Setup guide

IBM Lotus Sametime 7.5 Release Notes Known limitations, problems, and workarounds

Server issues

AIX - Domino fails to connect to LDAP server with SSL via DA .nsf

This issue is related specifically to Domino 7 on AIX. The LDAP SSL works with the same steps on both

Windows and Solaris when the "Verify server name with remote server's certificate" option is enabled. It

only works with Domino 6.5.1 on AIX.

The workaround for the Domino server is to disable the "Verify server name with remote server's

certificate" option in the DA.nsf database.

Conversion Service and files with wrong extensions

When file types have been renamed using a different (incorrect) extension, the conversion service will

attempt to convert the file with the incorrect extension. This may result in the conversion service

producing a large number of incorrect converted images in the converted directory. These images will

eventually be cleaned up, but the process of creating the images may take a long period of time to

complete, in which the conversion service will appear non-responsive. The process, however, will end.

Conversion Servlet: Servlet initialization errors on console

When Sametime 7.5 Conversion Services is installed as a Domino servlet, under certain conditions,

errors like the following may be printed to the Domino console:

Error occurred while initializing Servlet (stconversion)

06/12/2006 04:48:45 PM HTTP JVM: -----Servlet Information----- Servlet name:

stconversion Servlet class : com.lotus.sametime.conversionservlet .ConversionServl

et Servlet state: <Error> Configuration parameters : SametimeDiagnostics .filepath

=SametimeDiagnostics_CS .properties

06/12/2006 04:48:45 PM HTTP JVM:

ava.lang.NoClassDefFoundError : com/lotus/same

time/mime/MultiPartMimeFactory : com/lotus/sametime/mime/MultiPartMimeFactory

This problem usually occurs when Sametime 7.5 Conversion Services has been installed as a Domino

servlet, uninstalled, and then reinstalled as a Domino a servlet. This is because the Conversion Services

uninstall fails to clean up servlets.properties. As a workaround, after uninstalling Conversion Services,

remove the stconversion servlet entries from the servlets.properties file (in the Domino data directory). If

servlets.properties contains entries ONLY for stconversion, then you may remove the servlets.properties

file altogether. Then reinstall Conversion Services as a Domino servlet, and the problem should no longer

occur.