Version: 7.
Published: 2013-06-11 SWD-20130611121055184
Contents Quick Help.....................................................................................................................................................9 Getting started: Your smartphone...................................................................................................................9 Popular topics..............................................................................................................................................27 Popular tips......................
Direct Connect basics.................................................................................................................................. 81 DC Group calls............................................................................................................................................. 85 Troubleshooting: Direct Connect.................................................................................................................. 86 Voice commands...................................
How to: Contacts....................................................................................................................................... 196 Troubleshooting: Contacts......................................................................................................................... 206 Clock......................................................................................................................................................... 207 How to: Clock.............................
GPS technology......................................................................................................................................... 235 How to: GPS technology............................................................................................................................. 235 Troubleshooting: GPS technology...............................................................................................................236 Maps......................................................
Smart accessories......................................................................................................................................289 About the Smart Accessories application....................................................................................................289 Set up a new dock......................................................................................................................................289 Change a dock profile......................................
Calculator.................................................................................................................................................. 358 Use the calculator ..................................................................................................................................... 358 Convert a measurement.............................................................................................................................358 Glossary....................................
User Guide Quick Help Quick Help Getting started: Your smartphone Find out about apps and indicators, and what the keys do on your BlackBerry smartphone.
User Guide Quick Help Insert the SIM card Depending on your BlackBerry smartphone model or your wireless service provider, you might not need a SIM card for your smartphone. Slide the SIM card into the slot. Insert the media card and battery The media card is optional. If a media card is included, it might already be inserted.
User Guide Quick Help New in BlackBerry 7.1 BlackBerry 7.1 enhances the BlackBerry experience with new functionality and innovative apps. Direct Connect Direct Connect allows you to use your BlackBerry smartphone like a walkie-talkie. You can make Direct Connect calls, DC Group calls, send Alerts, switch from a Direct Connect call to a phone call, and more. For more information, see Direct Connect.
User Guide Quick Help FM Radio You can use the FM Radio app to listen to radio stations on your smartphone. You can scan for stations, create favorite stations, and you can listen to the radio using a wired headset or the speakerphone. For more information, see FM Radio. Parental Controls Parental Controls are designed to help you have more control over how the features of the BlackBerry smartphone are used.
User Guide Quick Help Touch-free call answering You don't need to use your hands to answer calls when you're using a Bluetooth enabled headset or a regular headset! Now you can set your smartphone to answer calls automatically after 5 seconds. For more information, see Change how you answer calls with a headset. Bluetooth enhancements You can now send multiple pictures at once using Bluetooth technology. For details, see Send a file.
User Guide Quick Help You are prompted to log in using your BlackBerry ID when you set up a BlackBerry PlayBook tablet or a BlackBerry smartphone running BlackBerry 7. If you previously created a BlackBerry ID, you must use it when you set up your new tablet or smartphone (instead of creating a new BlackBerry ID). You can log in to both a tablet and a smartphone using the same BlackBerry ID.
User Guide Quick Help Keys on the front of your BlackBerry smartphone • Press and hold to turn on or turn off your BlackBerry smartphone. Keys on the top of your smartphone Lock Lock or unlock the screen and keyboard. Keys on the right side of your smartphone Volume/Mute • • • • Right convenience key • • Press the top and bottom keys to change the volume. Press and hold the top or bottom key to play the next or previous media file.
User Guide Quick Help Keyboard Alt Type the alternate character on a key. Symbol Open the symbol list. Backspace/Delete Delete the previous character or a selected item. Enter Select an item. Speakerphone Turn on or turn off the speakerphone during a call. Flashing LED color descriptions The LED on the top of your BlackBerry smartphone flashes different colors to indicate the statuses described. Flashing LED color Description Green Indicates that you're in a wireless coverage area.
User Guide Quick Help Icons Application icons You can access your applications by clicking the icons on the home screen and in folders on the home screen. The initial view of the home screen displays icons for only some of the available applications. To view more application icons on the home screen, click All. Depending on your BlackBerry smartphone model, administrator, and wireless service provider, some applications might not be available.
User Guide Quick Help Instant messaging Instant Messaging folder BBM Some applications might appear in this folder including applications that you download.
User Guide Quick Help Personal organizer Contacts Calendar Tasks MemoPad Clock Calculator Documents To Go Files Files Social networking and mobile purchasing BlackBerry App World Social Feeds Facebook for BlackBerry smartphones Twitter for BlackBerry smartphones BlackBerry Device Software update A software update for the BlackBerry Device Software is available. A software update for the BlackBerry Device Software is being downloaded.
User Guide Quick Help Loud profile Custom profile Medium profile Silent profile Vibrate Only profile All Alerts Off profile Games folder BrickBreaker Games Some applications might appear in this folder, including applications that you download. Word Mole Home screen icons These icons are status indicators that appear at the top of the home screen. Depending on your BlackBerry smartphone model and wireless service provider, some of these icons might not appear.
User Guide Quick Help Wi-Fi technology is turned on Message inbox icons These icons indicate the type or status of each message in your inbox. Depending on your BlackBerry smartphone model and wireless service provider, some of these icons might not appear. Unread message New BBM item To clear this indicator, open each chat that has this indicator.
User Guide Quick Help CAP lock (capital letter lock) Multi-tap mode NUM lock (number lock) Current input language Alt mode Phone icons These icons appear at the top of the home screen and in the Phone application. Missed call Received call Placed call Voice mail message Calendar icons These icons appear when you highlight a calendar entry.
User Guide Quick Help Start recording Pause recording Send video Rename video Delete video Your Home screen Home screen at a glance Use a picture as your smartphone wallpaper 1. On the home screen, click the Media icon > Pictures icon. 2. Browse to a picture. 3. Press the key > Set As Wallpaper.
User Guide Quick Help 1. Browse to a website, or highlight the item that you want to create a shortcut for. 2. Press the 3. key > Add to Home Screen. • To change the name of the shortcut, type a new name. • To change the location where the shortcut appears, change the Location field. • To add the shortcut to your Favorites panel, select the Mark as Favorite checkbox. Click Add. Show or hide a home screen panel 1. On the home screen, press the key > Manage Panels. 2.
User Guide Quick Help • To move the application icon into an application folder, click Move To Folder. Click an application folder. • To move the application icon out of an application folder, click Move To Folder. Click Home or an application folder. Change where apps that you download appear To find your downloaded apps more easily, you can set them to appear in a certain folder, including folders you create. 1. On the home screen, press the 2. Change the Downloads Folder field. 3.
User Guide Quick Help Add a message that appears when your smartphone is locked 1. On the home screen or in a folder, click the Options icon. 2. Click Display > Message on Lock Screen. 3. Type the text that you want to appear on the screen when your smartphone is locked. 4. Press the key > Save. Related information Lock or unlock your smartphone,31 Feature availability The following items affect the availability of features on your BlackBerry smartphone.
User Guide Quick Help If you are a corporate user, your administrator sets up your email account by associating it with a BlackBerry Enterprise Server. Your administrator might set options that determine the features and settings that are available on your smartphone and if you can add or update an app. You can view the IT policies that have been set by your administrator in the security options on your smartphone.
User Guide Quick Help Set up an email address 1. On the Home screen, click the Setup icon. 2. In the Setup section, click the Email Accounts icon. 3. Follow the screens to set up your email address. When your email address is set up correctly, you receive a confirmation message. To view and manage your email messages, on the Home screen, click the Messages icon. Note: In some cases, you might see the following options. If so, select one of the options.
User Guide Quick Help About downloading apps with the BlackBerry App World With the BlackBerry App World storefront, you can search for and download games, themes, social networking apps, personal productivity apps, and much more. Using an existing PayPal account, you can buy and download apps to your smartphone over the wireless network. If you don't already have the BlackBerry App World on your smartphone, you can download it at www.blackberryappworld.com.
User Guide Quick Help To use your smartphone as a tethered modem with a laptop, you must connect your smartphone with your laptop using a USB cable and open the BlackBerry Desktop Software. To use your smartphone as a tethered modem with a BlackBerry PlayBook tablet, you must pair your smartphone with your tablet using Bluetooth technology.
User Guide 4. Press the Quick Help key > Save. Related information I can't change the number of times that my smartphone rings,79 Add or delete a contact alert,165 Add or delete a custom sound profile,165 Icons for sound and alert profiles,164 View a location on a map 1. On the home screen, click the Maps icon. 2. Press the 3. key > Find a Location. • To search for a point of interest such as a business or landmark, in the Find a store, café, etc.
User Guide Quick Help Turn on or turn off airplane mode You should keep network connections turned off in certain places, such as on an airplane or in a hospital. For more information, see the Safety and Product Information booklet for your BlackBerry smartphone. On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. • To turn on airplane mode, click All Off. • To turn off airplane mode, click Restore Connections.
User Guide Quick Help Tips: Managing indicators Indicators tell you that there is something new or updated, such as a new message, voice mail message, or feed, or they inform you of the status of something, such as the battery or network connection. Indicators often appear on app icons, new content within apps, and at the top of the Home screen. For a complete list of indicators, visit www.blackberry.com/docs/smartphones. Click your smartphone model, and then click the Icon Guide.
User Guide Update your BlackBerry Device Software from your computer. Quick Help On your computer, visit www.blackberry.com/update. Click Check for Updates. Connect your smartphone to your computer. Set your BlackBerry Desktop Software to check for updates For instructions, see the Help in BlackBerry Desktop automatically. Software. Update your BlackBerry Desktop Software. Visit www.blackberry.com/desktopsoftware.
User Guide Quick Help Change what happens when you type on the Home screen,25 Assign an application to a convenience key,225 Keep an application running in the background and switch to another application,245 Tips: Extending battery life Close apps when you're finished with them. In an app, press the Turn on battery saving mode. On the home screen or in a folder, click the Options icon. Click Device > Battery Saving Mode. Select the Turn on Battery Saving Mode when battery power level is low checkbox.
User Guide Quick Help If your smartphone has a camera flash, turn off the flash. On the home screen, click the Camera icon. Click the flash icon at the bottom of the screen until the flash off indicator appears. Keep your battery connections clean. Every few months, use a cotton swab or dry cloth to clean the metal contacts on the battery and the smartphone. Check for Device Software updates. Click the Options icon > Device > Software Updates.
User Guide Quick Help Tips: Keeping your information safe You can take some simple steps to help prevent the information on your BlackBerry smartphone from being compromised, such as avoiding leaving your smartphone unattended. Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software.
User Guide Quick Help Insert a plus sign (+) when typing a phone number Press O. Turn on or turn off the speakerphone during a call Press the key on the keyboard. Stop listening to a call with a wireless headset Press the key on the keyboard. Change the active phone number From the home screen, press the key. Click your phone number at the top of the screen. Click a phone number.
User Guide Quick Help Highlight text character by character Press the Left or Right key and, on the trackpad, slide your finger left or right. Cut highlighted text Press the Left or Right Copy highlighted text Press the Paste text Press the Left or Right key and the key. key and click the trackpad. key and click the trackpad. Shortcuts: Media Depending on the typing input language that you're using, some shortcuts might not be available.
User Guide Rotate Quick Help Press L Camera and video camera Zoom in before you take a picture or record a video Press the Volume Up key. Zoom out before you take a picture or record a video Press the Volume Down key. Take a picture Press the Convenience key on the right side of your smartphone. Common troubleshooting I can't make or receive calls Try the following actions: • • • • • • • • • • 40 Verify that your BlackBerry smartphone is connected to the wireless network.
User Guide Quick Help Related information Fixed dialing and smart dialing,68 Call waiting, call forwarding, and call blocking,66 Switch the active phone number,74 I'm not receiving messages Try the following actions: • • • • Verify that your BlackBerry smartphone is connected to the wireless network. If you're not in a wireless coverage area, you should receive messages when you return to a wireless coverage area. Reset your smartphone. Connect to the network and try again.
User Guide • • • Quick Help Generate an encryption key. Verify that data service is turned on. Resend the message. Related information Generate an encryption key,316 Change or delete a contact,197 Turn on or turn off data service or set roaming options,259 Options for email filters,102 Resend a message,99 Turn on, turn off, or check the status of a network connection,257 Resend a message,99 I forget my smartphone password If you forget your BlackBerry smartphone password, it can't be recovered.
User Guide Quick Help The screen turns off When you don't use your BlackBerry smartphone for a period of time, the screen turns off to conserve battery power. You can change the length of time that the backlight stays on when you aren't touching your smartphone. To turn on the screen, click the trackpad or press a key.
User Guide • • Quick Help If your smartphone doesn't detect the Bluetooth enabled device that you want to pair with, try making your smartphone discoverable for a short period of time. Many car kits need to discover your smartphone rather than your smartphone discovering the car kit. On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. Click Networks and Connections > Bluetooth Connections. Click Add New Device. Click Listen.
User Guide Tips and shortcuts Tips and shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. Tips: Doing things quickly For full instructions, click the links under Related information at the bottom. Access popular options such as setting the alarm, viewing notifications, and turning on or turning off network connections. Highlight and click the areas at the top of the home screen.
User Guide Tips and shortcuts Keep an application running in the background and switch to another application,245 Tips: Extending battery life Close apps when you're finished with them. In an app, press the Turn on battery saving mode. On the home screen or in a folder, click the Options icon. Click Device > Battery Saving Mode. Select the Turn on Battery Saving Mode when battery power level is low checkbox. Turn off network connections you aren't using.
User Guide Tips and shortcuts If your smartphone has a camera flash, turn off the flash. On the home screen, click the Camera icon. Click the flash icon at the bottom of the screen until the flash off indicator appears. Keep your battery connections clean. Every few months, use a cotton swab or dry cloth to clean the metal contacts on the battery and the smartphone. Check for Device Software updates. Click the Options icon > Device > Software Updates.
User Guide Tips and shortcuts Reduce the size of pictures you take and videos you record. On the home screen, click the Camera icon or the Media icon > Video Camera icon. Press the key > Options. Change the Image Size or Video Format field. Store files on a media card instead of your smartphone. On the home screen, click the Camera icon or the Media key > Options. icon > Video Camera icon. Press the In the Storage section, change the Store Pictures or Store Videos field.
User Guide Delete browsing history and clear the cache. Delete messages. Tips and shortcuts On the home screen, click the Browser icon. Press the key > Options. Go to the Clear Browsing Data section. Highlight a message. Press and hold the key. On the trackpad, slide your finger up or down. Release the key. Press the key > Delete Messages. Or, highlight a date. Press the key > Delete Prior. Reduce the amount of time that your smartphone stores email messages and calendar entries.
User Guide Tips and shortcuts Set your BlackBerry Desktop Software to check for updates For instructions, see the Help in BlackBerry Desktop automatically. Software. Update your BlackBerry Desktop Software. Visit www.blackberry.com/desktopsoftware. Tips: Keeping your information safe You can take some simple steps to help prevent the information on your BlackBerry smartphone from being compromised, such as avoiding leaving your smartphone unattended.
User Guide Remove the new item indicator Tips and shortcuts Open each item that has this indicator. For example, to remove it from the Messages icon, click the icon. . Remove the unopened message indicator . In the Messages app, do one or more of the following: • • Identify an indicator. Open all of your messages by clicking on them. If you can't find all of your unread messages in your inbox, look in your messages folders. Mark a message as read. Highlight a message. Press the key > Mark Read.
User Guide Tips and shortcuts In your message inbox Open a message Press the Compose a message from a message inbox Press C Mark a message as read or unread Press the Add a flag to a message Press W View all flagged messages Press the key and F. View received messages and received call logs Press the key and I. View draft and sent messages Press the key and O. View voice mail messages Press the key and V. View text messages Press the key and S. View call logs Press the key and P.
User Guide Tips and shortcuts Shortcuts: Files and attachments Depending on the typing input language that you are using, some shortcuts might not be available. Search for text in a file or an attachment Press F Move to the last cursor position after closing and reopening a file or an attachment Press G In a spreadsheet Move to a specific cell Press G View the content of a cell Press the Space key Switch worksheets Press V. Click a worksheet.
User Guide Tips and shortcuts Shortcuts: Typing with the physical keyboard Depending on the typing input language that you're using, some shortcuts might not be available. Insert a period (.) Press the key twice. The next letter is capitalized. Insert an at sign (@) or a period (.) in an email address field Press the key. Capitalize a letter Press and hold the letter key until the capitalized letter appears. Turn on CAPS lock Press the key and the Right CAPS lock, press the Left or Right key.
User Guide Tips and shortcuts Copy highlighted text Press the Paste text Press the Left or Right key and click the trackpad. key and click the trackpad. Shortcuts: Media Depending on the typing input language that you're using, some shortcuts might not be available. Audio and video files Pause an audio or video file Press the Mute key on the right side of your BlackBerry smartphone. Resume playing an audio or video file Press the Mute key again.
User Guide Tips and shortcuts Camera and video camera Zoom in before you take a picture or record a video Press the Volume Up key. Zoom out before you take a picture or record a video Press the Volume Down key. Take a picture Press the Convenience key on the right side of your smartphone. Shortcuts: Browser To use browser shortcuts, you might need to turn on shortcuts in the browser options. Depending on the typing input language that you are using, some shortcuts might not be available.
User Guide Tips and shortcuts Find text on a webpage Press F. To find the next instance of the text, press V. Open the browser options Press S Move around a webpage Move up a screen Press the Move down a screen Press the Move to the top of a webpage Press T Move to the bottom of a webpage Press B key and the key. key. Related information Turn on browser shortcuts,170 Shortcuts: Search Depending on the typing input language that you're using, some shortcuts might not be available.
User Guide Tips and shortcuts Shortcuts: Maps Depending on the typing input language that you are using, some shortcuts might not be available. Zoom in to a map Press I Zoom out from a map Press O Move to the next direction on a route Press N Move to the previous direction on a route Press P Shortcuts: Calendar Depending on the typing input language that you're using, some shortcuts might not be available.For shortcuts to work in Day view, press the key > Options.
User Guide Tips and shortcuts Troubleshooting: Shortcuts I can't use a shortcut Try the following actions: • • Depending on the typing input language that you're using, some shortcuts might not be available. Try changing the typing input language. If media shortcuts aren't working, verify that you have turned on audio and video shortcuts in the Media options.
User Guide Phone Phone How to: Phone Phone at a glance Phone icons These icons appear at the top of the home screen and in the Phone application.
User Guide Phone • To view your active phone number, from the home screen, press the of the screen. key. Your phone number appears at the top • To view a list of your multiple phone numbers, from the home screen, press the key. Click the area at the top of the screen. If your wireless service plan supports text messaging, the first phone number in the list is the phone number that you use to send and receive text messages.
User Guide Phone During a call, press the key. • To answer the incoming call and place the current call on hold, click Answer - Hold Current. • To answer the incoming call and end the current call, click Answer - Drop Current. To return to the first call, press the key > Swap or Flash.
User Guide Phone To resume a call, press the key > Resume. Turn on the speakerphone During a call, press the key > Activate Speakerphone. Don't hold your BlackBerry smartphone near your ear while you use the speakerphone. Hearing damage can occur. For more information, see the Safety and Product Information booklet for your smartphone. To turn off the speakerphone, press the key > Activate Handset. Dial an extension 1. When typing a phone number, press the 2. Type the extension number.
User Guide Phone Emergency calls About emergency calls and Emergency Callback Mode If you're outside of a wireless coverage area and the indicator appears at the top of the screen, you can call only emergency numbers. Your BlackBerry smartphone is designed to allow emergency calls even when your smartphone is locked. Depending on your smartphone model and the wireless network that your smartphone is connected to, your smartphone is also designed to allow emergency calls when the SIM card isn't inserted.
User Guide • Phone To mute the volume, press the Mute key on the right side of your smartphone. To turn off mute, press the Mute key again. If you press the Mute key during a call, your smartphone mutes the call so that you can hear others on the call, but they can't hear you. Related information Mute a call,62 Improve sound quality for media files,143 Amplify the volume using the audio boost feature,143 Change the default volume for calls You can increase or decrease the default volume for calls.
User Guide Phone 2. Press the 3. In the Speed Dial Numbers list, click an unassigned key. 4. Click a contact. 5. If necessary, click a phone number for the contact. key > View > Speed Dial List. To make a call using speed dial, from the Phone application, the home screen, a message, or a message inbox, press and hold the key that you assigned to the contact. Change the contact that is assigned to a speed dial key 1. From the home screen, press the 2. Press the 3.
User Guide Phone Start or stop forwarding calls Before you begin: To perform this task, your wireless service provider must set up your SIM card or BlackBerry smartphone for this service. 1. From the home screen, press the 2. Press the 3. key. key > Options > Call Forwarding. • To forward all calls to a call forwarding number, change the Forward Calls field to Always. • To forward unanswered calls only, change the Forward Calls field to Customize.
User Guide Phone Block or stop blocking calls Before you begin: To perform this task, your BlackBerry smartphone must use a SIM card, and your wireless service provider must set up your SIM card for this service and provide you with a call blocking password. 1. From the home screen, press the 2. Press the 3. Highlight a call blocking option. 4. Press the 5. Type your call blocking password. key. key > Options > Call Blocking. key > Enable.
User Guide Phone 3. Press the 4. Type your PIN2 code. 5. Press the key > Enable FDN Mode. key on the keyboard. To turn off fixed dialing, press the Related information I can't make or receive calls,40 key > Disable FDN Mode. Add, change, or delete a contact in your fixed dialing list Before you begin: To perform this task, your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code. 1. From the home screen, press the 2. Press the key.
User Guide Phone 5. In the Extension Length field, set the default length for extensions. 6. Press the key > Save. Set the default country code and area code 1. From the home screen, press the 2. Press the 3. Set the Country Code and Area Code fields. 4. If necessary, set the Local Country Code field and International Dialing Digits field. 5. In the National Number Length field, set the default length for phone numbers in your country. 6. Press the key. key > Options > Smart Dialing.
User Guide 5. Phone To join another contact to the call, repeat steps 1 to 4. Related information Place a call on hold,62 Create a phone number link for a conference call 1. Type a phone number for the conference call bridge. 2. Type X and the access code.
User Guide Phone Call logs About call logs Call logs appear in the Phone application and show the status of recent calls by showing either a missed call indicator, placed call indicator, or received call indicator. A call log also includes the date of the call, the phone number, and the estimated duration of the call. For more information about the exact duration of a call, contact your wireless service provider. The phone list view option allows you to sort how call logs appear in the Phone application.
User Guide Phone 4. Highlight a call log. 5. Press the key. • To add notes, click Add Notes. • To change notes, click Edit Notes. • To delete notes, click Edit Notes. Press the 6. Press the key > Clear Field. key > Save. View or hide call logs in the Messages application You can set your BlackBerry smartphone to show call logs, including missed calls, in the Messages application. 1. From the home screen, press the 2. Press the 3. key. key > Options > Call Logs and Lists.
User Guide Phone If your wireless service plan supports text messaging, the first phone number that appears in the drop-down list at the top of the screen in the phone application is the phone number that you use to send and receive text messages. You can change call waiting, call forwarding, and voice mail options for each phone number associated with your smartphone. Switch the active phone number 1. From the home screen, press the 2. Click your phone number at the top of the screen. 3.
User Guide Phone Hide or display your phone number when you make calls Your wireless network can override the option that you choose. 1. From the home screen, press the 2. Press the 3. key. key > Options > In-call Settings. • To hide your phone number when you make calls, change the Restrict My Identity field to Always. • To display your phone number when you make calls, change the Restrict My Identity field to Never.
User Guide Phone Change how you answer calls with a headset If your BlackBerry smartphone is paired with a Bluetooth enabled headset or you have a headset plugged into your smartphone, you can set your smartphone to answer calls automatically after 5 seconds. 1. From the home screen, press the 2. Press the 3. key. key > Options > In-call Settings. • To answer calls automatically after 5 seconds, change the Auto Answer Calls field to After 5s (Bluetooth/ Headset Only).
User Guide Phone Tip: With some voice mail systems you need to add a longer pause before entering the password. To determine if this is required, call your voice mail account and take note of the amount of time that passes before being prompted to enter the password. 1. From the home screen, press the 2. Press the 3. Enter your voice mail access number and the password, if desired. To add additional time before the password, press the key. 4. key. key > Options > Voice Mail.
User Guide Phone Troubleshooting: Phone Some features aren't available on my smartphone The availability of certain features on your BlackBerry smartphone might be affected by items such as your smartphone model and wireless service plan. Depending on your messaging service plan, some features or options might not be available in the message options on the Email Preferences screen.
User Guide • Phone If you're using your BlackBerry MVS Client phone number, verify that your smartphone is registered with the BlackBerry Mobile Voice System. From the home screen, press the key. Press the key. Click Options. Click BlackBerry MVS Client. Press the key. Click Register Now. If the Register Now menu item doesn't appear, or if the registration fails, contact your administrator. If the registration doesn't complete, wait for a short period of time and then try again.
User Guide Phone My phone number appears as Unknown in the Phone application If your BlackBerry smartphone uses a SIM card, try changing the phone number on your SIM card to change how your phone number appears in the Phone application. 1. 2. 3. 4. On the home screen or in a folder, click the Options icon. Click Device > Advanced System Settings > SIM Card. Highlight the phone number. Press the key > Edit SIM Phone Number. 5. Type your phone number. 6. Click OK.
User Guide Direct Connect Direct Connect Direct Connect basics Direct Connect icons Icon Description Home screen icons The Direct Connect service is roaming. The Direct Connect service is not registered. Phone application icons You are making a Direct Connect call. You are receiving a Direct Connect call. You have missed an Alert or a Direct Connect call. You are making a DC Group call. You are receiving a DC Group call. You have missed a DC Group call. You have sent an Alert.
User Guide Direct Connect Icon Description You have sent a DC Group Invitation. You are receiving a DC Group Invitation. You have missed a DC Group Invitation. About Direct Connect Direct Connect allows you to use your BlackBerry smartphone like a walkie-talkie to talk to individuals or groups. And you can even switch from a Direct Connect call to a phone call, while in the middle of a conversation. Find your Direct Connect number 1. On the home screen or in a folder, click the Options icon. 2.
User Guide • To listen, release the 2. Direct Connect button. To end the call, press the key. Related information Make a call,61 Add a contact,196 Answer an Alert or a Direct Connect call • If you receive a Direct Connect call, push the • If you receive an Alert, push the button to start talking. button to start a Direct Connect call.
User Guide Direct Connect 3. Click Blocked DC List > Block another number. 4. Perform one of the following actions: • To block a number that is not in the Contacts application, click New Number. • To block a Direct Connect contact from the Contacts application, click Select Contacts. To unblock a caller, on the home screen or in a folder, click Options > Call Management > DC Settings > Blocked DC List. Highlight the number, press the > Allow DC.
User Guide Direct Connect Direct Connect setting Description Invitation timeout Set a time limit for the invitation to expire when you receive a DC Group invitation. Alert timeout Set a time limit for the Alert to expire when you receive an Alert. DC Group calls About DC Group calls If you want to communicate with multiple Direct Connect contacts, you can make a DC Group call using a DC Group. A DC Group includes Direct Connect contacts. Your wireless service provider must support DC Group calls.
User Guide Direct Connect • To add a member, click Add members. • To delete a member, click Remove members. Delete a DC Group 1. In the Contacts application, select the DC Group that you want to delete. 2. Press the key > Delete. Make a DC Group call You can make a DC Group call as long as at least one DC Group member is available. 1. On the home screen, push the 2. In the Contacts application, highlight a DC Group and push the button on the left side of your BlackBerry smartphone.
User Guide • • • • Direct Connect Make sure that the Direct Connect service is registered on your BlackBerry smartphone. Make sure that your smartphone is connected to the mobile network. If you are trying to make a Direct Connect call, make sure that the Direct Connect number is correct. If you are not able to receive Direct Connect calls from a contact or a Direct Connect number, make sure that the contact or Direct Connect number is not on your blocked caller list.
User Guide Voice commands Voice commands How to: Voice commands Perform an action using a voice command 1. On the home screen or in a folder, click the Voice Dialing icon. 2. After the beep, say a voice command. Related information I can't make calls using a voice command,80 Change the options for voice prompts After you say a voice command, voice prompts might prompt you for further information or clarification, or voice prompts might read out instructions that appear on the screen. 1.
User Guide Voice commands Available voice commands Voice command Description "Call " Say this voice command to make a call. To perform this task with a Bluetooth enabled device, such as a handsfree car kit or wireless headset, the paired Bluetooth enabled device must support this feature and you must turn on Bluetooth technology. You can't make calls to emergency numbers using voice commands.
User Guide Voice commands 1. On the home screen or in a folder, click the Options icon. 2. Click Typing and Language > Language. 3. Change the Voice Dialing field. 4. Press the key > Save. Related information My smartphone doesn't recognize names or numbers in voice commands,91 Turn off choice lists for voice commands If your BlackBerry smartphone identifies more than one possible match to a voice command, your smartphone presents you with a list of possible matches, or a choice list.
User Guide Voice commands My smartphone doesn't recognize names or numbers in voice commands Try the following actions: • Say the first name and the last name of your contact. • Improve voice recognition of numbers.
User Guide Messages Messages How to: Messages application Messages at a glance Search for messages You can search for messages on your BlackBerry smartphone. You might also be able to search for messages in the email application on your computer or in another associated email account if your email account uses the BlackBerry Internet Service or a BlackBerry Enterprise Server that supports this feature. On the home screen, click the Messages icon.
User Guide Messages Note: If you search for messages, your smartphone doesn't search attachments. To stop a search, press the key. Related information Do more with your message search results,305 Message search criteria,305 Hide filed and sent messages from the Messages application 1. On the home screen, click the Messages icon. 2. Press the 3. key > Options > Message Display and Actions. • To hide filed messages, select the Hide Filed Messages checkbox.
User Guide 3. Press the Messages key > Save. Hide the new or unread message indicator 1. On the home screen, click the Messages icon. 2. Press the 3. key > Options > Message Display and Actions. • To hide the new message indicator, clear the Display New Message Indicator checkbox. • To hide the unread message indicator, change the Display Message Count field to None. Press the key > Save. Change how you group email messages 1. On the home screen, click the Messages icon. 2.
User Guide Messages 3. Change the Days To Keep Messages field. 4. Press the key > Save. Related information Some messages aren't appearing on my smartphone,129 Open a new message automatically when you remove your smartphone from your holster 1. On the home screen, click the Messages icon. 2. Press the key > Options > Message Display and Actions. 3. Change the Auto Open Newest Message After Removing Device From Holster field. 4. Press the key > Save.
User Guide Messages Email Set up an email address 1. On the Home screen, click the Setup icon. 2. In the Setup section, click the Email Accounts icon. 3. Follow the screens to set up your email address. When your email address is set up correctly, you receive a confirmation message. To view and manage your email messages, on the Home screen, click the Messages icon. Note: In some cases, you might see the following options. If so, select one of the options.
User Guide Messages For more information about personal email accounts, visit www.blackberry.com/docs/smartphones and click the link under Email Setup. Compose and send an email 1. On the home screen, click the Messages icon. 2. Press the 3. In the To field, type an email address or a contact name. 4. Type a message. 5. Press the key > Compose Email. key > Send.
User Guide Messages Related information View saved messages,99 Blind carbon copy a contact You can blind carbon copy a contact in an email or a PIN message. When you are composing an email or a PIN message, press the key > Add Bcc. Attach a contact card to a message You can attach a contact card to an email, a PIN message, or a text message. 1. When you are composing a message, press the 2. Find and highlight a contact. 3. Press the key > Attach > Contact. key > Continue.
User Guide Messages Viewing and replying to email View saved messages 1. On the home screen, click the Messages icon. 2. Press the key > View Saved Messages. View an address instead of a display name In a message, press the key > Show Address. To view the display name again, press the key > Show Name. Reply to or forward an email or PIN message In a message, press the key. • To reply to a message, click Reply or Reply to All. • To forward a message, click Forward or Forward As.
User Guide Messages • To change the recipients, click Edit. Highlight a contact. Press the Press the key > Send. • key > Change Address. Click a new contact. To resend the message without changing it, click Resend. Related information I can't send messages,41 Change options for HTML email 1. On the home screen, click the Messages icon. 2. Press the 3. In the HTML Email section, do any of the following: 4. key > Options > Email Preferences.
User Guide Messages Add, change, or remove a flag If you make changes to a flag in an email that you sent, the changes are reflected only on your BlackBerry smartphone and are not sent to the recipient. Depending on the message service you're using, you might not be able to do this task. When you are composing or viewing an email, press the key. • To add a flag, click Flag for Follow Up. Set the flag properties. Press the • To change a flag, click Flag Properties. Change the flag properties.
User Guide Messages 3. Press the 4. Highlight a folder. 5. Press the key > File. key > File. View filed messages 1. On the home screen, click the Messages icon. 2. Press the 3. Click a folder. key > View Folder. Email filters About email filters You can create email filters to specify which email is forwarded to your BlackBerry smartphone and which remains in the email application on your computer.
User Guide Option Messages Description Separate multiple contacts or email addresses with a semicolon (;). To specify that the email filter should search for all contacts or email addresses that contain specific text, type the text and use an asterisk (*) as a wildcard character to represent the rest of the contact or email address. Sent to Specify one or more contacts or email addresses that the email filter should search for in the Sent To field of your email.
User Guide Messages Filter email by sender or subject 1. On the home screen, click the Messages icon. 2. Highlight an email. 3. Press the 4. Type a name for the email filter. 5. Set the email filter options. 6. Press the key > Filter by > Sender or Subject. key > Save. Turn on an email filter 1. On the home screen, click the Messages icon. 2. Press the 3. Select the checkbox beside an email filter. 4. Press the key > Options > Email Filters. key > Save.
User Guide Messages Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your smartphone is lost, stolen, or corrupted by an unforeseen issue.
User Guide Messages Related information Delete a message,100 Stop forwarding email to your smartphone Before you begin: To perform this task, your work email account must use a BlackBerry Enterprise Server that supports this feature. For more information, contact your administrator. 1. On the home screen, click the Messages icon. 2. Press the key > Options > Email Preferences. 3. If the Message Services field appears, set this field to the appropriate email account. 4.
User Guide Messages Google Mail About Google Mail on your smartphone Depending on your wireless service plan or administrator, you can add a Google Mail account (also known as a Gmail account) to your BlackBerry smartphone. Similar to the Google Mail web application that you can use on your computer, related messages are grouped into a single conversation.
User Guide Messages Create or delete a Google Mail label 1. On the home screen, click the Messages icon. 2. Press the • key > Labels. To create a new label, click New Label. Type a label name. Click Save. • To delete a label, highlight a label. Press the key > Delete. Preview more of grouped email messages Before you begin: To display more lines of each email in a group, you must have set your BlackBerry smartphone to group email messages by subject. 1.
User Guide Messages 2. Highlight a Google Mail message or conversation. 3. Press the 4. If necessary, click Yes. key > Report Spam. Text messages About text messages To send and receive text messages, your wireless service provider must set up your wireless service plan for text messaging. Depending on your wireless service provider, this feature might not be supported.
User Guide Messages Attach a media file, contact card, appointment, or location to a text message Before you begin: To attach a video, the video must be recorded in MMS mode. 1. When you're composing a text message, press the 2. Click an attachment type. 3. Click a file. key > Attach. Related information I can't attach a file to a text message,133 Attach a contact card to a message You can attach a contact card to an email, a PIN message, or a text message. 1.
User Guide Messages Delete the history from a text message Do one of the following: • To delete an individual message from the history, highlight the message. Press the key > Delete Message. • To delete all the messages from the history and keep the chat open, when you are replying to a message, press the key > Clear Conversation. • To delete all the messages from the history and close the chat, in your list of text messages, highlight a message. Press the key > Delete.
User Guide Messages Stop receiving messages from a cell broadcast channel Before you begin: Verify that your wireless service provider does not use the cell broadcast channel to manage services, such as preferred rates, based on your location. 1. On the home screen or in a folder, click the Options icon. 2. Click Device > Advanced System Settings > Cell Broadcasting. 3. In the Channels section, highlight a cell broadcast channel. 4. Press the key.
User Guide Messages Unsubscribe from public warning messages Depending on your region and wireless network, the name of the public warning system will vary. 1. On the home screen, click the Messages icon. 2. Press the 3. Click the appropriate public warning system. 4. To choose which types of public warning messages you will receive, select or clear the checkbox beside one or more of the alert types listed. key > Options.
User Guide 5. Press the Messages key > Send. Related information Personal distribution lists,202 I can't send messages,41 Create a link for a PIN You can create a link for a PIN in a message, calendar entry, task, or memo. If you click the link, you can send a PIN message. When you are typing text, type pin: and the PIN. Reply to or forward an email or PIN message In a message, press the key. • To reply to a message, click Reply or Reply to All.
User Guide Messages Attachments How to: Attachments About files and attachments You can view and download attachments and store them on your BlackBerry smartphone or a media card. If your email account uses a BlackBerry Enterprise Server that supports accessing files on your organization's network, you can preview files from your organization's network and save the files to your smartphone or attach them directly to email messages without downloading them.
User Guide Messages • If there are multiple attachments in a message or calendar entry, highlight an attachment. Press the • If you are downloading a file from a webpage, press the 2. Click Download Attachment or Download File. 3. Click the folder that you want to save the file or attachment in. 4. Click Save. key. To stop downloading an attachment, in a message, highlight an attachment that you are downloading. Press the > Cancel Download.
User Guide Messages 1. On the home screen or in a folder, click the Media icon or Files icon. 2. Find and highlight a file. 3. Press the key > Properties. Related information Hide a file or folder,137 View a hidden file or folder,138 Contact cards About contact cards A contact card (sometimes called avCard or .vcf file) contains information for a specific contact. You can send contact cards as attachments to email messages, PIN messages, text messages, or BlackBerry Messenger messages.
User Guide Messages Troubleshooting: Attachments A skipped content bar appears in a document More content is available for you to download to your BlackBerry smartphone. 1. To download the content, click the skipped content bar. 2. Click More. A question mark appears on a slide A question mark appears on a slide if your BlackBerry smartphone has not downloaded the slide. 1. To download the slide, highlight the slide. 2. Press the key > Retrieve.
User Guide Messages Allow messages from contacts in your contact list or allowed sender list 1. On the home screen or in a folder, click the Options icon. 2. Click Security > Firewall. 3. In the General section, if the Enable checkbox isn't selected, select it. 4. In the Block Incoming Messages section, select one or more message types. 5. Select the Contacts checkbox or Specific Addresses, Phone Numbers, or PINs checkbox. 6. Press the key > Save. Add a contact to your allowed sender list 1.
User Guide Messages S/MIME and PGP protected messages S/MIME and PGP protected message basics About signing and encrypting messages If your email account uses a BlackBerry Enterprise Server that supports this feature, you can digitally sign or encrypt messages to add another level of security to email and PIN messages that you send from your BlackBerry smartphone. Digital signatures are designed to help recipients verify the authenticity and integrity of messages that you send.
User Guide Messages 2. Press the 3. In the Encryption section, select the Use Password-Based Encryption checkbox or Use Conventional Encryption checkbox. 4. Press the key > Options. key > Save. Using a secure method, let the recipient know what the passphrase is. Attach a certificate or PGP key to a message You can attach a certificate or PGP key to email and PIN messages. 1. When composing a message, press the 2. Highlight a certificate or PGP key. 3.
User Guide 3. Messages Click the certificate or PGP key. • To import the certificate or PGPkey, click Import Certificate or Import PGP Key. • To import and trust the certificate or PGP key, click Trust Certificate or Trust PGP Key Related information I can't open an attachment in an encrypted message,127 Attachment indicators in S/MIME and PGP protected messages Indicator Description The message includes a certificate attachment. The message includes multiple certificate attachments.
User Guide 2. Press the Messages key > Encryption Details. S/MIME and PGP protected message status Digital signature indicators for S/MIME or PGP protected messages Indicator Description Your BlackBerry smartphone verified the digital signature. The BlackBerry Enterprise Server that is associated with your smartphone verified the digital signature. Your smartphone requires more data to verify the digital signature. Your smartphone can't verify the digital signature.
User Guide Messages Check the status of a certificate or certificate chain If a certificate is included in a received message, or is already stored in the key store on your BlackBerry device, you can check the status of the sender's certificate, or you can check the status of the sender's certificate and all other certificates in the certificate chain. 1. In a message, highlight a digital signature indicator. 2. Press the 3. Click Check Sender’s Certificate or Check Sender’s Cert Chain. key.
User Guide Messages You can set your smartphone to try to use the default signing and encryption option for your outgoing messages instead. However, if message classifications are turned on, the default signing and encryption option might not be able to be used depending on the security requirements of a message's classification.
User Guide Messages Change the size of S/MIME or PGP indicators in messages 1. On the home screen or in a folder, click the Options icon. 2. Click Security > S/MIME or PGP. 3. In the General section, change the Message Viewer Icons field. 4. Press the key > Save.
User Guide 4. Press the Messages key > Save. To turn on the prompt again, change the Truncation Mode field to Prompt User. Turn off the prompt that appears when you use a certificate or PGP key that is not recommended for use 1. On the home screen or in a folder, click the Options icon. 2. Click Security > S/MIME or PGP. 3. In the General section, clear the Warn About Problems With My Certificates checkbox or Warn About Problems With My PGP Keys checkbox. 4. Press the key > Save.
User Guide Messages IBM Lotus Notes native encrypted messages About IBM Lotus Notes native encrypted messages If your email account uses a BlackBerry Enterprise Server that supports this feature, you can send and receive messages on your BlackBerry smartphone using IBM Lotus Notes native encryption. When you send or receive IBM Lotus Notes native encrypted messages, you might be prompted to type your IBM Lotus Notes ID password.
User Guide Messages Turn on or turn off data service or set roaming options,259 Options for email filters,102 Resend a message,99 Turn on, turn off, or check the status of a network connection,257 Resend a message,99 I'm not receiving messages Try the following actions: • • • • • • • • Verify that your BlackBerry smartphone is connected to the wireless network. If you're not in a wireless coverage area, you should receive messages when you return to a wireless coverage area. Reset your smartphone.
User Guide Messages The number of new or unread messages is different than I expect The number of new or unread messages includes saved messages and filed messages. If you have set your BlackBerry smartphone to hide filed messages and you receive a new message in an email folder other than your inbox in the email application on your computer, your smartphone files the message.
User Guide Messages A message, attachment, or Google Mail conversation is cut short or doesn't appear Try the following actions: • • Wait for a short period of time. Your BlackBerry smartphone receives long messages and attachments in sections. • If part of a Google Mail conversation doesn't appear, press the • If you're downloading an attachment, cancel the download and wait for a short period of time. Try downloading the attachment again.
User Guide Messages HTML email messages don't appear correctly Try the following actions: • • Wait for a short period of time. Your BlackBerry smartphone receives long messages and attachments in sections. • Try viewing your message in plain text. Press the • Verify that the email that you received isn't encrypted. Try downloading external pictures. Press the key > Get Images. key > Get Plain Text.
User Guide • • Messages Verify that your BlackBerry smartphone is connected to the wireless network. If you're not in a wireless coverage area, your smartphone should send the messages when you return to a wireless coverage area. Verify that fixed dialing is turned off. Related information Turn on, turn off, or check the status of a network connection,257 I'm not receiving text messages Depending on your wireless service plan, this feature might not be supported.
User Guide Files and attachments Files and attachments How to: Files File basics About files and attachments You can view and download attachments and store them on your BlackBerry smartphone or a media card. If your email account uses a BlackBerry Enterprise Server that supports accessing files on your organization's network, you can preview files from your organization's network and save the files to your smartphone or attach them directly to email messages without downloading them.
User Guide 1. Files and attachments In a message, in a calendar entry, or on a webpage, do one of the following: • If there is only one attachment in a message or calendar entry, press the key. • If there are multiple attachments in a message or calendar entry, highlight an attachment. Press the • If you are downloading a file from a webpage, press the 2. Click Download Attachment or Download File. 3. Click the folder that you want to save the file or attachment in. 4. Click Save. key. key.
User Guide Files and attachments 1. On the home screen or in a folder, click the Media icon or Files icon. 2. Find and highlight a file. 3. Press the 4. Click a message type. 5. If necessary, turn on Bluetooth technology and choose a device or pair with a device. key > Send. Related information I can't attach a file to a text message,133 Open a link in a file or an attachment Some files might contain links to embedded content, such as tables, pictures, footnotes, text boxes, or comments. 1.
User Guide Files and attachments Managing files and attachments View properties for a file You can view the size, author, publication date, and other properties of a file. 1. On the home screen or in a folder, click the Media icon or Files icon. 2. Find and highlight a file. 3. Press the key > Properties. Related information Hide a file or folder,137 View a hidden file or folder,138 Copy, move, rename, or delete a file 1.
User Guide Files and attachments After you hide a file or folder, it is no longer visible on your BlackBerry smartphone. Related information View a hidden file or folder,138 View a hidden file or folder You can view files or folders that you hid. 1. On the Home screen, click the folder that contains the file or folder that you hid. 2. Press the key > Explore. 3. Browse to the folder that contains the file or folder that you hid. 4. Press the key > Show Hidden.
User Guide Files and attachments Move around a spreadsheet In a spreadsheet, press the key. • To move to a specific cell, click Go to Cell. Type the cell co-ordinates. Press the key on the keyboard. • To switch worksheets, click Next Sheet or Prev Sheet. • To view a list of worksheets, click Table of Contents. • To move to a specific worksheet, click Table of Contents. Click a worksheet. Click View. View the content of a cell In a spreadsheet, click a spreadsheet cell.
User Guide Files and attachments Switch presentation views In a presentation, press the key. • To view text only, click View Text. • To view text and slides, click View Both. To view the presentation in its original format, click View Slides. Switch slides In a presentation, press the key > Next Slide or Prev Slide. Rotate or zoom in to or out from a slide When viewing a presentation in slide view, press the key. • To rotate a slide, click Rotate.
User Guide Files and attachments • If part of a Google Mail conversation doesn't appear, press the • If you're downloading an attachment, cancel the download and wait for a short period of time. Try downloading the attachment again. key > More of Conversation. Related information Receive only the first section of long email messages, A skipped content bar appears in a document More content is available for you to download to your BlackBerry smartphone. 1.
User Guide Media Media How to: Media Media file basics Play a media file 1. Do one of the following: • On the home screen, click the Media icon. Click a media type. If necessary, click a category. • On the home screen or in the Applications folder, click the Voice Notes icon. 2. Click a file. 3. If the media controls don't appear at the bottom of the screen, click the trackpad. • To play a media file, click the • To pause a media file, click the • To stop a media file, click the icon. icon. icon.
User Guide Media Amplify the volume using the audio boost feature,143 Amplify the volume using the audio boost feature The audio boost feature allows you to amplify the volume more than the normal volume settings allow for songs, ring tones, and videos. 1. Do one of the following: • On the home screen, click the Media icon. Press the key > Media Options. • On the home screen or in the Applications folder, click the Voice Notes icon. Press the 2. Select the Audio Boost checkbox. 3.
User Guide Media View properties for a file You can view the size, author, publication date, and other properties of a file. 1. On the home screen or in a folder, click the Media icon or Files icon. 2. Find and highlight a file. 3. Press the key > Properties.
User Guide Media 2. Click Device > Storage. 3. Select or clear the Media Card Support checkbox. 4. Press the key > Save. Sort media files 1. Do one of the following: • To sort videos, on the home screen, click the Media icon > Videos icon. Highlight a video. • To sort pictures, on the home screen, click the Media icon > Pictures icon > Picture Library folder. • To sort voice notes, on the home screen or in the Applications folder, click the Voice Notes icon. Highlight a voice note. 2.
User Guide Media Send a file Before you begin: To send a video, the video must be recorded in MMS mode. 1. On the home screen or in a folder, click the Media icon or Files icon. 2. Find and highlight a file. 3. Press the 4. Click a message type. 5. If necessary, turn on Bluetooth technology and choose a device or pair with a device. key > Send.
User Guide Media File extensions Video file formats Audio file formats ASF • • • WMA Windows Media Video 9 VC-1 WMV • Windows Media Audio 9 and Windows Media Audio 9 Professional Windows Media Audio 10 and Windows Media Audio 10 Professional MP3 — MP3 FLAC — FLAC — • • FLAC Ogg Vorbis — • • • AAC-LC AAC+ eAAC+ — AMR-NB — • • QCELP EVRC — • • • PCM G711 U/A GSM 610 — Wave Synthesizer OGG AAC AMR QCP WAV MID For information about media file extensions and media file for
User Guide • • • • Media GIF PNG TIF WBMP For information about media file extensions and media file formats for your smartphone, visit www.blackberry.com/docs/ smartphones and click Smartphones > BlackBerry Smartphones > Supported Media. Related information Supported audio and video file formats and extensions,146 Music Related information Transfer files to and from your smartphone,29 Shuffle or repeat songs 1. On the home screen, click the Media icon > Music icon. 2.
User Guide Media Add the song that is playing to a playlist 1. When playing a song, press the 2. Click a playlist. key > Add To Playlist. Move or delete a song in a playlist 1. On the home screen, click the Media icon > Music icon. 2. Click Playlists. 3. Click a standard playlist. 4. Highlight a song. 5. • To change the location of the song in the playlist, press the Press the key > Complete Move. • To delete the song from the playlist, press the Press the key > Move.
User Guide Media 3. If the media controls don't appear at the bottom of the screen, click the trackpad. 4. When the video shows the picture that you want to use as the thumbnail picture, click the 5. Press the icon. key > Set Video Thumbnail. Display closed captions in videos You can turn on closed captions so that text displays on the screen when you play video files that support closed captions. 1. On the home screen, click the Media icon. 2. Press the 3.
User Guide Media Record a video Before you begin: To perform this task, you might need to have a media card inserted in your BlackBerry smartphone. 1. On the home screen, click the Media icon > Video Camera icon. 2. To start recording, click the 3. To pause recording, click the icon. icon. Note: The approximate amount of storage space available for saving videos appears on the lower part of the screen when video recording is paused.
User Guide Media 2. Press the 3. Change the Video Format field. 4. Press the key > Options. key > Save. Related information View properties for a file,116 Reduce blurriness in the videos that you take The image stabilization option helps reduce blurriness that is caused by slight movements of the video camera when you are recording a video. 1. On the home screen, click the Media icon > Video Camera icon. 2. Press the 3. Select the Image Stabilization checkbox. 4. Press the key > Options.
User Guide Media Camera icons These icons appear at the bottom of the screen in the camera. You can click these icons. View pictures Geotagging is turned on Geotagging is turned off Take another picture Flash is turned on Flash is turned off Automatic flash mode Scene mode Take a picture 1. On the home screen, click the Camera icon. 2. If you have turned on digital zoom, on the trackpad, slide your finger up or down to zoom in or out. 3. Press the Right Convenience key.
User Guide 2. Media To switch between flash settings, click the flash icon at the bottom of the screen. When you close the camera, the flash setting is saved. Change the camera scene mode You can change the scene mode in the camera to optimize the settings for different environments. Descriptions of the scene modes are available on the camera. 1. On the home screen, click the Camera icon. 2. To change the camera scene mode, click the scene mode icon at the bottom of the screen. 3.
User Guide Media Reduce blurriness in the pictures that you take The image stabilization option helps reduce blurriness that is caused by slight movements of the camera when you are taking a picture. 1. On the home screen, click the Camera icon. 2. Press the key > Options. 3. Select the Image Stabilization check box. 4. Press the key > Save.
User Guide Media 2. Press the 3. Change the Store Pictures field. 4. Press the key > Options. key > Save. Pictures Related information Transfer files to and from your smartphone,29 Pictures at a glance Use a picture as your smartphone wallpaper 1. On the home screen, click the Media icon > Pictures icon. 2. Browse to a picture. 3. Press the key > Set As Wallpaper.
User Guide Media • To zoom out from the picture, press the • key. To pan the picture, when you are zoomed into it, slide your finger on the trackpad in any direction. • To rotate the picture, press the key > Rotate. Related information I receive an error message after I rotate a picture,162 Save a picture from a text message or a webpage You can save picture files, such as .jpg, .png, .gif, or .bmp files, to the BlackBerry smartphone storage space or a media card. 1.
User Guide Media Organize pictures by date or folder 1. On the home screen, click the Media icon > Pictures icon. 2. Press the key > View by Date or View by Folder. Create a picture folder 1. On the home screen, click the Media icon > Pictures icon. 2. Press the 3. If necessary, change the location that the folder is created in. 4. Type a name for the folder. 5. Click OK. key > Add Folder. Voice notes Related information Transfer files to and from your smartphone,29 Record a voice note 1.
User Guide Media • To turn on the radio, click the icon. • To turn off the radio, click the icon. Change the radio station On the home screen, click the Media icon > FM Radio icon. • To change the radio station using the radio dial, highlight the radio dial and then slide your finger left or right on the trackpad. • To seek the next or previous radio station, click the • or icon. To move to a specific radio station, click the radio station frequency number.
User Guide • Media To delete the radio station, click Remove Station. Sort favorite radio stations 1. On the home screen, click the Media icon > FM Radio icon. 2. Click the Favorites icon at the bottom of the screen. 3. Press the key. • To sort the radio stations by radio frequency, click Sort by Frequency. • To sort the radio stations by name, click Sort by Name.
User Guide Media I can't save media files Your BlackBerry smartphone or media card might not have enough available storage space to store media files. Try the following actions: • • • • If you're trying to save a media file to your smartphone, delete old data or messages from your smartphone. If you're trying to save a media file on your media card, delete old media files. In the camera options, verify that the Image Size field isn't set to Large.
User Guide Media Change the amount of time before the media player screen closes,144 The flash or video light dims or turns off If the camera has a flash or the video light is turned on, and the battery power level drops below 20 percent, the flash or video light dims to conserve battery power. In cold temperatures, when the battery power level drops below 20 percent, the flash or video light might turn off.
User Guide Media My smartphone isn't using the correct ring tone or wallpaper If you're using a ring tone or wallpaper picture that you encrypted on your BlackBerry smartphone or on the media card using your smartphone password and you reset your smartphone, unlock your smartphone. Related information Lock or unlock your smartphone,31 I can't use a shortcut Try the following actions: • • Depending on the typing input language that you're using, some shortcuts might not be available.
User Guide Ring tones, sounds, and alerts Ring tones, sounds, and alerts How to: Ring tones, sounds, and alerts Icons for sound and alert profiles The icon for the sound and alert profile that's active appears at the top of the home screen, under the date. You can click the icon to switch to a different sound profile or to change notification options. For example, you can change the volume or ring tone for certain profiles or add a custom profile.
User Guide Ring tones, sounds, and alerts 1. On the home screen, click your Sound and Alert Profiles icon. 2. Click Change Sounds and Alerts > Sounds for Selected Profile. 3. 4. • To change your ring tone or ring volume, click Phone. • To change notifiers or reminders, click to expand a section. Click an option. In the Ring Tone, Notifier Tone, or Reminder Tone field, do one of the following: • Click a tone. • To use a song that is on your smartphone or on a media card, click All Music.
User Guide Ring tones, sounds, and alerts 2. Click Change Sounds and Alerts > Sounds for Contacts > Add Contact Alert. 3. In the Name field, type the name of the contact alert. 4. In the Contacts field, type the name of the contact. 5. Click a contact. 6. Change the ring tone and alert information for calls and messages. 7. Press the key > Save. To delete a contact alert, highlight the contact alert that you want to delete.
User Guide Ring tones, sounds, and alerts Flashing LED color Description LED color for ring tones, message notifications, event reminders, and other application notifications using the sound and alert profiles. Amber Indicates that the battery power level has dropped to low and needs to be charged. You can't turn on or turn off this notification. The amber LED flashes when your smartphone is turned off and charging, this indicator changes to solid green when the battery is fully charged.
User Guide Ring tones, sounds, and alerts 5. Change the notification settings. 6. Press the key > Save. Troubleshooting: Ring tones, sounds, and alerts My smartphone is ringing or vibrating more times than expected For calls, the number of times that your BlackBerry smartphone vibrates isn't determined by the number of vibrations that you set in your sound profile, and there's no setting for the number of rings if you don't subscribe to voice mail.
User Guide Browser Browser How to: Browser Browser at a glance 169
User Guide Browser Browser basics Browsing the Internet Browse the Internet For more information on the charges associated with using the browser, contact your wireless service provider. 1. On the home screen, click the Browser icon. 2. In the address bar, type a web address or search terms. 3. Press the key on the keyboard. To stop loading a webpage, press the key > Stop. Zoom in to or out from a webpage On a webpage, press the key > Zoom. • To zoom in, on the trackpad, slide your finger up.
User Guide 4. Press the Browser key > Save. Related information Shortcuts: Browser,56 Search for text in a message, in a file, or on a webpage Before you begin: To search for text in a presentation, you must view the presentation in text view or in text and slide view. 1. In a message, in a file, in an attachment, or on a webpage, press the 2. Type the text. 3. Press the key > Find or Find on Page. key on the keyboard.
User Guide 2. Browser Click Home. Close the browser 1. On a webpage, press the 2. Click Close. key. Playing media files, viewing pictures, and downloading files View a full picture on a webpage 1. On a webpage, highlight or pause on a picture. 2. Press the key > View Image. • To zoom in to or out from the picture, press the • To stop zooming, press the key > Zoom. key > End Zoom. • To return the picture to its original size, press the key. Play a media file on a webpage 1.
User Guide Browser • To copy an address for a link, pause on or highlight a link. Press the key > Copy Link. • To copy an address for a picture, pause on or highlight a picture. Press the To paste the address, press the key > Copy Image Link. key > Paste. Send a web address, link, or picture 1. On the home screen, click the Browser icon. • To send a web address for a webpage that is in your bookmark folder or browser history, highlight a webpage.
User Guide Browser Change or delete a bookmark for a webpage You might not be able to change or delete bookmarks added by your wireless service provider. 1. On the home screen, click the Browser icon. 2. Click Bookmarks. 3. Highlight a bookmark. 4. Press the key. • To change a bookmark, click Edit. Change the bookmark. Press the • key. Click Save. To delete a bookmark, click Delete. Send a bookmark for a webpage 1. On the home screen, click the Browser icon. 2. Press the 3.
User Guide Browser • To rename a bookmark folder, click Rename Folder. Type a new name for the folder. Press the keyboard. • key on the To delete a bookmark folder, click Delete Folder. Browser options Change your browser home page or start page 1. On the home screen, click the Browser icon. 2. Press the 3. In the General section, do one of the following: 4. key > Options. • To change the browser home page, in the Home Page field, type a web address.
User Guide Browser Add a search engine from a website You can try adding a search engine if the search engine that you want to use doesn't appear as an option when you are changing your default search engine. On the home screen, click the Browser icon. • To add a search engine from a link on a website, browse to the website. Click the link. Click Add. • To add a search engine from a website that doesn't provide a link, press the key.
User Guide Browser Receive a prompt before you close the browser or stream media from the Internet 1. On the home screen, click the Browser icon. 2. Press the 3. In the General section, below Prompt Before, do one of the following: • key > Options. To receive a prompt confirming that you want to close the browser when you have multiple tabs open, select the Closing Tabs on Exit checkbox.
User Guide 4. Press the Browser key > Save. Turn off JavaScript support JavaScript is used on some webpages to provide interactive features, such as menus and sounds. If you do not want the browser to provide JavaScript features, you can turn off JavaScript support. 1. On the home screen, click the Browser icon. 2. Press the key > Options. 3. In the Web Content section, clear the Enable JavaScript checkbox. 4. Press the key > Save.
User Guide Browser If you change a browser security option, other applications on your BlackBerry smartphone that access a server might be affected. Option Description Permit SSL 3.0 Specify whether your browser accepts SSL connections. If you do not select this option, your browser allows only TLS connections. Permit Insecure Renegotiation Specify whether your browser accepts connections to servers that allow insecure renegotation.
User Guide Browser Add a trusted content server If your email account uses a BlackBerry Enterprise Server, you can add content servers to your list of trusted content servers to accelerate the authentication process when you are authenticating with a content server. 1. On the home screen or in a folder, click the Options icon. 2. Click Security > Advanced Security Settings > TLS. 3. In the Proxy TLS section, highlight the Trusted Servers field. 4. Press the 5.
User Guide Browser Your smartphone supports different types of browser push messages. Service loading messages and service indication messages include updated information. Other browser push messages include messages that appear in your browser cache. Browser push options Option Description Process MDS Set whether your BlackBerry smartphone accepts browser push messages from the BlackBerry Enterprise Server or the BlackBerry Internet Service.
User Guide Browser Add an RSS feed from the browser 1. In the browser, on a webpage with an RSS feed, press the 2. Click Subscribe to RSS Feed. 3. Select the checkbox beside each feed that you want to add. 4. Click Subscribe. 5. Click OK. key. Tips: Browser Turn on browser shortcuts 1. On the home screen, click the Browser icon. 2. Press the 3. In the General section, select the Enable Keyboard Shortcuts checkbox. 4. Press the key > Options. key > Save.
User Guide Browser On a webpage Quickly switch between tabs Press W Zoom in to a webpage Press I Zoom out from a webpage Press O Go to the start page Press G Return to the browser home page Press H Open the bookmark folder Press K Bookmark a webpage Press A View a list of webpages that you have visited recently Press Y Refresh a webpage Press R Find text on a webpage Press F. To find the next instance of the text, press V.
User Guide Browser Troubleshooting: Browser I can't open a new tab You might not have enough available memory on your BlackBerry smartphone. Try the following actions: • • Close a tab that you don't need. Close other applications that don't need to be open.
User Guide Calendar Calendar How to: Calendar Synchronizing calendar About synchronization and reconciliation The wireless data synchronization and wireless email reconciliation features are designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) and reconcile email between your BlackBerry smartphone and the email application on your computer over the wireless network.
User Guide Calendar About synchronization conflicts A synchronization conflict occurs when you change the same email or organizer data item on your BlackBerry smartphone and in the email application on your computer. If you reconcile your email using wireless email reconciliation, on your smartphone, you can set whether the email on your smartphone or the email on your computer takes precedence when an email reconciliation conflict occurs.
User Guide Calendar Calendar basics Switch calendar views You can view your appointments and meetings in one of four calendar views. Day view, Week view, and Month view display all your appointments and meetings for the selected time period. Agenda view displays all your scheduled appointments, meetings, and free time in a list. 1. On the home screen, click the Calendar icon. 2. Press the 3. Click a view. key > View. Go to a specific date in the calendar 1.
User Guide Calendar Set an alarm in the calendar You can set an alarm in the calendar to go off at scheduled days and times. Scheduling alarms in the calendar does not change your regular alarm in the Clock application. Because the alarm tone settings are shared by the alarms in the Calendar and the Clock application, changes to the alarm tone settings will affect the alarms in both applications. 1. On the home screen, click the Calendar icon. 2. Press the 3. Type the alarm information. 4.
User Guide Calendar Turn off your smartphone,293 I can't schedule appointments that span multiple days,194 I can't set some fields when scheduling appointments,195 Delete an appointment, meeting, or alarm 1. On the home screen, click the Calendar icon. 2. Highlight an appointment, meeting, or alarm. 3. Press the key > Delete. Respond to a meeting invitation 1. In a meeting invitation, press the 2. Click Accept, Tentative, or Decline. 3.
User Guide Calendar • To view a list of the statuses that are associated with the colored bars on the screen (for example, busy or tentative), key > Show Legend. press the Change the list of participants for a meeting Before you begin: To perform this task, you must be the meeting organizer. 1. In a meeting, in the Accepted or Declined field, highlight a contact. 2. Press the 3. Click Invite Attendee, Change Attendee, or Remove Attendee. 4. Press the key. key > Save.
User Guide Calendar Calendar options Change how the calendar is displayed 1. On the home screen, click the Calendar icon. 2. Press the 3. key > Options > Calendar Display and Actions. • To change the default view, change the Initial View field. • To change the start and end time for days, change the Start Of Day field and End Of Day fields. • To change the day that displays as the first day of the week in Week view, change the First Day Of Week field.
User Guide Calendar 1. On the home screen or in a folder, click the Options icon. 2. Click Device > Advanced System Settings > Default Services. 3. Change the Calendar (CICAL) field. 4. Press the key > Save. Change how long your smartphone stores calendar entries 1. On the home screen, click the Calendar icon. 2. Press the 3. Change the Keep Appointments field. 4. Press the key > Options > Calendar Display and Actions. key > Save.
User Guide Calendar 1. In a meeting, select the Conference call checkbox. 2. Type the information for the conference call. 3. Press the key > Save. Create a conference call meeting from your computer Before you begin: To perform this task, you must be the meeting organizer or be creating the meeting on behalf of the meeting organizer. For information about creating meetings on behalf of another person, see the documentation for the email application on your computer.
User Guide Calendar 1. On the home screen, click the Calendar icon. 2. Press the 3. Type your conference call information. 4. Press the key > Options > Conference Calling. key > Save. Tips: Calendar Calendar shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. For shortcuts to work in Day view, press the Quick Entry check box. key > Options. Click Calendar Display and Actions.
User Guide Calendar I can't set some fields when scheduling appointments If you use IBM Lotus Notes, you can only change the Subject, Location, Reminder, and Notes fields and the Mark as Private checkbox when you change a recurring appointment or meeting. Some characters in calendar entries don't appear correctly after synchronization If you schedule appointments or meetings on your BlackBerry smartphone that contain special characters or accents, your computer might not support these characters.
User Guide Contacts Contacts How to: Contacts Contact basics Add a contact Do one of the following: • To add a contact using the Contacts application, on the home screen, click the Contacts icon. At the top of the screen, key > Save. click New Contact. Type the contact information. Press the • To add a contact from a message, call log, or webpage, highlight the contact name, number, or email address. Press key > Add to Contacts > Create New Contact. If necessary, add contact information.
User Guide Contacts • To copy contacts from your SIM card to your contact list, in the contact list, press the Press the key > Copy All To Contacts. key > SIM Phone Book. • To copy a contact from your contact list to your SIM Card, in the contact list, click a contact. Highlight a phone number. Press the key > Copy to SIM Phone Book. Press the key > Save. Another option to backup your contacts is to use the BlackBerry Desktop Software. For more information, visit docs.blackberry.
User Guide Contacts • To change a contact using information on your BlackBerry smartphone, such as information in an email or a calendar key > Add to Contacts > Add to Existing entry, highlight the information you want to add to a contact. Press the Contact. Click a contact. If necessary, add contact information. Press the key > Save. • To delete a contact from your Contact list, on the home screen, click the Contacts icon. Highlight a contact. Press the key > Delete.
User Guide Contacts Attach a contact card to a message You can attach a contact card to an email, a PIN message, or a text message. 1. When you are composing a message, press the 2. Find and highlight a contact. 3. Press the key > Attach > Contact. key > Continue. Related information I can't attach a file to a text message,133 Add a contact picture for caller ID 1. On the home screen, click the Contacts icon. 2. Highlight a contact. 3. Press the key > Edit. 4.
User Guide Contacts About categories You can create categories to group your contacts, tasks, and memos. You can also narrow the contacts, tasks, and memos that appear based on categories. Category names are not case sensitive. More than one category can apply to a contact, task, or memo. If you use IBM Lotus Notes, you can apply more than one category to a task on your BlackBerry smartphone, but only one category synchronizes with the task in Lotus Notes.
User Guide Contacts In rare cases, if your smartphone doesn't recognize fields in a contact, calendar entry, or email account, some data or email can't be synchronized or reconciled. If wireless data synchronization isn't available on your smartphone or if you turned off this feature, you can use the BlackBerry Desktop Software to synchronize your organizer data. For more information, see the Help in the BlackBerry Desktop Software.
User Guide Contacts About synchronization conflicts A synchronization conflict occurs when you change the same email or organizer data item on your BlackBerry smartphone and in the email application on your computer. If you reconcile your email using wireless email reconciliation, on your smartphone, you can set whether the email on your smartphone or the email on your computer takes precedence when an email reconciliation conflict occurs.
User Guide Contacts Change or delete a personal distribution list 1. On the home screen, click the Contacts icon. 2. Highlight a personal distribution list. 3. Press the key. • To change a personal distribution list, click Edit Group. Click a contact. Click Add Member, Change Member, or Delete Member. Press the key > Save Group. • To delete a personal distribution list, click Delete Group > Delete.
User Guide Contacts Contact list options Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. 1. On the home screen, click the application icon for an application that prompts you before you delete items. 2. Press the 3. If necessary, click General Options. key > Options. 4. Clear the Confirm Delete checkbox. 5. Press the key > Save.
User Guide Contacts Change how contact names appear in Remote Lookup results By default, when you search for a contact in your organization's contact list, the contact's display name will appear in the search results. You can choose to display a contact's first and last names instead. 1. On the home screen, click the Contacts icon. 2. Press the 3. Click Contact Display and Actions. 4. Clear the Show Display Name checkbox. 5. Press the key > Options. key > Save.
User Guide Contacts Troubleshooting: Contacts Contact list field data isn't appearing on my computer You can only synchronize the data in a custom contact list field with a text field in the email application on your computer. For example, you can't add a contact's birthday to a custom contact list field on your BlackBerry smartphone and synchronize it with the email application on your computer, because the birthday field is a date field in the email application on your computer.
User Guide Clock Clock How to: Clock Set the date and time 1. On the home screen or in the Applications folder, click the Clock icon. 2. Press the 3. 4. key > Set Time. • To get the date and time from the wireless network automatically, change the Update Time field to Automatic. Note that you must be connected to the wireless network. • To set the date and time manually, change the Update Time field to Manual. Click the Set Time or Set Date field. Change the time or date. Click OK.
User Guide Clock Change the clock face You can set a different clock face for the clock, stopwatch and timer. 1. On the home screen or in the Applications folder, click the Clock icon. 2. Press the 3. Change the Clock Face field, Stopwatch Face field or Timer Face field. 4. Press the key > Options. key > Save. Change what appears on the screen when your smartphone is charging 1. On the home screen or in the Applications folder, click the Clock icon. 2. Press the 3.
User Guide Clock Change alarm notification options 1. On the home screen or in the Applications folder, click the Clock icon. 2. Press the key > Options. 3. In the Alarm section, change the Alarm Tone field, Volume field, Snooze Time field, and Vibration field. 4. Press the key > Save. Set options for bedside clock mode You can set which sounds or notifications are turned off when bedside clock mode is on. 1. On the home screen or in the Applications folder, click the Clock icon. 2.
User Guide Clock • To record lap times, click the lap icon. • To stop timing, click the start/stop icon again. • To send the results in a message, press the key > Send Results. Click a message type. Use the timer 1. On the home screen or in the Applications folder, click the Clock icon. 2. Press the key > Timer. 3. Press the key > Set Timer. 4. Set the time. 5. Click OK. • To start or stop the timer, click the start/stop icon. • To reset the timer, click the reset icon.
User Guide Clock data services (such as email messages or browser service). If your email account uses a BlackBerry Enterprise Server, you might not be able update your time zone data. For more information, contact your administrator.
User Guide Tasks and memos Tasks and memos Create a task or memo You can create tasks in the Tasks application or Calendar application, and you can make any of your tasks visible in the calendar. 1. On the home screen, click the Calendar icon, or in the Applications folder, click the Tasks icon or MemoPad icon. • To create a task in the Calendar application, press the details, such as the due date and recurrence. 2. key > New Task.
User Guide • Tasks and memos To mark the task as complete, click Mark Completed. • To mark the task as deferred, in progress, or waiting, click Open. Change the Status field. Press the Save. key > Hide completed tasks 1. On the home screen or in the Applications folder, click the Tasks icon. 2. Press the key > Hide Completed. Show tasks in the calendar 1. On the home screen, click the Calendar icon. 2. Press the 3. Select the Show Tasks checkbox. 4.
User Guide Tasks and memos Synchronize organizer data over the wireless network Before you begin: Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your smartphone is lost, stolen, or corrupted by an unforeseen issue.
User Guide Tasks and memos If you synchronize your organizer data using wireless data synchronization, the organizer data on your computer takes precedence over the organizer data on your smartphone when a data synchronization conflict occurs. Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software.
User Guide Tasks and memos Create a category for contacts, tasks, or memos You can create categories to organize items in the Contacts application, Tasks application, and MemoPad. 1. On the home screen or in the Applications folder, click the Contacts icon, Tasks icon, or MemoPad icon. 2. Press the key > Filter. 3. Press the key > New. 4. Type a name for the category. 5. Press the key on the keyboard. To delete a category, highlight the category. Press the key > Delete.
User Guide Typing Typing How to: Typing Typing icons These icons appear in the upper-right corner of the screen when you type. CAP lock (capital letter lock) Multi-tap mode NUM lock (number lock) Current input language Alt mode Typing basics Copy and paste at a glance Highlight, cut, copy, or paste text 1. Press and hold the key.
User Guide 2. Typing • To highlight text character by character, on the trackpad, slide your finger left or right. • To highlight text line by line, on the trackpad, slide your finger up or down. Press the key. 3. Click Cut or Copy. 4. Place the cursor where you want to insert the cut or copied text. 5. Press the key > Paste. Type a symbol Press the key. Type the letter that appears below the symbol.
User Guide Typing Change your typing style You can change how your BlackBerry smartphone recognizes what you type by selecting a typing style. 1. On the home screen or in a folder, click the Options icon. 2. Click Typing and Language > Typing. 3. For a keyboard, do one of the following: 4. • To turn off all typing assistance, change the Style field to Direct. • To set your smartphone to suggest word predictions as you type, change the Style field to Predictive. Press the key > Save.
User Guide Typing Set the trackpad sensitivity You can set how the trackpad responds to your touch. A high sensitivity level requires less pressure than a lower sensitivity level; 20 is the least sensitive, while 100 is the most sensitive. When learning to use the smartphone, some users find a sensitivity level of 20 the easiest to use. 1. On the home screen or in a folder, click the Options icon. 2. Click Typing and Language > Trackpad Sensitivity. 3.
User Guide Typing 2. Click Typing and Language > Typing. 3. For a keyboard, click Advanced Style Options. 4. Clear the Typing checkbox. 5. Clear the Names checkbox. 6. Change the Email field to Off. 7. Press the key > Save. Word substitution Depending on the display language that you use, this feature might not be supported. About word substitution Word substitution is designed to replace specific text that you type with preloaded word substitution entries.
User Guide Typing • To capitalize the entry exactly as you typed it, change the Using field to Specified Case. • To capitalize the entry according to the context, change the Using field to SmartCase. 7. In the Language field, change the language. 8. Press the key > Save. Change or delete a word substitution entry 1. On the home screen or in a folder, click the Options icon. 2. Click Typing and Language > Word Substitution. 3. Highlight a word substitution entry. 4. Press the key.
User Guide Typing Change options for checking spelling You can change the type and length of words that the spelling checker includes when checking spelling. For example, you might not want the spelling checker to include acronyms or one-letter words. You can also set your BlackBerry smartphone to check spelling automatically before you send an email. 1. On the home screen or in a folder, click the Options icon. 2. Click Typing and Language > Spell Check. 3. Change one or more options. 4.
User Guide Typing I have no Advanced Style Options If you changed your smartphone typing style to Direct, Advanced Style Options isn't available. If you change your smartphone typing style back to a typing style other than Direct, Advanced Style Options becomes available again.
User Guide Keyboard Keyboard How to: Keyboard Assign an application to a convenience key Your BlackBerry smartphone has one or more convenience keys on the side of the smartphone. Depending on your theme, you might not be able to change the application that is assigned to a convenience key. 1. On the home screen or in a folder, click the Options icon. 2. Click Device > Convenience Key. 3. Change the Convenience Key Opens field. 4. Press the key > Save. Change the default currency symbol 1.
User Guide Keyboard Turn on or turn off trackpad sounds 1. On the home screen or in a folder, click the Options icon. 2. Click Typing and Language > Trackpad Sensitivity. 3. Select or clear the Audible Roll checkbox. 4. Press the key > Save. Set the trackpad sensitivity You can set how the trackpad responds to your touch. A high sensitivity level requires less pressure than a lower sensitivity level; 20 is the least sensitive, while 100 is the most sensitive.
User Guide Language Language How to: Language About typing input languages You can set a typing input language to use when you type. The typing input language can be different from the display language. For example, you might use your BlackBerry smartphone in French, but type messages in English. When you set a typing input language, Word Substitution and other typing options change to the selected language.
User Guide Language Change an input or display language Before you begin: In order to change an input or display language, the language must already be installed on your BlackBerry smartphone. If the language you want to use is not installed on your smartphone, you might be able to add it using the BlackBerry Desktop Software. For more information, see the Help in the BlackBerry Desktop Software. 1. On the home screen or in a folder, click the Options icon. 2. Click Typing and Language > Language. 3.
User Guide Language Troubleshooting: Language Some characters don't appear correctly on my smartphone The BlackBerry Enterprise Server or BlackBerry Internet Service that's associated with your BlackBerry smartphone might not support the characters. For more information, contact your wireless service provider or administrator. I can't find a display language on my smartphone If you can't find a display language on your BlackBerry smartphone, the display language might not be installed.
User Guide Screen display Screen display How to: Screen display Use a picture as your smartphone wallpaper 1. On the home screen, click the Media icon > Pictures icon. 2. Browse to a picture. 3. Press the key > Set As Wallpaper. Related information My display changed,233 Set options for backlighting 1. On the home screen or in a folder, click the Options icon. 2. Click Display > Screen Display. 3. Do any of the following: 4.
User Guide Screen display Use grayscale or reverse contrast for the screen display,233 Screen display,230 Organizing applications on the Home screen About organizing application icons Application icons can appear on the Home screen or in folders on the Home screen. If you cannot see all your application icons, they might be hidden. You can make all your application icons visible on the Home screen or in folders by selecting Show All Icons from the Home screen menu.
User Guide Screen display • To move the application icon into an application folder, click Move To Folder. Click an application folder. • To move the application icon out of an application folder, click Move To Folder. Click Home or an application folder. Change where apps that you download appear To find your downloaded apps more easily, you can set them to appear in a certain folder, including folders you create. 1. On the home screen, press the 2. Change the Downloads Folder field. 3.
User Guide Screen display When your smartphone is connected to the wireless network, the LED flashes green. To turn off the wireless coverage notification, clear the LED Coverage Indicator checkbox. Use grayscale or reverse contrast for the screen display 1. On the home screen or in a folder, click the Options icon. 2. Click Accessibility. 3. • To use grayscale for the screen display, change the Color Contrast field to Greyscale.
User Guide Screen display No application opens when I press a Convenience key Try the following: • • If you haven't done so, assign an application to the key. Verify that you didn't delete the application that you assigned to the key. Related information Assign an application to a convenience key,225 The screen turns off When you don't use your BlackBerry smartphone for a period of time, the screen turns off to conserve battery power.
User Guide GPS technology GPS technology Depending on your wireless service provider, this feature might not be supported. How to: GPS technology Depending on your wireless service provider, this feature might not be supported. Turn off location aiding or location data Location aiding and location data, if available for your BlackBerry smartphone, improve the performance of GPS technology, but because these features use the wireless network, your data service charges might be increased.
User Guide GPS technology Set the GPS receiver that you use to track your movement Before you begin: To perform this task, if you don't have an internal GPS receiver, you must pair your BlackBerry smartphone with a Bluetooth enabled GPS receiver. 1. On the home screen or in a folder, click the Options icon. 2. Click Device > Location Settings. 3. Change the GPS Data Source field. 4. Press the key > Save.
User Guide GPS technology I can't use GPS technology Depending on your wireless service provider, this feature might not be supported. If you are outdoors, move away from buildings and expose your BlackBerry smartphone to open sky. If you are indoors, move close to a window. If you paired your smartphone with a Bluetooth enabled GPS receiver, verify that the Bluetooth enabled GPS receiver is turned on.
User Guide Maps Maps How to: Maps Map basics Get directions 1. On the home screen, click the Maps icon. 2. Press the 3. Do one of the following to specify a starting location: key > Get Directions. • To specify your current location, if your BlackBerry smartphone has an internal GPS receiver or is paired with a Bluetooth enabled GPS receiver, set the Start field to My Location. • To specify the location that you're currently viewing on a map, set the Start field to Use center of map.
User Guide Maps View an address on a map using a link When your BlackBerry smartphone recognizes an address in certain applications, such as instant messaging applications or the MemoPad, your smartphone underlines the address. 1. Highlight an underlined address. 2. Press the key > View on Map. Send a location You can send a location as a message, for example, in an email or instant message.
User Guide Maps • To zoom to a point on a map, press the • key > Zoom to Point. To zoom out, on the trackpad, slide your finger down. Pan a map To pan a map, your BlackBerry smartphone must be in pan mode and not zoom mode. The mode that your smartphone is in is displayed at the top of the map. 1. On the home screen, click the Maps icon. 2. If your smartphone is in zoom mode, press the 3. On the trackpad, slide your finger in any direction. key > Pan Mode.
User Guide Maps 3. Highlight a location. 4. Press the 5. Do any of the following: 6. key > Edit Favorite. • In the Label field, type a new name for the location. • In the Description field, type a description of the location. Click OK. Delete a location from your list of favorites 1. On the home screen, click the Maps icon. 2. Press the 3. Highlight a location. 4. Press the 5. Click Yes. key > Favorites. key > Remove as Favorite.
User Guide Maps 2. Press the 3. Select a promotion. 4. Select Show Coupon. key > Show Deals. View more promotion details 1. On the home screen, click the Maps icon. 2. Press the 3. Do any of the following: key > Show Deals. • To view the promotion location, select Map. • To view directions to the promotion location, select Route, confirm the Start and End locations, and select Search. • To view the related website, select Web. • To call the business, select Call.
User Guide Maps Change the display language for maps If you change your display language for maps, the display language settings for all other applications do not change. 1. On a map, press the 2. Click Set Global Map Services. 3. Do one of the following: 4. key > Options. • To view text on maps only in English, change the Map Display Language field to English. • To view text on maps in the language of the location you are viewing, change the Map Display Language field to International.
User Guide Maps Troubleshooting: Maps I can't use GPS technology Depending on your wireless service provider, this feature might not be supported. If you are outdoors, move away from buildings and expose your BlackBerry smartphone to open sky. If you are indoors, move close to a window. If you paired your smartphone with a Bluetooth enabled GPS receiver, verify that the Bluetooth enabled GPS receiver is turned on.
User Guide Applications Applications How to: Applications About multitasking Your BlackBerry smartphone supports multitasking, which allows you to run more than one application at a time. During a call, for example, you might want to switch to the Calendar application to view your appointments or switch to the Contacts application to look up a contact. While you are playing a song, you might want to switch to the Messages application to reply to a message.
User Guide Applications Close an app so that it is not running in the background To optimize the performance of your BlackBerry smartphone, try to close apps when you are finished with them. 1. To see which applications are running, press and hold the 2. Click an application icon. 3. In the app, do one of the following: • Press the key > Close. • Press the key. If necessary, continue to press the key until the application switcher appears. key until the home screen appears.
User Guide Applications 1. On the Home screen or in a folder, highlight an application icon. 2. Press the key > Delete. View the size of an application database 1. On the home screen or in a folder, click the Options icon. 2. Click Device > Device and Status Information. 3. Press the key > Database Sizes.
User Guide Applications Error message and cause Possible solution Error 101: Application error Try the following actions: Error 102: Java file error • • Error 106: Graphics system error Error 205: Security service error Reset your BlackBerry smartphone. If the error message still appears after you reset your smartphone, reload your BlackBerry Device Software. The reload process deletes your smartphone data.
User Guide Error message and cause Applications Possible solution • If the error message still appears after you reload your BlackBerry Device Software, contact your wireless service provider. Error 203: Application process terminated Reset your smartphone. Error 501: Memory corruption Contact your wireless service provider.
User Guide 1. Connect your smartphone to your computer. 2. Open the BlackBerry Desktop Software. 3. In the BlackBerry Desktop Software, click Update. 4. To download the most recent version of your BlackBerry Device Software, click Get update. 5. Do any of the following: 6. • To keep a backup file of your smartphone data and settings, select the Back up your device data checkbox. This backup file is restored to your smartphone after the software reload finishes.
User Guide BlackBerry ID BlackBerry ID How to: BlackBerry ID About BlackBerry ID A BlackBerry ID gives you convenient access to multiple BlackBerry products and services. After you create a BlackBerry ID, you can use your BlackBerry ID email address and password to log in to any BlackBerry product that supports BlackBerry ID. With BlackBerry ID, you can manage apps that you downloaded from the BlackBerry App World storefront and keep apps you downloaded when you switch smartphones.
User Guide 2. 252 • From a computer, visit www.blackberry.com/blackberryid. • On the home screen of your BlackBerry smartphone, click Options > Device > BlackBerry ID. Complete the instructions on the screen.
User Guide BlackBerry Device Software BlackBerry Device Software How to: BlackBerry Device Software About updating the BlackBerry Device Software You might want to update your BlackBerry Device Software to access new applications and features or to resolve a technical issue. The duration of the update process can range from 15 minutes to 2 hours, depending on the type of update, the amount of smartphone data, and the number of applications on your BlackBerry smartphone.
User Guide BlackBerry Device Software If you updated your software over the wireless network, to delete the previous version of software that is temporarily stored on your smartphone, on the home screen or in a folder, click the Options icon. Click Device > Software Updates. Press the key > View Result. Press the key > Delete Downgrade Data.
User Guide BlackBerry Device Software Troubleshooting: BlackBerry Device Software I can't update the BlackBerry Device Software over the wireless network Depending on the options that your wireless service provider or administrator sets, you might not be able to update your BlackBerry Device Software over the wireless network. Try the following actions: • • Verify that your BlackBerry smartphone is connected to a wireless network.
User Guide BlackBerry Device Software My smartphone responds slowly or freezes Try the following actions: • • • • Close unused applications. Free some of your application storage. Update your BlackBerry Device Software. Remove and re-insert the battery. For more information about inserting the battery, see the printed documentation that came with your BlackBerry smartphone, or visit www.blackberry.com/docs/smartphones and see the Start Here guide for your smartphone.
User Guide Manage Connections Manage Connections Mobile network How to: Mobile network Manage Connections at a glance Check which wireless networks your smartphone connects to The types of networks listed do not reflect network connections, only the ability of your BlackBerry smartphone model to connect to those networks. For more information about the wireless networks that your smartphone connects to, see the Safety and Product Information booklet for your smartphone. 1.
User Guide • To turn off a network connection, clear the checkbox beside a connection type. • To turn on the network connections that were turned on previously, click Restore Connections. • To check the status of a network connection, click Service Status.
User Guide Manage Connections 2. Click Networks and Connections > Mobile Network. 3. Change the Network Selection Mode field to Manual. 4. Click a wireless network. 5. Press the key > Close. To connect to your wireless service provider's wireless network again, change the Network Selection Mode field to Automatic.
User Guide Manage Connections Note: Extra fees usually apply when you roam. For more information about roaming fees, contact your wireless service provider. Add a wireless network to the preferred wireless network list Before you begin: To perform this task, your BlackBerry smartphone must be connected to aGSM or UMTS network. Depending on your wireless service plan, this feature might not be supported. 1.
User Guide Manage Connections 5. Press the 6. Click the new location. 7. Press the key > Move. key > Close. Change the connection speed for the wireless network A faster connection speed requires more battery power. Depending on your wireless service provider, you might not be able to change the connection speed for the wireless network. 1. On the home screen, click the Manage Connections icon. 2. Click Networks and Connections > Mobile Network. 3. Change the Network Mode field. 4.
User Guide Manage Connections Indicator Description 3G , 4G , H+ , EDGE, GPRS, NXTL, MIKE, or NTWK You're connected to a mobile network and you can access features such as email messaging and Internet browsing. If you don't see one of the indicators, you might be in an area of reduced wireless coverage where some features aren't available (you might only be able to make a phone call or send and receive text messages). You can call only emergency numbers. You're in an area of no wireless coverage.
User Guide Manage Connections Related information Turn on or turn off data service or set roaming options,259 Switch wireless networks manually,258 Turn on, turn off, or check the status of a network connection,257 Error messages Data service unavailable Description This message appears when you don't have access to data services on your BlackBerry smartphone. Possible solutions Try the following actions: • Verify that you're in a wireless coverage area.
User Guide 2. Manage Connections Click Device > About Device Versions. The types of networks your smartphone can connect to are listed in the brackets after your smartphone model. Turn on, turn off, or check the status of a network connection You should keep network connections turned off in certain places, such as on an airplane or in a hospital. For more information, see the Safety and Product Information booklet for your BlackBerry smartphone.
User Guide Manage Connections Related information I can't connect to a Wi-Fi network,271 Connect to a Wi-Fi network using Wi-Fi Protected Setup If your wireless router or wireless access point includes Wi-Fi Protected Setup, you can quickly connect to a Wi-Fi network without entering a long password. 1. On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2. Click Wi-Fi Network > Other Ways to Connect > Wi-Fi Protected Setup (WPS).
User Guide • Manage Connections To delete the saved network, click Delete. Related information Options for saved Wi-Fi networks,266 Prevent your smartphone from connecting to a saved Wi-Fi network 1. On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2. Click Wi-Fi Network > Saved Wi-Fi Networks. 3. Highlight a saved Wi-Fi network. 4. Press the key > Disable.
User Guide Manage Connections Option Description Automatically obtain IP address and DNS Set whether your BlackBerry smartphone receives a routable IP address, a subnet mask, DNS settings, and a gateway address from the Wi-Fi network. Allow inter-access point handover Set whether your smartphone remains connected to the Wi-Fi network when you move between wireless access points. VPN profile If necessary, set a VPN profile to use with the saved Wi-Fi network.
User Guide Manage Connections WPA/WPA2 Enterprise options These options appear if you choose the WPA/WPA2 Enterprise security type. Option Description Enterprise Sub-Type If necessary, set the enterprise security method for the Wi-Fi network. Username If necessary, type the user name that you use to connect to the Wi-Fi network. Password If necessary, type the password that you use to connect to the Wi-Fi network.
User Guide Manage Connections Change your Wi-Fi calling preferences 1. On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2. Click Networks and Connections > Mobile Network. 3. Change the Preferred Network for Calls field. 4. Press the key > Save. Wi-Fi diagnostic reports Submit a Wi-Fi diagnostic report 1. On the home screen or in a folder, click the Options icon. 2. Click Networks and Connections > Wi-Fi Network. 3.
User Guide Manage Connections Permission Description Phone Set whether third-party applications can make calls or access call logs. Location Data Set whether third-party applications can use your GPS location information. Server Network Set whether third-party applications can access the Internet or your organization's intranet using your organization's network.
User Guide Indicator Manage Connections Description The connection to the mobile network is turned off. You're connected to a Wi-Fi network and you can access BlackBerry services such as email messaging and Internet browsing over the Wi-Fi connection. Your Wi-Fi connection is turned on, but you're not connected to a Wi-Fi network, or you're connected to a Wi-Fi network, but you can't access BlackBerry services such as email messaging and Internet browsing over the Wi-Fi connection.
User Guide • • • Manage Connections If you're using the Push Button Setup method, verify that the access point is enabled with Wi-Fi Protected Setup, and that it has been set to send its profile. Verify that another device isn't also attempting to connect at the same time, and that not more than one access point within range is in this mode. For more information, see the information that came with your router.
User Guide Mobile Hotspot mode Mobile Hotspot mode Depending on your wireless service provider, this feature might not be available. How to: Mobile Hotspot mode Mobile Hotspot mode basics About Mobile Hotspot mode Depending on your wireless service provider, this feature might not be available. You can use the Wi-Fi technology on your BlackBerry smartphone in one of two ways: Wi-Fi mode or Mobile Hotspot mode.
User Guide Mobile Hotspot mode Connect to the mobile network manually while using Mobile Hotspot mode If your BlackBerry smartphone is connected to a GSM network, and Mobile Hotspot mode is turned on, you might have to manually connect to the mobile network using your APN. To get the user name and password for your APN, contact your wireless service provider. Depending on your wireless service provider, you might be able to enter up to two APNs. 1.
User Guide Mobile Hotspot mode Change your mobile hotspot name You can name your mobile hotspot so that other Wi-Fi enabled device users can see the name when they try to connect to your mobile hotspot. When you turn on Mobile Hotspot mode, the name of your mobile hotspot appears in the connections area at the top of the home screen. 1. On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2.
User Guide Mobile Hotspot mode Related information Bluetooth profiles,280 Submit a Mobile Hotspot diagnostic report 1. On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2. Click Networks and Connections > Mobile Hotspot Connections. 3. Press the key > Diagnostics. 4. Press the key > Email Report.
User Guide Bluetooth technology Bluetooth technology How to: Bluetooth technology About Bluetooth Bluetooth technology is designed to establish a wireless connection between your BlackBerry smartphone and a Bluetooth enabled device, such as a hands-free car kit or a wireless headset. Before you can connect your BlackBerry smartphone to a Bluetooth enabled device, you must first turn on Bluetooth technology on both devices and then pair the devices.
User Guide Bluetooth technology • If the Bluetooth enabled device does not have a keyboard (for example, a wireless headset), on your BlackBerry smartphone, type the pairing passkey that either appears on the Bluetooth enabled device or is provided in the documentation that came with the Bluetooth enabled device. The passkey is most often a numeric or alphanumeric code. • If the Bluetooth enabled device has a keyboard (for example, a laptop), type a pairing passkey of your choice on both devices.
User Guide Bluetooth technology Turn on or turn off Bluetooth technology,277 Share contacts with a paired Bluetooth enabled car kit 1. On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2. Click Networks and Connections > Bluetooth Connections. 3. Highlight a Bluetooth enabled car kit. 4. Press the key > Transfer Contacts.
User Guide Bluetooth technology 1. On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2. Click Networks and Connections > Bluetooth Connections. 3. Highlight a paired Bluetooth enabled device. • To rename the device, press the key > Device Properties. In the Device Name field, change the name for key > Save. the Bluetooth enabled device. Press the • To delete the device, press the key> Delete Device.
User Guide Bluetooth technology Option Description Dial-Up Networking (DUN) This profile allows you to use your BlackBerry smartphone as a modem when it is connected to a Bluetooth enabled computer. Handsfree (HFP) This profile allows you to connect your BlackBerry smartphone to Bluetooth enabled headsets and car kits that support the Handsfree profile. Headset (HSP) This profile allows you to connect your BlackBerry smartphone to Bluetooth enabled headsets that support the Headset profile.
User Guide Bluetooth technology Set which contacts are available to share with a Bluetooth enabled car kit 1. On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2. Click Networks and Connections > Bluetooth Connections. 3. Press the key > Options. • To prevent your BlackBerry smartphone from sharing contacts with a Bluetooth enabled device, in the Contacts Transfer field, click Disabled.
User Guide 5. Press the Bluetooth technology key > Save. Change the pairing name for your BlackBerry smartphone 1. On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2. Click Networks and Connections > Bluetooth Connections. 3. Press the 4. In the Device Name field, type a name for your BlackBerry smartphone. 5. Press the key > Options. key > Save. Turn off or turn on the Bluetooth connection notification 1.
User Guide 4. Bluetooth technology Select the checkbox beside one or more message types. Encrypt data that you send or receive using Bluetooth technology Before you begin: To perform this task, the paired Bluetooth enabled device must support data encryption. 1. On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2. Click Networks and Connections > Bluetooth Connections. 3. Press the 4. Select the Encryption checkbox. 5.
User Guide • Turn off encryption for Bluetooth connections between your smartphone and the Bluetooth enabled device. On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. Click Networks and Connections > Bluetooth Connections. Highlight a Bluetooth enabled device. Press the > Device Properties. Clear the Encryption checkbox. Press the • Bluetooth technology key > Save.
User Guide Bluetooth technology I cannot find files sent to me over a Bluetooth connection By default, files sent to your BlackBerry smartphone over a Bluetooth connection are saved in the folder that matches the type of file sent. Related information Search for a file that is saved on your smartphone,135 I lose my connection with a Bluetooth enabled car kit Try the following actions: • • Verify that your car kit is using the latest software version available.
User Guide Media server Media server How to: Media server About the media server Using the media server you can wirelessly share media files from your BlackBerry smartphone with supported devices that are Universal Plug and Play compatible, such as some computers, TVs, or other home entertainment equipment. Supported devices connect to your smartphone using a Wi-Fi network to access your shared media files so that you can play the files on the connected devices.
User Guide Media server 3. Click Access Control. 4. Highlight a connection. 5. Do one of the following: • To change whether a device automatically connects, must receive permission to connect, or is automatically denied access to the media server, change the field. • To delete a device that's not currently active, press the key > Delete Selected Device. Select the types of media files that you share using the media server 1. On the home screen, click the Media icon. 2. Press the 3.
User Guide Smart accessories Smart accessories About the Smart Accessories application You can change how your BlackBerry smartphone functions when you connect it to a dock, charger, or charging pod by creating a dock profile to identify the dock or charger in the Smart Accessories application. For example, you might be able to identify a dock as a bedside dock so that when you connect your smartphone, your smartphone's sound profile turns off, and your smartphone's alarm clock turns on.
User Guide Smart accessories 1. On the home screen or in a folder, click the Options icon. 2. Click Device > Smart Accessories. 3. Click a dock profile. 4. Change the dock settings. 5. Press the key > Save. Delete a saved dock profile 1. On the home screen or in a folder, click the Options icon. 2. Click Device > Smart Accessories. 3. Highlight a dock profile. 4. Press the 290 key > Delete.
User Guide Power and battery Power and battery How to: Power and battery Inserting the SIM card, media card, and battery Remove the battery door Insert the SIM card Depending on your BlackBerry smartphone model or your wireless service provider, you might not need a SIM card for your smartphone.
User Guide Power and battery Slide the SIM card into the slot. Insert the media card and battery The media card is optional. If a media card is included, it might already be inserted. Set your smartphone to turn on and turn off automatically You can set your BlackBerry smartphone to turn off while you aren't using it for an extended period, like when you sleep. Data you receive when the smartphone is turned off automatically updates when the smartphone turns on.
User Guide Power and battery 1. On the home screen or in a folder, click the Options icon. 2. Click Device > Auto On/Off. 3. In the Weekday or Weekend section, select the Enabled checkbox. 4. Specify the times when your smartphone should turn on and turn off on weekdays and weekends. 5. Press the key > Save. Turn off your smartphone Depending on your theme, the location or name of the Power Off icon might differ from the location or name in this task.
User Guide Power and battery Turn on or turn off battery saving mode When you turn on battery saving mode, your BlackBerry smartphone automatically changes options to conserve battery power. When you turn off battery saving mode or the smartphone is charged, your normal smartphone settings are restored. 1. On the home screen or in a folder, click the Options icon. 2. Click Device > Battery Saving Mode. 3. Select or clear the Turn on Battery Saving Mode when battery power level is low checkbox. 4.
User Guide Power and battery Troubleshooting: Power and battery My battery life is shorter than I expected Many factors influence the standby time and the talk time of the BlackBerry smartphone. Including things like signal strength, network type, and proximity to the network. For tips to improve the battery life see the related information listed below.
User Guide Storage space and media cards Storage space and media cards How to: Storage space and media cards About media cards Depending on your BlackBerry smartphone model, you can insert a microSD media card into your smartphone to take videos and increase the storage space that's available on your smartphone for storing media files such as songs, ring tones, videos, or pictures.
User Guide Storage space and media cards Insert the SIM card Depending on your BlackBerry smartphone model or your wireless service provider, you might not need a SIM card for your smartphone. Slide the SIM card into the slot. Insert the media card and battery The media card is optional. If a media card is included, it might already be inserted.
User Guide Storage space and media cards Turn on or turn off media card support When you turn off media card support, your BlackBerry smartphone can't access the files that are on your media card. This might be useful if you want to make sure that your files are saved to your smartphone's built-in media storage rather than your media card. 1. On the home screen or in a folder, click the Options icon. 2. Click Device > Storage. 3. Select or clear the Media Card Support checkbox. 4.
User Guide Storage space and media cards 4. To set a password for your data, in the Password field, enter a password. 5. In the Confirm field, re-enter the password. 6. Click Save. Related information Restore smartphone data from your media card,299 Restore smartphone data from your media card If you have backed up your BlackBerry smartphone data to your media card, you should be able to restore the data to your smartphone. 1. On the home screen, click the Setup icon. 2.
User Guide Storage space and media cards CAUTION: If you format your media card or built-in media storage, all of the data that's saved to your media card or built-in media storage is deleted. Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your smartphone is lost, stolen, or corrupted by an unforeseen issue. 1.
User Guide 4. 5. Storage space and media cards To encrypt files that are stored on a media card, in the Media Card section, select the Encrypt checkbox and do one of the following: • To encrypt files using an encryption key that your smartphone generates, change the Mode field to Device Key. • To encrypt files using your smartphone password, change the Mode field to Device Password.
User Guide • • Storage space and media cards In your media card options, verify that media card support is turned on. In your media card options, if there's a message to format your media card, disconnect your smartphone from your computer. Format your media card. CAUTION: Formatting your media card will delete all the files from it.
User Guide Search Search How to: Search Search for an item You can search for help, contacts, documents, files, memos, pictures, videos, and more on your BlackBerry smartphone. You can narrrow your search from an app, or you can extend your search to the Internet. You can also view items you selected from previous search results. 1. 2. On the home screen, click the icon. Type your search terms. To stop a search, press the key twice.
User Guide 3. Search • To turn off search history, clear the Show Search History checkbox. • To turn off web suggestions, clear the Show Web Suggestions checkbox. • To change which applications appear in your search results, in the Data Sources and Extended Providers sections, select or clear the checkbox beside one or more of the listed applications. Press the key > Save. Change the language for voice enabled search 1. On the home screen or in a folder, click the Options icon. 2.
User Guide Search Message search criteria Field Description Search Messages Specify whether you search for messages that are on your BlackBerry smartphone or for messages that are in an email application on your computer. Name Specify one or more contacts or email addresses that your smartphone should search for in messages. To widen the search, you can also specify part of a name. Appears in Change the type of address field that your smartphone should search in for the name or email address.
User Guide 2. Press the Search key. • To view more available search results, click Get More Results. • To add the message that you highlighted to your message inbox, click Add. • To add all the messages from the search results to your message inbox, click Add All. • To delete the search results, click Delete Search. • To start a new search, click Search by.
User Guide • Search To search for a contact in your organization's contact list, click Remote Lookup. Type all or part of a contact's name. Click OK. 2. Highlight a contact. 3. Press the key. • To view information for a contact, click View. • To add a contact from your organization's contact list to your contact list, click Add to Contacts. • To add all of the contacts from your organization's contact list to your contact list, click Add All to Contacts.
User Guide Security Security How to: Security Security basics About the smartphone password There are several types of password protection that you can use on your BlackBerry smartphone. Smartphone password You can create a smartphone password to help protect your smartphone from unauthorized access and use, and you can set your smartphone to lock after a certain period of inactivity. You must enter your smartphone password to unlock your smartphone. If you forget your password, it can't be recovered.
User Guide Security Restoring your data Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your smartphone is lost, stolen, or corrupted by an unforeseen issue.
User Guide Security • To lock the keyboard, press the • To unlock the keyboard, press the key on the top of your smartphone. key again. • To lock your smartphone with a password, on the home screen or in a folder, click the • icon. To unlock your smartphone, enter your password.
User Guide Security CAUTION: If encryption is turned on, the process for deleting all smartphone data can take about one hour to complete. You can't stop the process after you start it. If you reset your smartphone, the process restarts after the smartphone restarts. 1. On the home screen or in a folder, click the Options icon. 2. Click Security > Security Wipe. 3. Select the checkboxes for items that you want to delete. 4. Type blackberry. 5. Click Wipe Data.
User Guide Security • To allow the uploading of files to the YouTube website, select the YouTube Uploader checkbox. This restriction does not limit access to the YouTube website. • To allow the installation of third party applications, select the Application installations checkbox. • To allow the addition of new email accounts, select the Email account setup checkbox. • To allow access to Facebook, click the Facebook checkbox. The Facebook option and the Twitter option work together.
User Guide Security Password Keeper About the Password Keeper Use the Password Keeper to store all your passwords in one place. The Password Keeper is designed to protect your passwords with a Password Keeper password. When you type this password, the Password Keeper decrypts your passwords. You can also use the Password Keeper to generate random passwords that contain numbers, letters, and symbols.
User Guide Security Note: Passwords are not encrypted when they are on the clipboard. Prevent password copying 1. On the home screen or in the Applications folder, click the Password Keeper icon. 2. Press the 3. In the Password Entries section, clear the Allow Clipboard Copy checkbox. 4. Press the key > Options. key > Save. Hide or show passwords in the Password Keeper 1. On the home screen or in the Applications folder, click the Password Keeper icon. 2. Press the 3. key > Options.
User Guide Security If you encrypt the files on your media card using an encryption key that your smartphone generates, you can only access the files when the media card is inserted into your smartphone. If you encrypt the files using your smartphone password, you can access the files in any smartphone that you insert your media card into, as long as you know the smartphone password that was used to protect the files.
User Guide Security Use a certificate to encrypt the encryption keys on your smartphone Before you begin: To perform this task, your work email account must use a BlackBerry Enterprise Server that supports this feature. For more information, contact your administrator.
User Guide 5. Press the Security key on the keyboard. Change a SIM card PIN code 1. On the home screen or in a folder, click the Options icon. 2. Click Device > Advanced System Settings > SIM Card. • To change the PIN code that protects your SIM card, press the • To change the PIN code for fixed dialing on your SIM card, press the key > Change PIN code. key > Change PIN2 code.
User Guide 3. Security • To prevent your BlackBerry smartphone from deleting sensitive data when you insert your smartphone in a holster, clear the Clean When Holstered checkbox. • To prevent your smartphone from deleting sensitive data when your smartphone remains idle for a specified period of time, clear the Clean When Idle checkbox. • To change how long your smartphone waits after you stop using it before it deletes sensitive data, change the Idle Timeout field. Press the key > Save.
User Guide Security About PGP keys If your work email account uses a BlackBerry Enterprise Server that supports this feature, you can download PGP keys over the wireless network from a certificate server provided by your administrator. Depending on your organization, enrollment with the PGP Universal Server might be required and might also occur automatically. PGP keys allow you to send and receive PGP messages using your BlackBerry smartphone. Your smartphone supports RSA, DSA, and Diffie-Hellman keys.
User Guide Security Download a certificate from a certification authority If your administrator has provided you with a certification authority profile, you can enroll with the profile to download a certificate to your BlackBerry smartphone. If the certificate is scheduled to expire soon, you can re-enroll to receive an updated certificate. 1. On the home screen, click the icon. If you don't have the icon, on the home screen or in a folder, click the Options icon.
User Guide Security Send or delete a certificate or PGP key When you send a certificate or PGP key, your BlackBerry smartphone sends the public key, but doesn't send the corresponding private key. 1. On the home screen or in a folder, click the Options icon. 2. Click Security > Advanced Security Settings > Certificates or PGP keys. 3. Highlight a certificate or PGP key. • To send a certificate or PGP key, press the • To delete a certificate or PGP key, press the key > Send via Email or Send via PIN.
User Guide Security Certificate and PGP key statuses Status indicators for certificates, PGPkeys, and certification authority profiles Status indicators for certificates and PGP keys Indicator Description The certificate or PGP key has a corresponding private key that is stored on your BlackBerry smartphone or a smart card. The certificate chain or PGP key is trusted and valid, and the revocation status is good. The revocation status is unknown, or a public key is weak.
User Guide Security 3. Highlight a certificate or PGP key. 4. Press the key > Fetch Status or Fetch Chain Status. Change the trust status of a certificate or PGP key Before you begin: Depending on the types of certificates that your administrator allows, you might not be able to trust some types of certificates. 1. On the home screen or in a folder, click the Options icon. 2. Click Security > Advanced Security Settings > Certificates or PGP keys. 3. Highlight a certificate or PGP key. 4.
User Guide Security Reason Description Change in Affiliation The certificate subject no longer works for the organization. Superseded A new certificate is replacing an existing certificate. Cessation of Operation The certificate subject no longer requires the certificate. Certificate Hold You want to revoke the certificate temporarily. PGP key revocation reasons Reason Description Unknown The revocation reason does not match any of the predefined reasons.
User Guide 5. Security • To download the revocation status of a certificate or PGP key when you add it to the key store, change the Fetch Status field to Yes. • To add a certificate or PGP key to the key store without downloading the revocation status, change the Fetch Status field to No. • To turn off the display name prompt, clear the Prompt for Label checkbox. Press the key > Save.
User Guide 3. Press the Security key > Clear Universal Cache. The next time that you send a PGP protected message, your smartphone downloads an updated PGP Universal Server policy and updated PGP public keys from the PGP Universal Server. Certificate servers Add or delete a certificate server 1. On the home screen or in a folder, click the Options icon. 2. Click Security > Advanced Security Settings > Certificate Servers. • To add a new certificate server, press the key > New Server.
User Guide Security Option Description Server Name Type the network address of the server. Base Query Type the base query information for the server using X.509 certificate syntax (for example, o=test.rim.net). Port Type the port number for your organization’s network. The default port number is 389. Authentication Type Specify whether you must log in to the server. Connection Type Specify whether your BlackBerry smartphone uses an SSL connection or a TLS connection to connect to the server.
User Guide Security Change the key store password 1. On the home screen or in a folder, click the Options icon. 2. Click Security > Advanced Security Settings > Key Stores. 3. Press the key > Change Key Store Password. Synchronize the key store password with the smartphone password If you synchronize the key store password with your BlackBerry smartphone password, when you change your smartphone password, the key store password changes to match it automatically. 1.
User Guide Security Change the service that your smartphone uses to download certificates Depending on your organization, you might not be able to change the service that your BlackBerry smartphone uses to download certificates. For more information, contact your administrator. 1. On the home screen or in a folder, click the Options icon. 2. Click Security > Advanced Security Settings > Key Stores. 3. Change the Certificate Service field. 4. Press the key > Save.
User Guide Security Your BlackBerry smartphone rejects certificate revocation lists from CRL servers that the BlackBerry MDS Connection Service can't verify. Smart cards About using a smart card with your smartphone Smart cards store certificates and private keys. You can use a smart card reader to import certificates from a smart card to the key store on your BlackBerry smartphone, but you can't import private keys.
User Guide Security 5. Select the checkbox beside a certificate. 6. Click OK. 7. Enter your key store password. 8. Click OK. Lock your smartphone when you remove your smart card from your smart card reader 1. On the home screen or in a folder, click the Options icon. 2. Click Security > Password. 3. If necessary, change the User Authenticator field to Smart Card. 4. Select the Lock On Card Removal checkbox. 5. Press the key > Save.
User Guide Security To turn on smart password entry again, check the Smart Password Entry checkbox. Turn off notification for smart card connections 1. On the home screen or in a folder, click the Options icon. 2. Click Security > Smart Card. 3. Clear the LED Session Indicator checkbox. 4. Press the key > Save. To turn on notification for smart card connections, select the LED Session Indicator checkbox.
User Guide Security 2. Click Password. 3. If necessary, change the User Authenticator field to Smart Card. 4. Change the Certificate Status Check field. 5. Press the key > Save. If your smartphone checks the status of your authentication certificate and finds that it is revoked or expired, your smartphone locks. Store the passphrase for your smart card on your smartphone 1. On the home screen or in a folder, click the Options icon. 2. Click Security > Smart Card. 3.
User Guide 2. Security Click Security > Security Status Information > View IT Policy > IT Policy Details. Verify security software manually Security self-tests are designed to verify that security software is implemented correctly on your BlackBerry smartphone. The tests should run automatically after you restart your smartphone, but you can also verify security software manually. 1. On the home screen or in a folder, click the Options icon. 2. Click Security > Security Status Information. 3.
User Guide Security Interaction permissions for third-party applications,336 Data permissions for third-party applications,337 Reset connection permissions for third-party applications 1. On the home screen or in a folder, click the Options icon. 2. Click Device > Application Management. 3. Press the key > Edit Default Permissions. 4. Press the key > Reset All Firewall Prompts. 5. Press the key > Apply Defaults to All.
User Guide Security Turn off a prompt for a third-party application connection 1. On the home screen or in a folder, click the Options icon. 2. Click Device > Application Management. 3. Highlight a third-party application. 4. Press the 5. key > Edit Permissions > Prompt Exceptions. • To allow the application to connect to a specific location or resource without displaying a prompt, click Add Allow. Specify a protocol and, if necessary, the domain.
User Guide Security Permission Description Security Timer Reset Specify whether third-party applications can reset the duration that your smartphone remains unlocked after you stop using it. Display Information While Locked Specify whether third-party applications can display information while your smartphone is locked.
User Guide Security Troubleshooting: Security I forget my smartphone password If you forget your BlackBerry smartphone password, it can't be recovered. If your smartphone uses a BlackBerry Enterprise Server, your administrator might be able to reset your password without deleting your smartphone data. Otherwise, the only way you can reset your password without knowing your current password is to delete all your smartphone data. You can do this by exceeding the number of allowed password attempts.
User Guide Security I can't download a certificate or PGP key from an LDAP-enabled server Try the following actions: • • Verify that your organization permits you to download certificates or PGP keys from an LDAP-enabled server. For more information, contact your administrator. If you changed the connection type that your BlackBerry smartphone uses to connect to an LDAP-enabled server, try using the default connection type.
User Guide Service books and diagnostic reports Service books and diagnostic reports Run, view, send, or delete a diagnostic report To help your wireless service provider or administrator troubleshoot a network connection issue or messaging service issue, you can run and send a diagnostic report. 1. On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2. Click Networks and Connections > Mobile Network. 3. Press the key > Diagnostics Test.
User Guide Service books and diagnostic reports Set a default recipient for diagnostic reports If you set the default recipient, each time that you submit a diagnostic report, your BlackBerry smartphone sends the report to that recipient. If you want to specify a recipient each time that you submit a report, don't set the default recipient. 1. On the home screen or in a folder, click the Options icon. 2. Click Networks and Connections > Mobile Network. 3. Press the key > Diagnostics Test. 4.
User Guide Synchronization Synchronization How to: Synchronization About synchronization and reconciliation The wireless data synchronization and wireless email reconciliation features are designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) and reconcile email between your BlackBerry smartphone and the email application on your computer over the wireless network.
User Guide Synchronization Delete email on your smartphone and in your email application on your computer You can set the Delete On option for each email address that is associated with your BlackBerry smartphone. 1. On the home screen, click the Messages icon. 2. Press the 3. If the Message Services field appears, set this field to the appropriate email account. key > Options > Email Reconciliation. 4. Change the Delete On field to Mailbox & Handheld. 5. Press the key > Save.
User Guide 4. Press the Synchronization key > Save. If you use the BlackBerry Internet Service, you must use the BlackBerry Desktop Software to synchronize calendar data. For more information, see the Help in the BlackBerry Desktop Software.
User Guide Synchronization Troubleshooting: Synchronization Email messages aren't reconciling over the wireless network Try the following actions: • • • Verify that your BlackBerry smartphone is connected to the wireless network. Verify that wireless email reconciliation is turned on. Reconcile email messages manually. Organizer data isn't synchronizing over the wireless network Try the following actions: • • • Verify that your BlackBerry smartphone is connected to the wireless network.
User Guide Synchronization Some characters in calendar entries don't appear correctly after synchronization If you schedule appointments or meetings on your BlackBerry smartphone that contain special characters or accents, your computer might not support these characters. On your computer, verify that you are using the correct default code page and that the correct font support is installed on your computer. For more information, see the documentation for the operating system on your computer.
User Guide Accessibility options Accessibility options How to: Accessibility Screen accessibility options Display closed captions in videos You can turn on closed captions so that text displays on the screen when you play video files that support closed captions. 1. On the home screen, click the Media icon. 2. Press the 3. Select the Display Closed Captions checkbox. 4. If necessary, change the Appearance field, Position field, and Font Scale field. 5. Press the key > Media Options. key > Save.
User Guide Accessibility options BlackBerry Screen Reader About the BlackBerry Screen Reader The BlackBerry Screen Reader is an application that provides audible output of the visual information displayed on a BlackBerry smartphone, allowing anyone to access and operate the smartphone without the use of sight. For more information about downloading and installing BlackBerry Screen Reader, visit www.blackberry.com/ screenreader. Turn on or turn off the BlackBerry Screen Reader 1.
User Guide Accessibility options The lowest pitch is 1, while the highest is 10. Changing the pitch might make the BlackBerry Screen Reader easier to understand. Silent on Calls Prevent the BlackBerry Screen Reader from reading back information while you're on a call. Information settings Verbosity Select the amount of information read back on a screen. Selecting High provides more information, while selecting Low provides less information.
User Guide Punctuation Accessibility options • The Characters option reads back only characters. The Words option reads back only words. • The Characters and words option reads back both characters and words. Select the amount of punctuation symbols read back when typing. The settings are Off, Some, Most, or All. Other settings Auto Start Start the BlackBerry Screen Reader automatically after a phone reset.
User Guide Accessibility options • • When Key Describer mode is on, you can discover the input and shortcut functions of each physical key upon pressing the keys. When Command Mode is on, you can use the shortcut features that comes with the BlackBerry Screen Reader. Adjusting the display of home screen icons You can change the number of icons displayed on the home screen, so that between 1 to 4 columns are shown.
User Guide • Accessibility options To turn off Key Describer mode, press the right convenience key again. The Key Describer mode will turn off automatically if you do not press any key within 10 seconds of turning it on. Shortcuts: BlackBerry Screen Reader In these shortcuts, the key references are to the numbered keys on the alphanumeric keyboard. To use the BlackBerry Screen Reader shortcuts, the application must be turned on.
User Guide Accessibility options Change the speech options Change the pitch elevations of the BlackBerry Screen Reader voice Press the right convenience key and the 1 key to decrease the pitch or the 2 key to increase the pitch. You can continue pressing a key to alter the setting. Change the rate of speech Press the right convenience key and the 4 key to decrease the rate or the 5 key to increase the rate. You can continue pressing a key to alter the setting.
User Guide Accessibility options Audio and phone accessibility options Turn on or turn off event sounds Event sounds alert you when you turn on or turn off your BlackBerry smartphone, when the battery power level is full or low, and when you connect or disconnect a USB cable or accessory to or from your smartphone. 1. On the home screen or in a folder, click the Options icon. 2. Click Accessibility. 3. Change the Event Sounds field. 4. Press the key > Save.
User Guide Accessibility options To delete a contact alert, highlight the contact alert that you want to delete. Press the Related information Icons for sound and alert profiles,164 key > Delete. Voice dialing Perform an action using a voice command 1. On the home screen or in a folder, click the Voice Dialing icon. 2. After the beep, say a voice command.
User Guide Accessibility options Voice command Description "Repeat" Say this voice command to have the last voice prompt repeated to you. "Cancel" Say this voice command to close the voice dialing application. Related information Set options for dialing extensions,69 Typing accessibility options Change or delete a Word Substitution entry 1. On the home screen or in a folder, click the Options icon. 2. Click Typing and Input > Word Substitution. 3. Highlight a Word Substitution entry. 4.
User Guide 4. Press the Accessibility options key > Save.
User Guide Calculator Calculator Use the calculator On the home screen or in the Applications folder, click the Calculator icon. • To press a key in the calculator, click the key or press the corresponding key on the smartphone keyboard. Convert a measurement 1. On the home screen or in the Applications folder, click the Calculator icon. 2. Type a number. 3. Press the 4. 358 key. • To convert the number from imperial to metric, click To Metric.
User Guide Glossary Glossary certificate A BlackBerry smartphone uses a certificate as a digital document that binds the identity and public key of a certificate subject. Each certificate has a corresponding private key that is stored separately. A certification authority signs the certificate to indicate that it is authentic and can be trusted. This may also be called a digital certificate.
User Guide Glossary BlackBerry smartphones use public keys to encrypt email messages or PIN messages that users send to certificate subjects and to verify the signature on email messages or PIN messages that users receive from certificate subjects. root certificate A root certificate is a self-signed certificate and usually belongs to a certification authority. tap A tap is a user interaction with a touch screen, using one finger to quickly touch the screen.
User Guide Legal notice Legal notice ©2012 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. AOL is a trademark of AOL LLC. iTunes is a trademark of Apple Inc. Bluetooth is a trademark of Bluetooth SIG. DataViz, Documents To Go, Sheet To Go, Slideshow To Go, and Word To Go are trademarks of DataViz, Inc.
User Guide Legal notice inclusion of a reference to Third Party Products and Services in this documentation does not imply endorsement by RIM of the Third Party Products and Services or the third party in any way.
User Guide Legal notice Prior to subscribing for, installing, or using any Third Party Products and Services, it is your responsibility to ensure that your airtime service provider has agreed to support all of their features. Some airtime service providers might not offer Internet browsing functionality with a subscription to the BlackBerry® Internet Service. Check with your service provider for availability, roaming arrangements, service plans and features.
User Guide Legal notice John Estabrook National Laboratory for Applied Network Research National Center for Supercomputing Applications University of Illinois at Urbana-Champaign www.ncsa.uiuc.
User Guide Legal notice DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
