BlackBerry Pearl 9105 Smartphone Version: 5.0 User Guide To find the latest user guides, visit www.blackberry.com/docs/smartphones.
SWD-1072416-0510112712-001
Contents Welcome to BlackBerry!............................................................................................................................................................................................................................ Feature availability.....................................................................................................................................................................................................................................
Voice commands........................................................................................................................................................................................................................................ Perform an action using a voice command............................................................................................................................................................................................. Available voice commands............
Browser........................................................................................................................................................................................................................................................ Browser basics............................................................................................................................................................................................................................................
Typing input methods................................................................................................................................................................................................................................ Typing options............................................................................................................................................................................................................................................
Bluetooth technology................................................................................................................................................................................................................................ Bluetooth technology basics.....................................................................................................................................................................................................................
Delete the previous version of the BlackBerry Device Software.......................................................................................................................................................... Check for BlackBerry Device Software updates that you can install over the wireless network...................................................................................................... About updating the BlackBerry Device Software from a web site.........................................
SIM card...................................................................................................................................................................................................................................................... About the SIM card phone book...............................................................................................................................................................................................................
Set the number of icons that appear on the Home screen................................................................................................................................................................... Turn on event sounds................................................................................................................................................................................................................................ Assign ring tones and alerts to a contact........
User Guide Welcome to BlackBerry! Welcome to BlackBerry! This is one of the many resources available to help you use your BlackBerry® device. You can look for answers in the Help application on the Home screen of your device, or by pressing the Menu key and clicking Help in most applications. Feature availability The following items affect the availability of features on your BlackBerry® device.
User Guide Welcome to BlackBerry! Find more information • • • • Help on your device: Find step-by-step instructions in the user guide for your BlackBerry® device. Click Help on the Home screen or in an application menu. www.discoverblackberry.com: Find software, applications, and accessories for your device. Your wireless service provider web site: Find information about your wireless network or wireless service plan. www.blackberry.
Welcome to BlackBerry! User Guide Navigation and typing About the Menu key and Escape key The Menu key and Escape key on your BlackBerry® device are designed to help you navigate screens and complete tasks quickly and easily.
User Guide Welcome to BlackBerry! 2. Click Set Ring Tones/Alerts. 3. Click the application or item that you want to change. 4. Perform one of the following actions: • To use a preloaded ring tone, in the Ring Tone field, click a ring tone. • To use a ring tone that you downloaded, in the Ring Tone field, click Select Music. Navigate to a folder that contains ring tones. Click a ring tone. 5. Press the Menu key. 6. Click Save. Send an email message 1. 2. 3. 4. 5. 6. 7.
User Guide Welcome to BlackBerry! Schedule an appointment 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Calendar icon. Press the key. Click New. Type the appointment information. If the appointment recurs, change the Recurrence field. key. Press the Click Save. Take a picture 1. On the Home screen, click the Camera icon. 2. Press the Right Convenience key all the way down.
User Guide Welcome to BlackBerry! Turn on the alarm 1. 2. 3. 4. 5. In the clock, press the Menu key. Click Set Alarm. On the trackpad, slide your finger up or down to select On or Weekdays. Slide your finger to highlight On or Weekdays. Press the Escape key. Click Save. In the device status section of the Home screen, a clock indicator appears. Pair with a Bluetooth enabled device Some Bluetooth® enabled devices have a passkey that you must type before you can pair with them. 1.
User Guide Welcome to BlackBerry! I cannot set up an email address Try performing the following actions: • On the Home screen or in a folder, click the Setup Wizard icon. On the email setup screen, verify that you have typed all the email address information correctly. To view the password that you typed, select the Show Password check box. • Verify that the email address is associated with a supported email account (for example, a POP3 email account or an IMAP email account).
User Guide Welcome to BlackBerry! I cannot save media files Your BlackBerry® device memory or media card might not have enough available memory to store media files. Try performing the following actions: • If you are trying to save a media file to your device memory, delete old data or messages from your device. • If you are trying to save a media file on your media card, delete old media files. • In the camera options, verify that the Picture Quality field is not set to Superfine.
User Guide Shortcuts Shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. BlackBerry basics shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. • • • • • • • • • To move the cursor, slide your finger on the trackpad. To move back a screen, press the Escape key. To open a menu in an application to access options and available actions, press the Menu key.
User Guide • Shortcuts To forward a highlighted message, press 9 . Move around a message list • To move to the top of a message list, press 2 . • To move to the bottom of a message list, press 8 . • To move to the next date, press 6 . • To move to the previous date, press 4 . • To move to the next unopened item, press 5 . Typing shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. Common typing shortcuts • To type a symbol, press the Symbol key.
User Guide Shortcuts Audio and video files • To pause an audio or video file, press the Play/Pause/Mute key on the top of your BlackBerry® device. To resume playing an audio or video file, press the Play/Pause/Mute key again. • If you are using a headset, to turn on the audio boost feature to amplify the volume for songs, ring tones, and videos, press the Volume Up key until you reach the highest volume setting, and then press the Volume Up key four times quickly.
User Guide • • Shortcuts To move down in the screen, press the Space key. To move to the bottom of a web page, press 8 . Calendar shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. For shortcuts to work in Day view, in the general calendar options, change the Enable Quick Entry field to No. • • • • To schedule an appointment, press 3 . To move to the next day, week, or month, press 6 . To move to the previous day, week, or month, press 4 .
User Guide Shortcuts Try changing the typing input language.
User Guide Phone Phone Phone basics Find your phone number Perform one of the following actions: • To view your active phone number, from the Home screen, press the Send key. Your active phone number appears beside the My Number field at the top of the screen. • If you have multiple phone numbers associated with your BlackBerry® device, to view a list of your phone numbers, from the Home screen, press the Send key. Click the My Number field at the top of the screen.
User Guide Phone To return to the first call, press the Menu key. Click Swap or Flash. Change your ring tone 1. 2. 3. 4. On the Home screen, click the Sounds icon. Click Set Ring Tones/Alerts. Click the application or item that you want to change. Perform one of the following actions: • To use a preloaded ring tone, in the Ring Tone field, click a ring tone. • To use a ring tone that you downloaded, in the Ring Tone field, click Select Music. Navigate to a folder that contains ring tones.
User Guide Phone 1. From the Lock screen, press the Menu key. 2. Click Place Call. 3. Perform one of the following actions: • Type a phone number. • Type part of a contact name. Click a contact or phone number. 4. Press the Send key. To end the call, press the End key. Related topics Turn on dialing from the Lock screen, 39 About using a headset You can purchase an optional headset to use with your BlackBerry® device.
User Guide Phone Note: You should not rely on any wireless device for essential communications, including medical emergencies. Emergency numbers may vary by location and emergency calls may be blocked or impeded by network, environmental, or interference issues. Make an emergency call Perform one of the following actions: • If your keyboard or BlackBerry® device is unlocked, from the Home screen, press the Send key. Type the emergency number. Press the Send key.
User Guide Phone Volume Adjust the volume • • • To increase the volume, press the Volume Up key on the right side of your BlackBerry® device. To decrease the volume, press the Volume Down key on the right side of your device. To mute the volume, press the Play/Pause/Mute key on the top of your device. To turn off mute, press the Play/Pause/Mute key again.
User Guide Phone Voice mail About your voice mail greeting and voice mail password Depending on your wireless service provider, the method for changing your voice mail greeting or voice mail password might differ. You should be able to access the options for changing your voice mail greeting or voice mail password when you check your voice mail. For more information, contact your wireless service provider.
User Guide Phone To make a call using speed dial, from the phone application, the Home screen, a message, or a message list, press and hold the key that you assigned to the contact. Change the contact assigned to a speed dial key 1. 2. 3. 4. 5. 6. From the Home screen, press the Send key. Press the Menu key. Click View Speed Dial List. Highlight a contact or phone number. Press the Menu key. Perform one of the following actions: • To change the contact that is assigned to a speed dial key, click Edit.
User Guide Phone 2. Type X and the access code. Speak privately with a contact during a conference call You can perform this task only if you make a conference call by joining calls together, and not if you create a conference call meeting in the calendar. 1. During a conference call, press the Menu key. 2. Click Split Call. 3. Click a contact. To return to the conference call, press the Menu key. Click Join.
User Guide Phone You can also add notes to call logs or send call logs as email messages. Unless you delete a call log, it is stored on your BlackBerry® device for 30 days. View call logs in the messages application 1. 2. 3. 4. 5. From the Home screen, press the Send key. Press the Menu key. Click Options. Click Call Logging. Perform one of the following actions: • To show recent and missed calls in the messages application, select the All Calls option.
User Guide Phone 5. Press the Menu key. 6. Click Forward. Delete call logs 1. From the Home screen, press the Send key. 2. Perform one of the following actions: • To delete a single call log, highlight a call log. • To delete a range of call logs, highlight a call log. Press and hold the Shift key. On the trackpad, slide your finger up or down.Release the Shift key. 3. Press the Menu key. 4. Click Delete. Delete call log notes 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. From the Home screen, press the Send key.
User Guide Phone Call forwarding About call forwarding Depending on your wireless service provider, one or more call forwarding phone numbers might already be available on your SIM card or BlackBerry® device. You might not be able to change or delete these phone numbers or add new ones. For more information, contact your wireless service provider. Forward calls To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service. 1. 2. 3. 4. 5.
User Guide Phone Change a call forwarding phone number You can only change call forwarding phone numbers that you have added. 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options. 4. Click Call Forwarding. 5. Press the Menu key. 6. Click Edit Numbers. 7. Highlight a phone number. 8. Press the Menu key. 9. Click Edit. 10. Change the phone number. 11. Press the Enter key.
User Guide Phone Block calls To perform this task, your BlackBerry® device must use a SIM card, and your wireless service provider must set up your SIM card for this service and provide you with a call blocking password. 1. 2. 3. 4. 5. 6. 7. 8. From the Home screen, press the Send key. Press the Menu key. Click Options. Click Call Barring. Highlight a call blocking option. Press the Menu key. Click Enable. Type your call blocking password. To stop blocking calls, highlight a call blocking option.
User Guide Phone Turn on fixed dialing To perform this task, your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code. 1. 2. 3. 4. 5. 6. 7. 8. From the Home screen, press the Send key. Press the Menu key. Click Options. Click FDN Phone List. Press the Menu key. Click Enable FDN Mode. Type your PIN2 code. Press the Enter key. To turn off fixed dialing, press the Menu key. Click Disable FDN Mode.
User Guide Phone Delete a contact from your fixed dialing list 1. 2. 3. 4. 5. 6. 7. From the Home screen, press the Send key. Press the Menu key. Click Options. Click FDN Phone List. Highlight a contact. Press the Menu key. Click Delete.
User Guide 2. 3. 4. 5. 6. 7. 8. 9. Phone Press the Menu key. Click Options. Click Smart Dialing. In the Number field, type the main phone number for an organization. In the Wait For field, set how long your BlackBerry® device waits before dialing an extension. In the Extension Length field, set the default length for extensions. Press the Menu key. Click Save. TTY support Depending on your wireless service provider, this feature might not be supported.
User Guide Phone About hearing aid mode In hearing aid mode, or telecoil mode, the magnetic signal of your BlackBerry® device is modified to an appropriate level and frequency response to be picked up by hearing aids that are equipped with telecoils. Turn on hearing aid mode 1. 2. 3. 4. 5. 6. 7. From the Home screen, press the Send key. Press the Menu key. Click Options. Click Hearing Aid Mode. Change the Mode Enabled field to Telecoil. Press the Menu key. Click Save.
User Guide Phone You can change call waiting, call forwarding, and voice mail options for each phone number associated with your device. Switch the active phone number 1. From the Home screen, press the Send key. 2. Click your phone number at the top of the screen. 3. Click the phone number that you want to set as the active phone number. Phone options Turn on dialing from the Lock screen 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click Password.
User Guide Phone • To request that your phone number is hidden, change the Restrict My Identity field to Always. • To request that your phone number is displayed, change the Restrict My Identity field to Never. • To request that the network decide whether to hide or display your phone number, change the Restrict My Identity field to Network Determined. 6. Press the Menu key. 7. Click Save.
User Guide 2. 3. 4. 5. 6. 7. Phone Press the Menu key. Click Status. Click Last Call or Total Calls. Click Clear Timer. Press the Menu key. Click Save. Phone shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. • • • • • • To change your ring tone, from the Home screen, press the Send key. Press the Menu key. Click Set Ring Tone. To check your voice mail, press and hold 1 .
User Guide Phone Call forwarding, 32 Switch the active phone number, 39 My phone number appears as Unknown in the phone application If your BlackBerry® device uses a SIM card, try changing the phone number on your SIM card to change how your phone number appears in the phone application. On the Home screen or in a folder, click the Options icon. Click Advanced Options. Click SIM Card. Highlight the phone number. Press the Menu key. Click Edit SIM Phone Number. Type your phone number. Press the Enter key.
User Guide Voice commands Voice commands Perform an action using a voice command 1. On the Home screen or in a folder, click the Voice Dialing icon. 2. After the beep, say a voice command. Available voice commands "Call " Say this voice command to make a call. To perform this task with a Bluetooth® enabled device, such as a handsfree car kit or wireless headset, the paired Bluetooth enabled device must support this feature and you must turn on Bluetooth technology.
User Guide Voice commands Change the language for voice commands To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. When you change the language for voice commands, you change the language for voice prompts and the language that you use to make a voice command. 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click Language and Text Input.
User Guide Voice commands Improve voice recognition You can improve voice recognition by completing a short series of prompts that ask you to say specific numbers and words. 1. On the Home screen or in a folder, click the Options icon. 2. Click Voice Dialing. 3. Click Adapt Voice. 4. Complete the instructions on the screen.
User Guide Messages Message basics Composing messages Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling. 3. Perform any of the following actions: • To accept the suggested spelling, click a word in the list that appears. • To ignore the suggested spelling, press the Escape key. • To ignore all instances of the suggested spelling, press the Menu key.
User Guide Messages 2. Click Attach Address or Attach Contact. 3. Click a contact. Add a signature to your work email messages To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. 2. 3. 4. 5. 6. 7. 8. 9. On the Home screen, click the Messages icon. Press the Menu key. Click Options. Click Email Settings. If necessary, change the Message Services field. Set the Use Auto Signature field to Yes.
User Guide 7. Messages Click Send. Send an SMS text message You can send an SMS text message to up to ten recipients. Depending on your theme, a separate icon on the Home screen might appear for SMS text messages and MMS messages. 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click Compose SMS Text. 4. In the To field, perform one of the following actions: • Type a contact name. • Press the Menu key. Click Choose Contact. Click a contact.
User Guide Messages Related topics View the size of an MMS message before sending it, 68 Reply to a message 1. In a message, press the Menu key. 2. Click Reply or Reply to All. Forward a message You cannot forward MMS messages that contain content that is copyright protected. 1. In a message, press the Menu key. 2. Perform one of the following actions: • Click Forward. • Click Forward As. Click a message type. Resend a message You cannot change an SMS text message or MMS message before you resend it.
User Guide Messages 2. Highlight a message. 3. Press the Menu key. 4. Click Save. Search for text in a message, in an attachment, or on a web page To search for text in a presentation, you must view the presentation in text view or in text and slide view. 1. 2. 3. 4. In a message, in an attachment, or on a web page, press the Menu key. Click Find. Type the text. Press the Enter key. To search for the next instance of the text, press the Menu key. Click Find Next.
User Guide Messages Delete multiple messages 1. On the Home screen, click the Messages icon. 2. Perform one of the following actions: • To delete a range of messages, highlight a message. Press and hold the Shift key. On the trackpad, slide your finger up or down.Release the Shift key. Press the Menu key. Click Delete Messages. • To delete all messages prior to a certain date, highlight a date field. Press the Menu key. Click Delete Prior. Click Delete.
User Guide 7. Messages Click File. Attach a file to an email message To attach a file saved on your organization's network, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. When you are composing an email message, press the Menu key. 2. Click Attach File. • To attach a file saved on your BlackBerry device memory or media card, navigate to the file. Click the file.
User Guide Messages Stop storing messages sent from your computer on your device 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. On the Home screen, click the Messages icon. Press the Menu key. Click Options. Click Email Settings. If necessary, change the Message Services field. Press the Menu key. Click Folder Redirection. Clear the check box beside the Sent Items folder. Press the Menu key. Click Save. Resize a picture before you send it as an attachment When you attach a .jpg or .
User Guide 7. 8. 9. 10. Messages Type a name for the email message filter. Set the email message filter options. Press the Menu key. Click Save. Create an email message filter based on a contact or subject 1. 2. 3. 4. 5. 6. 7. 8. On the Home screen, click the Messages icon. Highlight an email message. Press the Menu key. Click Filter Sender or Filter Subject. Type a name for the email message filter. Set the email message filter options. Press the Menu key. Click Save.
User Guide Messages Action: Set whether email messages that the email message filter applies to are forwarded to your BlackBerry® device. If email messages are forwarded, specify whether they are forwarded with high importance or with the email message header only. Turn on an email message filter 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Messages icon. Press the Menu key. Click Options. Click Email Filters. Select the check box beside an email message filter. Press the Menu key. Click Save.
User Guide Messages 5. Highlight an email message filter. 6. Press the Menu key. 7. Click Delete. Email message folders About synchronization of email message folders You can add, change, or delete email message folders in the email application on your computer or in the messages application on your BlackBerry® device.
User Guide Messages Add a flag 1. 2. 3. 4. When you are composing or viewing an email message, press the Menu key. Click Flag for Follow Up. Press the Menu key. Click Save. Change a flag You can change the status, color, note, or due date for a flag. If you make changes to a flag in an email message that you sent, the changes are reflected only on your device and are not sent to the recipient. 1. In an email message with a flag, press the Menu key. 2. Click Flag Properties. 3.
User Guide Messages 8. If you use IBM® Lotus Notes®, in the Until field, set the date on which the out-of-office reply should turn off. 9. Press the Menu key. 10. Click Save. To turn off the out-of-office reply, change the Use Out Of Office Reply field to No. Turn on or turn off read receipts or delivery receipts Depending on your wireless service provider or administrator, you might not be able to perform this task, or some of the options might not appear. 1. 2. 3. 4. 5.
User Guide Messages To view pictures in an HTML email message, press the Menu key. Click Get Images. Turn off the prompt that appears before downloading external pictures in HTML email messages Some HTML email messages contain links to external pictures on the internet. By default, your BlackBerry® device prompts you before downloading external pictures. 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click Options. 4. Click Email Settings. 5.
User Guide Messages 6. Click Save. Stop forwarding email messages to your device To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. 2. 3. 4. 5. 6. 7. 8. On the Home screen, click the Messages icon. Press the Menu key. Click Options. Click Email Settings. If necessary, change the Message Services field. Change the Send Email to Handheld field to No. Press the Menu key. Click Save.
User Guide Messages • If you have a PIN saved for a contact that is in your contact list, type the contact name. Press the Enter key. 5. Type a message. 6. Press the Menu key. 7. Click Send. Set a high importance level for received PIN messages 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Messages icon. Press the Menu key. Click Options. Click General Options. Set the Make PIN Messages Level 1 field to Yes. Press the Menu key. Click Save.
User Guide Messages • Press the Menu key. Click Choose Contact. Click a contact. • Type a phone number that can receive SMS text messages (include the country code and area code). • If your device is connected to a CDMA network, you can type an email address. 5. Click OK. 6. Type a message. 7. Press the Enter key. Change your ring tone 1. 2. 3. 4. On the Home screen, click the Sounds icon. Click Set Ring Tones/Alerts. Click the application or item that you want to change.
User Guide Messages 3. Change the Conversation Style field. 4. Press the Menu key. 5. Click Save. Show names in the history of SMS text messages If you show your display name, this name appears only in the history of your SMS text messages, and not in messages that you send. 1. On the Home screen or in a folder, click the Options icon. 2. Click SMS Text. 3. Set the Show Names field to Yes. 4. If you want to change your display name, beside the Display Name field, type a name. 5. Press the Menu key. 6.
User Guide Messages 5. Click Save. When your SMS text message is delivered to your contact, a D appears with a check mark beside the message. Set how long your service center attempts to send SMS text messages If you send an SMS text message and it cannot be delivered immediately, your service center tries to send the SMS text message for the amount of time set in the Validity Period field. Depending on your wireless service provider, this option might not appear. 1.
User Guide Messages 4. Change the Cell Broadcasting Service field to On. • If one or more cell broadcast channels appear on the screen, select the check box beside the channel. • If no cell broadcast channels appear on the screen, highlight the Empty field. Press the Menu key. Click Add Channel. Type the channel ID and a nickname. Click OK. 5. Select the check box beside a language. 6. Press the Menu key. 7. Click Save. To turn off cell broadcasting, change the Cell Broadcasting Service field to Off.
User Guide Messages MMS messages MMS message basics About MMS messages To send and receive MMS messages, your wireless service provider must set up your wireless service plan for MMS messaging. You can send and receive media files such as .jpg, .gif, .wbmp, .midi, .vcf (vCard®), .ics (iCalendar), .avi, .mpg, or .mov files in MMS messages.
User Guide Messages • To add text to a slide, highlight the empty field below the attachment. Type text. • To change how long a slide appears, change the Slide Duration field. • To move an item on a slide, click the item. Click Move Field. Click the new location. Related topics Attach a media file to an MMS message, 67 Resize a picture before you send it as an attachment When you attach a .jpg or .
User Guide Add a contact to your contact list from an MMS message 1. 2. 3. 4. 5. In an MMS message, highlight a vCard® attachment. Press the Menu key. Click View Attachment. Press the Menu key. Click Add to Contacts. Save a media file from an MMS message 1. In an MMS message, press the Menu key. 2. Click one of the following menu items: • Save Image • Save Audio • Save Ringtone • Save Video • Save Voice Note MMS message options Request delivery or read notification for an MMS message 1.
User Guide Messages 2. Click Options. The Estimated Size field displays the size of the MMS message. Stop receiving MMS messages when roaming 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click MMS. Set the Multimedia Reception and Automatic Retrieval fields to Home Only. Press the Menu key. Click Save. Block MMS messages 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click MMS.
User Guide Messages Set how long your device stores messages 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Messages icon. Press the Menu key. Click Options. Click General Options. Set the Keep Messages field. Press the Menu key. Click Save. Use color to differentiate work messages from other messages To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server. 1. 2. 3. 4. On the Home screen or in a folder, click the Options icon.
User Guide 3. 4. 5. 6. 7. Messages Click Options. Click General Options. Change the Auto Open Newest Message After Removing Device From Holster field. Press the Menu key. Click Save. About multiple message lists Depending on your email setup option, you might be able to associate your BlackBerry® device with more than one email account. For example, you might be able to associate your device with a work email account and one or more personal email accounts.
User Guide Messages Hide sent messages 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Messages icon. Press the Menu key. Click Options. Click General Options. Change the Hide Sent Messages field to Yes. Press the Menu key. Click Save. View call logs in the messages application 1. 2. 3. 4. 5. From the Home screen, press the Send key. Press the Menu key. Click Options. Click Call Logging.
User Guide Messages 5. Press the Menu key. 6. Click Save. Add a contact to your allowed sender list To perform this task, you must set the security firewall to allow messages from specific addresses. This setting allows you to receive messages from contacts in your allowed sender list. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. On the Home screen or in a folder, click the Options icon. Click Security Options. Click Firewall. Press the Menu key. Click Configure Exceptions. Press the Menu key.
User Guide Messages S/MIME-protected message basics About signing and encrypting messages If your email account uses a BlackBerry® Enterprise Server that supports this feature, you can digitally sign or encrypt messages to add another level of security to email messages and PIN messages that you send from your BlackBerry device. Digital signatures are designed to help recipients verify the authenticity and integrity of messages that you send.
User Guide Messages Attach a certificate to a message You can attach a certificate to email messages and PIN messages. 1. When composing a message, press the Menu key. 2. Click Attach Certificates. 3. Highlight a certificate. 4. Press the Menu key. 5. Click Continue. Download the certificate used to sign or encrypt a message If a certificate is not included in a received message or is not already stored in the key store on your BlackBerry® device, you can download the certificate. 1.
User Guide Messages 2. Press the Menu key. 3. Click Import Server. View the certificate used to sign or encrypt a message 1. In a message, highlight the encryption status indicator or a digital signature indicator. 2. Press the Menu key. 3. Click Display Sender's Certificate or Display Encryption Certificate. View encryption information for a weakly encrypted message 1. In a weakly encrypted message, highlight the encryption status indicator. 2. Press the Menu key. 3. Click Encryption Details.
User Guide Messages Encryption status indicators Your administrator sets whether messages that you receive are considered to be strong or weak. : The message is strongly encrypted. : The message is weakly encrypted.
User Guide Messages 5. Press the Menu key. 6. Click OK. Change the default signing and encryption option Your BlackBerry® device is designed to use the default signing and encryption option when you send a message to a contact that you have not sent a message to or received a message from previously. If you have sent a message to or received message from the contact previously, your device tries to use the signing and encryption option that was used for the last message. 1.
User Guide Messages 4. Change the Message Viewer Icons field. 5. Press the Menu key. 6. Click Save. Change the encryption algorithms for S/MIME-protected messages If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in the list that all recipients are known to support. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options. 3. Click S/MIME. 4. Select the check box beside one or more encryption algorithms. 5.
User Guide Messages S/MIME-protected message troubleshooting Some signing and encryption options are not available on my device Try performing the following actions: • Verify that the email account that you are using supports all signing and encryption options. • If you use message classifications, verify that the message classification supports the signing or encryption options that you want. Try using a different message classification.
User Guide Messages Encrypt a message using IBM Lotus Notes native encryption 1. When composing, forwarding or replying to a message, change the Encoding field to Lotus Notes Encryption. 2. If you are prompted, type your IBM® Lotus Notes® ID password.
User Guide Messages Attach a PGP key to a message You can attach a PGP® key to email messages and PIN messages. 1. When composing a message, press the Menu key. 2. Click Attach PGP Keys. 3. Highlight a PGP key. 4. Press the Menu key. 5. Click Continue. Download the PGP key used to sign or encrypt a message If a PGP® key is not included in a received message or is not already stored in the key store on your BlackBerry® device, you can download the PGP key.
User Guide Messages Add connection information for a certificate server from a message 1. In a message, highlight the certificate server indicator. 2. Press the Menu key. 3. Click Import Server. View the PGP key used to sign or encrypt a message 1. In a message, highlight the encryption status indicator or a digital signature indicator. 2. Press the Menu key. 3. Click Display Sender's PGP Key or Display Encryption PGP key.
User Guide Messages : The key status is not current, or your device requires more data to verify the trust status of the key. : The sender’s PGP key is expired. PGP protected message options Change your signing and encryption key Your BlackBerry® device uses your PGP® key to encrypt messages in the sent items folder and includes your PGP public key in messages that you send so that recipients can encrypt their reply messages. 1. On the Home screen or in a folder, click the Options icon. 2.
User Guide Messages 5. Press the Menu key. 6. Click Save. About message classifications If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature and your administrator turns on message classifications, the BlackBerry Enterprise Server applies a minimum set of security actions to each message that you compose, forward, or reply to, based on the classification that you assign to the message.
User Guide Messages 5. Press the Menu key. 6. Click Save. Turn off the prompt that appears before a PGP protected message is truncated 1. 2. 3. 4. 5. 6. On the Home screen or in a folder, click the Options icon. Click Security Options. Click PGP. Change the Warn about truncated messages field to No. Press the Menu key. Click Save. To turn on the prompt again, change the Warn about truncated messages field to Yes.
User Guide Messages You cannot open an attachment in a PGP® protected message that was encrypted using the OpenPGP format by an IBM® Lotus Notes® client working with PGP® Desktop Professional or that was encrypted by the PGP® Universal Server. Message shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. In a message list • To reply to a highlighted message, press 7 . • To reply to all, highlight the message. Press 1 .
User Guide Messages I am not receiving messages Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, you should receive messages when you return to a wireless coverage area.
User Guide Messages The number of new or unopened messages is different than I expected The number of new or unopened messages includes saved messages and filed messages. If you have set your BlackBerry® device to hide filed messages and you receive a new message from an email message folder in the email application on your computer other than your inbox, your device files the message.
User Guide Messages • Verify that your email message filters appear in the order that you want your BlackBerry® device to apply them to email messages. Related topics Email message filters, 53 I cannot turn on cell broadcasting If your BlackBerry® device uses a SIM card, your SIM card might not support the display languages that you have selected for cell broadcast messages. Clear the check box beside all languages that your SIM card does not support.
User Guide Files and attachments Files and attachments File and attachment basics About files and attachments You can view and download attachments and save them to the BlackBerry® device memory or on a media card. If your email account uses a BlackBerry® Enterprise Server that supports accessing files on your organization's network, you can preview files from your organization's network and save the files to your device or attach them directly to email messages without downloading them.
User Guide Files and attachments Stop downloading a file or an attachment 1. In the message, in the calendar entry, or on the web page that you are downloading the file or attachment from, press the Menu key. 2. Click Cancel Download. Locate a file saved on your device 1. 2. 3. 4. On the Home screen, click the Media icon. Press the Menu key. Click Explore. Navigate to the file. To view the file, click the file. Depending on the file type, the file might not appear in its original format.
User Guide Files and attachments 8. Click Copy Into. Related topics Locate a file saved on your organization's network, 92 Send a file as an attachment, 93 Send a file as an attachment To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. 2. 3. 4. 5. 6. On the Home screen or in a folder, click the Media icon or Files icon.
User Guide View properties for a file You can view the size, author, publication date, and other properties for a file. 1. On the Home screen or in a folder, click the Media icon or Files icon. 2. Navigate to a file. 3. Highlight the file. 4. Press the Menu key. 5. Click Properties. Rename a file 1. 2. 3. 4. 5. 6. 7. On the Home screen or in a folder, click the Media icon or Files icon. Navigate to a file. Highlight the file. Press the Menu key. Click Rename. Type a name for the file. Click Save.
User Guide Files and attachments Documents Open a password-protected .pdf file To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. When the "Password protected document" message appears, press the Escape key. 2. Press the Menu key. 3. Click Password. 4. Type the password. 5. Press the Enter key. 6. Press the Menu key. 7.
User Guide Files and attachments 4. Press the Enter key. View the content of a cell In a spreadsheet, click the trackpad. View a list of worksheets 1. In a spreadsheet, press the Menu key. 2. Click Table of Contents. To move to a specific worksheet, click a worksheet. Click View. Switch worksheets 1. In a spreadsheet, press the Menu key. 2. Click Next Sheet or Prev Sheet.
User Guide Files and attachments Media files View a list of pages in a multi-page .tif file You can view a list of pages in a multi-page .tif file, such as a scanned fax document saved as a .tif file. 1. In a multi-page .tif file, press the Menu key. 2. Click Table of Contents. To move to a specific page, click a page. Switch pages in a multi-page .tif file 1. In a multi-page .tif file, press the Menu key. 2. Click Next Page or Prev Page. Presentations Switch presentation views 1.
User Guide Files and attachments Zoom in to or out from a slide When viewing a presentation in slide view, press the Menu key. To zoom back to the original slide size, press the Menu key. Click Fit to Screen. Save a slide 1. 2. 3. 4. When viewing a presentation in slide view, press the Menu key. Click Save Slide. Type a name for the file. Click Save. vCard contact attachments About vCard contact attachments vCard® contact attachments (.vcf files) contain information for a specific contact.
User Guide Files and attachments Troubleshooting attachments A skipped content bar appears in a document More content is available for you to download to your BlackBerry® device. 1. To download the content, click the skipped content bar. 2. Click More. A message or attachment does not appear or is truncated Try performing the following actions: • Wait for a short period of time. Your BlackBerry® device receives long messages and attachments in sections.
User Guide Media Media Audio and video files Play a media file 1. 2. 3. 4. On the Home screen, click the Media icon. Click a media type. If necessary, click a category. Click a media file. To stop playing a media file, click the stop icon. Related topics Transfer a file between your device and your computer using the Roxio Media Manager, 117 Transfer a file between your device and your computer in mass storage mode or MTP, 118 Change your ring tone 1. 2. 3. 4.
User Guide Media Fast-forward or rewind a media file 1. When playing a media file, click the progress bar. 2. On the trackpad, slide your finger to the right or left. 3. Click the trackpad. Pause a media file When playing a song, video, or voice note, press the Play/Pause/Mute key on the top of your device. To resume playing the song, video, or voice note, press the Play/Pause/Mute key again. Play a media file on a web page 1. On a web page, click a media file. 2. Click Open.
User Guide Media Adjust the volume • • • To increase the volume, press the Volume Up key on the right side of your BlackBerry® device. To decrease the volume, press the Volume Down key on the right side of your device. To mute the volume, press the Play/Pause/Mute key on the top of your device. To turn off mute, press the Play/Pause/Mute key again.
User Guide Media About using a headset You can purchase an optional headset to use with your BlackBerry® device. If you use a headset, you can use a headset button to answer or end a call, or to turn on or turn off mute during a call. Depending on your device model, you might be able to use a headset button to make a call using a voice command. Depending on your headset, you might also be able to use a headset button to pause, resume, skip, or adjust the volume of audio or video files.
User Guide Create a standard playlist 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. On the Home screen, click the Media icon. Click the Music icon. Click Playlists. Click New Playlist. Click Standard Playlist. Type a name for the playlist. Press the Menu key. Click Add Songs. Click a song. To add more songs, repeat steps 7 to 9. Press the Menu key. Click Save. Add a song to a playlist 1. 2. 3. 4. 5. 6. 7. 8. 9. On the Home screen, click the Media icon. Click the Music icon. Click Playlists.
User Guide Media 10. Click Save. Related topics Shuffle songs, 101 Delete a song from a playlist 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. On the Home screen, click the Media icon. Click the Music icon. Click Playlists. Click a standard playlist. Highlight a song. Press the Menu key. Click Remove. Click OK. Press the Menu key. Click Save. Create an automatic playlist 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. On the Home screen, click the Media icon. Click the Music icon. Click Playlists. Click New Playlist.
User Guide Media Related topics Rename an audio or video file, 111 Rename a picture or picture folder, 112 Delete a playlist 1. 2. 3. 4. 5. 6. On the Home screen, click the Media icon. Click the Music icon. Click Playlists. Highlight a playlist. Press the Menu key. Click Delete. Related topics Delete a media file or folder, 112 Video camera Depending on your BlackBerry® device model, the camera or video camera might not be supported or some camera or video camera features might not be available.
User Guide Media 6. Press the Menu key. 7. Click Save. Apply a color effect to videos You can apply a sepia or black-and-white color effect to videos that you record. 1. On the Home screen, click the Media icon. 2. Click the Video Camera icon. 3. Press the Menu key. 4. Click Options. 5. Change the Color Effect field. 6. Press the Menu key. 7. Click Save. Change the video size and format The larger the video, the more memory the video requires. 1. On the Home screen, click the Media icon. 2.
User Guide Media Camera Depending on your BlackBerry® device model, the camera or video camera might not be supported or some camera or video camera features might not be available. Take a picture 1. On the Home screen, click the Camera icon. 2. Press the Right Convenience key all the way down. Related topics Record a video, 13 Change the size of pictures that you take The larger the picture, the more memory the picture requires. 1. On the Home screen, click the Camera icon. 2. Press the Menu key. 3.
User Guide Media 5. Press the Menu key. 6. Click Save. Related topics Move a media file, 112 Change the location for storing videos, 107 Change options to compensate for different lighting conditions in pictures You can change the default flash setting, if available, and white balance of the pictures that you take. 1. On the Home screen, click the Camera icon. 2. Press the Menu key. 3. Click Options. 4.
User Guide Pan a picture To perform this task, you must be zoomed in to the picture. In a picture, slide your finger in any direction on the trackpad. Zoom in to or out from a picture 1. In a picture, press the Menu key. 2. Click Zoom In or Zoom Out. To zoom back to the original picture size, press the Menu key. Click Fit to Screen. Rotate a picture 1. In a picture, press the Menu key. 2. Click Rotate. The picture turns 90 degrees in a clockwise direction.
User Guide Media 6. Click View Slide Show. To close the slide show, press the Escape key. Change the number of seconds between slides in a slide show 1. 2. 3. 4. 5. On the Home screen, click the Media icon. Click Options. Change the Slide Show Interval field. Press the Menu key. Click Save. View pictures in list view 1. 2. 3. 4. 5. On the Home screen, click the Media icon. Click the Pictures icon. Click a category. Press the Menu key. Click View List. Sort pictures 1. 2. 3. 4. 5. 6.
User Guide 8. Type a name for the file. 9. Click Save. Related topics Rename a picture or picture folder, 112 Rename a playlist, 105 Rename a picture or picture folder You can only rename pictures and picture folders that you transferred to or created on your BlackBerry® device. 1. On the Home screen, click the Media icon. 2. Click the Pictures icon. 3. Click a category. 4. Highlight a picture or picture folder. 5. Press the Menu key. 6. Click Rename. 7. Type a name for the picture or picture folder. 8.
User Guide 2. 3. 4. 5. 6. Media Click a media type. If necessary, click a category. Highlight a media file or folder. Press the Menu key. Click Delete. Related topics Delete a playlist, 106 Search for a media file 1. 2. 3. 4. On the Home screen, click the Media icon. Click a media type. If necessary, click a category. In the Find field, type part or all of a name for a media file. View properties for a media file 1. 2. 3. 4. 5. 6. On the Home screen, click the Media icon. Click a media type.
User Guide Media 4. Click Format. 5. Complete the instructions on the screen. View the amount of memory used by media files 1. On the Home screen, click the Media icon. 2. Press the Menu key. 3. Click Memory Use. Supported media cards Your BlackBerry® device supports media card sizes up to 32 GB. Only microSD media cards are supported. Turn off media card support When you turn off media card support, your BlackBerry® device cannot access the files on your media card. 1.
User Guide Media 5. Click Save. Turn off the prompt for mass storage mode Depending on your BlackBerry® device model or your wireless service provider, mass storage mode or MTP might not be supported. 1. On the Home screen or in a folder, click the Options icon. 2. Click Memory. 3. Change the Auto Enable Mass Storage Mode When Connected field to Yes or No. 4. Press the Menu key. 5. Click Save.
User Guide Media 7. To also encrypt media files such as pictures, songs, and videos, set the Include Media Files field to Yes. 8. Press the Menu key. 9. Click Save. To stop encrypting data in the device memory, change the Device Memory field to Disabled. To stop encrypting files, change the Media Card field to Disabled.
Media User Guide Supported audio and video file formats Type File format Audio • • • .mp3 .wma .wav Video • • • • • .mp4 .3gp .3gp2 .asf .wmv For more information about file formats that your BlackBerry® device supports, visit www.blackberry.com/btsc and search for media types supported. Transfer a file between your device and your computer using the Roxio Media Manager 1. 2. 3. 4. 5. Connect your BlackBerry® device to your computer. On your computer, open the BlackBerry® Desktop Manager.
User Guide Media 3. 4. 5. 6. Cick the Media icon. In the BlackBerry Media Sync section, click the Launch tab. If necessary, in the drop-down list, select your music application. Perform one of the following actions: • To synchronize specific playlists, select the check box beside one or more playlists. • To synchronize a random selection of your songs, select the Fill available space with random music check box. Available space does not include the reserved space.
User Guide Media • To receive a prompt to select either mass storage mode or MTP when you connect your device to your computer, set the Auto Enable Mass Storage Mode When Connected field to Prompt. 4. Press the Menu key. 5. Click Save. Save a media file from a web page 1. 2. 3. 4. On a web page, click a link for a media file. Click Save. Type a name for the media file. Click Save. Save a picture from an MMS message or a web page You can save picture files, such as .jpg, .png, .gif, or .
User Guide Media Receive a media file using Bluetooth technology To perform this task, Bluetooth® technology must be turned on and your BlackBerry® device must be paired with a Bluetooth enabled device. 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Media icon. Click a media type. Press the Menu key. Click Receive Using Bluetooth. Send a media file from the paired Bluetooth enabled device. If necessary, click Yes. Click Save.
User Guide Media Media shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. Audio and video files • To pause an audio or video file, press the Play/Pause/Mute key on the top of your BlackBerry® device. To resume playing an audio or video file, press the Play/Pause/Mute key again.
User Guide Media • If you are trying to open a media file on your computer using mass storage mode or MTP, verify that you have closed the media manager tool of the BlackBerry® Desktop Manager. • If you are trying to open a media file on your computer using the media manager tool of the BlackBerry Desktop Manager, verify that mass storage mode or MTP is turned off on your device.
User Guide Media My device is not using the correct ring tone or wallpaper If you are using a ring tone or wallpaper picture that you encrypted in the device memory or on the media card using your BlackBerry® device password and you reset your device, unlock your device. The flash dims or turns off If the camera has a flash, and the battery power level drops below 20 percent, the flash dims to conserve battery power.
User Guide Browser Browser Browser basics Browsing web pages Visit a web page Depending on your wireless service provider, multiple browsers might appear on your BlackBerry® device. For more information about the charges associated with using each browser, contact your wireless service provider. 1. On the Home screen, click the Browser icon. 2. Perform one of the following actions: • If a web address field appears on the screen, type a web address.
User Guide Browser Move back or forward a web page 1. On a web page, press the Menu key. 2. Click Back or Forward. Refresh a web page 1. On a web page, press the Menu key. 2. Click Refresh. Save a web page to a message list A saved web page displays content that was current at the time that you saved the web page. 1. On a web page, press the Menu key. 2. Click Save Page. 3. Click OK. Stop loading a web page 1. When a web page is loading, press the Menu key. 2. Click Stop.
User Guide Return to the home page 1. On a web page, press the Menu key. 2. Click Home. Close the browser 1. On a web page, press the Menu key. 2. Click Close. Viewing, copying, and forwarding addresses View the address for a web page 1. On a web page, press the Menu key. 2. Click Page Address. View the address for a link or picture 1. On a web page, highlight or pause on a link or picture. 2. Press the Menu key. 3. Click Link Address or Image Address.
User Guide 2. 3. 4. 5. Browser Press the Menu key. Click Link Address or Image Address. Click Send Address. Click a message type. To return to the browser after you send the message, press the Escape key. Viewing pictures and playing media files Play a media file on a web page 1. On a web page, click a media file. 2. Click Open. Save a song or video from a web page 1. 2. 3. 4. In the browser, click a link for a song or video. Click Save. Type a name for the song or video. Click Save.
User Guide Browser Add a bookmark for a web page Depending on the browser that you used to visit a web page or add a bookmark, when you click the web page in the browser history or bookmark list, the web page might open in the browser that you used to visit the web page and not the browser that you set as your default browser. Extra fees might apply for using a different browser.
User Guide Browser 4. Highlight a bookmark. 5. Press the Menu key. 6. Click Delete Bookmark. Add a bookmark folder for web pages 1. 2. 3. 4. 5. 6. On the Home screen, click the Browser icon. Press the Menu key. Click Bookmarks. Highlight a bookmark folder. Press the Menu key. Click Add Subfolder. File a bookmark for a web page 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Browser icon. Press the Menu key. Click Bookmarks. Highlight a bookmark. Press the Menu key. Click Move Bookmark.
User Guide Browser Web feeds About web feeds Web feeds provide you with information about updates to web site content. You can open a web feed to view a list of titles and descriptions for updated web site content. For example, if you open a sports web feed for a news web site, you can scan a list of sports stories that the web site has published since the last time that you checked the web feed.
User Guide Browser 3. Click Get Audio. Mark a web feed title as opened or unopened In a web feed, perform one of the following actions: • Highlight a title. Press the Menu key. Click Mark Opened or Mark Unopened. • Highlight a date field. Press the Menu key. Click Mark Prior Opened. Change a web feed 1. 2. 3. 4. 5. 6. 7. On a web page, press the Menu key. Click Bookmarks. Highlight a web feed. Press the Menu key. Click Edit Bookmark. Change the web feed. Click Accept. File a web feed 1. 2. 3. 4. 5. 6.
User Guide 3. 4. 5. 6. 7. Browser Click Options. Click General Properties. Change the Default View field. Press the Menu key. Click Save Options. Change the home page or start page Depending on your wireless service provider, you might not be able to change the home page. 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Options. 4. Click Browser Configuration. 5. Perform any of the following actions: • In the Home Page Address field, type a web address.
User Guide Browser Change display options for web pages 1. 2. 3. 4. 5. On the Home screen, click the Browser icon. Press the Menu key. Click Options. Click Browser Configuration. Perform any of the following actions: • To view background images, select the Use Background Images check box. • To change the browsing experience, change the Browser Identification field. 6. Press the Menu key. 7. Click Save Options. Change font options for web pages 1. 2. 3. 4. 5. On the Home screen, click the Browser icon.
User Guide Browser • Prompt Before Running WML Scripts 6. Press the Menu key. 7. Click Save Options. Clear a browser cache 1. 2. 3. 4. 5. 6. On the Home screen, click the Browser icon. Press the Menu key. Click Options. Click Cache Operations. Beside a cache type, click Clear. Press the Escape key. Clear the browser history 1. 2. 3. 4. 5. 6. On the Home screen, click the Browser icon. Press the Menu key. Click Options. Click Cache Operations. Click Clear History. Press the Escape key.
User Guide 3. 4. 5. 6. Browser Click Browser. Set the Default browser configuration field. Press the Menu key. Click Save. About Gears Gears™ is an extension to the browser application that is designed to provide a richer browsing experience. When you visit a Gears enabled web site and enter information, Gears can store that information on your BlackBerry® device or media card for use during later visits to the web site.
User Guide Browser About WTLS The WAP Browser configuration is designed to use WTLS to encrypt data that your BlackBerry® device sends and receives over the Internet through a WAP gateway. Communication between your device and the WAP gateway is encrypted using WTLS. Communication between the WAP gateway and content servers is encrypted using TLS or SSL. Manage browser security 1. 2. 3. 4. 5. 6. 7. On the Home screen or in a folder, click the Options icon. Click Security Options.
User Guide Browser Prompt for Certificate: Specify whether a prompt appears when your browser tries to connect to a content server. You might want a prompt to appear if your device has more than one certificate that you use to authenticate with content servers. Prompt if Client Cert Not Found: Specify whether a prompt appears when your browser tries to connect to a content server, but your device does not have a certificate that can be used to authenticate with the content server.
User Guide Browser Browser push About browser push Browser push is designed to push information from a web application to your BlackBerry® device as the information becomes available. For example, you can receive updates for weather reports, stock quotes, or breaking news. When your device receives an update, a new browser push message might appear in the messages application or an icon on the Home screen might change to indicate that new information is available.
User Guide Browser Set which SMSC hosts your device accepts browser push messages from. To accept browser push messages from a specific SMSC host, type the phone number for the SMSC host. Process IP: Set whether your device accepts browser push messages that web applications send through a WAP gateway. IP Hosts: Set which WAP gateways your device accepts browser push messages from. To accept browser push messages from a specific IP host, type the IP address for the WAP gateway.
User Guide Browser I cannot set up automatic synchronization for bookmarks If encryption for data in the device memory is turned on, you cannot set up automatic synchronization for bookmarks. I cannot play a song or video on a web page Your BlackBerry® device might not support the size or file format of the song or video file.
User Guide Date, time, and alarm Date, time, and alarm Set the date and time manually 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. On the Home screen or in the Applications folder, click the Clock icon. Press the Menu key. Click Set Time. Change the Set Time field to Manual. Click the Time field. On the trackpad, slide your finger to select a time. Click the Time field. Click the Date field. On the trackpad, slide your finger to select a date. Click the Date field. Press the Menu key. Click Save.
User Guide Date, time, and alarm 5. Press the Menu key. 6. Click Save. Change the clock face You can set a different clock face for the clock, stopwatch and timer. 1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the Menu key. 3. Click Options. 4. Set the Clock Face, Stopwatch Face or Timer Face fields. 5. Press the Menu key. 6. Click Save. Display a second time zone 1. 2. 3. 4. 5. 6. On the Home screen or in the Applications folder, click the Clock icon.
User Guide Date, time, and alarm 3. Click Options. 4. In the Bedside Mode section, perform any of the following actions: • To receive LED notification when bedside clock mode is turned on, change the Disable LED field to No. • To turn off the connection to the wireless network, so that your device does not receive phone calls or messages when bedside clock mode is turned on, change the Disable Radio field to Yes.
User Guide 2. 3. 4. 5. Press the Menu key. Click Stopwatch. Click the start/stop icon. Perform any of the following actions: • To record lap times, click the lap icon. • To stop timing, click the start/stop icon again. • To send the results in a message, press the Menu key. Click Send Results. Click a message type. Set the timer 1. 2. 3. 4. 5. 6. 7. On the Home screen or in the Applications folder, click the Clock icon. Press the Menu key. Click Timer. Press the Menu key. Click Set Timer.
User Guide Date, time, and alarm • If you are in a region that has recently made changes to daylight saving time or has switched to a different time zone, you might need to update the time zone data on your device. To update the time zone data, press the Menu key. Click Get Time Zone Updates. For this feature to be supported, your wireless service plan must include data services (such as email messages or browser service).
User Guide Personal organizer Personal organizer Contacts Contact basics Add a contact 1. 2. 3. 4. 5. On the Home screen, click the Contacts icon. Click New Contact. Type the contact information. Press the key. Click Save. Add a contact from a message, call log, or web page 1. 2. 3. 4. 5. 6. In a message, a call log, or on a web page, highlight a contact. Press the Menu key. Click Add to Contacts. Type the contact information. Press the Menu key. Click Save.
User Guide Personal organizer Add a pause or a wait to a phone number 1. 2. 3. 4. 5. After typing the main part of a phone number in a phone number field, press the Menu key. Click Add Pause or Add Wait. Type the additional numbers. Press the Menu key. Click Save. View a contact 1. On the Home screen, click the Contacts icon. 2. Click a contact. Change a contact 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Contacts icon. Highlight a contact. Press the Menu key. Click Edit.
User Guide Personal organizer 3. Perform one of the following actions: • To add a contact to your contact list, click Add to Contacts. • To add all the contacts, click Add All to Contacts. • To view information for a contact, click View. • To delete a contact from the contact lookup results, click Delete. • To delete the contact lookup results, click Delete Lookup. • To start a new contact lookup, click Lookup.
User Guide 5. 6. 7. 8. 9. 10. Personal organizer Highlight a picture. Press the Menu key. Click Select. Center the picture in the box. Press the Menu key. Click Crop and Save. Change the caller ID picture for a contact 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. On the Home screen, click the Contacts icon. Highlight a contact. Press the Menu key. Click Edit. Highlight the caller ID picture. Press the Menu key. Click Replace Picture. Highlight a picture. Press the Menu key. Click Select.
User Guide Create a mailing list 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. On the Home screen, click the Contacts icon. Press the Menu key. Click New Group. Type a name for the mailing list. Press the Menu key. Click Add Member. Click a contact. To add another contact, repeat steps 4 to 6. Press the Menu key. Click Save Group. Change a mailing list 1. 2. 3. 4. 5. 6. On the Home screen, click the Contacts icon. Highlight a mailing list. Press the Menu key. Click Edit Group. Click a contact.
User Guide Personal organizer Multiple contact lists About multiple contact lists If your BlackBerry® device is associated with multiple email accounts, you might have contacts from each email account on your device. For example, if your device is associated with a work email account and a personal email account, you might be able to view your work contact list and your personal contact list on your device. For more information, contact your wireless service provider. Switch contact lists 1. 2. 3. 4.
User Guide Personal organizer 4. Press the Menu key. 5. Click Save. Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. 1. On the Home screen, click an application icon. 2. In an application, press the Menu key. 3. Click Options. 4. If necessary, click General Options. 5. Change the Confirm Delete field to No. 6. Press the Menu key. 7. Click Save.
User Guide Personal organizer Calendar Calendar basics About calendar views You can view your appointments and meetings in one of four calendar views. Day, Week, and Month views display all your appointments and meetings for the selected time period. Agenda view displays all your scheduled appointments and meetings in a list. Agenda view also displays free time that you have between appointments. Switch calendar views 1. On the Home screen, click the Calendar icon. 2. Press the Menu key. 3. Click a view.
User Guide Personal organizer 3. Type a location in parentheses. 4. To change the end time, slide your finger up and down on the trackpad. 5. Click the trackpad. If you have multiple calendars on your BlackBerry® device, the appointment appears in your default calendar. Schedule a meeting To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature.
User Guide Personal organizer Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling. 3. Perform any of the following actions: • To accept the suggested spelling, click a word in the list that appears. • To ignore the suggested spelling, press the Escape key. • To ignore all instances of the suggested spelling, press the Menu key. Click Ignore All.
User Guide Personal organizer 10. Click Save. Recurrence fields Every: Set the frequency of the daily, weekly, or monthly recurring appointment, meeting, or task. Relative Date: Set whether the monthly or yearly recurring appointment, meeting, or task recurs on a relative date (for example, on the last Friday of each month). Respond to a meeting invitation 1. In a meeting invitation, press the Menu key. 2. Click Accept, Tentative, or Decline. 3.
User Guide Personal organizer Change the list of participants for a meeting To perform this task, you must be the meeting organizer. 1. In a meeting, in the Accepted or Declined field, highlight a contact. 2. Press the Menu key. 3. Click one of the following menu items: • Invite Attendee • Change Attendee • Remove Attendee 4. Press the Menu key. 5. Click Save.
User Guide Personal organizer Send an email message to all meeting participants 1. In a meeting, meeting invitation, or meeting response, press the Menu key. 2. Click Email All Attendees. Contact a meeting participant 1. In a meeting, meeting invitation, or meeting response, highlight a contact. 2. Press the Menu key. 3. Click a message type or Call . Conference call meetings About conference calls You can create two types of conference calls with your BlackBerry® device.
User Guide Personal organizer 4. Type CCM: and the moderator conference call bridge number. Do not include spaces. 5. Type a lowercase x. Do not include spaces before or after the x. 6. Type the moderator access code. Type a space after the moderator access code. Example If the participant and moderator conference call bridge number is 1-800-555-5555, the moderator access code is 55555#, and the participant access code is 55551#, type CCP:18005555555x55555# CCM:18005555555x55551#, followed by a space.
User Guide 4. 5. 6. 7. Click General Options. Change the Default Reminder field. Press the Menu key. Click Save. Related topics Change the snooze time for reminders, 160 Change the start and end time for days 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Calendar icon. Press the Menu key. Click Options. Click General Options. Change the Start of Day and End of Day fields. Press the Menu key. Click Save. Change the snooze time for reminders 1. 2. 3. 4. 5. 6. 7.
User Guide 7. Personal organizer Click Save. Change the first day of the week 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Calendar icon. Press the Menu key. Click Options. Click General Options. Change the First Day of Week field. Press the Menu key. Click Save. Hide free time in Agenda view 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Calendar icon. Press the Menu key. Click Options. Click General Options. Change the Show Free Time in Agenda View field to No. Press the Menu key.
User Guide Personal organizer Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. 1. On the Home screen, click an application icon. 2. In an application, press the Menu key. 3. Click Options. 4. If necessary, click General Options. 5. Change the Confirm Delete field to No. 6. Press the Menu key. 7. Click Save.
User Guide Personal organizer 6. Press the Menu key. 7. Click Save. Change the calendar that reminds you of appointments 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Calendar icon. Press the Menu key. Click Options. Click a calendar. Change the Display Reminders field. Press the Menu key. Click Save. Change the default calendar 1. 2. 3. 4. 5. 6. On the Home screen or in a folder, click the Options icon. Click Advanced Options. Click Default Services. Change the Calendar (CICAL) field.
User Guide Personal organizer Troubleshooting the calendar I cannot schedule appointments that span multiple days If you use IBM® Lotus Notes®, you cannot schedule appointments that span multiple days. I cannot set some fields when scheduling appointments If you use IBM® Lotus Notes®, you can only change the Subject, Location, Reminder, and Notes fields and the Mark as Private check box when you change a recurring appointment or meeting.
User Guide Personal organizer Tasks Task basics Create a task 1. 2. 3. 4. 5. 6. 7. On the Home screen or in the Applications folder, click the Tasks icon. Click Add Task. Type the task information. Set a due date for the task. If the task recurs, set the Recurrence field. Press the Menu key. Click Save. Recurrence fields Every: Set the frequency of the daily, weekly, or monthly recurring appointment, meeting, or task.
User Guide Personal organizer • To mark the task as deferred, in progress, or waiting, click Open. Set the Status field. Press the Menu key. Click Save. Hide completed tasks 1. On the Home screen or in the Applications folder, click the Tasks icon. 2. Press the Menu key. 3. Click Hide Completed. Send a task or memo 1. 2. 3. 4. 5. On the Home screen or in the Applications folder, click the Tasks icon or MemoPad icon. Highlight a task or memo. Press the Menu key. Click Forward As. Click a message type.
User Guide Personal organizer 6. Press the Menu key. 7. Click Save. Change the snooze time for reminders 1. 2. 3. 4. 5. 6. 7. On the Home screen or in the Applications folder, click the Calendar or Tasks icon. Press the Menu key. Click Options. If necessary, click General Options. Change the Snooze field. Press the Menu key. Click Save. View tasks in a calendar 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Calendar icon. Press the Menu key. Click Options. Click General Options.
User Guide Memos Memo basics Create a memo 1. 2. 3. 4. 5. On the Home screen or in the Applications folder, click the MemoPad icon. Click Add Memo. Type the memo information. Press the Menu key. Click Save. Change a memo 1. 2. 3. 4. 5. 6. 7. On the Home screen or in the Applications folder, click the MemoPad icon. Highlight a memo. Press the Menu key. Click Edit. Change the memo information. Press the Menu key. Click Save. Send a task or memo 1. 2. 3. 4. 5.
User Guide Personal organizer Delete a memo 1. 2. 3. 4. On the Home screen or in the Applications folder, click the MemoPad icon. Highlight a memo. Press the Menu key. Click Delete. Memo list options Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. 1. On the Home screen, click an application icon. 2. In an application, press the Menu key. 3. Click Options. 4.
User Guide Personal organizer Create a category for contacts, tasks, or memos You can create categories to organize items in the contacts application, tasks application, and memos application. 1. 2. 3. 4. 5. 6. 7. On the Home screen, click an application icon. Press the Menu key. Click Filter. Press the Menu key. Click New. Type a name for the category. Press the Enter key. Categorize a contact, task, or memo 1. 2. 3. 4. 5. When creating or changing a contact, task, or memo, press the Menu key.
User Guide 3. 4. 5. 6. Personal organizer Click Filter. Highlight a category. Press the Menu key. Click Delete. Note: When you delete a category, contacts, tasks, or memos in the category are not deleted. Calculator Use the calculator • • To press a key in the calculator, press the corresponding key on the BlackBerry® device keyboard. To use the alternate function on a key in the calculator, press the Alt key and the corresponding key on the device keyboard. Convert a measurement 1. 2. 3. 4.
User Guide Ring tones, sounds, and alerts Ring tones, sounds, and alerts Ring tones, sounds, and alerts basics About ring tones, sounds, and alerts Sound profiles define how your BlackBerry® device alerts you of phone calls, messages, reminders, and browser content. Your device has a Normal sound profile and six other preloaded sound profiles: Loud, Medium, Vibrate Only, Silent, Phone Calls Only, and All Alerts Off.
User Guide Ring tones, sounds, and alerts Change a sound profile If you change a setting in a preloaded sound profile that is based on the Normal sound profile, that change will override the corresponding Normal sound profile setting in the preloaded sound profile. 1. On the Home screen, click the Sounds icon. 2. Perform one of the following actions: • To change the active sound profile, click Set Ring Tones/Alerts. • To change a custom or preloaded sound profile, click Edit Profiles. Click a profile. 3.
User Guide Ring tones, sounds, and alerts Assign ring tones and alerts to a contact You can receive different ring tones and alerts for incoming messages and calls from specific contacts or groups of contacts. When you receive a call or message from the contact, your device uses the assigned ring tone or alert, even if you switch your sound profile to Silent or Vibrate Only. If you do not want to be notified with the assigned ring tone or alert, you can set your sound profile to All Alerts Off. 1.
User Guide Ring tones, sounds, and alerts LED notification LED notification The LED light on the top of your BlackBerry® device flashes different colors to indicate different statuses. Green: You are in a wireless coverage area. Blue: Your device is connected to a Bluetooth® enabled device. Red: A new message has arrived and your selected sound profile is set to notify you using the LED. If you are using your device with a smart card, your device is accessing data on the smart card.
User Guide Ring tones, sounds, and alerts Troubleshooting ring tones, sounds, and alerts My device is ringing or vibrating more times than expected For calls, the number of times that your BlackBerry® device vibrates is not determined by the number of vibrations that you set in your sound profile, and there is no setting for the number of rings if you do not subscribe to voice mail. Your device vibrates or rings until the caller or the wireless network ends the connection.
User Guide Typing Typing Typing basics Cut, copy, and paste text 1. 2. 3. 4. 5. With text highlighted, press the Menu key. Click Cut or Copy. Place the cursor where you want to insert the cut or copied text. Press the Menu key. Click Paste. Clear a field 1. When typing text, press the Menu key. 2. Click Clear Field. Cancel a text selection 1. With text selected, press the Menu key. 2. Click Cancel Selection.
User Guide Typing Typing input methods Switch typing input methods when you are typing Your BlackBerry® device displays a typing input method indicator in the upper-right corner of the screen. SureType® technology is the default typing input method for most text fields. Multi-tap is the default typing input method for phone number and password fields. Do one of the following actions: • To use the SureType input method, keep pressing the Shift key until the indicator appears. indicator appears.
User Guide Typing • To change a letter in a word that you are typing, highlight the letter. Click the alternate letter that appears on the screen. • To change a letter in a word after you finish typing the word, click the word. Highlight the letter. Click the alternate letter that appears on the screen. For example, to type run, you would press the R key once, the U key once, and so on until run appears in the list. You would then highlight run and press the Enter key.
User Guide Typing Turn on key tones 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click Screen/Keyboard. Set the Key Tone field to On. Press the Menu key. Click Save. Spelling checker You can check spelling if your input language is set to Afrikaans, Arabic, Catalan, Czech, Danish, Dutch, English, French, German, Greek, Hungarian, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish, or Turkish.
User Guide Typing • To close the list without selecting a word, press the Escape key. • To ignore all instances of the same spelling error, press the Menu key. Click Ignore All. Check spelling automatically before sending email messages 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click Spell Check. Select the Spell Check Email Before Sending option. Press the Menu key. Click Save.
User Guide Typing Change a word in the custom dictionary 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. On the Home screen or in a folder, click the Options icon. Click Spell Check. Click Custom Dictionary. Highlight a word. Press the Menu key. Click Edit. Change the word. Press the Enter key. Press the Menu key. Click Save. Delete a word from the custom dictionary 1. 2. 3. 4. 5. 6. 7. 8. On the Home screen or in a folder, click the Options icon. Click Spell Check. Click Custom Dictionary. Highlight a word.
User Guide Typing 6. Press the Enter key. 7. Press the Menu key. 8. Click Save. Change a word in the custom dictionary 1. 2. 3. 4. 5. 6. 7. 8. 9. On the Home screen, click the Options icon. Click Custom Dictionary. Highlight a word. Press the Menu key. Click Edit. Change the word. Press the Enter key. Press the Menu key. Click Save. Delete a word from the custom dictionary 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Options icon. Click Custom Dictionary. Highlight a word. Press the Menu key.
User Guide Typing 6. Press the Menu key. 7. Click Save. AutoText About AutoText AutoText is designed to replace specific text that you type with preloaded AutoText entries. If you type text that can be replaced with an AutoText entry, the text changes after you press the Space key. Your BlackBerry® device has built-in AutoText entries that correct common mistakes. For example, AutoText changes hte to the. You can create AutoText entries for your common typing mistakes or for abbreviations.
User Guide Typing Change an AutoText entry 1. 2. 3. 4. 5. 6. On the Home screen or in a folder, click the Options icon. Click AutoText. Click an AutoText entry. Change the AutoText entry. Press the Menu key. Click Save. Delete an AutoText entry 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click AutoText. Highlight an AutoText entry. Press the Menu key. Click Delete. Undo an AutoText change Press the Backspace/Delete key twice.
User Guide • Typing To type a long word quickly, type part of the word. In the list that appears when you type, highlight an item with the same initial letters as the word that you want to type. Slide your finger on the trackpad to the right. In the second list that appears, highlight the word that you want to type. Press the Enter key. Shortcuts for multi-tap • To type a number, keep pressing the letter key quickly until the number appears. • To type a period, press the 1 key once.
User Guide Language Language Change the display language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click Language. Change the Language field. Press the Menu key. Click Save. Add a display language You can add a display language using the application loader tool of the BlackBerry® Desktop Manager.
User Guide Language Change the display options for contacts You can change how your contacts appear in all applications, including the phone, message list, contact list, and calendar. 1. On the Home screen or in a folder, click the Options icon. 2. Click Language. 3. Change the Name Display field. 4. Press the Menu key. 5. Click Save.
User Guide Display and keyboard Display and keyboard Backlighting About backlighting The backlighting for the screen and keyboard is designed to adjust automatically so that you can use your device in various lighting conditions. Set the brightness of the backlighting 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click Screen/Keyboard. Set the Backlight Brightness field. Press the Menu key. Click Save. Set how long backlighting remains on 1. 2. 3. 4. 5.
User Guide Display and keyboard 2. Click Pictures. 3. Browse to a picture. 4. Click Set As Wallpaper. Download a Home screen background Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the Media icon. 2. Click Pictures. 3. Click a category. 4. Press the Menu key. 5. Click Download Images. Set owner information Owner information appears on your BlackBerry® device screen when the device is locked. 1.
User Guide Display and keyboard You can reorder application icons to change which icons appear first on the Home screen. You can also create and delete folders, customize the appearance of folders that you create, and move application icons into folders and out of folders. Add an application folder 1. 2. 3. 4. On the Home screen, press the Menu key. Click Add Folder. Type a name for the folder. Click Add. Change an application folder You can only rename application folders that you create. 1.
User Guide Set the number of icons that appear on the Home screen 1. 2. 3. 4. 5. 6. On the Home screen, click the Options icon. Click Advanced Options. Click Accessibility. Change the Grid Layout field. Press the Menu key. Click Save. Keyboard Turn on key tones 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click Screen/Keyboard. Set the Key Tone field to On. Press the Menu key. Click Save. Turn off trackpad sounds 1. 2. 3. 4. 5.
User Guide Display and keyboard Assign an application to a Convenience key Your BlackBerry® device has one or more Convenience key on the side of the device. Depending on your theme, you might not be able to change the application that is assigned to a Convenience key. 1. On the Home screen or in a folder, click the Options icon. 2. Click Screen/Keyboard. 3. Change the Right Side Convenience Key Opens or Left Side Convenience Key Opens fields. 4. Press the Menu key. 5. Click Save.
User Guide 2. 3. 4. 5. Display and keyboard Click Theme. Highlight a theme. Press the Menu key. Click Delete. Download a theme Depending on your wireless service provider, this feature might not be supported. 1. On the Home screen or in a folder, click the Options icon. 2. Click Theme. 3. Press the Menu key. 4. Click Download Themes. Troubleshooting display My device screen turns off When you do not use your BlackBerry® device for a period of time, the screen turns off to conserve battery power.
User Guide Search Search Messages, attachments, and web pages Search for messages You can search for messages on your BlackBerry® device. You might also be able to search for messages in the email application on your computer or in another integrated email account if your device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click Search.
User Guide Search Include Encrypted Messages: Specify whether your device searches encrypted messages, plain text messages, and digitally signed messages. Service: If your device is associated with more than one email address, change the email account that your device should search in for messages. Folder: Change the folder that your device should search for messages in. Show: Change the status of messages that your device should search for.
User Guide Search Search for text in a message, in a file, or on a web page To search for text in a presentation, you must view the presentation in text view or in text and slide view. 1. 2. 3. 4. In a message, in a file, in an attachment, or on a web page, press the Menu key. Click Find. Type the text. Press the Enter key. To search for the next instance of the text, press the Menu key. Click Find Next. View a list of saved searches 1. 2. 3. 4. 5. On the Home screen, click the Messages icon.
User Guide Search Organizer data Search for organizer data You can search for organizer data on your BlackBerry® device that contains specific information. 1. On the Home screen or in the Applications folder, click the Search icon. 2. Perform any of the following actions: • In the Text field, type text or a phone number to search for. • In the Name field, specify a contact name to search for. 3. Select the check box beside one or more applications. 4. Press the Menu key. 5. Click Search.
User Guide Search Search shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. • • • To search for a contact in a list of contacts, type the contact name or initials separated by a space. To search for text in a file or an attachment, press 7 . To search for text in a presentation, you must view the presentation in text view or in text and slide view. Press 7 .
User Guide Synchronization Synchronization About synchronization The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) between your BlackBerry® device and the email application on your computer, over the wireless network. The wireless email reconciliation feature is designed to reconcile email messages between your device and the email application on your computer over the wireless network.
User Guide 2. 3. 4. 5. 6. 7. 8. Synchronization Press the Menu key. Click Options. Click Email Reconciliation. If necessary, change the Message Services field. Set the Delete On field. Press the Menu key. Click Save. It takes a short period of time for messages to be deleted over the wireless network. To delete messages on your device only, set the Delete On field to Handheld.
User Guide Synchronization Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining an up-to-date backup file on your computer might allow you to recover device data if your device is lost, stolen, or corrupted by an unforeseen issue. Manage email reconciliation conflicts Set the On Conflicts option for each email address that is associated with your BlackBerry® device. 1.
User Guide Synchronization Prerequisites: Restoring data over the wireless network • • • Your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. Your BlackBerry device must be connected to the wireless network. Your administrator must provide you with an enterprise activation password.
User Guide Synchronization Troubleshooting synchronization Email messages are not reconciling over the wireless network Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that wireless email reconciliation is turned on. • Reconcile email messages manually. On the Home screen, click the Messages icon. Press the Menu key. Click Reconcile Now.
User Guide Synchronization Custom contact list field data is not appearing on my computer You can only synchronize the data in a custom contact list field with a text field in the email application on your computer. For example, you cannot add a contact's birthday to a custom contact list field on your BlackBerry® device and synchronize it with the email application on your computer, because the birthday field is a date field in the email application on your computer.
User Guide Bluetooth technology Bluetooth technology Bluetooth technology basics About Bluetooth technology Bluetooth® technology is designed to enable you to establish a wireless connection between your BlackBerry® device and a Bluetooth enabled device, such as a handsfree car kit or wireless stereo headset. Before you can connect your BlackBerry device to a Bluetooth enabled device, you must first turn on Bluetooth technology on both devices and then pair the devices.
User Guide Bluetooth technology Turn on Bluetooth technology, 206 Connect to a paired Bluetooth enabled device To perform this task, Bluetooth® technology must be turned on and your BlackBerry® device must be paired with the Bluetooth enabled device. Your BlackBerry device might attempt to connect to the device automatically when Bluetooth technology is turned on and the devices are within range. 1. On the Home screen, click the Manage Connections icon. 2. Click Bluetooth Options. 3.
User Guide 4. 5. 6. 7. Click Receive Using Bluetooth. Send a media file from the paired Bluetooth enabled device. If necessary, click Yes. Click Save. Send a media file To perform this task with a paired Bluetooth® enabled device, you must turn on Bluetooth technology. You can only send media files that you added. 1. On the Home screen, click the Media icon. 2. Click a media type. 3. If necessary, click a category. 4. Highlight a media file. 5. Press the Menu key. 6.
User Guide Bluetooth technology Bluetooth technology options Bluetooth profiles Depending on your BlackBerry® device model and wireless network, some profiles might not be supported. A/V Remote Control (AVRCP): This profile allows you to use the buttons on a Bluetooth enabled headset to perform actions such as adjusting the volume or playing the next or previous media file on your BlackBerry device.
User Guide Bluetooth technology Wireless Bypass: This service allows you to connect your BlackBerry device to a Bluetooth enabled computer that is running BlackBerry Desktop Software so that you can send and receive email messages and synchronize your organizer data without using a connection to the wireless network. To use this service, your email account must use a BlackBerry® Enterprise Server. Prevent your device from sharing contacts with Bluetooth enabled devices 1. 2. 3. 4. 5. 6. 7.
User Guide 2. 3. 4. 5. 6. 7. Bluetooth technology Click Bluetooth Options. Press the Menu key. Click Options. In the Device Name field, type a name for your BlackBerry® device. Press the Menu key. Click Save. Turn off Bluetooth connection notification 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Manage Connections icon. Click Bluetooth Options. Press the Menu key. Click Options. Change the LED Connection Indicator field to Off. Press the Menu key. Click Save.
User Guide Bluetooth technology Turn off a Bluetooth profile 1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Manage Connections icon. Click Bluetooth Options. Press the Menu key. Click Options. Clear the check box beside one or more Bluetooth® profiles. Press the Menu key. Click Save. Related topics Bluetooth profiles, 209 Encrypt data that you send or receive using Bluetooth technology To perform this task, the paired Bluetooth® enabled device must support data encryption. 1. 2. 3. 4. 5. 6. 7.
User Guide Bluetooth technology Troubleshooting Bluetooth technology I cannot type a passkey on a Bluetooth enabled device If you cannot type a passkey on a Bluetooth® enabled device, the passkey might already be defined. On your BlackBerry® device, in the Enter passkey for field, try typing 0000. My list of paired Bluetooth enabled devices does not appear Try performing the following actions: • Verify that Bluetooth® technology is turned on.
User Guide GPS technology GPS technology Depending on your wireless service provider, this feature might not be supported. About GPS technology Depending on your wireless service provider, this feature might not be supported. You can use GPS technology on your BlackBerry® device to get your GPS location and to use location-based applications and location-based services. Location-based applications can use your GPS location to provide you with information such as driving directions.
User Guide GPS technology 3. Click GPS. 4. Perform one of the following actions: • To turn off location aiding, change the Location Aiding field to Disabled. • To turn off location aiding when roaming, change the Location Aiding field to Disabled While Roaming. 5. Press the Menu key. 6. Click Save. Prevent others from tracking your location If your email account uses a BlackBerry® Enterprise Server, your administrator might be able to track the location of your BlackBerry device.
User Guide Maps Maps Map basics Get directions 1. 2. 3. 4. On the Home screen or in a folder, click the Maps icon. On a map, press the Menu key. Click Get Directions. Perform one of the following actions to specify a starting location: • To specify a new location, type the location information in the Enter (or Select) Start Location field. • To specify a location for a contact, type the contact name in the Enter (or Select) Start Location field.
User Guide Maps • To view a new location, type an address in the Find field. To type the address information into specific address fields, click Advanced. • To view a location for a contact, type the contact name in the Find field. • To specify your current location, if your BlackBerry® device has an internal GPS receiver or is paired with a Bluetooth® enabled GPS receiver, click Where I Am. • To view a location that you viewed recently, click Recent. • To view a saved location, click Favorites.
User Guide Maps Set a home or work address 1. 2. 3. 4. 5. 6. 7. 8. 9. On a map, press the Menu key. Click Layers. If necessary, expand the Favorites folder and the Locations folder. Highlight Home or Work. Press the Menu key. Click Edit. Edit the address information. Press the Menu key. Click Lookup Address. Show or hide a layer on a map You can set your BlackBerry® device to display routes and locations that you have viewed recently on a map, as well as routes and locations that you have bookmarked. 1.
User Guide Maps Pan a map On a map, slide your finger in any direction on the trackpad. Maps bookmarks Add a bookmark for a location or route 1. 2. 3. 4. On the Home screen, click the Maps icon. On a map, press the Menu key. Click Add To Favorites. Perform any of the following actions: • To rename the bookmark, in the Label field, type a new name. • To file the bookmark in a different location, change the Folder field. 5. Click OK. Change a bookmark for a location or route 1. 2. 3. 4. 5. 6. 7. 8. 9.
User Guide Maps Add a bookmark folder for locations or routes 1. 2. 3. 4. 5. 6. On the Home screen, click the Maps icon. On a map, press the Menu key. Click Find Location. Click Favorites. Press the Menu key. Click Add Subfolder. File a bookmark for a location or route 1. 2. 3. 4. 5. 6. 7. 8. On the Home screen, click the Maps icon. On a map, press the Menu key. Click Find Location. Click Favorites. Highlight a bookmark. Press the Menu key. Click Move. Click a new location.
User Guide Maps View status information at the top of a map You can view the battery power level, wireless coverage level indicators, the time, and satellite and Bluetooth® connection information at the top of maps. 1. On a map, press the Menu key. 2. Click Options. 3. Change the Hide Title Bar field to No. 4. Press the Menu key. 5. Click Save. To hide the status information again, change the Hide Title Bar field to Yes.
User Guide 3. 4. 5. 6. Maps Click a category. Highlight a geotagged picture. Press the Menu key. Click View on Map. Map shortcuts • • • • • To zoom in to a map, press 3 . To zoom out from a map, press 9 . To move to the previous direction on a route, press 4 . To show status information at the top of a map, press 1 . To hide status information at the top of a map, press 1 again. To show tracking information at the bottom of a map while you are tracking your movement, press the Space key.
User Guide Applications Applications About multitasking Your BlackBerry® device supports multitasking, which allows you to run more than one application at a time. During a call, for example, you might want to switch to the calendar application to view your appointments or switch to the contacts application to look up a contact. While you are playing a song, you might want to switch to the messages application to reply to a message.
User Guide Applications Close an application so that it is not running To optimize the performance of your BlackBerry® device, try to close applications when you are finished with them. In an application, perform one of the following actions: • Press the Menu key. Click Close. • Press the Escape key. If necessary, continue to press the Escape key until the Home screen appears.
User Guide Applications About social networking applications You can use social networking applications on your BlackBerry® device to stay connected with your social networking contacts. Depending on the social networking application, you might be able to send messages, share pictures, change your status, and more. You can download social networking applications for your BlackBerry device from the BlackBerry App World™ storefront. You must have a wireless service data plan to use these applications.
User Guide Applications Delete a third-party application If your device is associated with an email account that uses a BlackBerry® Enterprise Server, you might not be able to delete some third-party applications. For more information, contact your administrator. 1. On the Home screen or in a folder, highlight a third-party application. 2. Press the Menu key. 3. Click Delete.
User Guide Applications Troubleshooting applications I cannot add, update, or return to the previous version of an application Try performing the following actions: • • Verify that your BlackBerry® device is connected to the wireless network. Verify that your device has enough memory to add or update the application.
User Guide BlackBerry Device Software BlackBerry Device Software About updating the BlackBerry Device Software You might want to update your BlackBerry® Device Software for one of the following reasons: • to access new applications and features • to resolve a technical issue • your wireless service provider requires that you update the BlackBerry Device Software.
User Guide BlackBerry Device Software Return to the previous version of the BlackBerry Device Software Depending on the options set by your wireless service provider or administrator, you might not be able to perform this task. 1. On the Home screen or in a folder, click the Options icon. 2. Click Advanced Options. 3. Click Wireless Update. 4. Click Previous update succeeded. 5. Click Downgrade.
User Guide BlackBerry Device Software The first time that you visit the update web site, you download the BlackBerry® Application Loader to your computer, allowing you to update your software without connecting to the wireless network and without contributing to data usage in your wireless service plan. The duration of the update process can range from 15 minutes to 2 hours, depending on the type of update, the amount of device data, and the number of applications on your device.
User Guide BlackBerry Device Software My device does not have enough available memory to update the BlackBerry Device Software Try performing the following actions: • Delete media files, display languages, or third-party applications that you do not use. • Transfer media files that you have stored in the BlackBerry® device memory to a media card.
User Guide Wireless network coverage Wireless network coverage Turn on the connection to the wireless network If the OFF indicator appears at the top of your Home screen, you might want to turn on the connection to the wireless network. You should keep the connection turned off in certain places, such as on an airplane or in a hospital. 1. On the Home screen, click the Manage Connections icon. 2.
Wireless network coverage User Guide Wireless networks that your device connects to For more information about the wireless networks that your BlackBerry® device connects to, see the Safety and Product Information booklet for your device. BlackBerry device Networks BlackBerry® Pearl™ 9105 smartphone • • • GSM® (including GPRS, EDGE) UMTS® (including 3G networks such as HSDPA) Wi-Fi® Turn on LED notification for wireless coverage 1. 2. 3. 4. 5.
Wireless network coverage User Guide If your device requires a SIM card, your wireless service provider might need to set up your SIM card with roaming services before you can roam. If your device normally connects to a CDMA network and your device supports international roaming, you might need to get a SIM card that is set up for international roaming from your wireless service provider. Your phone number stays the same when you travel internationally.
User Guide Wireless network coverage Connect to a GSM or UMTS network If your BlackBerry® device normally connects to a CDMA network and your device supports international roaming, you might need to get a SIM card that is set up for international roaming from your wireless service provider. 1. Insert a SIM card into your device. For more information about inserting a SIM card, see the printed documentation that came with your device. 2. In the dialog box that appears, click Yes.
User Guide Wireless network coverage Delete a wireless network from the preferred wireless network list To perform this task, your BlackBerry® device must be connected to a GSM® or UMTS® network. Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the Manage Connections icon. 2. Click Mobile Network Options. 3. Press the Menu key. 4. Click My Preferred Network List. 5. Highlight a wireless network. 6. Press the Menu key. 7. Click Delete. 8.
User Guide Wireless network coverage • Verify that you have turned on the connection to the wireless network. • Verify that you are connected to your wireless service provider's network. If you switched wireless networks manually, your device remains connected to that wireless network until you select your wireless service provider's network again. • If you have set a specific speed for wireless network connections, verify that you are in a wireless coverage area that supports the connection speed.
User Guide Wi-Fi technology Wi-Fi technology Depending on your BlackBerry® device model, the Wi-Fi® feature might not be supported. About connecting to a Wi-Fi network If you are in a Wi-Fi® coverage area and your wireless service plan supports it, you can connect to a Wi-Fi network so that your BlackBerry® device uses the Wi-Fi network instead of the mobile network to send and receive email messages, visit web pages, and so on.
User Guide Wi-Fi technology 5. When you are prompted to save a profile for the Wi-Fi network, click Next so that your BlackBerry device connects to the Wi-Fi network automatically next time. 6. On the Wi-Fi Setup Complete screen, do any of the following: • To change the order of your Wi-Fi profiles, click Prioritize Wi-Fi Profiles. • To complete the Wi-Fi connection setup, click Finish. To change your Wi-Fi network options later, on the Home screen, click the Manage Connections icon. Click Wi-Fi Options.
User Guide Wi-Fi technology 8. Click Next. 9. On the Wi-Fi Setup Complete screen, perform any of the following actions: • To change the order of your Wi-Fi profiles, click Prioritize Wi-Fi Profiles. • To complete the Wi-Fi connection setup, click Finish. To change your Wi-Fi network options later, on the Home screen, click the Manage Connections icon. Click Wi-Fi Options.
User Guide Wi-Fi technology Prevent your device from connecting to a Wi-Fi network 1. 2. 3. 4. 5. On the Home screen, click the Manage Connections icon. Click Wi-Fi Options. Highlight a Wi-Fi® profile. Press the Menu key. Click Disable. To allow your BlackBerry® device to connect to the Wi-Fi network again, highlight the Wi-Fi® profile and press the Menu key. Click Enable.
User Guide Wi-Fi technology Type a name for the Wi-Fi® profile. SSID: Type the Wi-Fi network name. Band type: Set the Wi-Fi network type. If you do not know the network type, do not change this field. Connection Mode (Automatic): Set whether your BlackBerry® device automatically connects to the Wi-Fi network when it is available. Connection Mode (Manual): Set whether you want to be notified each time that the Wi-Fi network becomes available.
User Guide Wi-Fi technology Inner link security: If necessary, set the security protocol that the Wi-Fi network supports for its inner authentication method. Use hard token: Set whether you use a hardware token to connect to the Wi-Fi network. Token serial number: If you use a software token to connect to the Wi-Fi network, set the token serial number.
User Guide Wi-Fi technology Set your device to connect to a specific Wi-Fi network By default, your BlackBerry® device regularly scans for Wi-Fi® networks and automatically connects to the network that has the highest priority in the Saved Wi-Fi Profiles list. You can choose to scan for and connect to only one of your saved Wi-Fi networks. 1. On the Home screen, click the Manage Connections icon. 2. Click Wi-Fi Options. 3. Select the Enable single-profile scanning check box. 4. Click a Wi-Fi profile. 5.
User Guide Wi-Fi technology About using UMA with a Wi-Fi network If your wireless service provider supports UMA (also known as GAN) and you subscribe to this service, you might be able to make calls, visit web pages, and send and receive email messages, PIN messages, and text messages with a Wi-Fi® network. Your BlackBerry® device automatically switches between using your mobile network and Wi-Fi networks, depending on what is available in the area where you are using your device.
User Guide Power, battery, and memory Power, battery, and memory Turn off your device Depending on your theme, the location or name of the Power Off icon might differ from the location or name in this task. • If you have not set your BlackBerry® device to turn on and turn off automatically at specific times, press and hold the Power key or Power/ Lock key on the top left of your device.
User Guide • • • • • • • • • • Power, battery, and memory Charge your device regularly. Keep your battery connections clean. Every few months, use a cotton swab or dry cloth to clean the metal contacts on the battery and the device. Set backlighting to remain on for a shorter period of time and lower its brightness. Turn off the connection to a wireless network when you are not in a wireless coverage area.
User Guide • • • Power, battery, and memory Reduce the maximum amount of device memory available for media files. Depending on your device model, this option might not be available. If you changed the picture quality for pictures that you take, change the picture quality setting to normal. Reduce the picture quality in the browser.
User Guide SIM card SIM card Depending on your wireless service provider and wireless network, your BlackBerry® device might not use a SIM card. About the SIM card phone book If your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card phone book to access contacts that you have added to your SIM card. The SIM card phone book is different from the contact list on your BlackBerry® device.
User Guide 2. 3. 4. 5. 6. SIM card Highlight a phone number. Press the Menu key. Click Copy to SIM Phone Book. Press the Menu key. Click Save. Change a SIM card contact 1. 2. 3. 4. 5. 6. 7. 8. In the contact list, press the Menu key. Click SIM Phone Book. Highlight a contact. Press the Menu key. Click Edit. Change the contact information. Press the Menu key. Click Save. Delete a SIM card contact 1. 2. 3. 4. 5. In the contact list, press the Menu key. Click SIM Phone Book. Highlight a contact.
User Guide SIM card About SIM card security You can protect your SIM card with a PIN code to add another level of security to your BlackBerry® device. If you lock your SIM card with a PIN code, other people cannot use their SIM card in your device. Before you can use your SIM card in another device, you must type the PIN code. Protect your SIM card with a PIN code To obtain your SIM card PIN code, contact your wireless service provider.
User Guide Security Security Security basics About the device password If you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry before you can continue. When you try to type your password again, the characters that you type appear on the screen. If you exceed the number of allowed password attempts, your device deletes all your device data for security reasons. Set a device password 1. 2. 3. 4. 5. 6. 7. On the Home screen or in a folder, click the Options icon.
User Guide Security 3. Change the Lock Handheld Upon Holstering field to Yes. 4. Press the Menu key. 5. Click Save. Lock the keyboard Set a limit for device password attempts 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click Password. Set the Number of Password Attempts field. Press the Menu key. Click Save.
User Guide You can also use the password keeper to generate random passwords that contain numbers, letters, and symbols. Add a password to the password keeper 1. 2. 3. 4. 5. 6. On the Home screen or in the Applications folder, click the Password Keeper icon. Press the Menu key. Click New. Type the password information. Press the Menu key. Click Save. Generate a random password 1. 2. 3. 4. 5. 6. 7. 8. On the Home screen or in the Applications folder, click the Password Keeper icon. Press the Menu key.
User Guide 7. Security Click Save. Hide passwords in the password keeper 1. 2. 3. 4. 5. 6. On the Home screen or in the Applications folder, click the Password Keeper icon. Press the Menu key. Click Options. Set the Show Password field to No. Press the Menu key. Click Save. To show passwords in the password keeper again, set the Show Password field to Yes.
User Guide Security To clear the clipboard, press the Menu key. Click Clear Clipboard. Note: Passwords are not encrypted when they are on the clipboard. Prevent password copying 1. 2. 3. 4. 5. 6. On the Home screen or in the Applications folder, click the Password Keeper icon. Press the Menu key. Click Options. Set the Allow Clipboard Copy field to No. Press the Menu key. Click Save. Set a limit for password attempts in the password keeper 1. 2. 3. 4. 5. 6.
User Guide Security About file encryption File encryption is designed to protect files that you store in the BlackBerry® device memory and on a media card that can be inserted in your device. You can encrypt the files in the device memory and on your media card using an encryption key that your device generates, your device password, or both.
User Guide Security Use a certificate to encrypt the encryption keys on your device To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. If you have encryption for data in the BlackBerry device memory turned on and your smart card reader supports this feature, you might be able to use a certificate from the smart card to encrypt the encryption keys on your device. 1.
User Guide Security Memory cleaning About memory cleaning Memory cleaning is designed to delete sensitive data from the temporary memory on your BlackBerry® device. Examples of sensitive data include sensitive data in the cache for the key store browser, unencrypted data from email messages, LDAP authentication passwords, and data from certificate and key searches.
User Guide Delete sensitive application data from the temporary device memory 1. 2. 3. 4. 5. 6. On the Home screen or in a folder, click the Options icon. Click Security Options. Click Advanced Security Options. Click Memory Cleaning. In the Registered Cleaners section, click an application. Perform one of the following actions: • To delete sensitive data for the highlighted application, click Clean . Click OK. • To delete sensitive data for all applications, click Clean Now.
User Guide Security About certificate authority profiles If your email account uses a BlackBerry® Enterprise Server that supports this feature, you can download certificates over the wireless network from a certificate authority profile provided by your administrator. Depending on your organization, enrollment for a certificate might be required and might also occur automatically.
User Guide Security 6. Click Show Media Card Certificates or Show Media Card PGP Keys. To view the certificate or PGP® key, press the Menu key. Click Display Certificate or Display PGP Key. View properties for a certificate 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click Security Options. Click Advanced Security Options. Click Certificates. Click a certificate.
User Guide Security SHA1 Thumbprint: This field displays the SHA-1 digital thumbprint of the certificate. MD5 Thumbprint: This field displays the MD5 digital thumbprint of the certificate. View one type of certificate in the certificate list 1. 2. 3. 4. 5. 6. On the Home screen or in a folder, click the Options icon. Click Security Options. Click Advanced Security Options. Click Certificates. Press the Menu key.
User Guide 2. 3. 4. 5. 6. 7. Security Click Security Options. Click Advanced Security Options. Click Certificates. Highlight a certificate. Press the Menu key. Click Show Chain. Certificate status Status indicators for certificates and certificate authority profiles Status indicators for certificates : The certificate has a corresponding private key that is stored on your BlackBerry® device or a smart card.
User Guide Security Check the revocation status of a certificate or certificate chain 1. 2. 3. 4. 5. 6. 7. On the Home screen or in a folder, click the Options icon. Click Security Options. Click Advanced Security Options. Click Certificates. Highlight a certificate. Press the Menu key. Click Fetch Status or Fetch Chain Status. Change the trust status of a certificate Depending on the types of certificates that your administrator allows, you might not be able to trust some types of certificates. 1. 2.
User Guide Certificate revocation reasons Unknown: The revocation reason does not match any of the predefined reasons. Key Compromise: A person who is not the key subject might have discovered the private key value. CA Compromise: Someone might have revealed the private key of the certificate issuer. Change in Affiliation: The certificate subject no longer works for the organization. Superseded: A new certificate is replacing an existing certificate.
User Guide Security 5. 6. 7. 8. 9. 10. Highlight a certificate. Press the Menu key. Click Associate Addresses. Press the Menu key. Click Add Address. Perform one of the following actions: • Click a contact. • Click Use Once. Type an email address. Press the Enter key. 11. Press the Menu key. 12. Click Save. Turn off the display name prompt that appears when you add a certificate to the key store 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. On the Home screen or in a folder, click the Options icon.
User Guide Security Change how often a certificate authority profile checks certificate status Depending on your organization, you might be able to change how often a certificate authority profile checks the status of its certificate. If the certificate is scheduled to expire soon you can re-enroll with the certificate authority profile to receive an updated certificate. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options. 3. Click Advanced Security Options. 4.
User Guide 8. 9. 10. 11. Security Press the Menu key. Click Search. Click a PGP key. Click Add PGP Key to Key Store. Download a personal PGP key from the PGP Universal Server 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click Security Options. Click PGP. Press the Menu key. Click Download Keys. Download an updated PGP key from an LDAP certificate server 1. 2. 3. 4. 5. 6. 7. On the Home screen or in a folder, click the Options icon. Click Security Options.
User Guide Security View properties for a PGP key 1. 2. 3. 4. 5. 6. On the Home screen or in a folder, click the Options icon. Click Security Options. Click Advanced Security Options. Click PGP keys. Click a PGP® key. Click View Subkey. PGP key properties Revocation Status: This field displays the revocation status of the PGP® key at a specified date and time. Trust Status: This field displays the trust status of the PGP key.
User Guide Security 5. Highlight a PGP key. 6. Press the Menu key. 7. Click Send via Email or Send via PIN. Delete a PGP key 1. 2. 3. 4. 5. 6. 7. On the Home screen or in a folder, click the Options icon. Click Security Options. Click Advanced Security Options. Click PGP Keys. Highlight a PGP® key. Press the Menu key. Click Delete.
User Guide Security Check the revocation status of a PGP key 1. 2. 3. 4. 5. 6. 7. On the Home screen or in a folder, click the Options icon. Click Security Options. Click Advanced Security Options. Click PGP Keys. Highlight a PGP® key. Press the Menu key. Click Fetch Status. Change the trust status of a PGP key 1. 2. 3. 4. 5. 6. 7. On the Home screen or in a folder, click the Options icon. Click Security Options. Click Advanced Security Options. Click PGP Keys. Highlight a PGP® key. Press the Menu key.
User Guide Security A person who is not the key subject might have discovered the private key value. Key Retired: The PGP key is no longer used. User ID Invalid: The user information for the PGP key is not valid. PGP key options Change the display name for a PGP key 1. 2. 3. 4. 5. 6. 7. 8. 9. On the Home screen or in a folder, click the Options icon. Click Security Options. Click Advanced Security Options. Click PGP keys. Highlight a PGP® key. Press the Menu key. Click Change Label.
User Guide Security 5. 6. 7. 8. 9. Press the Menu key. Click Fetch PGP Keys. Press the Menu key. Click Options. Perform one of the following actions: • To download the revocation status of a PGP® key when you add it to the key store, change the Fetch Status field to Yes. • To add a PGP key to the key store without downloading the revocation status, change the Fetch Status field to No. 10. Press the Menu key. 11. Click Save.
User Guide 6. 7. 8. 9. Security Click New Server. Specify information for the certificate server. Press the Menu key. Click Save. Change connection information for a certificate server 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. On the Home screen or in a folder, click the Options icon. Click Security Options. Click Advanced Security Options. Click Certificate Servers. Highlight a certificate server. Press the Menu key. Click Edit. Change connection information for the certificate server. Press the Menu key.
User Guide Security Server URL: Type the web address of the certificate server. Send connection information for a certificate server 1. 2. 3. 4. 5. 6. 7. On the Home screen or in a folder, click the Options icon. Click Security Options. Click Advanced Security Options. Click Certificate Servers. Highlight a certificate server. Press the Menu key. Click Email Server or PIN Server. Delete a certificate server 1. 2. 3. 4. 5. 6. 7. On the Home screen or in a folder, click the Options icon.
User Guide Security Change the key store password 1. 2. 3. 4. 5. 6. On the Home screen or in a folder, click the Options icon. Click Security Options. Click Advanced Security Options. Click Key Stores. Press the Menu key. Click Change Password. Synchronize the key store password with the device password If you synchronize the key store password with the device password, when you change the device password, the key store password changes to match it automatically. 1.
User Guide Security Change the service that your device uses to download certificates Depending on your organization, you might not be able to change the service that your BlackBerry® device uses to download certificates. For more information, contact your administrator. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options. 3. Click Advanced Security Options. 4. Click Key Stores. 5. Change the Certificate Service field. 6. Press the Menu key. 7. Click Save.
User Guide 2. 3. 4. 5. 6. 7. Security Click Security Options. Click Advanced Security Options. Click Key Stores. Change the Accept Unverified CRLs field to No. Press the Menu key. Click Save. Your BlackBerry® device rejects certificate revocation lists from CRL servers that the BlackBerry® MDS Connection Service cannot verify. Smart cards About using a smart card with your device Smart cards store certificates and private keys.
User Guide • • Security log in to a VPN connect to a Wi-Fi network Turn on two-factor authentication To perform this task, you must have set a password for your BlackBerry® device and have the smart card password that you received with your smart card. 1. On the Home screen or in a folder, click the Options icon. 2. Click Password. 3. Perform one of the following actions: • To use a smart card and your device password to unlock your device, set the User Authenticator field to Smart Card.
User Guide Security About smart password entry If you use advanced authentication and your BlackBerry® device password or smart card password is numeric, you might be able to use smart password entry in some password fields. When smart password entry is turned on, your device is designed to remember the format of a password that you type in a password field. When you type the password again, your device applies a smart password filter to the password field.
User Guide Security Use a certificate to authenticate your smart card To perform this task, you must be using a smart card and a password to unlock your BlackBerry® device. If you use a certificate to authenticate your smart card, the certificate authenticates your smart card whenever you use your smart card to unlock your device. 1. On the Home screen or in a folder, click the Options icon. 2. Click Password. 3. If necessary, change the User Authenticator field to Smart card. 4.
User Guide Security Store the pass phrase for your smart card in the application memory 1. 2. 3. 4. 5. 6. On the Home screen or in a folder, click the Options icon. Click Security Options. Click Smart Card. Change the PIN Caching field to Enabled. Press the Menu key. Click Save. Your BlackBerry® device stores the pass phrase for the same length of time as it stores your key store password. Turn off notification for smart card connections 1. 2. 3. 4. 5. 6.
User Guide Security VPN settings Depending on the options that your administrator has set for you, this feature might not be supported. About VPN profiles A VPN profile contains the information that you require to log in to a VPN. If you have a Wi-Fi® enabled BlackBerry® device and if your organization uses a VPN to control access to its network, you might be able to log in to the VPN and access your organization's network using a Wi-Fi network.
User Guide Security 10. Press the Menu key. 11. Click Save. Change the software token for a VPN profile To perform this task, the software token that you want to use must be installed on your BlackBerry® device. For more information, contact your administrator. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. On the Home screen or in a folder, click the Options icon. Click Security Options. Click Advanced Security Options. Click VPN. Highlight a VPN profile. Press the Menu key. Click Edit.
User Guide Security If you have added third-party applications to your device, your device is designed to prevent these applications from sending or receiving data without your knowledge. Before a third-party application sends or receives data, a dialog box prompts you to accept or deny the connection request. For a selected application, you can turn off this prompt for a specific location or resource. Reset connection permissions for third-party applications 1. 2. 3. 4. 5.
User Guide Security Set permissions for a third-party application Note: Changing permissions for third-party applications can significantly affect the operation of applications on your BlackBerry® device. For more information about how changing these permissions might affect the operation of the applications on your device, contact your wireless service provider or administrator. 1. On the Home screen or in a folder, click the Options icon. 2. Click Applications. 3.
User Guide Security Location Data: Set whether third-party applications can use your GPS location information. Server Network: Set whether third-party applications can access the Internet or your organization's intranet using your organization's network. Internet: Set whether third-party applications can access the Internet through your wireless service provider (for example, using a direct Internet connection or a WAP gateway).
User Guide Security Data permissions for third-party applications Email: Set whether third-party applications can access email messages, SMS text messages, MMS messages, or PIN messages on your BlackBerry® device. Organizer Data: Set whether third-party applications can access organizer data such as contacts, calendar entries, tasks, or memos. Files: Set whether third-party applications can access files that you store on your device.
User Guide Security My device prompts me to make an emergency call when I type a password If your BlackBerry® device password contains a combination of letters that corresponds to an emergency access number, your device might prompt you to make an emergency call when you type your device password. To continue typing your device password, press the Escape key.
User Guide Service books and diagnostic reports Service books and diagnostic reports Service books About service books Service books determine which services are available on your BlackBerry® device. Your wireless service provider or administrator can send service books to your device over the wireless network.
User Guide Service books and diagnostic reports Diagnostic reports About diagnostic reports Diagnostic reports provide wireless configuration and connection information for your BlackBerry® device. If you cannot connect to the wireless network or access services such as email messaging, your wireless service provider or administrator might ask you to run and submit a diagnostic report. Your wireless service provider or administrator can use the report to help you troubleshoot the problem.
User Guide Service books and diagnostic reports Delete a diagnostic report 1. 2. 3. 4. 5. 6. 7. On the Home screen or in a folder, click the Options icon. Click Mobile Network. Press the Menu key. Click Diagnostics Test. Highlight a report. Press the Menu key. Click Delete or Delete All. Set a default recipient for diagnostic reports If you set the default recipient, each time that you submit a diagnostic report, your BlackBerry® device sends the report to that recipient.
User Guide Service books and diagnostic reports Wi-Fi diagnostic reports Depending on your BlackBerry® device model, this feature might not be supported. About Wi-Fi diagnostic reports Wi-Fi® diagnostic reports provide Wi-Fi configuration and connection information for your BlackBerry® device. If you cannot connect to a WiFi network or access services such as email messaging, your wireless service provider or administrator might ask you to submit a Wi-Fi diagnostic report.
User Guide 4. 5. 6. 7. 8. 9. 10. Service books and diagnostic reports Click Wi-Fi Tools. Click Wi-Fi Diagnostics. Press the Menu key. Click Options. Type the contact information. Press the Menu key. Click Save.
User Guide Accessibility options Accessibility options About accessibility options BlackBerry® devices include many features that facilitate use by persons with disabilities. For more information about accessibility options, visit www.blackberry.com/accessibility. Display closed captions in videos You can turn on closed captioning so that text displays on the screen when you play video files that support closed captioning. 1. On the Home screen, click the Media icon. 2. Press the Menu key. 3.
User Guide Accessibility options Use grayscale for the screen display 1. 2. 3. 4. 5. 6. On the Home screen or in a folder, click the Options icon. Click Advanced Options. Click Accessibility. Change the Color Contrast field to Greyscale. Press the Menu key. Click Save. Set the number of icons that appear on the Home screen 1. 2. 3. 4. 5. 6. On the Home screen, click the Options icon. Click Advanced Options. Click Accessibility. Change the Grid Layout field. Press the Menu key. Click Save.
User Guide 3. 4. 5. 6. 7. 8. 9. 10. 11. Accessibility options Click Add Contact Alert. Press the Menu key. Click Add Name. Click a contact. To add additional contacts, repeat steps 3 to 5. Click the application or item that you want to change. Change the ring tone or alert information. Press the Menu key. Click Save. TTY support Depending on your wireless service provider, this feature might not be supported.
User Guide Accessibility options Voice dialing Make a call using a voice command To perform this task with a Bluetooth® enabled device, such as a handsfree car kit or wireless headset, the paired Bluetooth enabled device must support this feature and you must turn on Bluetooth technology. You cannot make calls to emergency numbers using voice commands. 1. In the voice dialing application, wait for the sound. 2. Say "Call" and a contact name or phone number. To end the call, press the End key.
User Guide BrickBreaker BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. If the ball hits the paddle, a brick, or the top of the game board 50 times on any level, the bricks descend one space each time that you hit the ball with the paddle.
User Guide BrickBreaker BrickBreaker scoring Catching a capsule: 50 points Shooting a brick with the gun: 50 points Hitting a brick with the ball: 10 points Shooting a brick with the laser: 10 points Damaging a brick with a bomb: 5 points Play BrickBreaker • • • To move the paddle, slide your finger left or right on the trackpad. To release the ball in catch mode, press the Space key. To shoot the laser or gun, press the Space key.
User Guide 3. Click Options. 4. Perform any of the following actions: • To set the paddle speed, set the Paddle movement speed field. • To accelerate the paddle as you slide your finger on the trackpad, select the acceleration check box. 5. Press the Menu key. 6. Click Save. Submit a score to the BrickBreaker high score web site 1. On the Home screen or in the Games folder, click the BrickBreaker icon. 2. Press the Menu key. 3. Click Send High Score. Check the high scores on the BrickBreaker web site 1.
User Guide Word Mole game Word Mole game Word Mole game basics About the Word Mole game The object of the Word Mole™ game is to form words using the letters in the garden. If you form a word using letters that are directly above, below, or beside each other in the garden, you receive new letters which you can use to form new words. Otherwise, holes appear in the garden, making it harder to form new words.
User Guide Word Mole game Use vegetable bonus letters in a word to gain bonus points. To gain even more bonus points, use multiple vegetable bonus letters in a single word. Star bonus letters: Use star bonus letters in a word to gain bonus points. Time bonus letters: Use time bonus letters in a word to gain bonus time. Adjust the volume • • • To increase the volume, press the Volume Up key on the right side of your BlackBerry® device.
User Guide Word Mole game 3. Click Resume Game. 4. Click a game. Submit a score to the Leaderboard on the Word Mole game web site At the end of a single-player game, you might be prompted to submit your score. If you do not submit your score when prompted, you can submit your score at a later time. 1. On the High scores screen, in the Username field, type a user name. 2. In the Password field, type a password. 3. Click Submit. Check the Leaderboard on the Word Mole game web site 1. 2. 3. 4.
User Guide 1. On the Multiplayer Game Setup screen, click Options. 2. Perform any of the following actions: • To set the length for a game, set the Point Goal field. • To set the season for a game, set the Season field. • To set bonuses for a game, set the Bonuses field. 3. Click OK. Change your screen name 1. 2. 3. 4. On the Multiplayer Game Setup screen, click your screen name. Click Change Screen Name. Type a new screen name. Press the Enter key. Chat with other players 1.
User Guide Word Mole game Some words that I submit are not recognized Some less common words might not be in the dictionary on your BlackBerry® device. Try submitting more commonly used words.
User Guide Glossary Glossary ADN An abbreviated dialing number (ADN) is a short telephone number, such as 911 or 112, that is used to reach public services. APN access point name BCC blind carbon copy BlackBerry enabled device A BlackBerry enabled device is a device with BlackBerry® Connect™ software, a device with BlackBerry® Built-In™ software, or a device that is running the BlackBerry® Application Suite.
User Guide Glossary DSML Directory Service Markup Language DSML certificate server A BlackBerry® device uses a DSML certificate server to search for and download certificates.
User Guide Glossary A BlackBerry® device uses an LDAP certificate server to search for and download certificates and PGP® keys. LED light-emitting diode mass storage mode Mass storage mode enables users to transfer files between a media card and their computer when they connect their BlackBerry device to their computer.
User Guide Glossary A public key is a key that people other than the certificate subject can use. BlackBerry® devices use public keys to encrypt email messages or PIN messages that users send to certificate subjects and to verify the signature on email messages or PIN messages that users receive from certificate subjects. root certificate A root certificate is a self-signed certificate and usually belongs to a certificate authority.
User Guide TTY teletype VPN virtual private network WAN wide area network WAP Wireless Application Protocol WEP Wired Equivalent Privacy WML Wireless Markup Language WPA Wi-Fi Protected Access WTLS Wireless Transport Layer Security 312 Glossary
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