the browser, click a link for a song or video. Click Save. Type a name for the song or video. Click Save. View a full picture on a web page 1. On a web page, highlight or pause on a picture. 2. Press the Menu key. 3. Click Full Image. Zoom in to or out from a picture 1.
User Guide Browser bookmarks 4. In the Start time field, set the time of day when the browser should start checking for updates. 5. Click Add. If you visit the web page offline, the browser displays the content that was current the last time that you viewed the web page online. Change a bookmark for a web page 1. 2. 3. 4. 5. 6. 7. 8. On the Home screen, click the Browser icon. Press the Menu key. Click Bookmarks. Highlight a bookmark. Press the Menu key. Click Edit Bookmark. Change the bookmark.
User Guide Web feeds 5. Press the Menu key. 6. Click Add Subfolder. File a bookmark for a web page 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Browser icon. Press the Menu key. Click Bookmarks. Highlight a bookmark. Press the Menu key. Click Move Bookmark. Click the new location. Rename a bookmark folder for web pages You can only rename folders that you created. 1. On the Home screen, click the Browser icon. 2. Highlight a folder. 3. Press the Menu key. 4. Click Rename Folder.
User Guide Web feeds Subscribe to a web feed 1. 2. 3. 4. 5. 6. On a web page, press the Menu key. Click Add Web Feed. Select the check box beside a web feed. In the Auto Synchronize field, set how often the browser should check for updates to the web feed. In the Start time field, set the time of day when the browser should start checking for updates. Click Add. View web feed content 1. In a web feed, highlight a title. 2. Press the Menu key. 3.
User Guide 7. Click Accept. File a web feed 1. 2. 3. 4. 5. 6. On a web page, press the Menu key. Click Bookmarks. Highlight a web feed. Press the Menu key. Click Move Bookmark. Click the new location. Delete a web feed 1. 2. 3. 4. 5. On a web page, press the Menu key. Click Bookmarks. Highlight a web feed. Press the Menu key. Click Delete Bookmark. Browser options Change the default browser view 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Browser icon. Press the Menu key. Click Options.
User Guide Browser options 6. Press the Menu key. 7. Click Save Options. Change JavaScript options 1. 2. 3. 4. In the browser, press the Menu key. Click Options. Click Browser Configuration. Select any of the following check boxes: • Support JavaScript • Allow JavaScript popups • Terminate slow running scripts 5. Press the Menu key. 6. Click Save Options. Change options for pictures and animation on web pages 1. 2. 3. 4. On the Home screen, click the Browser icon. Press the Menu key. Click Options.
User Guide 3. Click Options. 4. Click General Properties. 5. Perform any of the following actions: • Change the Default Font Family and Default Font Size fields. • Change the Minimum Font Style and Minimum Font Size fields. 6. Press the Menu key. 7. Click Save Options. Set the character encoding for all web pages By default, your BlackBerry® device uses the optimal character encoding for a web page. 1. On a web page, press the Menu key. 2. Click Set Encoding. 3. Clear the Auto mode check box. 4.
User Guide 3. 4. 5. 6. Browser security Click Options. Click Cache Operations. Click Clear History. Press the Escape key. About browser configurations The browser on your BlackBerry® device supports multiple browser configurations for optimizing your browsing experience.
User Guide Browser security About WTLS The WAP Browser configuration is designed to use WTLS to encrypt data that your BlackBerry® device sends and receives over the Internet through a WAP gateway. Communication between your device and the WAP gateway is encrypted using WTLS. Communication between the WAP gateway and content servers is encrypted using TLS or SSL. Manage browser security 1. 2. 3. 4. 5. 6. On the Home screen, click the Options icon. Click Security Options. Click TLS or WTLS.
User Guide Prompt for Certificate: Specify whether a prompt appears when your browser tries to connect to a content server. You might want a prompt to appear if your device has more than one certificate that you use to authenticate with content servers. Prompt if Client Cert Not Found: Specify whether a prompt appears when your browser tries to connect to a content server, but your device does not have a certificate that can be used to authenticate with the content server.
User Guide Browser push Browser push About browser push Browser push is designed to push information from a web application to your BlackBerry® device as the information becomes available. For example, you can use browser push to receive updates for weather reports, stock quotes, or breaking news. When your device receives an update, a new browser push message might appear in the messages application or an icon on the Home screen might change to indicate that new information is available.
User Guide Browser shortcuts Set which SMSC hosts your device accepts browser push messages from. To accept browser push messages from a specific SMSC host, type the phone number for the SMSC host. Process IP: Set whether your device accepts browser push messages that web applications send through a WAP gateway. IP Hosts: Set which WAP gateways your device accepts browser push messages from. To accept browser push messages from a specific IP host, type the IP address for the WAP gateway.
User Guide Browser troubleshooting Browser troubleshooting No browser is available on my device Depending on your wireless service plan, this feature might not be supported. Verify that your BlackBerry® device is connected to the wireless network. I cannot set up automatic synchronization for bookmarks When you add a bookmark, you can only set the Auto Synchronize and Start Time fields if content protection is turned off.
User Guide Date, time, and alarm Date, time, and alarm Set the date and time 1. 2. 3. 4. 5. 6. 7. 8. In the clock, press the Menu key. Click Options. Click Set Time. Click the Time field. On the trackpad, slide your finger to select a time. Click the Time field. Press the Menu key. Click Save. Get the date and time from the wireless network automatically To perform this task, your BlackBerry® device must be connected to the wireless network. 1. 2. 3. 4. 5. In the clock, press the Menu key.
User Guide Change the clock face 5. Click Save. Change the clock face You can set a different clock face for the clock, stopwatch and timer. 1. In the clock, press the Menu key. 2. Click Options. 3. Set the Clock Face, Stopwatch Face or Timer Face fields. 4. Press the Menu key. 5. Click Save. Display a second time zone You can display a second clock to show another time zone. For example, you can see the local time and your home time while you are traveling. 1. In the clock, press the Menu key. 2.
User Guide Turn on the alarm • To turn off screen dimming when bedside clock mode is turned on, change the Dim Screen field to No. 4. Press the Menu key. 5. Click Save. Turn on the alarm 1. 2. 3. 4. 5. In the clock, press the Menu key. Click Set Alarm. On the trackpad, slide your finger up or down to select On or Weekdays. Slide your finger to highlight On or Weekdays. Press the Escape key. Click Save. In the device status section of the Home screen, a clock indicator appears.
User Guide • To send the results, press the Menu key. Click Send Results. Click a message type. Set the timer 1. 2. 3. 4. 5. 6. In the clock, press the Menu key. Click Timer. Press the Menu key. Click Set Timer. Type the length of time to count down. Click Start. If you exit the clock application, the timer continues to count down. Change timer notification options 1. 2. 3. 4. 5. In the clock, press the Menu key. Click Options.
User Guide Personal organizer Personal organizer Contacts Contact basics Add a contact 1. 2. 3. 4. In the contact list, click Add Contact. Type the contact information. Press the key. Click Save. Add a contact from a message, call log, or web page 1. 2. 3. 4. 5. 6. In a message, a call log, or on a web page, highlight a contact. Press the Menu key. Click Add to Contacts. Type the contact information. Press the Menu key. Click Save.
User Guide Contacts Add a pause or a wait to a phone number 1. 2. 3. 4. 5. After typing the main part of a phone number in a phone number field, press the Menu key. Click Add Pause or Add Wait. Type the additional numbers. Press the Menu key. Click Save. View a contact In the contact list, click a contact. Change a contact 1. 2. 3. 4. 5. 6. In the contact list, highlight a contact. Press the Menu key. Click Edit. Change the contact information. Press the Menu key. Click Save. Delete a contact 1.
User Guide Contacts • To delete a contact from the contact lookup results, click Delete. • To delete the contact lookup results, click Delete Lookup. • To start a new contact lookup, click Lookup. Customizing contacts About custom ring tones You can assign a custom ring tone to a contact without changing other notifications. Custom ring tone options appear with your contacts and your notification profiles.
User Guide 4. 5. 6. 7. 8. 9. 10. 11. 12. Highlight the caller ID picture. Press the Menu key. Click Replace Picture. Highlight a picture. Press the Menu key. Click Select. Center the picture in the box. Press the Menu key. Click Crop and Save. Delete the caller ID picture for a contact 1. 2. 3. 4. 5. 6. 7. In the contact list, highlight a contact. Press the Menu key. Click Edit. Highlight the caller ID picture. Click Delete Picture. Press the Menu key. Click Save.
User Guide Contacts 3. Click Edit Group. 4. Click a contact. 5. Click one of the following menu items: • Add Member • Change Member • Delete Member 6. Press the Menu key. 7. Click Save Group. Note: When you delete a contact from a mailing list, the contact remains in your contact list. View a mailing list In the contact list, click a mailing list. To view the details for a contact in the mailing list, click a contact. Click View Member. Delete a mailing list 1.
User Guide Contacts 6. Click Save. Contact list options Sort contacts or tasks 1. 2. 3. 4. 5. 6. In the contact list or task list, press the Menu key. Click Options. If necessary, click General Options. Change the Sort By field. Press the Menu key. Click Save. Change the display options for contacts You can change how your contacts appear in all applications, including the phone, message list, contact list, and calendar. 1. On the Home screen, click the Options icon. 2. Click Language. 3.
User Guide Calendar Contact troubleshooting Custom contact list field data is not appearing on my computer You can only synchronize the data in a custom contact list field with a text field in the email application on your computer. For example, you cannot add a contact's birthday to a custom contact list field on your BlackBerry® device and synchronize it with the email application on your computer, because the birthday field is a date field in the email application on your computer.
User Guide 2. 3. 4. 5. 6. 7. Calendar Press the key. Click New. Type the appointment information. If the appointment recurs, change the Recurrence field. key. Press the Click Save. Related topics Turn off your device, 223 Schedule an appointment quickly in Day view To perform this task, in the general calendar options, the Enable Quick Entry field must be set to Yes. 1. 2. 3. 4. 5. On the Home screen, click the Calendar icon. In Day view, beside the start time, type the subject of the appointment.
User Guide Calendar Relative Date: Set whether the monthly or yearly recurring appointment, meeting, or task recurs on a relative date (for example, on the last Friday of each month). Schedule an alarm 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Calendar icon. Press the key. Click New Alarm. Type the alarm information. If the alarm recurs, change the Recurrence field. Press the Menu key. Click Save.
User Guide Calendar Meetings Schedule a meeting To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. On the Home screen, click the Calendar icon. Press the Menu key. Click New. Type the meeting information. Press the Menu key. Click Invite Attendee.
User Guide Calendar 2. Click View Calendar. To return to the meeting invitation, press the Escape key. Check availability of meeting participants To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. You can only check availability of meeting participants in your organization. 1.
User Guide Calendar Conference call meetings About conference calls You can create two types of conference calls with your BlackBerry® device. If your organization or a conferencing service has provided you with a conference call bridge number, you can create conference call meetings in the calendar on your device or computer.
User Guide Calendar Enter a conference call meeting Perform one of the following actions: • In a meeting notification, click Join Now. • In the calendar, highlight the meeting. Press the Menu key. Click Join Now. Save your conference call information You can save your conference call information so that it is added to the conference call fields automatically when you create a conference call meeting from your BlackBerry® device. 1. In the calendar, press the Menu key. 2. Click Options. 3.
User Guide Change the start and end time for days 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Calendar icon. Press the Menu key. Click Options. Click General Options. Change the Start of Day and End of Day fields. Press the Menu key. Click Save. Change the snooze time for reminders 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Calendar or Tasks icon. Press the Menu key. Click Options. If necessary, click General Options. Change the Snooze field. Press the Menu key. Click Save.
User Guide 4. 5. 6. 7. Calendar Click General Options. Change the First Day of Week field. Press the Menu key. Click Save. Hide free time in Agenda view 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Calendar icon. Press the Menu key. Click Options. Click General Options. Change the Show Free Time in Agenda View field to No. Press the Menu key. Click Save. View more of the subject line for appointments in Agenda view 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Calendar icon.
User Guide 3. 4. 5. 6. 7. Calendar Click Options. If necessary, click General Options. Change the Confirm Delete field to No. Press the Menu key. Click Save. View the number of calendar entries stored in a calendar 1. 2. 3. 4. On the Home screen, click the Calendar icon. Press the Menu key. Click Options. Click a calendar. The Number of Entries field displays the number of entries that are stored in the calendar.
User Guide 2. 3. 4. 5. 6. 7. Calendar Press the Menu key. Click Options. Click a calendar. Change the Display Reminders field. Press the Menu key. Click Save. Change the default calendar 1. 2. 3. 4. 5. 6. On the Home screen, click the Options icon. Click Advanced Options. Click Default Services. Change the Calendar (CICAL) field. Press the Menu key. Click Save. Calendar shortcuts For shortcuts to work in Day view, in the general calendar options, change the Enable Quick Entry field to No.
User Guide Tasks Calendar troubleshooting I cannot schedule appointments that span multiple days If you use IBM® Lotus Notes®, you cannot schedule appointments that span multiple days. I cannot set some fields when scheduling appointments If you use IBM® Lotus Notes®, you can only change the Subject, Location, Reminder, and Notes fields and the Mark as Private check box when you change a recurring appointment or meeting.
User Guide 7. Tasks Click Save. Recurrence fields Every: Set the frequency of the daily, weekly, or monthly recurring appointment, meeting, or task. Relative Date: Set whether the monthly or yearly recurring appointment, meeting, or task recurs on a relative date (for example, on the last Friday of each month). Change a task 1. 2. 3. 4. 5. 6. 7. On the Home screen or in a folder, click the Tasks icon. Highlight a task. Press the Menu key. Click Open. Change the task information. Press the Menu key.
User Guide Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling. 3. Perform any of the following actions: • To accept the suggested spelling, click a word in the list that appears. • To ignore the suggested spelling, press the Escape key. • To ignore all instances of the suggested spelling, press the Menu key. Click Ignore All.
User Guide 2. 3. 4. 5. 6. 7. Memos Press the Menu key. Click Options. Click General Options. Change the Show Tasks field to Yes. Press the Menu key. Click Save. Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. 1. On the Home screen, click an application icon. 2. In an application, press the Menu key. 3. Click Options. 4. If necessary, click General Options. 5.
User Guide 3. 4. 5. 6. 7. Memos Press the Menu key. Click Edit. Change the memo information. Press the Menu key. Click Save. Send a task or memo 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Tasks icon or the MemoPad icon. Highlight a task or memo. Press the Menu key. Click Forward As. Click a message type. Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the Menu key. 2.
User Guide 7. Categories Click Save. View the number of tasks or memos stored on your device 1. On the Home screen or in the Applications folder, click the MemoPad icon or the Tasks icon. 2. Press the Menu key. 3. Click Options. The Number of Entries field displays the number of tasks or memos that are stored on your BlackBerry® device. Categories About categories You can create categories to group your contacts, tasks, and memos.
User Guide Sort contacts, tasks, or memos by category 1. In the contact list, task list, or memo list, press the Menu key. 2. Click Filter. 3. Select the check box next to a category. Delete a contact, task, or memo from a category 1. 2. 3. 4. 5. When changing a contact, task, or memo, press the Menu key. Click Categories. Clear the check box beside the category. Press the Menu key. Click Save. Delete a category 1. 2. 3. 4. 5. In the contact list, task list, or memo list, press the Menu key.
User Guide Notification profiles Notification profiles Notification basics About notification profiles Notification profiles define how your BlackBerry® device notifies you of calendar and task reminders, and incoming messages, calls, and browser content. Your device has six preloaded profiles: Loud, Vibrate, Quiet, Normal, Phone Only, and Off. You can change preloaded notification profiles or create new ones.
User Guide 11. To set notification options for another item, repeat steps 5 through 10. 12. Press the Menu key. 13. Click Save. Change a notification profile 1. 2. 3. 4. 5. 6. 7. In the profile list, click Advanced. Highlight a notification profile. Press the Menu key. Click Edit. Change the notification profile. Press the Menu key. Click Save. Delete a notification profile You can only delete notification profiles that you created. 1. In the profile list, click Advanced. 2.
User Guide LED notification • To turn off all notification, including notification profile exceptions and LED notification, click Off. Related topics Silence the alarm, 121 Download a ring tone Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the Media icon. 2. Click Ring Tones. 3. Click All Ring Tones. 4. Press the Menu key. 5. Click Download Ring Tones.
User Guide Custom notification 6. Press the Menu key. 7. Click Save. To turn on Bluetooth® connection notification again, change the LED Connection Indicator field to On. Turn on wireless coverage notification 1. 2. 3. 4. 5. On the Home screen, click the Options icon. Click Screen/Keyboard. Set the LED Coverage Indicator field to On. Press the Menu key. Click Save. When your BlackBerry® device is connected to the wireless network, the LED light flashes green.
User Guide Custom notification 10. Change the Custom Ring Tone field. 11. Press the Menu key. 12. Click Save. Change the order of notification profile exceptions 1. 2. 3. 4. 5. In the profile list, click Advanced. Highlight a notification profile exception. Press the Menu key. Click Move. Click the new location. Change a notification profile exception 1. 2. 3. 4. 5. 6. 7. In the profile list, click Advanced. Highlight a notification profile exception. Press the Menu key. Click Edit.
User Guide Notification profile troubleshooting About custom ring tones You can assign a custom ring tone to a contact without changing other notifications. Custom ring tone options appear with your contacts and your notification profiles. When you assign a custom ring tone to a contact, a new profile exception appears with your notification profiles as "Calls From ".
User Guide Typing Typing Typing basics Type a symbol 1. Press the Symbol key. 2. Type the letter that appears below the symbol. Type an accent or special character To type an accented or special character, hold the letter key and slide your finger left or right on the trackpad. For example, to type ü, hold U and slide your finger left on the trackpad until ü appears. Cut, copy, and paste text 1. 2. 3. 4. 5. With text highlighted, press the Menu key. Click Cut or Copy.
User Guide Cancel a text selection 1. With text selected, press the Menu key. 2. Click Cancel Selection. Set the cursor speed 1. 2. 3. 4. 5. On the Home screen, click the Options icon. Click Screen/Keyboard. Set the Key Rate field. Press the Menu key. Click Save. Set the default currency symbol 1. 2. 3. 4. 5. On the Home screen, click the Options icon. Click Screen/Keyboard. Set the Currency Key field. Press the Menu key. Click Save. Turn on key tones 1. 2. 3. 4. 5.
User Guide Typing input methods Typing input methods Switch typing input methods You can only switch typing input methods if the typing input language for your BlackBerry® device is Arabic or Russian. 1. On the Home screen, click the Options icon. 2. Click Language. 3. Perform one of the following actions: • To use the multi-tap input method, set the Input Language field to Multitap. • To use the SureType® input method, set the Input Language field to . 4. Press the Menu key. 5.
User Guide Spelling checker Type in Arabic or Russian using SureType technology You can only perform this task if your keyboard displays Arabic or Russian letters. 1. Press the letter key for each letter in a word until you have typed the entire word. 2. If your device does not recognize the word that you have typed, perform one of the following actions: • To select a highlighted item from the list that appears when you type and continue typing the same word, click the word.
User Guide Spelling checker Correct spelling while you type By default, your BlackBerry® device underlines words that it does not recognize. 1. Place the cursor in the underlined word. 2. Press the Menu key 3. Perform one of the following actions • To get spelling suggestions, click Get Suggestions. Click a word or press the Escape key to close the list. • To add the word to the custom dictionary, click Add to Dictionary.
User Guide 5. 6. 7. 8. Custom dictionary Type a word or letter combination. Press the Enter key. Press the Menu key. Click Save. Change a word in the custom dictionary 1. 2. 3. 4. 5. 6. 7. 8. 9. On the Home screen, click the Options icon. Click Custom Dictionary. Highlight a word. Press the Menu key. Click Edit. Change the word. Press the Enter key. Press the Menu key. Click Save. Delete a word from the custom dictionary 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Options icon.
User Guide 4. 5. 6. 7. 8. Custom dictionary Click New. Type a word or letter combination. Press the Enter key. Press the Menu key. Click Save. Change a word in the custom dictionary 1. 2. 3. 4. 5. 6. 7. 8. 9. On the Home screen, click the Options icon. Click Custom Dictionary. Highlight a word. Press the Menu key. Click Edit. Change the word. Press the Enter key. Press the Menu key. Click Save. Delete a word from the custom dictionary 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Options icon.
User Guide AutoText By default, your BlackBerry® device recognizes contacts when you type them. 1. 2. 3. 4. 5. 6. On the Home screen, click the Options icon. Click Language. Click Input Options. Clear the Use Contacts as Data Source check box. Press the Menu key. Click Save. AutoText About AutoText AutoText is designed to replace specific text that you type with preloaded AutoText entries. If you type text that can be replaced with an AutoText entry, the text changes after you press the Space key.
User Guide Typing shortcuts 3. Set the Disable AutoText field to Yes. 4. Press the Menu key. 5. Click Save. Change an AutoText entry 1. 2. 3. 4. 5. 6. On the Home screen, click the Options icon. Click AutoText. Click an AutoText entry. Change the AutoText entry. Press the Menu key. Click Save. Delete an AutoText entry 1. 2. 3. 4. 5. On the Home screen, click the Options icon. Click AutoText. Highlight an AutoText entry. Press the Menu key. Click Delete.
User Guide • • • • • • To highlight a line of text, press the Shift key and slide your finger up or down on the trackpad. To highlight text character by character, hold the Shift key and slide your finger left or right on the trackpad. To cancel a text selection, press the Escape key. To cut highlighted text when typing, press the Shift key and the Backspace/Delete key. To copy highlighted text when typing, press the Alt key and click the trackpad.
User Guide Language Language Change the display language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. 1. 2. 3. 4. 5. On the Home screen, click the Options icon. Click Language. Change the Language field. Press the Menu key. Click Save. Add a display language You can add a display language using the application loader tool of the BlackBerry® Desktop Manager.
User Guide Switch typing input methods 4. Press the Menu key. 5. Click Save. Switch typing input methods You can only switch typing input methods if the typing input language for your BlackBerry® device is Arabic or Russian. 1. On the Home screen, click the Options icon. 2. Click Language. 3. Perform one of the following actions: • To use the multi-tap input method, set the Input Language field to Multitap. • To use the SureType® input method, set the Input Language field to . 4.
User Guide Change the shortcut for switching typing input languages 1. On the Home screen, click the Options icon. 2. On the Language screen, verify whether the Input Language Selection Shortcut field is set to Alt-Enter or Shift-Space. 3. Perform one of the following actions: • If the Input Language Selection Shortcut field is set to Alt-Enter, while typing hold the Alt key and press the Enter key. Continue to hold the Alt key and click a language.
User Guide Language troubleshooting 4. Press the Menu key. 5. Click Save. Language troubleshooting Some characters do not appear correctly on my device The BlackBerry® Enterprise Server or BlackBerry® Internet Service that is associated with your BlackBerry® device might not support the characters. For more information, contact your wireless service provider or administrator.
User Guide Display and keyboard Display and keyboard Backlighting About backlighting The backlighting for the screen and keyboard is designed to adjust automatically so that you can use your device in various lighting conditions. Set the brightness of the backlighting 1. 2. 3. 4. 5. On the Home screen, click the Options icon. Click Screen/Keyboard. Set the Backlight Brightness field. Press the Menu key. Click Save. Set how long backlighting remains on 1. 2. 3. 4. 5.
Display options User Guide 2. 3. 4. 5. 6. Click Pictures. Click a category. Highlight a picture. Press the key. Click Set As Home Screen Image. To clear the picture from the Home screen, press the key. Click Reset Home Screen Image. Download a Home screen background Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the Media icon. 2. Click Pictures. 3. Click a category. 4. Press the Menu key. 5. Click Download Images.
User Guide 3. Type a name for the folder. 4. Click Add. Change an application folder You can only rename application folders that you create. 1. On the Home screen, highlight an application folder. 2. Press the Menu key. 3. Click Edit Folder. 4. Change the folder information. 5. Click Save. Move an application icon 1. In the Home screen or in an application folder, highlight an application icon. 2. Press the Menu key. 3.
User Guide Keyboard options Keyboard options Turn on key tones 1. 2. 3. 4. 5. On the Home screen, click the Options icon. Click Screen/Keyboard. Set the Key Tone field to On. Press the Menu key. Click Save. Turn off trackpad sounds 1. 2. 3. 4. 5. On the Home screen, click the Options icon. Click Screen/Keyboard. Set the Audible Roll field to Mute. Press the Menu key. Click Save. To turn on trackpad sounds again, set the Audible Roll field to Click. Set the cursor speed 1. 2. 3. 4. 5.
User Guide Themes Set the trackpad sensitivity You can set how the trackpad responds to your touch. A high sensitivity level requires less pressure than a lower sensitivity level. 1. On the Home screen, click the Options icon. 2. Click Screen/Keyboard. 3. Set the Horizontal Sensitivity and Vertical Sensitivity fields. 4. Press the Menu key. 5. Click Save.
User Guide Accessibility options Download a theme Depending on your wireless service provider, this feature might not be supported. 1. On the Home screen, click the Options icon. 2. Click Theme. 3. Press the Menu key. 4. Click Download Themes. Accessibility options Change the contrast You can change the color contrast to grayscale or reverse contrast. 1. On the Home screen, click the Options icon. 2. Click Advanced Options. 3. Click Accessibility. 4. Change the Color Contrast field. 5.
User Guide Display troubleshooting • Assign a different application to the key.
User Guide Search Search Messages, attachments, and web pages Search for messages You can search for messages on your BlackBerry® device. You might also be able to search for messages in the email application on your computer or in another integrated email account if your device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click Search.
User Guide Messages, attachments, and web pages Include Encrypted Messages: Specify whether your device searches encrypted messages, plain text messages, and digitally signed messages. Service: If your device is associated with more than one email address, change the email account that your device should search in for messages. Folder: Change the folder that your device should search for messages in. Show: Change the status of messages that your device should search for.
User Guide Search for text in a message, in an attachment, or on a web page To search for text in a presentation, you must view the presentation in text view or in text and slide view. 1. 2. 3. 4. In a message, in an attachment, or on a web page, press the Menu key. Click Find. Type the text. Press the Enter key. To search for the next instance of the text, press the Menu key. Click Find Next. View a list of saved searches 1. 2. 3. 4. 5. On the Home screen, click the Messages icon. Press the Menu key.
User Guide Organizer data Organizer data Search for organizer data You can search for organizer data on your BlackBerry® device that contains specific information. 1. On the Home screen, click the Search icon. 2. Perform any of the following actions: • In the Text field, type text or a phone number to search for. • In the Name field, specify a contact name to search for. 3. Select the check box beside one or more applications. 4. Press the Menu key. 5. Click Search.
User Guide Search shortcuts • • • • 178 To search for a contact in a list of contacts, type the contact name or initials separated by a space. To search for text in a message, press S. To search for text in an attachment or on a web page, press F. To search for text in a presentation, you must view the presentation in text view or in text and slide view. Press F.
User Guide Synchronization Synchronization About synchronization The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) between your BlackBerry® device and the email application on your computer over the wireless network. The wireless email reconciliation feature is designed to reconcile email messages between your device and the email application on your computer over the wireless network.
User Guide Prerequisites: Synchronizing organizer data over the wireless network 7. Press the Menu key. 8. Click Save. It takes a short period of time for messages to be deleted over the wireless network. To delete messages on your device only, set the Delete On field to Handheld.
User Guide Manage email reconciliation conflicts Manage email reconciliation conflicts Set the On Conflicts option for each email address that is associated with your BlackBerry® device. 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click Options. 4. Click Email Reconciliation. 5. If necessary, change the Message Services field. 6. Set the On Conflicts field. 7. Press the Menu key. 8. Click Save.
User Guide Delete all device data Delete all device data Before you delete your BlackBerry® device data, consider backing up the data so that you have a copy on your computer before you delete it from your device. CAUTION: If you have turned on content protection, the process for deleting all device data can take up to an hour to complete. You cannot stop the process after you start it. If you reset your device, the process continues after the device restarts. 1.
User Guide Synchronization troubleshooting Reconcile email messages over the wireless network, 179 I am not receiving email messages from personal folders on my computer If your BlackBerry® device is associated with a Microsoft® Outlook® email account, you must use the synchronization tool of the BlackBerry® Desktop Manager to reconcile email messages in personal folders. For more information, see the BlackBerry Desktop Software Online Help.
Bluetooth technology User Guide Bluetooth technology Bluetooth technology basics About Bluetooth technology Bluetooth® technology is designed to enable you to establish a wireless connection between your BlackBerry® device and a Bluetooth enabled device, such as a handsfree car kit or wireless stereo headset.
User Guide Bluetooth technology basics 5. Click Connect. To disconnect from a paired Bluetooth enabled device, highlight the device. Press the Menu key. Click Disconnect. Related topics Turn on Bluetooth technology, 184 Switch to a paired Bluetooth enabled device during a call To perform this task, you must turn on Bluetooth® technology. 1. During a call, press the Menu key. 2. Click Activate .
User Guide Bluetooth technology options 5. Press the Menu key. 6. Click one of the following menu items: • Send As Email • Send As MMS • Send Using Bluetooth Rename a paired Bluetooth enabled device 1. 2. 3. 4. 5. 6. 7. 8. On the Home screen, click the Options icon. Click Bluetooth. Highlight a paired Bluetooth® enabled device. Press the Menu key. Click Device Properties. In the Device Name field, change the name for the Bluetooth enabled device. Press the Menu key. Click Save.
User Guide Bluetooth technology options Restrict outgoing calls 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Options icon. Click Bluetooth. Press the Menu key. Click Options. Set the Allow outgoing calls field to Never or If Unlocked. Press the Menu key. Click Save. Make your BlackBerry device discoverable 1. 2. 3. 4. 5. 6. 7. On the Home menu, click the Options icon. Click Bluetooth. Press the Menu key. Click Options. Set the Discoverable field to Yes. Press the Menu key. Click Save.
User Guide Bluetooth technology options Turn off the prompt that appears when connecting or pairing 1. 2. 3. 4. 5. 6. 7. 8. On the Home screen, click the Options icon. Click Bluetooth. Highlight a Bluetooth® enabled device. Press the Menu key. Click Device Properties. Set the Trusted field to Yes. Press the Menu key. Click Save. To turn on the prompt again, set the Trusted field to No. Turn off a Bluetooth profile 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Options icon. Click Bluetooth.
User Guide Bluetooth technology options Wireless Bypass This service allows you to connect your device to a Bluetooth enabled computer that is running BlackBerry Desktop Software so that you can send and receive email messages and synchronize your organizer data without using a connection to the wireless network. Your device must be associated with an email account that uses a BlackBerry® Enterprise Server.
User Guide 4. 5. 6. 7. Bluetooth technology troubleshooting Click Options. Change the Connect on Power Up field to No. Press the Menu key. Click Save. Bluetooth technology troubleshooting I cannot type a passkey on a Bluetooth enabled device If you cannot type a passkey on a Bluetooth® enabled device, the passkey might already be defined. On your BlackBerry® device, in the Enter passkey for field, try typing 0000.
User Guide GPS technology GPS technology Depending on your wireless service provider, this feature might not be supported. About GPS technology Depending on your wireless service provider, this feature might not be supported. You can use GPS technology on your BlackBerry® device to get your GPS location and to use location-based applications and location-based services. Location-based applications can use your GPS location to provide you with information such as driving directions.
User Guide GPS technology troubleshooting 3. Click GPS. 4. Perform one of the following actions: • To turn off location aiding, change the Location Aiding field to Disabled. • To turn off location aiding when roaming, change the Location Aiding field to Disabled While Roaming. 5. Press the Menu key. 6. Click Save. GPS technology troubleshooting I cannot use GPS technology Try performing the following actions: • If you are outdoors, move away from buildings and expose your device to open sky.
User Guide Maps Maps Map basics Get directions 1. 2. 3. 4. On the Home screen, click the Maps icon. On a map, press the Menu key. Click Get Directions. Perform one of the following actions to specify a starting location: • To specify your current location if your device has an internal GPS receiver, or is paired with a Bluetooth® enabled GPS receiver, click Where I Am. • To specify a new location, click Enter Address. To type location information in specific address fields, select the Advanced check box.
User Guide Map basics • To specify your current location, click Where I Am. Your BlackBerry® device must have a built in GPS receiver or be paired with a Bluetooth® enabled GPS receiver to perform this task. • To view a new location, click Enter An Address. To type location information in specific address fields, select the Advanced check box. • To view a saved location, click Favorites. • To view a location for a contact, click From Contacts.
User Guide Navigation Set a home or work address 1. 2. 3. 4. 5. 6. 7. 8. 9. On a map, press the Menu key. Click Layers. If necessary, expand the Favorites folder and the Locations folder. Highlight Home or Work. Press the Menu key. Click Edit. Edit the address information. Press the Menu key. Click Lookup Address. Navigation Zoom in to a direction on a route 1. On a map, highlight a direction on a route. 2. Press the Menu key. 3. Click Zoom To Point. Zoom in to or out from a map 1.
User Guide 3. Click Add To Favorites. 4. Perform any of the following actions: • To rename the bookmark, in the Label field, type a new name. • To file the bookmark in a different location, change the Folder field. 5. Click OK. Change a bookmark for a location or route 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. On the Home screen, click the Maps icon On a map, press the Menu key. Click Find Location. Click Favorites. Highlight a bookmark. Press the Menu key. Click Edit. Change the bookmark. Press the Menu key.
User Guide 4. 5. 6. 7. 8. Map options Click Favorites. Highlight a bookmark. Press the Menu key. Click Move. Click a new location. Map options Set the GPS receiver that you use to track your movement To perform this task, if you don't have an internal GPS receiver, you must pair your BlackBerry® device with a Bluetooth® enabled GPS receiver. 1. 2. 3. 4. 5. On a map, press the Menu key. Click Options. Change the GPS Source field. Press the Menu key. Click Save. Clear the map cache 1. 2. 3. 4. 5.
User Guide Map options 2. Click North Up. To view the direction that you are moving at the top of the map again, press the Menu key. Click Track Up. Hide the tracking information at the bottom of a map 1. When tracking your movement on a map, press the Menu key. 2. Click Hide Dashboard. To view the tracking information again, press the Menu key. Click Show Dashboard.
User Guide Map shortcuts View a geotagged picture on a map When you highlight a geotagged picture that is saved on your BlackBerry® device, a globe indicator appears beside the file name in the lowerleft corner of the screen. 1. On the Home screen, click the Media icon. 2. Click Pictures. 3. Click a category. 4. Highlight a geotagged picture. 5. Press the Menu key. 6. Click View on Map. Map shortcuts • • • • • • To zoom in to a map, press I. To zoom out from a map, press O.
User Guide BlackBerry Messenger BlackBerry Messenger Contacts Add a contact You must invite contacts to use BlackBerry® Messenger before they are added to your BlackBerry Messenger contact list. 1. In BlackBerry Messenger, on the Contact list screen, press the Menu key. 2. Click Add a Contact. 3. Type part or all of the contact name. 4. Click the contact. 5. If you have turned on invitation passwords and you want to set a password, type an invitation question and answer. Click OK.
User Guide Groups Turn off invitation forwarding options If you turn off invitation forwarding, contacts that you invite can only accept invitations from the original email address or PIN that you sent the invitation to. 1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. 2. Click Options. 3. Change the Allow Forwarding of Requests field to No. 4. Press the Menu key. 5. Click Save. View a contact's information 1.
User Guide Conversations 4. Click OK. Move a contact to a different group 1. 2. 3. 4. In BlackBerry® Messenger, on the Contact list screen, highlight a contact. Press the Menu key. Click Move Contact. Click a group. Rename a group 1. 2. 3. 4. 5. In BlackBerry® Messenger, on the Contact list screen, highlight a group. Press the Menu key. Click Edit Group. Type a name for the group. Click OK. Delete a group You must move your contacts out of a group before you can delete that group.
User Guide Conversations Add an emoticon 1. When composing a message, press the Symbol key twice. 2. Click an emoticon. Send a file to a contact 1. 2. 3. 4. During a BlackBerry® Messenger conversation, press the Menu key. Click Send a File. Navigate to a folder that contains pictures or audio files. Click a file. Send a voice note to a contact You can record and send a new voice note to a contact. You cannot save voice notes or send saved voice notes. 1.
User Guide Conversations 5. Click Save. To turn on ping vibration again, change the Vibrate When Receiving a Ping field to Yes. Prevent conversations from appearing in the main message list 1. 2. 3. 4. 5. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. Click Options. Change the Show Conversations in Message List field to No. Press the Menu key. Click Save. To view conversations in the main message list again, change the Show Conversations in Message List field to Yes.
User Guide Availability 4. Type a message. 5. Click OK. Send your GPS location to a contact To perform this task, you must set a GPS receiver to use. 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click Send My Location. End a conversation 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click End Conversation.
User Guide Show when you are listening to an audio file 1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. 2. Click Options. 3. Change the Allow Now Playing presence status field to Yes. To stop showing when you are listening to an audio file, change the Allow Now Playing presence status field to No. Receive notification when a contact becomes available 1. In BlackBerry® Messenger, on the Contact list screen, highlight an unavailable contact. 2. Press the Menu key. 3.
User Guide Applications Applications Switch applications 1. In any application, press the Menu key. 2. Click Switch Application. 3. Perform one of the following actions: • If the application that you want to switch to appears, highlight an application and press the Enter key. • If the application that you want to switch to does not appear, highlight Home Screen and press the Enter key. Add an application 1. 2. 3. 4. On a web page, highlight a link for an application. Press the Menu key. Click Download.
User Guide Receive a device password prompt before you add an application Receive a device password prompt before you add an application To perform this task, you must have set a BlackBerry® device password. 1. 2. 3. 4. 5. On the Home screen, click the Options icon. Click Password. Change the Prompt on application install field to Yes. Press the Menu key. Click Save. View the size of an application database 1. 2. 3. 4. On the Home screen, click the Options icon. Click Status. Press the Menu key.
User Guide • Update the BlackBerry Device Software If you have installed the BlackBerry® Desktop Software on your computer, your device must not be connected to your computer. Update the BlackBerry Device Software You can use your BlackBerry® device when you download BlackBerry® Device Software but not when you install the software. If content protection is turned on, you might need to type your password at various times during the installation process. 1.
User Guide Application troubleshooting Application troubleshooting I cannot add applications Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your device has enough memory to add the application. My device does not have enough available memory to update the BlackBerry Device Software Delete display languages or third-party applications that you do not use.
User Guide Wireless network coverage Wireless network coverage Find information about wireless coverage indicators Your BlackBerry® device uses various indicators to indicate the current wireless coverage level. For more information about wireless coverage indicators, see the printed documentation that came with your device. Turn off a wireless connection You should turn off wireless connections in certain places, such as on an airplane or in a hospital.
User Guide Turn on wireless coverage notification Red: Your connection to the Wi-Fi network is turned off. Bluetooth Green: Your device is connected to another Bluetooth® enabled device. White: Bluetooth technology is turned on, but your device is not connected to another Bluetooth enabled device. Red: Bluetooth technology is turned off. Turn on wireless coverage notification 1. 2. 3. 4. 5. On the Home screen, click the Options icon. Click Screen/Keyboard. Set the LED Coverage Indicator field to On.
User Guide Change the order of preferred wireless networks Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the Options icon. 2. Click Mobile Network. 3. Press the Menu key. 4. Click My Preferred Network List. 5. Press the Menu key. 6. Click Add Network. 7. Perform one of the following actions: • To scan for a wireless network to add, click Select From Available Networks. Click a wireless network. Click Select Network.
User Guide 6. 7. 8. 9. Turn off data service Press the Menu key. Click Delete. Press the Menu key. Click Save. Turn off data service Depending on your wireless service plan, you might be able to turn off data service (email, PIN and MMS messages, and browser service) on your BlackBerry® device so that only phone and SMS text messaging services are available. For more information, contact your wireless service provider. 1. On the Home screen, click the Options icon. 2. Click Mobile Network. 3.
User Guide Verify the status of network connections and services 7. Press the Menu key. 8. Click Save. To connect to your wireless service provider's wireless network again, change the Network Selection Mode field to Automatic. Verify the status of network connections and services 1. On the Home screen, click the Manage Connections icon. 2. Click Services Status.
User Guide Wi-Fi connection settings About Wi-Fi profiles A Wi-Fi® profile contains the information that you require to connect to a Wi-Fi network. You can have more than one Wi-Fi profile on your BlackBerry® device. For example, you can have one Wi-Fi profile that you use to connect to a Wi-Fi network at home and another Wi-Fi profile that you use to connect to your organization's Wi-Fi network.
User Guide Wi-Fi connection settings Server subject for certificate validation: If necessary, type the server subject name your device should use to verify that it is connecting to the correct Wi-Fi network. Server SAN for certificate validation: If necessary, type the server SAN your device should use to verify that it is connecting to the correct Wi-Fi network. IMSI: If your SIM card has more than one IMSI, set the IMSI that you use to connect to the Wi-Fi network. Change the order of Wi-Fi profiles 1.
User Guide Advanced Wi-Fi connection settings 3. Highlight a Wi-Fi® profile. 4. Press the Menu key. 5. Click Delete. Install a root certificate on your computer Depending on the Wi-Fi® network that you want to connect to, you might need to install the root certificate for the certificate authority server that created the certificate for the authentication server. For more information, contact your administrator. 1. Download the root certificate from the certificate authority server to your computer. 2.
User Guide Advanced Wi-Fi connection settings SSID: Type the Wi-Fi network name. Band type: Set the Wi-Fi network type. If you do not know the network type, do not change this field. Prompt before connection: Set whether a prompt appears before your BlackBerry® device connects to the Wi-Fi network. Allow inter-access point handover: Set whether your device remains connected to the Wi-Fi network when you move between wireless access points.
User Guide Set whether you use a hardware token to connect to the Wi-Fi network. Token serial number: If you use a software token to connect to the Wi-Fi network, set the token serial number. Server subject for certificate validation: If necessary, type the server subject name your device should use to verify that it is connecting to the correct Wi-Fi network.
User Guide UMA connection settings UMA connection settings About connecting to a Wi-Fi network for UMA Depending on your wireless service provider, you might be able to make calls, send and receive email, PIN, SMS text, and MMS messages, and visit web pages using UMA. Your device must be connected to a Wi-Fi® network to use UMA. For more information, contact your wireless service provider.
User Guide Wireless network coverage troubleshooting I cannot connect to a Wi-Fi network Try performing the following actions: • Verify that you have turned on the connection to the Wi-Fi® network. • Verify that you are in a Wi-Fi coverage area. • If the Wi-Fi network does not appear in the Wi-Fi setup application and you know the network name, connect to the Wi-Fi network manually. • Verify that the connection options in the Wi-Fi setup application are correct.
User Guide Power, battery, and memory Power, battery, and memory Turn off your device Depending on your theme, the location or name for Turn Power Off might differ from the location or name in this procedure. For more information about application locations and names, see the printed documentation that came with your BlackBerry® device. • If you have not set your device to turn on and turn off automatically at specific times, hold the Power key.
User Guide • • • • • • • • • Format the device memory or a media card Charge your device regularly. Keep your battery connections clean. Every few months, use a cotton swab or dry cloth to clean the metal contacts on the battery and the device. Set backlighting to remain on for a shorter period of time and lower its brightness. Turn off the connection to a wireless network when you are not in a wireless coverage area.
User Guide • • Best practice: Optimizing your device performance If you recently updated the BlackBerry® Device Software over the wireless network, delete the previous version of the BlackBerry Device Software. Clear the browser cache. To use less memory, try changing options for email messages, calendar entries, and media files. Consider the following guidelines: • • • • • Reduce the amount of time that your device stores email messages and calendar entries.
User Guide SIM card SIM card About the SIM card phone book If your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card phone book to access contacts that you have added to your SIM card. The SIM card phone book is different from the contact list on your BlackBerry® device. If you switch SIM cards, the contacts in the SIM card phone book change. You can add ADN entries to your SIM card phone book. You can also search for ADN entries or SDN entries.
User Guide Change a SIM card contact 4. Click Copy to SIM Phone Book. 5. Press the Menu key. 6. Click Save. Change a SIM card contact 1. 2. 3. 4. 5. 6. 7. 8. In the contact list, press the Menu key. Click SIM Phone Book. Highlight a contact. Press the Menu key. Click Edit. Change the contact information. Press the Menu key. Click Save. Delete a SIM card contact 1. 2. 3. 4. 5. In the contact list, press the Menu key. Click SIM Phone Book. Highlight a contact. Press the Menu key. Click Delete.
User Guide About SIM card security About SIM card security You can protect your SIM card with a PIN code to add another level of security to your BlackBerry® device. If you lock your SIM card with a PIN code, other people cannot use their SIM card in your device. Before you can use your SIM card in another device, you must type the PIN code. Protect your SIM card with a PIN code To obtain your SIM card PIN code, contact your wireless service provider.
User Guide Security Security Security basics About the device password If you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry before you can continue. When you try to type your password again, the characters that you type appear on the screen. If you exceed the number of allowed password attempts, your device deletes all your device data for security reasons. Set a device password 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Options icon. Click Password.
User Guide Password keeper Lock the keyboard If you do not set a BlackBerry® device password, you can lock your keyboard to avoid making calls and pressing keys accidentally. On the Home screen, click the Keyboard Lock icon. To unlock the keyboard, press the asterisk (*) key and the Send key. Set a limit for device password attempts 1. 2. 3. 4. 5. On the Home screen, click the Options icon. Click Password. Set the Number of Password Attempts field. Press the Menu key. Click Save.
User Guide Password keeper 6. Type the password information. 7. Press the Menu key. 8. Click Save. Set criteria for randomly generated passwords 1. 2. 3. 4. 5. 6. On the Home screen or in the Applications folder, click the Password Keeper icon. Press the Menu key. Click Options. Set the random password fields. Press the Menu key. Click Save. View a password in the password keeper In the password keeper, click a password. Change a password in the password keeper 1. 2. 3. 4. 5. 6. 7.
User Guide 3. 4. 5. 6. 7. Click Options. If necessary, click General Options. Change the Confirm Delete field to No. Press the Menu key. Click Save. Delete a password from the password keeper 1. 2. 3. 4. On the Home screen or in the Applications folder, click the Password Keeper icon. Highlight a password. Press the Menu key. Click Delete. Change the password keeper password 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Press the Menu key. 3.
User Guide Encryption 5. Press the Menu key. 6. Click Save. Encryption About file encryption File encryption is designed to protect the data that you store in the BlackBerry® device memory and on a media card that can be inserted in your device. You can encrypt the files in the device memory and on your media card using an encryption key that your device generates, a device password, or both.
User Guide Encryption Protect your device data To perform this task, you must have set a BlackBerry® device password. 1. 2. 3. 4. 5. 6. On the Home screen, click the Options icon. Click Security Options. Click General Settings. Change the Content Protection field to Enabled. Press the Menu key. Click Save. Set content protection strength You can set the strength of the encryption that your BlackBerry® device uses to protect data that you receive when your device is locked. 1.
User Guide Memory cleaning About content compression Content compression is designed to reduce the size of your BlackBerry® device data while maintaining the integrity of that data. When content compression is turned on, your device compresses all device data, including messages, contacts, calendar entries, tasks, and memos. You should keep content compression turned on. If content compression and content protection are turned on, your device compresses device data before encrypting it.
User Guide Certificates • To prevent your BlackBerry® device from deleting sensitive data when you insert your device in a holster, change the Clean When Holstered field to No. • To prevent your device from deleting sensitive data when your device remains idle for a specified period of time, change the Clean When Idle field to No. • To change how long your device waits after you stop using it before it deletes sensitive data, change the Idle Timeout field. 5. Press the Menu key. 6. Click Save.
User Guide Certificates 8. Click Search. 9. Click a certificate. 10. Click Add Certificate to Key Store. View properties for a certificate 1. 2. 3. 4. On the Home screen, click the Options icon. Click Security Options. Click Certificates. Click a certificate. Certificate properties Revocation Status: This field displays the revocation status of the certificate at a specified date and time. Trust Status: This field displays the trust status of the certificate chain.
User Guide This field displays the SHA-1 digital thumbprint of the certificate. MD5 Thumbprint: This field displays the MD5 digital thumbprint of the certificate. View one type of certificate in the certificate list 1. 2. 3. 4. 5. On the Home screen, click the Options icon. Click Security Options. Click Certificates. Press the Menu key.
User Guide Certificates 6. Click Show Chain. Certificate status Certificate status indicators : The certificate has a corresponding private key that is stored on your BlackBerry® device or a smart card. : The certificate chain is trusted and valid, and the revocation status of the certificate chain is good. : The revocation status of the certificate chain is unknown, or a public key for a certificate in the certificate chain is weak.
User Guide 2. 3. 4. 5. 6. 7. 8. 9. Click Security Options. Click Certificates. Highlight a certificate. Press the Menu key. Click Revoke. Click Yes. Change the Reason field. Click OK. To cancel a certificate hold, highlight the certificate. Press the Menu key. Click Cancel Hold. Certificate revocation reasons Unknown: The revocation reason does not match any of the predefined reasons. Key Compromise: A person who is not the key subject might have discovered the private key value.
User Guide Certificates 6. Click Change Label. 7. Type a display name for the certificate. 8. Click OK. Add an email address to a certificate 1. 2. 3. 4. 5. 6. 7. 8. 9. On the Home screen, click the Options icon. Click Security Options. Click Certificates. Highlight a certificate. Press the Menu key. Click Associate Addresses. Press the Menu key. Click Add Address. Perform one of the following actions: • Click a contact. • Click Use Once. Type an email address. 10. Press the Menu key. 11. Click Save.
User Guide 8. Perform one of the following actions: • To download the revocation status of a certificate when you add it to the key store, change the Fetch Status field to Yes. • To add a certificate to the key store without downloading the revocation status, change the Fetch Status field to No. 9. Press the Menu key. 10. Click Save. Certificate shortcuts • • • • • • • • • • To view the certificate issuer, press the Space key. To view the properties of a certificate, press the Enter key.
User Guide PGP keys Download a personal PGP key from the PGP Universal Server 1. 2. 3. 4. 5. On the Home screen, click the Options icon. Click Security Options. Click PGP. Press the Menu key. Click Download Keys. Download an updated PGP key from an LDAP certificate server 1. 2. 3. 4. 5. 6. On the Home screen, click the Options icon. Click Security Options. Click PGP keys. Highlight a PGP® key. Press the Menu key. Click Fetch Updated PGP Key. View properties for a PGP key 1. 2. 3. 4. 5.
User Guide PGP keys Public Key Type: This field displays the standard to which the public key complies. Your device supports RSA®, DSA, and Diffie-Hellman keys. Key Usage: This field displays approved uses of the PGP key. Fingerprint: This field displays the PGP key fingerprint in hexadecimal format. Send a PGP key When you send a PGP® key, your BlackBerry® device sends the public key, but does not send the corresponding private key. 1. On the Home screen, click the Options icon. 2.
User Guide PGP keys PGP key status PGP key status indicators : The PGP® key has a corresponding private key that is stored on your BlackBerry® device. : The PGP key is trusted and valid, and the revocation status of the PGP key is good. : The revocation status of the PGP key is unknown or the key is weak. : The PGP key is untrusted, revoked, expired, not valid, or cannot be verified. Check the revocation status of a PGP key 1. 2. 3. 4. 5. 6. On the Home screen, click the Options icon.
User Guide 3. 4. 5. 6. 7. 8. 9. PGP keys Click PGP Keys. Highlight a PGP® key. Press the Menu key. Click Revoke. Click Yes. Change the Reason field. Click OK. PGP key revocation reasons Unknown: The revocation reason does not match any of the predefined reasons. Superseded: A new PGP® key is replacing an existing PGP key. Key Compromise: A person who is not the key subject might have discovered the private key value. Key Retired: The PGP key is no longer used.
User Guide 2. 3. 4. 5. 6. 7. 8. 9. 10. PGP keys Click Security Options. Click PGP keys. Press the Menu key. Click Fetch PGP Keys. Press the Menu key. Click Options. Change the Prompt for Label field to No. Press the Menu key. Click Save. When you add a PGP® key, your BlackBerry® device uses the name that the PGP® Universal Server set for the key when it generated the key. Turn off the fetch status prompt that appears when you add a PGP key to the key store 1. 2. 3. 4. 5. 6. 7. 8.
User Guide Certificate servers • If you changed the connection type that your BlackBerry® device uses to connect to an LDAP certificate server, try using the default connection type. Certificate servers Add a certificate server 1. 2. 3. 4. 5. 6. 7. 8. On the Home screen, click the Options icon. Click Security Options. Click Certificate Servers. Press the Menu key. Click New Server. Specify information for the certificate server. Press the Menu key. Click Save.
User Guide Key stores Authentication Type: Specify whether you must log in to the certificate server. Connection Type: Specify whether your BlackBerry® device uses an SSL connection or a TLS connection to connect to the certificate server. Connection options for OCSP and CRL servers Friendly Name: Type a display name for the certificate server. Server URL: Type the web address of the certificate server. Send connection information for a certificate server 1. 2. 3. 4. 5. 6.
User Guide • • • • • • Key stores certificates that you download from an LDAP certificate server certificates that you add from a message personal PGP® keys (public and private key pairs) PGP public keys that you download from an LDAP certificate server PGP public keys that you add from a message root certificates that are included in the BlackBerry® Desktop Software Change the key store password 1. 2. 3. 4. 5. On the Home screen, click the Options icon. Click Security Options. Click Key Stores.
User Guide Key stores 5. Press the Menu key. 6. Click Save. Change the service that your device uses to download certificates Depending on your organization, you might not be able to change the service that you use to download certificates. For more information, contact your administrator. 1. On the Home screen, click the Options icon. 2. Click Security Options. 3. Click Key Stores. 4. Change the Certificate Service field. 5. Press the Menu key. 6. Click Save.
User Guide 3. 4. 5. 6. Smart cards Click Key Stores. Change the Accept Unverified CRLs field to No. Press the Menu key. Click Save. Your BlackBerry® device rejects certificate revocation lists from CRL servers that the BlackBerry® MDS Connection Service cannot verify. Smart cards About using a smart card with your device Smart cards store certificates and private keys.
User Guide 3. 4. 5. 6. Smart cards Change the User Authenticator field to Smart Card. Press the Menu key. Click Save. Complete the instructions on the screen. Import a certificate from a smart card 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. On the Home screen, click the Options icon. Click Security Options. Click Certificates. Press the Menu key. Click Import Smart Card Certs. Type your smart card password. Select the check box beside a certificate. Click OK. Type your key store password. Click OK.
User Guide 3. 4. 5. 6. Smart cards Click General Settings. Set the Smart Password Entry field to Disabled. Press the Menu key. Click Save. To turn on smart password entry again, set the Smart Password Entry field to Enabled. Switch smart password filters In a blank password field, press the Enter key. The indicator for the new smart password filter appears beside the password field.
User Guide Software tokens 6. Click Save. If your BlackBerry® device checks the status of your authentication certificate and finds that it is revoked or expired, your device locks. Store the pass phrase for your smart card in the application memory 1. 2. 3. 4. 5. 6. On the Home screen, click the Options icon. Click Security Options. Click Smart Card. Change the PIN Caching field to Enabled. Press the Menu key. Click Save.
User Guide VPN settings VPN settings Depending on the options that your administrator has set for you, this feature might not be supported. About VPN profiles A VPN profile contains the information that you require to log in to a VPN. If your organization uses a VPN to control access to its network, you might be able to log in to the VPN and access your organization's network using a Wi-Fi® network. Depending on your organization, you might have more than one VPN profile on your BlackBerry® device.
User Guide About security self-tests Change the software token for a VPN profile To perform this task, the software token that you want to use must be installed on your BlackBerry® device. For more information, contact your administrator. 1. 2. 3. 4. 5. 6. 7. 8. 9. On the Home screen, click the Options icon. Click Security Options. Click VPN. Highlight a VPN profile. Press the Menu key. Click Edit. Set the Token serial number field. Press the Menu key. Click Save.
User Guide Third-party application control Reset connection permissions for third-party applications 1. 2. 3. 4. 5. On the Home screen, click the Options icon. Click Security Options. Click Firewall. Press the Menu key. Click Reset Settings. About direct Internet connections for third-party applications Some third-party applications that you add to your BlackBerry® device might require a direct TCP or HTTP connection to the Internet.
User Guide Third-party application control 2. 3. 4. 5. 6. Click Advanced Options. Click Applications. Highlight a third-party application. Press the Menu key. Perform one of the following actions: • To set permissions for the highlighted third-party application, click Edit Permissions. • To set permissions for all third-party applications, click Edit Default Permissions. 7. Expand Connections, Interactions, or User Data. 8. Change the permission fields. 9. Press the Menu key. 10. Click Save.
User Guide Specify whether third-party applications can turn on or turn off your device or change device options, such as display options. Media: Specify whether third-party applications can access media files on your device. Application Management: Specify whether third-party applications can add or delete application modules or access module information such as an application name or version. Themes: Specify whether your device can use third-party applications as a source for customized themes.
User Guide Security troubleshooting Security troubleshooting I cannot download a certificate If you changed the connection type that your BlackBerry® device uses to connect to the LDAP certificate server, try switching to the default connection type. I cannot unlock my device using my smart card Try performing the following actions: • Verify that the correct smart card is inserted in the smart card reader. • Verify that the smart card is inserted in the smart card reader correctly.
User Guide Service books and diagnostic reports Service books and diagnostic reports Service books About service books Service books determine which services are available on your BlackBerry® device. Your wireless service provider or administrator can send service books to your device over the wireless network.
User Guide Diagnostic reports Diagnostic reports About diagnostic reports Diagnostic reports provide wireless configuration and connection information for your BlackBerry® device. If you cannot connect to the wireless network or access services such as email messaging, your wireless service provider or administrator might ask you to run and submit a diagnostic report. Your wireless service provider or administrator can use the report to help you troubleshoot the problem. Run a diagnostic report 1. 2. 3.
User Guide 2. 3. 4. 5. 6. 7. Wi-Fi diagnostic reports Click Mobile Network. Press the Menu key. Click Diagnostics Test. Highlight a report. Press the Menu key. Click Delete or Delete All. Set a default recipient for diagnostic reports If you set the default recipient, each time that you submit a diagnostic report, your BlackBerry® device sends the report to that recipient. If you want to specify a recipient each time that you submit a report, do not set the default recipient. 1.
User Guide Wi-Fi diagnostic reports About Wi-Fi diagnostic reports Wi-Fi® diagnostic reports provide Wi-Fi configuration and connection information for your BlackBerry® device. If you cannot connect to a WiFi network or access services such as email messaging, your wireless service provider or administrator might ask you to submit a Wi-Fi diagnostic report. Your wireless service provider or administrator can use the report to help you troubleshoot the problem. Submit a Wi-Fi diagnostic report 1. 2. 3. 4.
User Guide 10. Click Save.
User Guide BrickBreaker BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. When you hit the ball with your paddle 50 times on any level, the bricks descend one space every few seconds. BrickBreaker capsules Long: This capsule makes the paddle longer.
User Guide BrickBreaker scoring Catching a capsule: 50 points Shooting a brick with the gun: 50 points Hitting a brick with the ball: 10 points Shooting a brick with the laser: 5 points Damaging a brick with a bomb: 5 points Play BrickBreaker • • • To move the paddle, slide your finger left or right on the trackpad. To release the ball in catch mode, press the Space key. To shoot the laser or gun, press the Space key. Adjust the volume • • To increase the volume, press the Volume Up key.
User Guide Submit a score to the BrickBreaker high score web site 5. Press the Menu key. 6. Click Save. Submit a score to the BrickBreaker high score web site 1. On the Home screen or in a folder, click the BrickBreaker icon. 2. Press the Menu key. 3. Click Send High Score. Check the high scores on the BrickBreaker web site 1. On the Home screen or in a folder, click the BrickBreaker icon. 2. Press the Menu key. 3. Click High Scores.
User Guide Glossary Glossary ADN An abbreviated dialing number (ADN) is a short telephone number, such as 911 or 112, that is used to reach public services. APN access point name BCC blind carbon copy BlackBerry enabled device A BlackBerry enabled device is a device with BlackBerry® Connect™ software, a device with BlackBerry® Built-In™ software, or a device that is running the BlackBerry® Application Suite.
User Guide Glossary EAP-SIM Extensible Authentication Protocol Subscriber Identity Module EAP-TLS Extensible Authentication Protocol Transport Layer Security EAP-TTLS Extensible Authentication Protocol Tunneled Transport Layer Security ECC Elliptic Curve Cryptography FDN Fixed Dialing Number FIPS Federal Information Processing Standards GPS Global Positioning System HTTP Hypertext Transfer Protocol IMSI International Mobile Subscriber Identity IP Internet Protocol LDAP Lightweight Directory Access Protoco
User Guide Glossary mobile network code OCSP Online Certificate Status Protocol OCSP server A BlackBerry® device uses an OCSP server to check the revocation status of a certificate on demand. PEAP Protected Extensible Authentication Protocol personal certificate A personal certificate is a certificate that a certificate authority assigns to a user. personal PGP key A personal PGP® key is made up of a PGP public key and PGP private key for a user.
User Guide Glossary Secure Multipurpose Internet Mail Extensions SMS Short Message Service SMSC Short Message Service Center SSID service set identifier SSL Secure Sockets Layer TCP Transmission Control Protocol TLS Transport Layer Security Triple DES Triple Data Encryption Standard TTY teletype VPN virtual private network WAN wide area network WAP Wireless Application Protocol WEP Wired Equivalent Privacy WML Wireless Markup Language WPA Wi-Fi Protected Access WTLS Wireless Transport Layer Security 273
User Guide Legal notice Legal notice ©2009 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, SureType®, SurePress™ and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. Bluetooth is a trademark of Bluetooth SIG. DataViz, Sheet to Go, Slideshow to Go, and Word to Go are trademarks of DataViz.
User Guide Legal notice OF THE FOLLOWING DAMAGES: DIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR AGGRAVATED DAMAGES, DAMAGES FOR LOSS OF PROFITS OR REVENUES, FAILURE TO REALIZE ANY EXPECTED SAVINGS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, LOSS OF BUSINESS OPPORTUNITY, OR CORRUPTION OR LOSS OF DATA, FAILURES TO TRANSMIT OR RECEIVE ANY DATA, PROBLEMS ASSOCIATED WITH ANY APPLICATIONS USED IN CONJUNCTION WITH RIM PRODUCTS OR SERVICES, DOWNTIME COSTS, LOSS OF THE USE
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