Installation and User’s Guide BlackBerry Internet Edition
Installation and User’s Guide Last revised 06/04/00 Part Number: MAT-02784-001 Rev. 002 At the time of printing, documentation complies with versions: Operating System 2.0.13, Applications 2.0, and Desktop 2.0. © 1999-2000 Research In Motion Limited. All rights reserved.
FCC compliance statement (USA) FCC Class B Part 15 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference, and • This device must accept any interference received, including interference that may cause undesired operation. WARNING Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
• Consult the dealer or an experienced radio/TV technician for help. Industry Canada Certification This device complies with Industry Canada RSS 119, under certification number 2503 195 634A. IC Class B compliance This device complies with the Class B limits for radio noise emissions as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of Industry Canada.
Contents FCC compliance statement (USA) ..........................................3 Industry Canada Certification ................................................4 IMPORTANT SAFETY INFORMATION...................................9 Welcome to your wireless solution ............................................13 New for version 2.0.................................................................14 Upgrading to version 2.0 .......................................................15 Contents of your package .......
Sending one-time messages...................................................59 Sending messages to many contacts ....................................60 Attaching Address Book entries ...........................................62 Using AutoText .......................................................................63 Automatic formatting.............................................................69 Inserting symbols....................................................................71 Summary and tips......
Summary and tips.................................................................133 Using the MemoPad and Calculator ........................................135 Using the MemoPad function .............................................135 Using the Calculator function .............................................138 Summary and tips.................................................................142 Customizing your handheld’s options ....................................145 Setting the alarm ................
IMPORTANT SAFETY INFORMATION Please read these safety instructions and the operation instructions provided in this manual before operating the RIM 957 Wireless Handheld or its charging cradle. Retain these instructions for future use. Remember to follow any special regulations governing the use of the RIM 957 Wireless Handheld and always switch it off in areas where radio devices are forbidden, or when it may cause interference or danger.
questions. Operation of any radio transmitting equipment, including the handheld, may interfere with the functionality of inadequately protected medical devices, including pacemakers. Consult a physician or the manufacturer of the medical device if you have any questions.
The handheld should be operated only from the type of power source indicated on the marking label. Refer to the operating instructions starting on page 21 for more information on the battery and power supply. Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them, paying particular attention to the cords at plugs, convenience receptacles, and the point where they exit from the charging cradle.
• liquid has been spilled or objects have fallen into the handheld or charging cradle • objects have fallen into the handheld or charging cradle • the handheld or charging cradle has been exposed to rain or water • the handheld or charging cradle has been dropped or damaged in any way • the handheld or charging cradle does not operate normally by following the instructions contained in this manual • the handheld or charging cradle exhibits a distinct change in performance Adjust only those contr
Welcome to your wireless solution BlackBerry Internet Edition™ is a mobile email solution that includes the RIM 957 Wireless Handheld, charging/docking cradle, Desktop Software, and flat-rate airtime on a nationwide wireless data network.
Welcome to your wireless solution — New for version 2.0 • MemoPad: Compose, edit, and delete notes, memos and lists. • Calculator: Perform basic mathematical operations and conversions. • Options: Customize the way the handheld notifies you of new messages; set the password; add, edit, and delete AutoText entries; set the current date; program the automatic on/off feature. • Lock: Lock the handheld with a password security screen so that only you can use it.
Welcome to your wireless solution — Upgrading to version 2.0 15 Upgrading to version 2.0 If you are currently using a previous version of the BlackBerry Software, you should upgrade to version 2.0. Before installing the new software on your desktop and your handheld, you should perform a backup to store the contents of your handheld (such as Address Book entries, messages, and calendar items) on your PC. See Chapter 10 or the Backup and Restore online help for instructions on performing a backup.
Welcome to your wireless solution — About this guide • To use the RIM Intellisync tool, you must be running Personal Information Management software such as: Microsoft Outlook, Exchange or Schedule, ACT!, Lotus Organizer or Notes, GroupWise, GoldMine, or Netscape. About this guide This guide provides information for operating the handheld and for installing the Desktop Software.
Welcome to your wireless solution — Customer support 17 to address their needs and help them discover new frontiers in wireless data. Customer support For customer support, contact your service provider.
1 Get to know your handheld This chapter will help you get acquainted with your handheld before you start sending and receiving email.
Get to know your handheld — Handheld components performing basic mathematical calculations. The Home screen displays the current signal strength and battery level of the handheld. In low light conditions, you can increase the readability of the LCD by using the backlighting feature. To activate backlighting, press the silver key once. The backlight will shut off automatically if you do not press any keys or use the trackwheel for more than 20 seconds.
Get to know your handheld — Handheld components 21 set it) stops and the most recently received message will be open. If you pull the handheld out of the holster and quickly replace it, notification stops but the message will remain marked unread. See “Setting message notification” on page 37 for information on notification options. Serial port The serial port on the bottom of the handheld fits into the prongs of the docking cradle.
Get to know your handheld — Turning on your handheld connected to your PC. When the handheld is charging, the battery icon will change to a charging icon. Once the handheld is fully charged, the battery icon will replace the charging icon. See page 33 for a list of handheld status icons. The handheld can be kept at a full charge by “topping up” the battery every day for 10-15 minutes. From an empty battery, a full charge can be achieved in approximately 3 hours.
Get to know your handheld — Turning off the handheld 3. 23 To select a function, scroll to the appropriate icon and click the trackwheel to open that function’s screen. Tip You can also select a function by pressing the underlined character in the function’s name. For example, press M for Messages. Turning off the handheld There are two methods of turning off the handheld: • Press and hold the silver key until the handheld turns off. • In the Home screen, scroll to the POWER OFF icon and click.
Get to know your handheld — Description of keys Key Function Scrolling and selecting • Roll the trackwheel with your thumb to scroll up and down through screen lines, fields, and menu items. • Click (press down) the trackwheel with your thumb to open menus and select options, similar to the click function of a mouse used with your PC.
Get to know your handheld — Description of keys Key 25 Function Horizontal scroll and changing options • Hold the ALT key while you roll the trackwheel to move the cursor horizontally across screen lines (except in the Home screen where ALT + ROLL will move the cursor vertically). • Hold the ALT key while you roll the trackwheel to scroll through field options. Capitalize alpha characters SHIFT key • Press the SHIFT key once to capitalize the next character that you type.
Get to know your handheld — Description of keys Key Function NUM lock • Press ALT + NUM (LEFT SHIFT) to activate num lock mode. Any key that you press in the upper row will be typed in its numeric form. Press SHIFT again to return to regular mode. Select multiple messages • Hold the SHIFT key while rolling the trackwheel in the Messages screen to select more than one message. You can file, delete, or save these messages, or mark them read or unread.
Get to know your handheld — Description of keys Key 27 Function Delete characters ahead of cursor, delete messages • Press the DEL key to erase characters to the right of the cursor position. • Press the DEL key while composing a message to delete the selected character only. • Press the DEL key in the Messages screen to delete the selected message. If you scroll to a date in the Messages screen and press DEL, a message appears asking if you wish to delete all messages prior to that date.
Get to know your handheld — Description of keys Key Function Open symbols library for extra characters • Press ALT+SPACE to open the Select Symbol screen, from which you can insert the symbol you need. Symbols screen As described in the chart above, you can press ALT+SPACE to open the Select Symbol screen. The following characters are available for you to insert into your message: To select a symbol, either scroll to a symbol and click, or press the associated alpha key under the desired symbol.
Get to know your handheld — Description of keys 29 sections provide details on the handheld’s screens, menus, and icons. Backlighting • When the handheld is on, press the silver key to activate backlighting. • Backlighting is disabled after 20 seconds if you do not press a key or move the trackwheel. You can manually turn off the backlighting by pressing the silver key again. Function screens The functions list appears on the Home screen in rows of icons.
Get to know your handheld — Description of keys The following chart shows each function icon and describes the corresponding function: Icon Description Receive, read, reply to, compose, forward, save, file, and delete messages. Messages Type and send messages to Internet email addresses. Compose Store important reference. messages for future Saved Messages Locate messages in seconds with the powerful search tool.
Get to know your handheld — Description of keys Icon 31 Description Add, edit, and delete tasks and mark tasks as complete. Tasks Set the alarm on the handheld to sound daily. Alarm Compose, edit, and delete important notes and memos. MemoPad Perform basic mathematical operations and conversions. Calculator Options Lock Customize the way the handheld notifies you of messages; set the password; customize Autotext; set the date/time; program the automatic on/off feature.
Get to know your handheld — Description of keys Icon Description Turn the handheld’s radio off when it may interfere with other radio communications, such as during flight. You will not be able to send or receive messages until you turn the radio on again. / Turn Wireless Off/Turn Wireless On Turn off the handheld whenever you prefer not to receive email messages or when you wish to conserve battery power. All queued messages will be delivered to your handheld once you turn it back on.
Get to know your handheld — Description of keys 33 Icons and graphical tools Home screen components The Home screen appears when you turn on the handheld. It is your starting point for using the handheld’s functions. Home screen display In any of the function screens, press the ESC key to return to this Home screen. For a description of each function, see page 29. Handheld status icons These icons appear on the handheld’s LCD screen to indicate battery power, coverage levels, and keyboard modes.
Get to know your handheld — Description of keys Icon Description Data is being sent Data is being received ALT key mode is activated SHIFT NUM key mode is activated lock mode is activated Unread messages waiting Message status icons These icons appear on the handheld’s LCD screen to indicate the status of pending, sent, and received messages.
Get to know your handheld — Description of keys Icon 35 Description Unread message transmission error Message returned, message transmission error New, unread message has been received Message has been read. Status of message is high Scrolling through options The handheld provides alternate methods of performing the same function (e.g. using hotkeys instead of the trackwheel). In particular, there are four ways to change the configurable options on your handheld.
Get to know your handheld — Setting the date and time • Use the keyboard. You can press the letter or number which represents your choice. For example, if you are in a time field, press the first number of the hour you want to specify. • Use the SPACE key. You can use the SPACE key to scroll through your options. Release the SPACE key once you have set the field to your preference. This method is used throughout the guide.
Get to know your handheld — Setting message notification 3. 37 Click the trackwheel to view the menu. Scroll to Save Options and click. You return to the Device Options screen. Setting message notification You can customize the way the handheld notifies you when you receive a message. 1. In the Home screen, scroll to the OPTIONS icon and click. 2. In the Device Options screen, scroll to Notify and click. The Notify screen appears.
Get to know your handheld — Using password protection 3. Click the trackwheel to view the menu. Scroll to Save Options and click. You return to the Device Options screen. See page 150 for more information on the notification options. Using password protection By setting a password for your handheld, you ensure greater security against others using the handheld. You can specify the length of time that the handheld is idle before the password security screen appears.
Get to know your handheld — Using password protection 39 Password security screen Note If you have entered information in the Owner screen of the Options function, it will appear on the password security screen. We recommend that you include your own (or your company’s) contact information in case the handheld is lost. If an incorrect password is entered 10 times, all information could be erased from the handheld for security reasons.
Get to know your handheld — Using password protection prompting you to enter a minimum 4 character password. Press ENTER when you are finished. You will have to enter your password again to verify it. 3. In the Security Timeout field, set how much idle time should pass before the password security screen will appear. Press the SPACE key to scroll through your options. Release the SPACE key once you have set the field to your preference. 4. Click the trackwheel to view the menu.
Get to know your handheld — Using password protection 41 Manager. With the handheld in the cradle, you must type your password before you can gain access to the Desktop Manager tools. Note The password security screen will show your contact information (if you have entered it in the Owner screen) or it will prompt you to “Press any key”. Type the first letter of your password to gain access to the Enter Password dialog box. Type the remaining letters of your password to resume using the handheld.
Get to know your handheld — Using password protection 2. In the Device Options screen, scroll to Security and click. A dialog box appears, asking you to type your password. Once you do so, press ENTER to open the Security screen. 3. Click to view the menu. Scroll to Change Password and click. 4. A dialog box appears, prompting you to enter a new password (minimum 4 characters). Press ENTER when you are finished. You will have to enter your new password again to verify it. 5.
Get to know your handheld — Using password protection 2. In the Device Options screen, scroll to Security and click. A dialog box appears, asking you to type your password. Once you do so, press ENTER to open the Security screen. 3. While in the Password field of the Security screen, press the SPACE key to change the Password option to Disabled. 4. Click the trackwheel to view the menu. Scroll to Save Options and click. 43 You return to the Device Options screen.
Summary and tips In this chapter, you learned about the various components and features of the handheld. You’ve also performed a basic setup including setting the date and time, setting message notification, and enabling password protection. You’re now ready to start sending email. Getting to know your handheld - Tips • Press the first letter of an item in an options list, menu, or choice list to jump directly to the item. • Press Y to select Yes in a pop-up dialog box.
2 Start sending email Now that you’re more familiar with the handheld, you can start sending and receiving email! The following steps will help you get started: 1. Turn on the radio. 2. Register with the wireless network (if necessary). 3. Contact your service provider’s documentation for information on activating your account. 4. Send a test message. 5. Read the test message. 6. Use web-based filters to configure message delivery.
Start sending email — Registering with the network You will notice that the TURN WIRELESS ON icon was an antenna, but when you select the icon, the function name changes to TURN WIRELESS OFF and the icon changes to an airplane. The airplane icon is a reminder to turn off your handheld’s radio when on an airplane, in a hospital, or any place where it may interfere with other radio transmissions and frequencies. The icon will change depending on whether the wireless radio is on or off.
Start sending email — Registering with the network 47 in the top right corner of the Home screen.) Register your handheld using this procedure. 1. In the Home screen, scroll to the OPTIONS icon and click. 2. In the Device Options screen, scroll to Network Settings and click. 3. In the Network Settings screen, ensure that the Roaming field is set to your country (U.S. or Canada) and that the Radio field is set to On. Verify that the Status field is set to Active. 4. Click to view the menu.
Start sending email — Activating your account Activating your account Consult your service provider’s documentation for more information on activating your BlackBerry Wireless Email account. Sending a message You can send a message to an existing contact or add a new contact while composing your message. Note You can also compose a message while in the Messages, Address Book, or Saved Messages screens. Click the trackwheel to view the menu. Scroll to Compose Message and click.
Start sending email — Sending a message 5. 49 Type a subject line and press ENTER to begin typing your message. When you are finished composing your message, click the trackwheel to view the menu; select Send Message by clicking again. The Messages screen shows a list of message headers for each message you’ve sent or received; the header includes the time sent or received, the recipient or sender, and the subject line.
Start sending email — Reading a message one of the following icons to the left of the message header to indicate the message’s status. Message is being sent Message has been sent out to the network Message is pending (will be sent later). This icon will appear if you are out of a coverage area or the network is busy. See Chapter 3 for more information on composing and sending messages. Reading a message When you receive your test message, follow these steps to read it. 1.
Start sending email — Reading a message 4. 51 Press ESC to return to the Messages screen or click the trackwheel to view the menu, then scroll to select your next option. See Chapter 4 for more information on receiving and reading messages. Note If you slide the handheld out of the holster within five seconds of notification, the notification stops and the most recently-received message will be open.
Start sending email — Forwarding and filtering your email Forwarding and filtering your email You can determine how email is forwarded to your handheld by visiting the web pages recommended to you by your Service Provider. Each Service Provider will have a different URL, but the web pages are generally referred to as BlackBerry Internet Edition Settings. To forward or suspend message delivery By default, all messages are forwarded to your handheld.
Start sending email — Forwarding and filtering your email 1. In the BlackBerry Internet Edition Settings page, click Filters to open the Filters page. 2. In the Filters page, click New to open the New Email Filter page. 3. In the Filter Name field, type a name that describes this new filter. 4. Select whether you’d like this filter Enabled or Disabled. You can disable a filter at any time (instead of deleting the filter and having to re-create it).
Start sending email — Forwarding and filtering your email 8. In the Body field, type any word(s) for the filter to detect in the body of incoming messages. The filter will only search for the entire string, not individual words. 9. In the Recipient Types section, click the appropriate check boxes to indicate if the filter applies to messages that are addressed directly (To) to you, or carbon copied (Cc) to you, or both. This field only applies to messages sent directly to your address.
Start sending email — Summary 55 For details on how to edit filters, enable/disable filters, re-order filters, or use the other features of these web pages, refer to the URL provided by your Service Provider and click the Help option at the bottom of any page. Summary You’ve just sent and received a wireless email message. In this chapter, you learned how to turn on the radio, register with the network, and create web-based filters. Read on to learn more about composing and sending messages.
3 Composing and sending messages In the previous chapters of this guide, you learned about your handheld’s main components and the general procedures required for sending and reading messages. This chapter explains the different features that the handheld offers for advanced composing and sending capabilities. Setting message options You can change the message options for all message types received, saved, and sent. You can choose: • Display Time: shows the time the message was sent or received.
Composing and sending messages — Setting level of importance 3. The Message List Options screen appears. Scroll to the field you would like to set, then press the SPACE key to scroll through your options. Release the SPACE key once you have set the option to your preference. 4. When you have made the required changes to the fields, click to view the menu. Scroll to Save Options and click. You return to the Messages screen.
Composing and sending messages — Sending one-time messages 3. The Current Message Options screen appears. In the Importance field, press the SPACE key to change the importance level of the message you are composing from Normal to High. 4. Click to view the menu. Scroll to Save Options and click. You return to the message you are composing. When you have finished composing the message, click to view the menu. Scroll to Send Message and click.
Composing and sending messages — Sending messages to many contacts 2. The To: screen appears. Scroll to [Use Once] and click to view the menu. Scroll to Use Email and click. 3. The One Time Email screen appears and you can type your contact’s email address. Click the trackwheel to view the menu and select Continue by clicking again. 4. Type a subject and press ENTER to begin composing your message. When you are ready to send the message, click the trackwheel to view the menu.
Composing and sending messages — Sending messages to many contacts 2. In the To: screen (after selecting a main recipient and a send method), click the trackwheel to view the menu. Click either Add To, Add Cc, or Add Bcc. (For this exercise, select Add Cc.) 3. The Cc: screen appears, listing all of your contacts’ names. Scroll to a name. (Alternatively, you can type the first letters of your contact’s name to start a search and then scroll to the name.
Composing and sending messages — Attaching Address Book entries Attaching Address Book entries You can send an Address Book entry as an attachment. 1. In the Home screen, scroll to the COMPOSE icon and click. 2. While you are composing your message, click the trackwheel to view the menu. Scroll to Attach Address and click. 3. The Attach: screen appears, listing all of your contacts’ names. Scroll to a contact and click to view the menu. Scroll to Use Address and click.
Composing and sending messages — Using AutoText 4. 63 You return to the To: screen and you can see that your message now contains an Address Book attachment. Click the trackwheel to view the menu. Scroll to Send Message and click. See page 106 for information on how to add a new Address Book entry. Using AutoText The handheld’s AutoText function automatically replaces certain text that you type with pre-programmed text. You can increase how quickly you compose messages by using AutoText.
Composing and sending messages — Using AutoText • Automatically insert punctuation and symbols into your message without using the ALT key or symbols library. Note There are several shortcuts built into the AutoText function for inserting macros into messages. These shortcuts include inserting the time, date, etc. See page 66 for more information on creating AutoText entries using macros. How AutoText works 1. In the Home screen, scroll to the COMPOSE icon and click. 2.
Composing and sending messages — Using AutoText 65 To add a new AutoText entry You may want to customize your AutoText database by adding specific AutoText entries. 1. In the Home screen, scroll to the OPTIONS icon and click. 2. The Device Options screen appears. Scroll to AutoText and click. The AutoText screen appears with a list of default AutoText entries. Click to view the menu. Scroll to New Item and click.
Composing and sending messages — Using AutoText You can test your new entry by typing the keyword while you compose your message. To add a new AutoText entry using a macro You can use AutoText macros to quickly enter standard items such as dates, times, and owner information. 1. In the Home screen, scroll to the OPTIONS icon and click. The Device Options screen appears. Scroll to AutoText and click. The AutoText screen appears with a list of default AutoText entries. Click to view the menu.
Composing and sending messages — Using AutoText 4. 67 Once the appropriate macro is in the Replace it with field, click the trackwheel to view the menu. Scroll to Save Item and click. The new AutoText entry will appear in the AutoText entries list in alphabetical order. When you use this AutoText entry in a message and press the SPACE key, the corresponding macro is inserted into your message. To edit an AutoText entry You may wish to change a pre-programmed AutoText entry to suit your needs. 1.
Composing and sending messages — Using AutoText 4. Click the trackwheel to view the menu. Scroll to Save Item and click. You will return to the AutoText screen where you can view your changes. Note You can also edit AutoText entries while you’re composing a message. In the To: screen, click to view the menu. Scroll to Edit AutoText and click. You can also edit AutoText entries in the Backup and Restore tool in the Desktop Manager. See the Backup and Restore online help for more information.
Composing and sending messages — Automatic formatting 2. The Device Options screen appears. Scroll to AutoText and click. In the AutoText screen, type the first letter or first few letters of the entry you would like to find. For this example, type the letter ‘t’. (The screen header will display the word Find, followed by the letter ‘t’.) The AutoText list will isolate all entries beginning with the letter ‘t’. Scroll to the desired entry or type additional letters to further isolate entries. 3.
Composing and sending messages — Automatic formatting Auto punctuation You can insert a period automatically at the end of a sentence or word by pressing the SPACE key twice. The next letter you type will be capitalized. Email fields You can type an email address in an Email field of the Address Entry screen without pressing the ALT key! Begin typing an email address; instead of pressing ALT + L to insert the ‘@’ sign, simply press the SPACE key to do so. When you press the SPACE key again, a ‘.
Composing and sending messages — Inserting symbols 71 Inserting symbols You can enhance your messages by inserting symbols from the handheld’s symbols library. Note You can insert symbols into screens other than To: (such as the New Address, Edit Address, Search Messages, and AutoText screens) by following steps 3-4. 1. In the Home screen, scroll to the COMPOSE icon and click. 2. The To: screen appears. Begin composing a message by following the standard email message procedure (as shown on page 48).
Composing and sending messages — Summary and tips 5. You return to your message in the To: screen and the symbol has been inserted. Tip You can also insert international characters/characters with accents into your messages. When composing a message or entering text, press and hold a letter key while rolling the trackwheel to scroll through international characters/ characters with accents. When the desired character appears, release the letter key.
Composing and sending messages — Summary and tips 73 Composing and sending messages - Tips AutoText • While composing a message, press br + SPACE to enter an open angle bracket. • While composing a message, press ld + SPACE to enter the current date. • While composing a message, press lt + SPACE to enter the current time. • While composing a message, press rb + SPACE to enter a closed bracket.
4 Receiving and reading messages In this chapter, you will learn about your options for received messages, how to receive more of a long message, and how to open file and Address Book attachments. When you receive a new message, the handheld will display visual notification on the Home screen, and may provide other notification, depending on how you have set your notification options.
Receiving and reading messages — Received message options Forward Message — Forward (send) the open message to another contact. If an attachment is included with the message, it will be forwarded with the message. Reply with Text — Send a reply to the sender of the open message. The text of the original message appears below your reply. All of the original message is sent, even if it was truncated on your handheld.
Receiving and reading messages — Receiving long messages 77 Receiving long messages Occasionally, the message you receive may be longer than what the network can transmit. In this case, the maximum amount of data allowed is sent to your handheld and the remainder is stored in your email Inbox. You can receive the rest of your message by following this procedure: 1. In the Home screen, scroll to the MESSAGES icon and click. 2. Open a message.
Receiving and reading messages — Sending file attachments existing part of the message. Press G to resume reading the message where you last left off. Note You can also return to the Messages screen, and you will be notified when the handheld receives the remaining part of the message. When more of the message is received, it will be marked unread again. In the Messages screen, scroll to the unread message and open it by pressing the ENTER key.
Receiving and reading messages — Managing Address Book attachments 3. Click the trackwheel to view the menu. Scroll to Forward Message and click. Select a recipient and a send method. 4. You can type a message before you click to view the menu and select Send Message. The sent message will include the file attachment. 79 You return to the Messages screen where you can view the sent message’s status.
Receiving and reading messages — Adding contacts to Address Book an Address Book attachment for you to open, you will see its name and size. 3. With your cursor in the name of the Address Book attachment, click the trackwheel to view the menu. Click Open Attachment. The Address Attachment screen opens and you can view the information. 4. Click the trackwheel to view the menu. Scroll to Save Address and click. The attachment is added to your Address Book and you return to the open message.
Receiving and reading messages — Adding contacts to Address Book 2. Open a received message and read it. Scroll to the top of the message. Place your cursor in the From field and click to view the menu. 3. Scroll to Add to Address Book and click. The new contact’s information will be shown in the Edit Address screen. Add any information you would like to include for this contact. 4. Click to view the menu and select Save Address by clicking again.
Receiving and reading messages — Summary and tips The contact is added to your Address Book and you return to the open message. Summary and tips In this chapter, you learned about reading and receiving messages. You can set received message options, retrieve long messages, manage file attachments, open address book attachments, and add attachments to your Address Book. Now that you know the basics of reading and receiving email, you are ready to learn more about managing messages.
Receiving and reading messages — Summary and tips 83 Receiving and reading messages - Tips • Press R when in a message to reply without text to the sender only. • Press F when in a message to forward the message.
5 Managing messages Chapters 3 and 4 discuss the features and functions that the handheld provides for sending and receiving messages. Now, find out how you can organize, customize, and search your list of messages more efficiently. Saving messages Save important messages by copying them to a separate list. It is important to save any messages you want to keep for future reference. If the handheld needs to delete old messages to free memory space, saved messages are not deleted.
Managing messages — Saving messages the screen and the message is copied to the Saved Messages screen but also remains in the Messages screen. 4. Return to the Messages screen by clicking to view the menu, scrolling to and clicking Close. Exit to the Home screen. In the Home screen, scroll to the SAVED MESSAGES icon and click. 5. The Saved Messages screen appears and you can see that the message has been copied into this folder.
Managing messages — Saving messages 87 Now that the message has been saved, you can delete the message from the Messages screen. See page 95 for more information on deleting messages. To remove messages from the Saved Messages screen You can remove sent and received messages from the Saved Messages screen by deleting them. 1. In the Home screen, scroll to the SAVED MESSAGES icon and click. 2. In the Saved Messages screen, scroll to a saved message and click to view the menu. 3.
Managing messages — Searching messages 3. The Messages screen appears. An icon beside the message indicates that the message is saved but has not been sent. The message you save while composing is saved in the Messages screen, not in the Saved Messages screen. 4. To resume composing, scroll to the saved message and click to view the menu. Scroll to Open Message and click. The saved message opens and you can resume composing. 5. When you’ve finished composing, click the trackwheel to view the menu.
Managing messages — Searching messages 89 any time. You can also perform a one-time search. Two default searches (Inbox and Outbox) are saved on the handheld. Note You can also search for messages while in the Messages and Saved Messages screens. You do not need to complete all the fields in the Search Messages screen. The more fields you complete, the more narrow the search will be. To perform a search 1. In the Home screen, scroll to the SEARCH MESSAGES icon and click. 2.
Managing messages — Searching messages 4. Select the types of messages that you want the results of the search to show. In the Show field, press the SPACE key to select the type of messages to show. The default is to show all sent and received messages. You can view only the sent messages, only the received messages, or only the saved messages which match your search terms. 5. After you have set the terms of your search, click the trackwheel to view the menu. 6.
Managing messages — Searching messages 91 The results of your search are displayed in the Search screen. Note Once you saved a search and have specified a hotkey, you can use ALT + the hotkey to carry out the search in the Messages or Saved Messages screens. When you enter text in the Subject or Message field, the Search Messages function will search for phrases containing these characters in the subject line and the body of your messages.
Managing messages — Searching messages 3. Your saved searches are listed. Select the search that you want to edit then click to view the menu. Scroll to Edit Search and click. 4. The Save Search screen appears. In this window, you can change any of the information in the fields. Once you have made your changes, click to view the menu. Scroll to Save and click. The results are displayed in the Search screen.
Managing messages — Searching messages 93 To edit a search once 1. In the Home screen, scroll to the SEARCH MESSAGES icon and click. 2. The Search Messages screen appears. Click the trackwheel to view the menu. Scroll to Recall Search and click. 3. Your saved searches are listed. Select the search that you want to edit then click to view the menu. Scroll to Select Search and click. 4. The details of the search you have selected are displayed and you can edit any of the fields.
Managing messages — Searching messages To delete a search 1. In the Home screen, scroll to the SEARCH MESSAGES icon and click. 2. The Search Messages screen appears. Click the trackwheel to view the menu. Scroll to Recall Search and click. 3. Your saved searches are listed. Select the search that you want to delete then click to view the menu. Scroll to Delete Search and click. 4. A dialog box appears asking if you are sure you want to delete the selected searches.
Managing messages — Deleting messages 1. In the Home screen, scroll to the MESSAGES icon and click. 2. Select a received message from the contact for which you want to search then click to view the menu. Scroll to Search Sender and click. 95 All messages from that sender are shown in the Search screen. Deleting messages Although the handheld has ample memory for storing messages, you should delete unnecessary messages in order to manage the list more efficiently.
Managing messages — Deleting messages 1. In the Home screen, scroll to the MESSAGES icon and click. 2. In the Messages screen, scroll to the message that you want to delete and click to view the menu. Scroll to Delete Message and click. 3. A dialog box appears, asking if you want to delete the message. Click Yes. (This dialog box appears only if Confirm Message Delete is enabled in the Message List Options screen.
Managing messages — Deleting messages 2. Open the message you want to delete by clicking to view the menu, scrolling to Open Message and clicking. 3. Click the trackwheel to view the menu. Scroll to Delete Message and click. A dialog box appears, asking if you want to delete the message. Click Yes. (This dialog box appears only if Confirm Message Delete is enabled in the Message List Options screen.) 97 You return to the Messages screen and you can see that the message is no longer listed.
Managing messages — Editing messages 3. A dialog box appears, asking if you are sure you want to delete all messages sent or received prior to and including that date. Click Yes. You return to the Messages screen and you can see that the messages are no longer listed. Tip You can also delete multiple messages that aren’t datespecific. In the Messages screen, hold the SHIFT key while rolling the trackwheel to select more than one message. Click the trackwheel to view the menu.
Managing messages — Resending a message 99 click. In the open message, click to view the menu. Scroll to Edit Message and click. 3. The text of the message will appear where you can make your changes. Once you have finished making changes, click to view the menu. Scroll to Send Message and click. You return to the Messages screen. Resending a message If, for some reason, your message is not sent properly on the first attempt, you can resend the message to the same recipient.
Managing messages — Marking a message as unread 3. The text of the message will appear. Click to view the menu. Scroll to Resend Message and click. You return to the Messages screen and your message will be sent again. Marking a message as unread You can mark any message on the handheld unread. 1. In the Home screen, scroll to the MESSAGES icon and click. 2. Scroll to a read message. Click to view the menu. Scroll to Mark Unread and click.
Managing messages — Marking all messages read 101 The message will be marked unread. Note You can also mark an open message unread by clicking to view the menu, scrolling to Mark Unread and clicking again. You can also mark multiple messages as unread. In the Messages screen, hold the SHIFT key while rolling the trackwheel to select multiple messages. Click the trackwheel to view the menu. Scroll to Mark Unread and click. You can use this procedure if you want to mark an unread message read.
Managing messages — Summary and tips 3. Click to view the menu. Scroll to Mark Prior Read and click. All messages in the list will be marked as read. Tip You can also mark a set of messages as read. In the Messages screen, hold the SHIFT key while rolling the trackwheel to select more than one message. Click the trackwheel to view the menu. Scroll to Mark Read and click. Summary and tips In this chapter, you learned how to manage your messages more effectively.
Managing messages — Summary and tips 103 Managing messages - Tips • Press V to go to the Saved Messages screen while in the Home screen or Messages screen. • Press ALT + U to toggle between marking a message unread or read. • Press DEL with a date field highlighted to delete all messages prior to and including the selected date.
6 Using the Address Book The handheld contains an Address Book for storing various contact information. The Address Book allows you to keep a customized record of email addresses, mailing addresses, titles, and pager, fax, business, and home phone numbers. It also stores personal information about specific contacts in the form of notes.
Using the Address Book — Adding addresses • Allow Duplicate Names: Select whether or not you want to allow more than one entry for the same name. By default, this is set to Yes. 4. Scroll to the field you would like to set, then press the SPACE key to scroll through your options. Release the SPACE key once you have set the option to your preference. 5. Click the trackwheel to view the menu. Scroll to Save Options and click. You return to the Address Book screen.
Using the Address Book — Adding addresses 107 2. In the Address Book screen, click to view the menu. Scroll to New Address and click. 3. Type your contact’s information and press ENTER after each field. You can also type your contact’s full name in the First or Last field and press ENTER. The first name will appear in the First field and the last name will appear in the Last field. Note 4. You can have up to three email addresses for the same Address Book entry.
Using the Address Book — Adding addresses Your new contact’s name will appear in alphabetical order in your Address Book. Address Book fields The New Address screen has the following fields: First: Type your contact’s first name. This field supports alphanumeric and symbol characters. Last: Type your contact’s last name. This field supports alphanumeric and symbol characters. Email: Type your contact’s email address. This field supports alphanumeric and symbol characters.
Using the Address Book — Adding addresses 109 PIN: Type your contact’s PIN number. You do not have to press the ALT key to enter numbers in this field. Note To enter hexadecimal characters, you must press the ALT key when pressing the associated letter. For example, to enter an ‘e’ in the PIN field, press and hold the ALT key while pressing the E key. Title: Type your contact’s job title/position. This field supports alpha-numeric and symbol characters.
Using the Address Book — Viewing addresses Address 2: Type any further information for the address. (A second address field is provided for long addresses.) This field supports alpha-numeric and symbol characters. City: Type your contact’s city. This field supports alpha-numeric and symbol characters. State/Prov: Type your contact’s state or province. This field supports alpha-numeric and symbol characters. ZIP/Postal Code: Type your contact’s zip code or postal code.
Using the Address Book — Editing addresses 111 3. A virtual business card appears listing all the information you’ve entered for this contact. Tip To jump to a field in the business card, press the first letter of the field name. For example, if you have entered a fax number and you press F in this screen, you move to the Fax field. Editing addresses You can edit the information in any of the fields of an address entry.
Using the Address Book — Deleting addresses Deleting addresses You can delete old addresses from your Address Book to save memory space. 1. In the Home screen, scroll to the ADDRESS BOOK icon and click. 2. In the Address Book screen, scroll to the contact that you want to delete. Click to view the menu. Scroll to Delete Address and click. 3. A dialog box appears, asking if you want to delete the address. Select Yes by clicking the trackwheel.
Using the Address Book — Summary and tips 113 3. To return to your complete list of contacts, click to view the menu. Scroll to View All and click. Note The handheld searches the First, Last, and Company names of contacts to find the first instance of your search. As you type more letters for your search, fewer matches will appear. Summary and tips In this chapter, you learned how you can store address information for each person or company that you might want to contact.
7 Managing Tasks and Appointments The handheld includes a Tasks function and a Calendar function to help you manage and schedule appointments and tasks. Use the Tasks function to make a list of tasks to be completed. Use the Calendar function to keep track of appointments and events, including the duration of the appointment, the location, and any additional notes. Note You can copy Task and Calendar entries from your PC to your handheld using the Intellisync tool.
Managing Tasks and Appointments — Using the Tasks function 3. The Tasks Options screen appears, displaying the following two options: • Sort By: Select how you want to sort the tasks in your Tasks screen. Choose from Subject, Priority, Due Date, or Status. By default, this option is set to Subject. • Confirm Task Delete: Select whether or not you want to confirm deleting task entries. By default, this option is set to Yes. 4.
Managing Tasks and Appointments — Using the Tasks function 117 2. In the Tasks screen, click the trackwheel to view the menu. Scroll to New Task and click. 3. In the New Task screen, complete the information for the task. Press ENTER after each field. In the Status, Priority, and Due Date fields, use the SPACE key to scroll through your options. Release the SPACE key once you have set the field to your preference. 4. Click to view the menu, then scroll to Save Task and click.
Managing Tasks and Appointments — Using the Tasks function Task fields The Tasks screen contains the following fields: Task: Type the subject of the task. Status: Choose the status of the task. Your options are Not Started, In Progress, Completed, Waiting, and Deferred. The default is Not Started. Priority: Choose the priority of the task. Your options are Normal, Low, and High. The default is Normal. Due: Select the date by when the task is to be completed. Your options are None or By Date.
Managing Tasks and Appointments — Using the Tasks function 119 To delete tasks 1. In the Home screen, scroll to the TASKS icon and click. 2. In the Tasks screen, scroll to the task you want to delete, then click to view the menu. Scroll to Delete Task and click. 3. A dialog box appears, asking if you want to delete the task. Click Yes. (This dialog box appears only if you have set the Confirm Task Delete field to Yes in the Tasks Options screen.
Managing Tasks and Appointments — Using the Calendar function Using the Calendar function The handheld’s Calendar function displays appointments in either Month, Week, Day, or Agenda view. Although the default is Day view, you can change the view at any time. To set Calendar options 1. In the Home screen, scroll to the CALENDAR icon and click. 2. In the Calendar screen, click to view the menu. Scroll to Options and click. 3.
Managing Tasks and Appointments — Using the Calendar function 121 5. Click the trackwheel to view the menu. Scroll to Save Options and click. You return to the Calendar screen. To switch views In the Calendar screen, click to view the menu. Scroll to View Day, View Week, View Month, or View Agenda and click, depending on which view you would like to use. If you switch to another view and then exit the Calendar, that view will appear the next time you open the function.
Managing Tasks and Appointments — Using the Calendar function Week view This view displays all appointments for the current week; you can scroll vertically through them. All appointments are marked with an outlined box spanning the length of the appointment. If the appointment is an all-day appointment, dots will span the entire day. When your cursor is on an appointment, the subject and location of your appointment are displayed at the bottom of the screen.
Managing Tasks and Appointments — Using the Calendar function 123 Month view When you first switch to Month view, your cursor will be on today’s date and you can scroll horizontally through the days of the month. Days with appointments will have a black bar to the left of the day. The size of the bar depends on the length of the appointment. For example, a one-hour appointment will have a short bar, while a four hour appointment will have a long bar.
Managing Tasks and Appointments — Using the Calendar function To add appointments 1. In the Home screen, scroll to the CALENDAR icon and click. 2. In the Calendar screen, click to view the menu. Scroll to New Appointment and click. 3. In the New Appointment screen, use the trackwheel to go from field to field, adding information for the appointment. Press ENTER to go to the next field.
Managing Tasks and Appointments — Using the Calendar function 125 4. In the Reminder field, select how early you want to be notified of the appointment. If you do not wish to be reminded of the appointment, set this field to None. 5. If the appointment will occur regularly, set the Recurrence field to reflect how often the appointment should appear in your calendar. See page 126 for more information on setting recurring appointments. 6. To save your appointment, click to view the menu.
Managing Tasks and Appointments — Using the Calendar function End Date: Select the end time for the appointment. The default is an hour after the start time. (You can change the hour and minutes settings by pressing the SPACE key.) End Time: Select the end time for the appointment. The default is an hour after the start time. (You can change the hour and minutes settings by pressing the SPACE key.) Reminder: Select how early you want to be notified of the appointment.
Managing Tasks and Appointments — Using the Calendar function 127 4. In the Recur field, press the SPACE key until the desired option appears on screen. Your options are: Day, Week, Month, and Year. (For this example, select Day to set an appointment recurring on a daily basis.) 5. In the Every field, press the SPACE key until the desired amount of time between appointments appears on screen. (For this example, select 2 to set an appointment recurring every second day.
Managing Tasks and Appointments — Using the Calendar function 6. In the End field, set the specific date on which the recurring appointment should end. (By setting this field to Never, you will have a constant recurring appointment.) Note 7. If you set your appointment to recur weekly, you can specify the day(s) of the week on which it should recur. If you set your appointment to recur monthly or yearly, you can set the day on which the appointment will recur.
Managing Tasks and Appointments — Using the Calendar function 129 In Month view, you can view the appointments for the selected day by following this procedure: 1. In the Home screen, scroll to the CALENDAR icon and click. The Calendar screen appears. Switch to Month view by clicking to view the menu, scrolling to View Month and clicking. 2. In the Calendar screen, select a day that has appointments and click to view the menu. Scroll to View Appointments and click.
Managing Tasks and Appointments — Using the Calendar function To view today’s appointments 1. In the Home screen, scroll to the CALENDAR icon and click. 2. In the Calendar screen, click the trackwheel to view the menu. Scroll to Today and click. The appointments for today’s date appear in your chosen Calendar view. Note In Agenda view, if you do not have appointments for the current date, the next day that has appointments will be displayed. To view next and previous 1.
Managing Tasks and Appointments — Using the Calendar function 131 The appointments for that date appear, in your chosen Calendar view. To edit appointments 1. In the Home screen, scroll to the CALENDAR icon and click. 2. In the Calendar screen (in either Day or Agenda view), scroll to an appointment and click to view the menu. Scroll to Edit Appointment and click.
Managing Tasks and Appointments — Using the Calendar function Click to view the menu, then scroll to Save Recurrence and click. 5. Click the trackwheel to view the menu, then select Save Appointment by clicking again. You return to the Calendar screen. Note If you are in Week or Month view, you can either switch to Day or Agenda view to edit the appointment, or view the appointment and then edit it. See page 128 for more information on viewing appointments. To delete appointments 1.
Managing Tasks and Appointments — Summary and tips 133 Summary and tips In this chapter, you learned how you can organize your time and projects using the Tasks and Calendar functions. You can add, view, edit, delete, and set options for both tasks and appointments. In the Tasks screen, you can modify the status of your tasks so that you know which of your projects have been completed. In the Calendar screen, you can switch between four different views.
Managing Tasks and Appointments — Summary and tips Managing tasks and appointments - Tips • Press ENTER to create an appointment at a selected time or view an appointment if one is highlighted. • Press SHIFT and roll the trackwheel in Day or Week view to highlight the hours during which an appointment will take place. When you create the new appointment, the start time and end time fields will already be set.
8 Using the MemoPad and Calculator The handheld contains a MemoPad for recording lists, notes, or other important information that you type aside from email messages. A Calculator function is also included, which helps you to perform simple mathematical operations and conversions. Using the MemoPad function You can use the MemoPad function to add, edit, view, and delete important memos. To add memos 1. In the Home screen, scroll to the MEMOPAD icon and click. 2.
Using the MemoPad and Calculator — Using the MemoPad function 3. Type a title for your memo and press ENTER. Then type the body of the memo. 4. Once you have finished composing the memo, click to view the menu. Select Save by clicking again. You return to the MemoPad screen where your new memo appears in alphabetical order. Note You must include a title in order to save your memo. To view memos 1. In the Home screen, scroll to the MEMOPAD icon and click. 2.
Using the MemoPad and Calculator — Using the MemoPad function 137 The full memo appears on the screen. Note You can edit a memo you are viewing by clicking to view the menu. Scroll to Edit Memo and click. To edit memos 1. In the Home screen, scroll to the MEMOPAD icon and click. 2. In the MemoPad screen, select the memo you want to edit and click to view the menu. Scroll to Edit Memo and click. 3. In the Memo screen, you can add or edit text.
Using the MemoPad and Calculator — Using the Calculator function You return to the MemoPad screen and you can see that the memo is no longer listed. Note You can delete memos only in the MemoPad screen. Using the Calculator function Use the handheld’s calculator function to perform simple mathematical operations and conversions. Tip Using the keyboard, you can type numbers and mathematical operators in the Calculator without pressing the ALT key.
Using the MemoPad and Calculator — Using the Calculator function 139 3. Enter the next number of the mathematical calculation. Using the trackwheel, scroll to the equal sign and click. The result of the calculation appears. Note You can add, recall, and clear the calculator’s memory if you want to save the results of a particular calculation. The current contents of the memory are shown at the top of the screen. Press ENTER to perform the same action as scrolling to the equal sign.
Using the MemoPad and Calculator — Using the Calculator function 3. Scroll through your calculations on the tape to review them. 4. Scroll to an entry that you want to change, then click to view the menu. Scroll to edit the entry, insert a new entry, or delete the entry and click.
Using the MemoPad and Calculator — Using the Calculator function 141 5. The results of your change are shown on the main calculator display. To return to the calculator, click to view the menu. Scroll to Return to Calculator and click. Note You can clear the entries on the tape by clicking to view the menu, scrolling to Clear Tape and clicking. The result of the calculations is not cleared, just the entries on the tape.
Using the MemoPad and Calculator — Summary and tips The results are shown on the calculator’s display. To exit the calculator In the Calculator screen, scroll to Menu and click. Scroll to Close and click. Summary and tips In this chapter, you learned how to use the MemoPad function and the Calculator function.
Using the MemoPad and Calculator — Summary and tips 143 MemoPad screen, and you can also perform mathematical operations, use the tape, and perform conversions in the Calculator screen. In the next chapter you’ll find out how to customize your handheld’s options. Using the MemoPad and Calculator - Tips MemoPad • Press T to go to the top memo in the list. • Press B to go to the bottom memo in the list. • Press ESC to exit the MemoPad screen. • Press DEL to delete a memo.
9 Customizing your handheld’s options In the “Get to know your handheld” chapter, you learned about the procedure for setting message notification options. Now, refer to this chapter to learn how to customize the handheld’s many other options to suit your specific needs. Setting the alarm The handheld has an Alarm function that you can set to tone at the same time every day. Choose from six different tone settings and three volume levels. 1. In the Home screen, scroll to the ALARM icon and click. 2.
Customizing your handheld’s options — Setting the alarm 3. Once you have set the Alarm to your preference, click to view the menu. Scroll to Save Options and click. Note When the alarm sounds, press any key to silence it. This action will not disable the alarm; it will sound at the set time again even if it has been silenced. To disable the alarm, set the Alarm On/Off field to Off.
Customizing your handheld’s options — Customizing handheld options 147 Customizing handheld options You can customize any of the handheld’s options by following this general procedure: 1. In the Home screen, scroll to the OPTIONS icon and click. 2. The Device Options screen appears. Scroll to the handheld option that you want to change and click the trackwheel. 3. Scroll to the field that you want to change, then press the SPACE key to scroll through your options.
Customizing your handheld’s options — Handheld options Handheld options The following pages list the handheld’s options and provide page references for further information. About The About screen contains handheld copyright information. You cannot change the information in this screen. Press the ESC key to return to the Device Options screen. Auto On/Off Use the automatic on/off feature to maximize battery life and to maintain optimal, extended messaging performance.
Customizing your handheld’s options — Handheld options 149 Date/Time Set the date and time so that your messages contain the correct time stamp. Note You can set the date and time automatically by synchronizing your handheld with your PC. See the Intellisync online help for more information. Time Zone: Select your time zone. The handheld will automatically adjust the time depending on the time zone. The default is the Eastern (-5) time zone.
Customizing your handheld’s options — Handheld options Network Settings Roaming: Choose the country you are in - either Canada or the United States. Subscribers in each respective country will have their home country as the default setting. Note It is possible to get a BlackBerry service that allows you to switch dynamically between both Canada and the United States. There is an additional charge for cross-border roaming. Talk to your service provider for more information.
Customizing your handheld’s options — Handheld options 151 Out of Holster: Customize the way that the handheld notifies you of a new message when it is out of the holster. Choose from: Tone, Vibrate, Vibrate+Tone, or None. The default notification setting is Tone. Tune: Select the tune you wish to hear when you are notified of a new message. You can hear each tune by scrolling through the options. The default is Tune 1. Volume: Select the volume for your notification tune.
Customizing your handheld’s options — Handheld options • Off - you will not be reminded. Note If you have set your In Holster and Out of Holster notification to None, the only reminder notification you will receive will be the flashing LED. If you want Tone or Vibrate reminder notification, you must change your regular notification settings. Level 1 Notify Only: Select whether or not you want to be notified of all messages or only those with a level 1 priority. Choose from either Yes or No.
Customizing your handheld’s options — Handheld options 153 Font Size: Set the size of the font to be used on the screen. Choose from Small Font or Large Font. The default is Large Font. Key Tone: Set the key tone field to On if you want the handheld to emit a tone each time a key is pressed. Key Rate: Set the speed (Slow, Fast, or Off) at which your cursor moves whenever the BACKSPACE, ENTER, or SPACE key is pressed and held. The default setting is Slow.
Customizing your handheld’s options — Handheld options Status The Status screen provides information about the handheld and the wireless network. You cannot edit this information. Signal: Shows the strength of the handheld’s network signal. Battery: Shows the percentage of remaining battery life. Memory Free: Shows the amount, in bytes, of available RAM. File Free: Shows the amount, in bytes, of available memory to store messages, address entries, and AutoText entries.
Customizing your handheld’s options — Handheld options 155 Ribbon: Shows the current version of the functions list on the Home screen. Secure Transport: Shows the current version of the Secure Transport DLL. Serial Db Access: Shows the current version of the Backup and Restore protocol DLL. UI: Shows the current version of the User Interface. Storage Mode If you are not going to use your handheld for an extended period of time (more than two weeks), you should put it into storage mode.
Customizing your handheld’s options — Summary To activate your handheld again, insert it into the charging cradle, connect the cradle to a power outlet, and after a few moments the Home screen will appear. Note You can also activate the handheld from storage mode by inserting a fine-tipped instrument such as a paperclip into the reset hole located on the back of the handheld.Ensure that the handheld is fully charged before you use it again. See page 21 for more information on charging the handheld.
10 Using the Desktop Software The Desktop Software can synchronize your contacts, appointments, memos, and tasks between your PC and handheld. You can also backup any important information from the handheld to your PC, edit the Address Book and AutoText files, restore data back to the handheld, and load new applications onto the handheld, all using the Desktop Software’s convenient Windows interface.
Using the Desktop Software — Connect the handheld to your PC Connect the handheld to your PC When connecting the handheld to the PC, use only the charging cradle provided by Research In Motion Limited. Note When you first receive your handheld, you must insert it into the cradle (with the AC connector plugged into a power outlet) and allow the handheld to fully charge to activate it. 1. Ensure that you have properly installed the Desktop Software.
Using the Desktop Software — Loading handheld applications 159 4. In the Desktop Manager, ensure that your PC recognizes a connection with the handheld. Select Options>Serial Settings to open the Settings window. Click Detect. Note The message “Handheld not found” will appear if the PC cannot detect the handheld on a serial port. If the handheld and charging cradle cable both appear to be connected securely, ensure that no other devices are sharing the serial port, such as a PCMCIA card or IrDA unit.
Using the Desktop Software — Loading handheld applications on your PC to indicate that the Application Loader is connecting to your handheld and is reading your handheld’s configuration. At the same time, your handheld’s LCD will read “Loader activity...”. Wait until initialization is complete and the dialog box disappears. The Optional Application Selection window appears, displaying the applications that you can choose to download to your handheld. 3.
Using the Desktop Software — Backing up files from handheld to the PC 161 make sure that your handheld is in the cradle and the cradle is connected to your PC properly. Then, repeat these steps. Click OK to return to the Desktop Manager. Note After the loading process is complete, you will need to turn on your handheld’s radio to send and receive messages. In the Home screen, scroll to the TURN WIRELESS ON icon and click.
Using the Desktop Software — Backing up files from handheld to the PC 3. A dialog box will chart the progress of the data transfer from the handheld to your PC. Once the information has been saved to your PC, you return to the Backup and Restore window. Note You can backup specific databases to your PC by performing an Advanced backup. See the online help topic “Performing an Advanced backup” for more information. To restore files back to the handheld 1.
Using the Desktop Software — Synchronizing PIM 163 Synchronizing PIM Using the Intellisync tool, you can synchronize your PIM applications. Note See the online help for specific information based on the PIM application you use on your PC. You can also update the handheld’s date and time using the Intellisync tool. See the online help for more information. In the Intellisync window, click the Auto start button to specify settings for automatic synchronization. To configure PIM synchronization 1.
Using the Desktop Software — Summary Summary In this chapter, you learned how to use the Desktop Software. You can update your handheld’s applications, backup and restore information, and synchronize PIM.
11 Frequently asked questions This chapter includes answers to some common questions about the handheld. Alarm Why is my alarm not sounding when I’ve set the time? • Ensure that you have enabled the alarm by setting the Alarm On/Off field to ‘On.’ When the alarm is set, a bell icon appears on the Home screen. See page 145 for information on setting this field. Battery What should I do when I see the message “Battery too low for handheld usage”? • Press any key to close this dialog box.
Frequently asked questions — Storage • If the handheld does not turn on after charging the battery, reset the handheld. See page 170 for more information. Storage What should I do if I won’t be using my handheld for a short period of time? • If you expect that you will not be using your handheld for a short period of time (two weeks or less), you should turn the handheld off. In the Home screen, scroll to the POWER OFF icon and click on the functions list.
Frequently asked questions — Home screen 167 longer have the correct date and time. To reset the date and time, follow the instructions in “Customizing your handheld’s options” on page 147, or to update it automatically, simply synchronize the handheld with the Desktop Software’s Intellisync tool. Home screen How can I return to the Home screen? The screen that displays the functions list and the date and time is called the Home screen. • Press the ESC key repeatedly until you return to the Home screen.
Frequently asked questions — Messages Messages Why did I have two messages on my handheld before I turned on the radio? • These messages are pre-loaded to help you learn about the handheld when you first receive it. Why are my messages not being sent out? You can tell that messages have not been sent because they have a clock icon beside them.
Frequently asked questions — Punctuation 169 I am not being notified when new messages arrive, even though I have set the handheld to notify me. • Ensure that the volume setting of the notification options is set to either Low, Medium, High, or Escalating, rather than Off. With the volume set to Off, the beeper will not sound when new messages arrive. • Ensure that the Level 1 Only setting in your notification options is set to No.
Frequently asked questions — Desktop Software through international characters/characters with accents. When the desired character appears, release the letter key. Desktop Software For a complete list of frequently asked questions and answers, refer to the online help. Resetting the handheld On rare occasions, the handheld may report an internal handheld error message, instructing you to press ‘R’ to reset. Doing so will return the handheld to normal operation after a few minutes.
12 Specifications Mechanical Properties Weight: Approx. 5oz Size (LXWXH): 4.6”X3.1”X0.70” Memory: 5 MB Flash memory 0.
Specifications Power Battery: Internal lithium cell Temperature Operating: 0°C to +50°C Storage: 10°C to +30°C Relative Humidity: 5-95% Non-condensing Radio specifications Network Support 900 MHz Mobitex networks Interface Protocols: MASC (Mobitex Asynchronous Communications) Protocol; RAP (RIM’s Radio Access Protocol). Frequency Transmitting: 896 to 902 MHz, 12.5 kHz Channels Receiving: 935 to 941 MHz, 12.
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Research In Motion Limited Software License Agreement DOES APPLY WITHOUT REGARD TO WHETHER SUCH DAMAGES ARE CLAIMED, ASSERTED OR BROUGHT IN AN ACTION OR CLAIM SOUNDING IN TORT OR CONTRACT, OR ON THE WARRANTY, OR UNDER ANY OTHER LAW OR FORM OF ACTION. IN NO EVENT SHALL RIM’S LIABILITY TO YOU EXCEED THE COST OF REPLACING THE MEDIA UPON WHICH THE SOFTWARE IS RECORDED. 4.6 This SOFTWARE is provided with RESTRICTED RIGHTS. Use, duplication or disclosure Installation and User’s Guide by the U.S.
Limited Warranty Research In Motion Limited (“RIM”), the manufacturer and provider of the BlackBerry Solution, comprising the BlackBerry Handheld, which together with the BlackBerry Cradle and Holster comprise the BlackBerry Hardware, the BlackBerry Desktop Software, and the associated wireless data service and documentation, warrants to YOU, the end-user (“YOU”), that the BlackBerry Hardware will be free from defects in workmanship and materials for a period that is the shorter of (i) one (1) year from the
Limited Warranty the later of the 91st day after repair or replacement or one year from the date of original purchase. If the Applicable Warranty Period is a Rental Warranty Period, the Applicable Warranty Period will expire upon the earlier of YOU failing to pay any applicable charge or fee or three years from the date the BlackBerry Hardware was first put into service.
Limited Warranty 179 the wireless data service will always be available or will always function properly.
Limited Warranty LIKE AND PERSONAL INJURY OR WRONGFUL DEATH DAMAGES) ARISING FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE BLACKBERRY HARDWARE, EVEN IF RIM OR A RIM WIRELESS SOLUTION PROVIDER ARE AWARE OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION IS INTENDED TO APPLY AND DOES APPLY WITHOUT REGARD TO WHETHER SUCH DAMAGES ARE CLAIMED, ASSERTED OR BROUGHT IN AN ACTION OR CLAIM SOUNDING IN TORT OR CONTRACT, OR ON THE WARRANTY, OR UNDER ANY OTHER LAW OR FORM OF ACTION.
Limited Warranty 181 This Limited Warranty is to be construed in Canada under the laws of the Province of Ontario and in the United States under the laws of the State of Texas, except for any body of law governing conflicts of law.
Index 183 Index A about Research in Motion, 16 this guide, 16 AC adapter plugging into cradle, 158 account activating, 48 description of, 13, 30 editing entries, 111 fields, 108 searching, 112 setting options, 105 summary, 113 tips, 113 using, 105 viewing entries, 110 activating your account, 48 agenda, see calendar activating your handheld, 22 alarm description of, 13, 31 FAQs, 165 fields, 146 setting, 145 adding addresses, 106 appointments, 124 attachments from messages, 79 attachments to messages,
Index capitalization, 69 email fields, 70 number fields, 70 number lock, 70 punctuation, 70 automatic on/off, description of, 148 autotext adding entries, 65 adding entries using a macro, 66 deleting entries, 68 description of, 64 editing entries, 67 searching for entries, 68 using to compose messages, 63 B backlighting, 29 backup and restore backing up handheld files, 161 restoring files to handheld, 162 using, 161 battery FAQs, 165 recharging, 21 C calculator description of, 14, 31 Installation an
Index 185 password, 41 searches, 91 sent messages, 98 task status, 119 tasks, 118 charger, description of, 21 chart of hot keys, 23 components handheld, 19 LCD screen, 28 composing description of, 13, 30 messages, 48, 57 messages to multiple contacts, 60 one-time messages, 59 saving messages while composing, 87 using autotext, 63 connecting handheld to PC plugging in AC adapter, 158 contents of package, 15 cradle connecting to PC, 158 description of, 21 customer support, 17 customizing address book options
Index saved messages, 13, 30 search messages, 13, 30 serial port, 21 tasks, 13, 31 trackwheel, 20 turn radio on/off, 14, 32 desktop software application loader, 159 backup and restore, 161 FAQs, 170 installing, 48, 157 intellisync, 163 summary, 164 using, 157 disabling alarm, 145 password security screen, 42 E editing addresses, 111 appointments, 131 autotext entries, 67 entries on tape, 139 memos, 137 searches, 91 sent messages, 98 task status, 119 tasks, 118 enabling alarm, 145 password security scr
Index 187 changing password, 41 charger, 21 components, 19 connecting to PC, 158 cradle, 21 customizing options, 145 getting started, 19 holster, 20 keyboard, 20 LCD screen, 19 locking, 41 package contents, 15 resetting, 170 serial port, 21 specifications, 171 status icons, 33 trackwheel, 20 turning off, 23 turning on, 22 handheld options about, 148 auto on/off, 148 autotext, 148 date/time, 149 description of, 148 message services, 149 network settings, 150 notify, 150 owner, 152 screen/keyboard, 152 secur
Index FAQs, 167 function menus, 32 function screens, 29 graphics, 36 LED notification, 152 level of importance, setting, 58 license agreement, 173 limited warranty, 177 locking the handheld, 14, 31, 41 M managing address book, 105 address book attachments, 79 appointments, 115 file attachments, 78 memos, 135 messages, 85 tasks, 115 marking all messages as read, 101 marking messages as unread, 100 memopad adding memos, 135 deleting memos, 137 description of, 14, 31 editing memos, 137 summary, 142 tips,
Index 189 receiving long messages, 77 removing from saved messages list, 87 resending, 99 saving, 85 saving sent or received, 85 saving while composing, 87 searching, 88 searching by sender, 94 sending, 48 sending one-time messages, 59 sending to multiple contacts, 60 setting level of importance, 58 setting message options, 57 setting notification options, 37 status icons, 34 summary, 72, 82, 102 using autotext, 63 N navigational icons, 36 network, registering, 46 notification of appointments, 152 of mess
Index power on/off, description of, 14, 32 punctuation automatic, 70 FAQs, 169 multiple messages, 97 open messages, 96 searches, 94 tasks, 119 resending messages, 99 resetting the handheld, 170 R radio turning off, 45 turning on, 45 read messages, marking, 101 reading, messages, 50, 75 recalling searches, 91 received messages options, 75 saving, 85 receiving address book attachments, 79 file attachments, 78 long messages, 77 messages, 75 recharging battery, 21 registering with the network, 46 removin
Index 191 addresses, 112 autotext entries, 68 messages, 88 recurring appointments, 126 task options, 115 security changing the password, 41 disabling password protection, 42 enabling password protection, 39 locking the handheld, 41 using password protection, 38 specifications, 171 sending file attachments, 78 messages, 48, 57 messages to multiple contacts, 60 one-time messages, 59 symbols, inserting, 71 sent messages editing, 98 saving, 85 serial port, description of, 21 setting address book options,
Index autotext to compose a message, 63 backup and restore, 161 calculator, 138 calendar, 120 desktop software, 157 intellisync, 163 lock, 41 macro to add a new autotext entry, 66 memopad, 135 password protection, 38 tape, 139 tasks, 115 technical support, 17 time, setting, 149 tips address book, 113 composing and sending messages, 72 handheld, 44 managing messages, 102 memopad and calculator, 142 receiving and reading messages, 82 tasks and calendar, 133 trackwheel, description of, 20 troubleshooting
