User guide

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Table Of Contents

Welcome to BlackBerry!
- Feature availability
- Find more information
- Start using your device
- Navigation and typing
- BlackBerry basics
- Troubleshooting basics
Shortcuts
- BlackBerry basics shortcuts
- Phone shortcuts
- Message shortcuts
- File and attachment shortcuts
- Media shortcuts
- Browser shortcuts
- Calendar shortcuts
- Typing shortcuts
- Search shortcuts
- Map shortcuts
- Shortcuts troubleshooting
Phone
- Phone basics
- Emergency calls
- Volume
- Voice mail
- Speed dial
- Conference calls
- Call logs
- Call forwarding
- Smart dialing
- TTY support
- Hearing aid mode
- Multiple phone numbers
- Phone options
- Phone shortcuts
- Phone troubleshooting
Voice commands
- Perform an action using a voice command
- Available voice commands
- Change the language for voice commands
- Turn off choice lists for voice commands
- Change the options for voice prompts
- Improve voice recognition
- Voice commands troubleshooting
Messages
- Message basics
- Email messages
- PIN messages
- SMS text messages
- MMS messages
- Message list options
- S/MIME-protected messages
- IBM Lotus Notes native encrypted messages
- PGP protected messages
- Message shortcuts
- Message troubleshooting
Files and attachments
- File and attachment basics
- Managing files and attachments
- Documents
- Spreadsheets
- Media files
- Presentations
- vCard contact attachments
- File and attachment shortcuts
- Attachment troubleshooting
Media
- Audio and video files
- Video recorder
- Camera
- Pictures
- Managing media files
- Memory and media cards
- Transferring and downloading media files
- Media shortcuts
- Media troubleshooting
Browser
- Browser basics
- Browser bookmarks
- Web feeds
- Browser options
- Browser security
- Browser push
- Browser shortcuts
- Browser troubleshooting
Date, time, and alarm
- Set the date and time manually
- Get the date and time from the wireless network automatically
- Change what appears on the display when your device is charging
- Change the clock face
- Display a second time zone
- Turn on bedside clock mode
- Set options for bedside clock mode
- Turn on the alarm
- Silence the alarm
- Change alarm notification options
- Use the stopwatch
- Set the timer
- Change timer notification options
- Date, time, and alarm troubleshooting
Personal organizer
- Contacts
- Calendar
- Tasks
- Memos
- Categories
- Calculator
Ring tones, sounds, and alerts
- Ring tones, sounds, and alerts basics
- LED notification
- Ring tones, sounds and alerts troubleshooting
Typing
- Typing basics
- Typing input methods
- Typing options
- Spelling checker
- Custom dictionary
- AutoText
- Typing shortcuts
- Typing troubleshooting
Language
- Change the display language
- Add a display language
- Delete a display language
- About typing input languages
- Change the typing input language
- Change the voice dialing language
- Use a shortcut to switch typing input languages while you type
- Change the shortcut for switching typing input languages
- Turn off the shortcut for switching typing input languages
- Change the display options for contacts
- Language troubleshooting
Display and keyboard
- Backlighting
- Display options
- Keyboard options
- Themes
- Display troubleshooting
Search
- Messages, attachments, and web pages
- Organizer data
- Search shortcuts
Synchronization
- About synchronization
- Reconcile email messages over the wireless network
- Delete email messages over the wireless network
- Prerequisites: Synchronizing organizer data over the wireless network
- Synchronize organizer data over the wireless network
- About synchronization conflicts
- Manage email reconciliation conflicts
- Manage data synchronization conflicts
- About backing up and restoring device data
- Prerequisites: Restoring data over the wireless network
- Delete device data, third-party applications, or media card files
- Empty the deleted items folder on your computer from your device
- Synchronization troubleshooting
Bluetooth technology
- Bluetooth technology basics
- Bluetooth technology options
- Bluetooth technology troubleshooting
GPS technology
- About GPS technology
- Get your GPS location
- Turn off location aiding
- Prevent others from tracking your location
- GPS technology troubleshooting
Maps
- Map basics
- Navigation
- Maps bookmarks
- Map options
- Map shortcuts
- Maps troubleshooting
BlackBerry Messenger
- Contacts
- Groups
- Conversations
- Availability
Applications
- About multitasking
- Keep an application running and switch to another application
- Keep an application running and return to the Home screen
- Close an application so that it is not running
- About adding applications
- Add, update, or return to the previous version of an application using the application center
- Add an application
- View properties for an application
- Delete a third-party application
- Receive a device password prompt before you add an application
- View the size of an application database
- Check for application updates
- Application troubleshooting
BlackBerry Device Software
- About updating the BlackBerry Device Software
- Update the BlackBerry Device Software over the wireless network
- Return to the previous version of the BlackBerry Device Software
- Delete the previous version of the BlackBerry Device Software
- Check for BlackBerry Device Software updates that you can install over the wireless network
- About updating the BlackBerry Device Software from a web site
- Update the BlackBerry Device Software from a web site
- BlackBerry Device Software troubleshooting
Wireless network coverage
- Turn on the connection to the wireless network
- Turn off the connection to the wireless network
- Turn on or turn off data service or set roaming options
- Wireless networks that your device connects to
- LED notification for network connections
- Turn on LED notification for wireless coverage
- Verify the status of network connections and services
- Roaming
- Preferred wireless network list
- Wireless network coverage troubleshooting
Power, battery, and memory
- Turn off your device
- Set your device to turn on and turn off automatically
- Reset the device
- Check the battery power level
- Extend battery life
- Format the device memory or a media card
- View the amount of available memory
- Best practice: Conserving memory on your device
- The application memory on my device is low
SIM card
- About the SIM card phone book
- Add a contact to your SIM card
- Copy contacts from your SIM card to your contact list
- Copy a contact from your contact list to your SIM card
- Change a SIM card contact
- Delete a SIM card contact
- Store SMS text messages on your SIM card
- About SIM card security
- Protect your SIM card with a PIN code
- Change the SIM card PIN code
- Change the display name for a phone number
Security
- Security basics
- Password keeper
- Encryption
- Memory cleaning
- Certificates
- PGP keys
- Certificate servers
- Key stores
- Smart cards
- Software tokens
- VPN settings
- About security self-tests
- Verify security software
- Third-party application control
- Security troubleshooting
Service books and diagnostic reports
- Service books
- Diagnostic reports
Accessibility options
- About accessibility options
- Change the display font
- Use reverse contrast for the screen display
- Use grayscale for the screen display
- Set the number of icons that appear on the Home screen
- Turn on event sounds
- Assign ring tones and alerts to a contact
- TTY support
- Hearing aid mode
- Voice dialing
- AutoText
- Predictive input method
BrickBreaker
- About BrickBreaker
- BrickBreaker capsules
- BrickBreaker scoring
- Play BrickBreaker
- Adjust the volume
- Set the paddle speed
- Submit a score to the BrickBreaker high score web site
- Check the high scores on the BrickBreaker web site
Word Mole game
- Word Mole game basics
- Single-player games
- Multiplayer games
- Word Mole game troubleshooting
Glossary
Legal notice

Contents

Welcome to BlackBerry!............................................................................................................................................................................................................................ 9

Feature availability..................................................................................................................................................................................................................................... 9

Find more information............................................................................................................................................................................................................................... 10

Start using your device.............................................................................................................................................................................................................................. 10

Navigation and typing............................................................................................................................................................................................................................... 11

BlackBerry basics....................................................................................................................................................................................................................................... 11

Troubleshooting basics.............................................................................................................................................................................................................................. 15

Shortcuts..................................................................................................................................................................................................................................................... 18

BlackBerry basics shortcuts...................................................................................................................................................................................................................... 18

Phone shortcuts.......................................................................................................................................................................................................................................... 18

Message shortcuts..................................................................................................................................................................................................................................... 19

File and attachment shortcuts.................................................................................................................................................................................................................. 20

Media shortcuts.......................................................................................................................................................................................................................................... 20

Browser shortcuts....................................................................................................................................................................................................................................... 21

Calendar shortcuts..................................................................................................................................................................................................................................... 22

Typing shortcuts......................................................................................................................................................................................................................................... 22

Search shortcuts......................................................................................................................................................................................................................................... 23

Map shortcuts............................................................................................................................................................................................................................................. 23

Shortcuts troubleshooting......................................................................................................................................................................................................................... 23

Phone........................................................................................................................................................................................................................................................... 24

Phone basics............................................................................................................................................................................................................................................... 24

Emergency calls.......................................................................................................................................................................................................................................... 27

Volume......................................................................................................................................................................................................................................................... 28

Voice mail.................................................................................................................................................................................................................................................... 29

Speed dial.................................................................................................................................................................................................................................................... 30

Conference calls......................................................................................................................................................................................................................................... 30

Call logs....................................................................................................................................................................................................................................................... 32

Call forwarding........................................................................................................................................................................................................................................... 34

Smart dialing.............................................................................................................................................................................................................................................. 35

TTY support................................................................................................................................................................................................................................................. 36

Hearing aid mode...................................................................................................................................................................................................................................... 37

Multiple phone numbers........................................................................................................................................................................................................................... 38

Phone options............................................................................................................................................................................................................................................. 38

Phone troubleshooting.............................................................................................................................................................................................................................. 41

Voice commands........................................................................................................................................................................................................................................ 43

Perform an action using a voice command............................................................................................................................................................................................. 43