User Guide

Related information
Turn on or turn off data service or set roaming options,259
Switch wireless networks manually,258
Turn on, turn off, or check the status of a network connection,257
Error messages
Data service unavailable
Description
This message appears when you don't have access to data services on your BlackBerry smartphone.
Possible solutions
Try the following actions:
Verify that you're in a wireless coverage area.
Verify that the data service on your smartphone is turned on.
If you're roaming, verify that you can access data services while you roam.
Related information
Turn on or turn off data service or set roaming options,259
Wi-Fi technology
Depending on your BlackBerry smartphone model, the Wi-Fi feature might not be supported.
How to: Wi-Fi technology
Check which wireless networks your smartphone connects to
The types of networks listed do not reflect network connections, only the ability of your BlackBerry smartphone model to
connect to those networks. For more information about the wireless networks that your smartphone connects to, see the
Safety and Product Information booklet for your smartphone.
1. On the home screen or in a folder, click the Options icon.
User Guide Manage Connections
263